919 Customer Service jobs in Desborough

Customer Service 
Up to £30,000
Leicester, Hybrid
Full Time, Permanent 
 
We are working with a progressive SaaS business in Leicester who are looking for a Customer Service professional to join their growing team.
This is a fantastic opportunity for someone who enjoys variety in their role, with a mix of sales support, finance administration, and customer success tasks. You will be at the heart of the business, helping to keep everything running smoothly, supporting key departments, and ensuring clients receive the best possible experience.
 
The role: 

• Provide daily administrative support to Accounts, Sales, and Central Marketing teams
• Support the sales team by chasing contracts, agreements, and onboarding paperwork
• Keep CRM systems updated and accurate
• Escalate technical issues to the relevant internal teams when required
• Act as the first point of contact for portal-related queries from Members 
• Support Marketing with campaign administration and coordination
• Assist with general administrative tasks and ad-hoc duties
• Carry out data entry and audits to ensure integrity and compliance
• Handle overflow support calls and log outcomes in the CRM

The candidate:

• Hands-on admin experience, ideally in accounts, sales, or marketing
• Comfortable using CRM systems and picking up new tools quickly
• A proactive attitude
• Strong eye for detail and pride in delivering accurate work
• Great communicator, confident with both written and verbal conversations
• Organised and able to juggle multiple tasks at once 
• Customer-focused mindset, happy working with people inside and outside the business

What’s on offer: 

• Salary up to £30,000
• Income Protection & Life Insurance
• Enhanced pension scheme
• 28 days annual leave bank holidays
• Sick pay scheme
• Flexible benefits package

Interested? Click ‘Apply’ today!

 

Customer Service
Northampton
Full-time, office-based, Monday to Friday
Temporary - 3-month contract
12.21 per hour

The Brief:
We're working with a well-established local business that is seeking a confident and proactive individual to support their finance team on a short-term credit control project. This is an excellent opportunity for someone looking to gain hands-on experience in a commercial environment - ideal for recent graduates or those looking to build on existing accounts or admin experience.

You'll play a key role in reducing aged debt by making a high volume of outbound calls to chase outstanding payments. While previous credit control experience isn't essential, any exposure to finance, customer service, or call centre environments would be beneficial. The right candidate will be a quick learner, self-motivated, and confident communicating with corporate B2B clients over the phone.

This is a great chance to make a real impact in a short space of time while developing valuable workplace skills.

Key Responsibilities:

• Make a high volume of outbound calls to recover overdue payments.
• Review debtor accounts and follow up with clients via phone and email.
• Accurately record call outcomes and update internal CRM and finance systems.
• Liaise with internal teams to escalate queries and gather supporting information.
• Maintain a polite and professional approach in all customer interactions.
• Provide general administrative support to the finance team as required.

About You:

• Confident communicator with a professional telephone manner.
• Energetic, enthusiastic, and comfortable working to targets.
• Strong time management and the ability to work independently.
• Reliable, organised, and eager to learn.
• Access to your own transport is essential, as the office is not accessible via public transport.
• Previous experience in customer service, call centres, or finance is desirable - but this role is also well-suited to recent graduates or those looking to gain experience.

Additional Information:

• Office-based role in Northampton (NN7)
• 3-month temporary contract
• Immediate start available

Interested?
Apply today to find out more. If your experience matches what we're looking for, we'll be in touch shortly.

Please note: due to the high volume of applications we receive, if you haven't heard from us within 72 hours, unfortunately your application has not been successful on this occasion.

Impact Recruitment is acting as an employment agency on behalf of our client. All responses will be handled in accordance with GDPR.

Customer Service Advisor- IMMEDIATE START. Join a friendly working environment where no two days are the same.  No weekend work and this is an impressive opportunity to progress your career. Based in Northampton! 

Benefits for the Customer Service Advisor:

• Salary up to £27k DOE 
• Monday-Friday working hours 8am-5pm
• Up to 25 days holiday plus bank holidays
• Pension Scheme
• Company bonus scheme
• Permanent position

Responsibilities of the Customer Service Advisor:

• Dealing with customer enquiries 
• Process on/off hires of equipment 
• Providing quotations, checking purchase orders
• Build and maintain strong relationships with customers 
• General administration duties 

To Be Successful as a Customer Service Advisor:

You may have previous experience working as a Customer Service Advisor, Hire Desk Controller, Hire Desk Controller, Hire Negotiator, Hire Administrator, Plant Controller, Plant Coordinator, Plant Administrator, Rental Manager, Rental Coordinator, Hire and Sales Controller or similar. 

APPLY NOW or contact Georgina on (phone number removed) to find out more on this Customer Service Advisor role! 

Customer Service Coordinator
LE19
Permanent | £24,000 - £26,000 | Full-time | Office-based

SF Recruitment is working exclusively with a well-respected local business, and we’re looking for a Customer Service Coordinator to join their busy team. Are you a people person who loves keeping customers happy? If so, this could be the perfect role for you!

As a Customer Service Coordinator, you’ll be the first point of contact for customers coming up to their renewal. You’ll guide them through their options, warm them up, and hand them over to the sales team when they’re ready. You’ll also support the smooth running of deliveries and finance documents, ensuring everything is organised from start to finish.

What you’ll be doing:

• Calling customers as their renewals come up.

• Building strong relationships to encourage repeat business.

• Qualifying and handing customers over to the sales team.

• Booking deliveries and preparing finance paperwork.

• Logging updates and keeping the CRM system accurate.

What we’re looking for:

• Customer service or account management experience.

• Friendly, confident communicator who enjoys engaging with people.

• Organised, proactive, and able to get things done efficiently.

• Comfortable using CRMs and handling customer information.

• (Bonus) Experience in automotive, leasing, or finance.

If you enjoy helping people, keeping things organised, and being part of a supportive team, this is the role for you - Apply today with your updated CV!

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Ready to join a fast-paced, design-led online furniture brand offering a 4-day working week and a role where organisation and systems expertise truly matter?

We’re hiring a Customer Service Administrator for a well-established ecommerce business known for its stylish products and exceptional service. With a condensed Monday - Thursday schedule and a supportive team culture, this is a fantastic opportunity for someone highly organised, proactive, and comfortable handling everything from email queries to order issues.

You’ll be the main point of contact for customer service, managing email and live chat enquiries, liaising with couriers and warehouses, resolving complaints, and ensuring service levels are met. You'll also work across various systems and CRMs, handle occasional order processing, and support Prime and retailer orders in line with SLAs.

If you're ready to make an impact and enjoy long weekends - every week - we’d love to hear from you!

Salary & Benefits

• p>£26,000 – £28,000

• 4-day week: Monday–Thursday, 7:30am–5:00pm or 8:00am–5:30pm (with early finish on Thursday)

Free parking, breakfast & lunch daily

• Bonus scheme: 1% per year, up to 5%

• 17 days holiday + bank holidays (rising to 23 with service)

• Cash health plan & regular salary reviews

What We’re Looking For

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Experience in a similar admin/customer service role (ideally ecommerce or retail)

• Super organised with great Excel and system skills

• Helpful and clear communicator – especially over email and chat

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• Comfortable managing complaints, logistics issues, and processes

• Proactive and thrives in a busy environment

Customer Service Coordinator
Northampton
Permanent
Full-time
30,000

Are you a customer service professional with a knack for managing technical enquiries, order requests and problem solving?
Would you like to be part of a tight-knit team focused on seamless service delivery and customer satisfaction?

We have a brilliant opportunity for a dedicated Customer Service Coordinator for our client due to continued business expansion. You will be joining an established marketing leading company and form part of their technical support, project and customer care team.

The ideal candidate will have previous experience within customer service, and preferably some form of parts, warranty, inspection and maintenance enquiries, and some experience within a sector such as construction or engineering. This role is fully office-based and primarily dealing with queries via telephone and email. Access to own vehicle/driving licence is essential due to office location.

If you thrive in a dynamic environment and have proven experience in customer care & coordination, we would love to hear from you!

Duties and responsibilities for the Customer Service Coordinator role include:

• Offer a high level of customer service to existing clients
• Handle requests via phone and email relating to warranty, inspection or maintenance.
• Maintain excellent communication with clients and offer proactive updates.
• Meet timescales and deadlines, upload and run regular reports and arrange delivery logistics.
• Support with collation of quotes and liaise with suppliers to chase costs and raise purchase orders.
• Booking and processing all elements of servicing and repairs.
• Processing orders and invoices
• Any other administrative tasks as required (e.g incoming calls, incoming post, filing, consumable orders).

Skills and experience required for the Customer Service Coordinator role:

• Previous Customer service coordination experience and professional telephone manner
• Strong organisation with ability to coordinate multiple projects
• Confident with a proactive and upbeat attitude
• Able to multitask, react to change and prioritise workload effectively
• Good numeracy with strong IT skills - MS Office essential and experience with MS Dynamics or similar CRM highly advantageous.
• Take ownership of tasks and enjoys solving problems

Additional details

• Full-time hours Monday to Friday (fully onsite), 8am to 4.30pm
• Due to the location of the office, candidates will need to have own transport
• 23 days holiday (plus bank holidays) increasing with length of service
• Modern office space with first rate facilities and onsite gym

Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

Impact Recruitment is an employment business working on behalf of our client.

All responses will be managed in accordance with GDPR.

Job Title: Customer Service Administrator
Location: Leicester, Whetstone, LE8
Type: Permanent
Industry: Administration
Salary: 27kpa plus excellent company benefits

Workchain is currently seeking a Customer Service Administrator for our client in Leicester, LE8 on a permanent basis.

You will be the primary point of contact for the business clients, building strong relationships, providing exceptional support and ensuring excellent levels of customer service.

Key Responsibilities:

• Processing customer orders
• Respond to customer and client emails and queries proving excellent levels if customer service
• To be responsible for managing customer account issues
• Build and nurture long term client relationships, driving satisfaction and retention
• Respond promptly and professionally to emails and phone inquiries ensuring clear communication
• Efficiently manage multiple email inboxes to maintain timely responses
• Work closely with internal teams to ensure smooth order processing and fulfilment
• Handle and resolve order related issues while keeping clients informed

Key Experience:

Ideally candidates will have an experience of working within a customer service and administration support role.

• Strong written and verbal communication skills, coupled with excellent problem solving capabilities
• Organized with strong time management skills, ensuring accuracy and efficiency in all tasks
• Capable of working independently while managing multiple responsibilities
• Proficient in Microsoft Word, Excel and PowerPoint to enhance productivity

Hours of work are Monday to Friday 8.00am to 4.30pm.

The starting salary is up to 27kpa, with excellent company benefits.

Please apply online and complete the application form to be considered for this position.

Customer Service Advisor- IMMEDIATE START. Join a friendly working environment where no two days are the same.  No weekend work and this is an impressive opportunity to progress your career. Based in Northampton! 

Benefits for the Customer Service Advisor:

• Salary up to £27k DOE 
• Monday-Friday working hours 8am-5pm
• Up to 25 days holiday plus bank holidays
• Pension Scheme
• Company bonus scheme
• Permanent position

Responsibilities of the Customer Service Advisor:

• Dealing with customer enquiries 
• Process on/off hires of equipment 
• Providing quotations, checking purchase orders
• Build and maintain strong relationships with customers 
• General administration duties 

To Be Successful as a Customer Service Advisor:

You may have previous experience working as a Customer Service Advisor, Hire Desk Controller, Hire Desk Controller, Hire Negotiator, Hire Administrator, Plant Controller, Plant Coordinator, Plant Administrator, Rental Manager, Rental Coordinator, Hire and Sales Controller or similar. 

APPLY NOW or contact Georgina on (phone number removed) to find out more on this Customer Service Advisor role!