What Jobs are available for Customer Service in Devizes?
Showing 7 Customer Service jobs in Devizes
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
**Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.**
**Position overview:**
The Customer Service Representative will be a key member of the Customer Service team, reporting to the Customer Service Manager onsite. This role will be responsible for contributing to the success of Ball by providing excellent service to dedicated portfolio of customers using defined processes.
**Key responsibilities include:**
+ Cooperating closely with relevant sales managers/agents.
+ Creating the order definition in SAP for further production, based on the customers order, monitoring the complete and timely disclosure of its customers' requirements, cooperating with the planning department.
+ Cooperating with the repro department in the area of communication with the customer during the approval of the creative design by the customer.
+ Cooperating to ensure possible customer and internal audits.
+ Maintaining complete and up-to-date records of orders for dedicated customers.
+ Cooperating with the quality department in the area of complaints.
+ Issuing invoices for delivered orders.
+ Cooperating with the logistics department - order transportation of manufactured orders.
+ Following established rules for data storage and information sharing with other colleagues and managers when working with dedicated customers.
+ Using of the SAP system to work with orders, invoices, technical specifications of goods, etc.
+ Cooperating with the customer departments of sister plants / providing each other with the necessary information.
**What are we looking for?**
+ GCSE (5-9/ A-C) or equivalent education
+ Job related experience in Customer Service or Supply Chain area
+ Microsoft Office products (Excel essential), SAP Desirable
+ Fluent in English
+ Knowledge of French or any other language desirable
**Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation** .
When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world.
Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.
Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
No agencies please.
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Customer Service Agent
Posted 3 days ago
Job Viewed
Job Description
Key Responsibilities:
Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their needs.Order Support: Assist with processing orders, tracking statuses, and managing returns or exchanges.Record Keeping: Maintain accurate logs of all customer interactions, issues, and resolutions.Team Collaboration: Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.Customer Feedback: Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.Retention Efforts: Build strong, lasting relationships with customers through proactive support and engagement.Qualifications:
Education: High school diploma or equivalent required; college degree is a plus.Experience: Previous customer service experience or similar roles is beneficial.Skills:
Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Patience and professionalism in handling challenging situations.Strong organizational skills and attention to detail.Proficiency with customer service software, CRM tools, and Microsoft Office Suite.Ability to manage multiple tasks in a fast-paced setting.What We Offer:
Competitive pay and a comprehensive benefits package.Opportunities for growth and career development.A supportive and collaborative team environment.Employee discounts on company products and services. How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter. We look forward to learning more about your experience and how you can contribute to our customer service team.Is this job a match or a miss?
Customer Service Representative
Posted 16 days ago
Job Viewed
Job Description
- Between £32-38,000 per annum plus potential bonuses
- 40-hour week Monday to Saturday with alternate weekend working discussed further on application.
- Opportunity for hybrid working arrangement.
- Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development.
Reporting to the management team, as a Customer Service/Operations Representative, you will manage all post-sale customer interactions, including warranties, complaints, online reviews, and general administration. All the while ensuring customers have a professional experience consistent with company values. This role bridges the gap between customers, workshops, warranty providers, and management to maintain a reputation, resolve issues early, and ensure compliance with FCA and Consumer Duty standards.
Your key responsibilities as a Customer Service Representative will include:
- Manage and respond to customer queries, feedback, and complaints in line with company policy.
- Maintain and execute the warranty process. Registering vehicles, processing claims, and coordinating with warranty providers.
- Monitor and manage online reviews across Google, AutoTrader, and other platforms; ensure timely and professional responses.
- Maintain accurate records of all customer interactions, warranty claims, and complaint resolutions.
- Support the finance and compliance teams with documentation and reporting for FCA/Consumer Duty compliance.
- Update CRM systems and manage customer data accurately.
- Prepare vehicle handover documentation and coordinate delivery or collection as required.
- Assist with customer follow-up to encourage positive reviews and repeat business.
- Provide weekly reports on customer satisfaction, complaints, and warranty activity.
What's in it for you? For your hard work as a Customer Service Representative, our client is offering:
- Between £32-38,000 per annum, pending experience.
- Bonus opportunities linked to reviews, complaint resolutions, and warranty performance.
- 28 days annual holiday allowance.
- Opportunity for a hybrid working arrangement, discussed further on application.
- State-of-the-art working environment in a brand new purpose-built showroom.
- Full in-house training provided.
- Company pension scheme.
- Staff vehicles purchase discount scheme.
- Fantastic long-term career prospects with a significantly expanding company where you have a genuine role in their growth and development.
- 40-hour week, Monday to Saturday with alternate weekend working shifts.
Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.
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Customer Service Assistant
Posted today
Job Viewed
Job Description
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 5 weeks per year
Could you bring your spark to Defence? Here's what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/0710/ / /BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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Customer Service & Facilities Assistant
Posted 630 days ago
Job Viewed
Job Description
- Location: Steepleton, Tetbury
- Hours : Part-time, 20 hours week (rota to be confirmed but to include some weekend working)
- Salary: £14,857 + enhanced benefits
We are Lifestory, a vibrant business who are proud to design, build, and create beautiful high-quality homes with a focus on independent later living for the over 60's, we have an exciting new opportunity for a Lifehost to join us on a part time basis at our beautiful Steepleton development in Tetbury.
About the role
Internally we call our Customer Service & Facilities Assistants 'Lifehosts' as it's a varied role that includes a mixture of face to face customer service as well as ensuring we are fully compliant with everything relating to the health & safety of our development.
There is no such thing as a typical day as a Lifehost but you could get involved with some or all of the following:
- General customer service and being the point of contact for our owners and tenants
- Regular checks including fire alarm testing, water flushing and emergency light testing
- Working alongside our internal teams including Sales, Development and Completions
- Facilitation of external contractors
- Ensuring that the Health & Safety requirements of each development are met
- Help with the move in process with our customers to ensure they have a great start within our developments
- Organise events and activities for our customers, creating a wonderful community
- Dealing with any emergencies quickly and calmly
- Build lasting relationships with our homeowners and their families
You’ll be our ‘person on the ground’. The one who makes sure everything is ready for move-in day, ensures an effective maintenance service is provided, keeps the records and the events diary up to date and lets us know what’s happening.
Building a strong community for our homeowners and tenants is an integral part of what we offer so you'll be involved in organising social events and a strong local knowledge will be an advantage.
About you
We are looking for an intuitive personable person whose flexible approach, warmth, and insight enables them to build relationships with all of our owners in the development. You’ll be used to talking to people and using your instinct to go the extra mile. You will use a variety of internal systems and reporting tools so strong IT skills are essential.
- Professional and highly organised
- Proactive approach and can-do attitude
- In-person customer service experience
- Excellent communication skills
- Ability to use initiative
- Strong IT skills - knowledge of Google Workspace is advantage
- Experience of facilities/property with a knowledge of health & safety will be an advantage
- Please note this position is subject to an enhanced DBS check.
Our benefits & rewards
This is a part time role working 20 hours per week (hours to be agreed) on a rota which will include some weekend working, this will be discussed further at telephone screening but we do have some flexibility to suit the right candidate.
Employees also enjoy a wealth of benefits, including:
- Enhanced annual leave + holiday buying scheme
- Health cash plan
- Virtual GP
- Contributory pension scheme with additional employer contribution
- Discounts portal, GymFlex, Cycle2Work scheme and paid volunteering days
- Refer a friend scheme and access to internal opportunities
If you are looking for a varied, rewarding role and have the skills and experience we are looking for then apply today, we'd love to hear from you!
As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
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Customer Service & Facilities Assistant - Part Time
Posted 640 days ago
Job Viewed
Job Description
- Location: Steepleton, Tetbury
- Hours : Part-time, 15 - 20 hours week (rota to be confirmed but to include some weekend working)
- Salary: £11,142 - £14,857
We are Lifestory, a vibrant business who are proud to design, build, and create beautiful high-quality homes with a focus on independent later living for the over 60's, we have an exciting new opportunity for a Lifehost to join us on a part time basis at our beautiful Steepleton development in Tetbury.
About the role
Internally we call our Customer Service & Facilities Assistants 'Lifehosts' as it's a varied role that includes a mixture of face to face customer service as well as ensuring we are fully compliant with everything relating to the health & safety of our development.
There is no such thing as a typical day as a Lifehost but you could get involved with some or all of the following:
- General customer service and being the point of contact for our owners and tenants
- Regular checks including fire alarm testing, water flushing and emergency light testing
- Working alongside our internal teams including Sales, Development and Completions
- Facilitation of external contractors
- Ensuring that the Health & Safety requirements of each development are met
- Help with the move in process with our customers to ensure they have a great start within our developments
- Organise events and activities for our customers, creating a wonderful community
- Dealing with any emergencies quickly and calmly
- Build lasting relationships with our homeowners and their families
You’ll be our ‘person on the ground’. The one who makes sure everything is ready for move-in day, ensures an effective maintenance service is provided, keeps the records and the events diary up to date and lets us know what’s happening.
Building a strong community for our homeowners and tenants is an integral part of what we offer so you'll be involved in organising social events and a strong local knowledge will be an advantage.
About you
We are looking for an intuitive personable person whose flexible approach, warmth, and insight enables them to build relationships with all of our owners in the development. You’ll be used to talking to people and using your instinct to go the extra mile. You will use a variety of internal systems and reporting tools so strong IT skills are essential.
- Professional and highly organised
- Proactive approach and can-do attitude
- In-person customer service experience
- Excellent communication skills
- Ability to use initiative
- Strong IT skills - knowledge of Google Workspace is advantage
- Experience of facilities/property with a knowledge of health & safety will be an advantage
- Please note this position is subject to an enhanced DBS check.
Our benefits & rewards
This is a part time role working 15 - 20 hours per week (hours to be agreed) on a rota which will include some weekend working, this will be discussed further at telephone screening but we do have some flexibility to suit the right candidate.
Employees also enjoy a wealth of benefits, including:
- Enhanced annual leave + holiday buying scheme
- Health cash plan
- Virtual GP
- Contributory pension scheme with additional employer contribution
- Discounts portal, GymFlex, Cycle2Work scheme and paid volunteering days
- Refer a friend scheme and access to internal opportunities
If you are looking for a varied, rewarding role and have the skills and experience we are looking for then apply today, we'd love to hear from you!
As an equal opportunities employer, we are committed to the equal treatment of all current and prospective employees and we do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
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Customer service executive fixed term 12 months
Posted 13 days ago
Job Viewed
Job Description
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity is a global leader in technology and innovation, and we're looking for a Customer Service Representative to support our UK-based account partners. In this fast-paced role, you'll manage orders, quotes, and customer support while helping deliver TE's Extraordinary Customer Experience. A great opportunity for someone with strong communication skills and a passion for customer service.
You'll work closely with internal teams while building strong customer relationships and delivering on our commitment to an Extraordinary Customer Experience. This is an excellent opportunity for someone with strong interpersonal skills, attention to detail, and a desire to grow within a collaborative, forward-thinking company.
**Your main tasks:**
+ Be the primary interface on a day basis with direct account responsibility for account partners in the UK
+ Carry out contract reviews on orders/schedules and process in the SAP system
+ Progress/expedite orders as requested
+ Process request for quotations
+ Process customer returns
+ Investigate credit and debit requests and queries to issue credit/debit as necessary
+ Have regular reviews with your account base to discuss On Time Delivery, backlog and other general support issues
+ Review, action and issue all relevant order related reports
+ Follow TESOG policies and procedures
+ Proactively perform quote follow up
**Your ideal background**
+ Excellent interpersonal skills and telephone manner
+ 1 - 2 years of customer service experience is preferable
+ Ability to communicate with customers and people at all levels of the organisation
+ Proactive and flexible attitude as a team member
+ Have an organized/methodical way of working accurately with an eye for detail
+ Demonstrable experience of handling customers and working in a highly customer orientated environment
+ Experience using SAP preferable but not essential
+ Ability to work under pressure to tight deadlines
+ Experience using Outlook, Word & Excel
#jobsEMEAxx #LI-HYBRID
Location:
SWINDON, SWD, GB, SN3 5HH
City: SWINDON
State: SWD
Country/Region: GB
Travel: Less than 10%
Requisition ID:
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
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