1707 Customer Service jobs in Dordon
Customer Service Representative
Posted 8 days ago
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Job Description
Customer Service Representative
Loughborough
Are you a customer service expert with a passion for helping people? We're looking for a dedicated Customer Service Representative to be the first point of contact for all our customer inquiries. In this fast-paced and complex environment, you'll be a key player in ensuring our clients have an outstanding experience.
What You'll Do:
- Handle all customer questions, orders, and problems through phone, email, and web.
- Accurately and efficiently enter customer orders.
- Be a true advocate for our customers, taking ownership of their concerns and collaborating with colleagues to resolve complex issues.
- Work to exceed service level agreements and team goals.
- Help improve our processes to continuously enhance the customer experience.
- Manage and prioritise your daily workload effectively to stay on top of everything.
Who We're Looking For:
- Someone with a proven track record of multitasking and thriving in a fast-paced setting.
- An individual with experience in a target-driven workplace.
- Prior experience in business administration and data entry is essential.
- A keen eye for detail is a must.
- Someone who is persistent, self-directed, and results-oriented.
- Excellent verbal and written English skills.
- A strong appreciation and understanding of what it takes to deliver exceptional customer service.
Salary: 12.97 per hour
Hours
Shift 1
- Monday: 08:30 - 17:00
- Tuesday-Thursday: 08:30 - 16:30
- Friday: 08:30 - 16:00
Shift 2
- Monday-Thursday: 09:15 - 17:15
- Friday: 09:15 - 17:00
If you're ready to make a real impact and grow with a supportive team, we'd love to hear from you.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Customer Service Representative
Posted 8 days ago
Job Viewed
Job Description
Customer Service Representative
Are you a customer service expert with a passion for helping people? We're looking for a dedicated Customer Service Representative to be the first point of contact for all our customer inquiries. In this fast-paced and complex environment, you'll be a key player in ensuring our clients have an outstanding experience.
What You'll Do:
- Handle all customer questions, orders, and problems through phone, email, and web.
- Accurately and efficiently enter customer orders.
- Be a true advocate for our customers, taking ownership of their concerns and collaborating with colleagues to resolve complex issues.
- Work to exceed service level agreements and team goals.
- Help improve our processes to continuously enhance the customer experience.
- Manage and prioritise your daily workload effectively to stay on top of everything.
Who We're Looking For:
- Someone with a proven track record of multitasking and thriving in a fast-paced setting.
- An individual with experience in a target-driven workplace.
- Prior experience in business administration and data entry is essential.
- A keen eye for detail is a must.
- Someone who is persistent, self-directed, and results-oriented.
- Excellent verbal and written English skills.
- A strong appreciation and understanding of what it takes to deliver exceptional customer service.
Salary: 12.97 per hour
Hours
- Week 1: 8:30 AM to 4:30 PM
- Week 2: 9:15 AM to 5:15 PM
- Finish 15 minutes early on Fridays
If you're ready to make a real impact and grow with a supportive team, we'd love to hear from you.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Customer Service Representative
Posted 15 days ago
Job Viewed
Job Description
Fully Office Based 5 days pw in Solihull
Are you an Professional Administrator, Customer Service Administrator, or Customer Service Co-ordinator looking to work with a well-known & well respected company?
Do you have customer service, account management or some form similar comparable background?
Read on!
We have an opportunity with a local company in Solihull who are looking to source a person for a long term contract opportunity
If you feel you can cover most of the below bullet point and can demonstrate experience of the opening points of this description we would love to hear from you.
Candidates will have gained the following skills and experience through previous roles:
Previous Customer Service Experience
Tracking orders/accounts for customers
Liaising with internal colleagues
Travel arrangements
Coordinating with Internal and external support teams giving current situation reports.
Data Entry
Updating Excel & SAP data entries
Possess good overall computer literacy & moderate Excel skills (pivot tables etc.)
This is an urgent ongoing role, and the client is looking to schedule interviews immediately, with a view to commencing an opportunity with the next few weeks.
Although not a fully remote role, there will be scope to do some work from home
Pay rate dependant on experience/pay status
This role is deemed inside IR35
18.50 ph. (FCSA Umbrella Company - This role is deemed Inside IR 35) Paye 13.50 ph
Duration
Long-term, initially 6-12 months, has potential to extend beyond
Customer Service Representative
Posted 24 days ago
Job Viewed
Job Description
Standard (Mon-Fri)
**Environmental Conditions**
Office
**Job Description**
**Summary** **:**
We are looking for our new team member to join our well-established Customer Service team in engaging with our customers and responding to their needs!
The role entails day-to-day delivery of dedicated service, over multiple work streams, within a complex, fast paced Customer Service environment. You will act as first point of contact for external/internal customer service queries and will be key to ensuring that our customers view Thermo Fisher Scientific as their preferred company to partner with.
Customer queries may relate to new or in-transit orders, returns, questions about our products, general information or requests for updates, to name but a few. This role is vital in supporting our customers, whether resolving the query on the spot or progressing it to best placed team.
**Key Responsibilities:**
+ Handle and respond to all types of customer needs, orders and general enquiries through a variety of channels - including phone, e-mail, and web.
+ Efficient and accurate entry of orders.
+ Being a customer advocate. Handle customer concerns and resolve challenging customer enquiries by collaborating with various team members as needed, delivering an outstanding and effective customer service experience. Take ownership for customer follow-up and communication.
+ Collaborate well with pwn and other teams across the organisation.
+ Strive to exceed set SLA's and Individual/Department/Company Targets.
+ Strive to continuously improve processes as well as how service is delivered to the customer, using defined company methodology.
+ Participate in the departmental training plan and commit to a focus on continuous personal improvement.
+ Effectively plan and prioritise own workload every day to keep on track or ahead.
**Requirements:**
+ Track record of being able to multitask and work in a flexible and fast paced office environment or other customer liaison capacity.
+ Being tenacious, self-directed and results oriented, with great attention to detail.
+ Proficiency in English, verbal and written.
+ Appreciation and understanding of how to deliver 'good' customer service
+ Previous experience in business administration, data entry, and success within a target driven work place is a clear advantage!
**What We Offer:**
+ An opportunity to join a diverse and collaborative team within a global organisation
+ Two days a week of working from home, after an initial 3-month period
+ Staff socials, onsite restaurants and exercise classes
+ Career changers and recent graduates are also encouraged to apply!
Diversity in our teams is an important element to building an effective and agile working environment. Integrity, Intensity, Innovation, and Involvement are our 4-i key values that we encourage in everyone who is part of our community.
At Thermo Fisher Scientific, each one of our 140,000 outstanding minds has a unique story to tell. Join us and contribute to our mission-enabling our customers to make the world healthier, cleaner and safer.
_When you're part of Thermo Fisher Scientific, you'll do exciting work, and be part of a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world._
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Customer Service Representative
Posted today
Job Viewed
Job Description
- Responding promptly and professionally to customer inquiries via phone, email, and chat.
- Providing accurate information about products, services, and company policies.
- Processing customer orders, returns, and exchanges efficiently.
- Resolving customer complaints and issues with a focus on customer retention.
- Maintaining detailed and accurate records of customer interactions and transactions.
- Identifying and escalating complex issues to appropriate departments.
- Collaborating with team members to ensure a seamless customer experience.
- Gathering customer feedback to help improve services and processes.
- Meeting individual and team performance targets for customer satisfaction and response times.
- Assisting with administrative tasks as needed to support the customer service department.
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
- Job Title: Customer Service Representative
- Location: Rugby / Hybrid
- Department: Customer Service / Call Centre
- Reports To: Customer Service Manager
Candidates are required to submit a covering letter when applying.
Job Overview:
We are looking for a dynamic and customer-oriented Customer Service Representative to join our growing team. The successful candidate will be responsible for handling inbound and ou.
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Remote Customer Service Representative - E-commerce
Posted 3 days ago
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Job Description
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Customer Service
Posted 1 day ago
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Job Description
We are seeking a dedicated and customer-focused individual to join our Customer Support team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.
Responsibilities:- Respond to customer inquiries via phone, email, and live chat
- Assist customers with product information, order status, and account management
- Resolve customer complaints and issues with empathy and efficiency
- Process returns, exchanges, and refunds according to company policies
- Collaborate with other departments to ensure customer satisfaction
- High school diploma or equivalent
- 1-2 years of customer service experience
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficiency in Microsoft Office and CRM software
If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity.
Company Details
Customer Service Lead
Posted 3 days ago
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Job Description
Involve Recruitment (Midlands) Ltd is working with a Industry leading Black Country based company to recruit for a CUSTOMER SERVICE LEAD role!
The purpose of this role is to support the full aftercare - everything from managing deliveries, complaints, warranty on goods and transport etc
- Salary - 30,000 to 35,000
- Monday to Friday 8:30am to 5pm
- 22 days holiday plus bank holidays
This role will work closely with the Sales Manager so a Sales Support or Customer Service team leader / manager background would be ideal!
Responsibilities:
- Deal with all enquiries from customers post order placement.
- Deal with all warranties and complaints
- Be responsible for maintaining the Complaint system
- Ensure that all complaints are correctly coded and report monthly on these.
- Be responsible for communications with our logistic partners regarding customer deliveries.
- Be responsible for the RMA and customer credits process.
- Continuous improvement of customer processes
This is a exciting position so please do not delay in applying !
Sales/Customer Service
Posted 3 days ago
Job Viewed
Job Description
Are you looking for a new career in sales and customer service?
Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.
Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.
Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.
Successful candidates will:
Have strong communication skills and customer service skills
Be self-motivated
Have a tenacious approach to personal development
Possess a competitive sales mentality
Have an entrepreneurial mind-set
Sales advisors and Customer Service advisors will:
Approach new and potential customers on behalf of their clients
Keep up to date with relevant client product information
Understand customer trends and market traits
Provide excellent Customer Service in a professional manner
Complete Sales and relevant paperwork to a high standard
Set individual sales targets and goals to achieve
No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.
Apply now.
* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying