7 Customer Service jobs in Earls Colne

**Be visionary**
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
The role will work closely with colleagues within all areas of the business to deliver a first class Customer service, Customer satisfaction, and to manage Customer orders quickly and efficiently. The role will work closely with the Sales team to ensure all Customer orders are booked promptly. The role will also assist the Sales team manage and develop high value Teledyne e2v accounts and drive process improvements.
Build and maintain strong relationships with Teledyne e2v's external Customers that they support by ensuring all enquiries are dealt with in a timely manner to encourage new business, loyalty and repeat business to meet the Business Unit forecasts.
Use excellent communication skills and the ability to interact with people of all levels, to build and maintain strong working relationships with Operations, Supply Chain, Credit Control, Trade Compliance and Logistics on a daily basis.
Working cross functionally with all our internal Customers & suppliers to remove blocks that negatively affect the Customer experience (represent the voice of the Customer within Teledyne e2v).
Recommend enhancements & simplifications to Customer Services procedures.
Assist with ad hoc Customer Services projects or perform other tasks as required by the Customer Services Manager.
**Skills & Experience Essential Qualifications:**
+ Experience of operating in a Customer Service or Order management role within a manufacturing organisation in a complex and international context.
+ Continuous improvement and process-oriented mind set.
+ Drive to ensure excellent Customer service and quality of Customer experience.
+ Strong persuasive communication, influencing and negotiation skills both verbally and in written form.
+ Used to working to tight deadlines and able to prioritise workload under pressure.
+ Advanced understanding and experience of working with ERP and CRM systems (SAP or equivalent) from Customer Service perspective.
+ Extensive knowledge of MS Excel and good working knowledge of other MS office products (Outlook, PowerPoint and Word).
+ Highly analytical with an eye for detail.
+ Highly motivated, flexible and able to work with high levels of autonomy.
+ Team player with an ability to work independently.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
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You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.

Customer Service Assistant

Come and join our team!

As a Customer Service Assistant (CSA) you will be responsible for supporting your store to deliver high standards of customer service, availability and presentation, compliance, and engagement with your local community.

You will be working as part of a diverse and motivated team of colleagues who strive to attract and delight new and existing customers every day, supporting the ongoing growth and evolution of our business.

Want to know more? Take a look at our job description for the role here.

Normal working pattern for this role:

Our working patterns are non-contractual.   Any advertised working pattern represents the normal working pattern for the role at time of advertisement and may be subject to change.

The person we are looking for 

• Friendly and approachable
• A reliable team player
• Effective communication skills
• A positive attitude
• Engaged and self-motivated
• Willing to learn and adapt
• Have a basic level of numeracy, literacy, and IT Skills

Our co-op will only recruit individuals who have passed the school leaver’s age.  To find out the school leaver age please visit the following link;   

Perks of the job

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?  

• Competitive rates of pay
• 20% discount in our food stores, along with other discounts across our family of businesses
• 22 days holiday (plus bank holiday entitlement) which increases with service
• 5% employer pension contribution
• Death in service benefit
• Enhanced family leave and pay arrangements*
• Opportunities to grow, with award-winning training and apprenticeship programmes
• Great discounts, deals, and cashback across over 900 high street and online retailers
• Financial wellbeing support, including Wagestream®
• Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
• Employee Recognition Scheme
• Long Service Awards
• Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
• Employee Assistance Programme

We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.

* Enhanced on statutory terms, subject to service criteria.

Salary: £12.21 per hour - Total Vacancy Hours: 7.5Location: The Avenue, Wivenhoe, CO7 9AH CO7 9AH

We are seeking a remote Trip Customer Care representative to provide friendly and reliable service to clients planning their trips. You’ll assist with reservations, answer questions, and make sure travel runs smoothly.

Responsibilities:

• Assist customers with booking flights, hotels, and transportation.

• Provide clear and friendly support through phone, email, or chat.

• Answer basic travel questions and guide customers to the right options.

• Update reservations and confirm details for accuracy.

• Support the team with day-to-day travel service tasks.

Qualifications:

• Strong communication and customer service skills.

• Comfortable using computers and online booking systems.

• Ability to stay organized and pay attention to detail.

• Friendly, helpful, and patient with customers.

• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time

Benefits:

• Flexible schedule opportunities

• Work from home

• Training and growth potential

• Supportive team environment

**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
Boeing Defence United Kingdom (BDUK), through its Aircraft Support Programme, provides design and sustainment support services to multiple rotary and fixed wing aircraft including, AH-64E, CH-47, C-17, P8-A and E-7. Boeing employs over 2,000 people across the UK at numerous sites, and the company is experiencing solid organic growth.
We are currently looking for an **Experienced Avionics/Electrical Apache Field Service Representative** to join the BDUK Long Term Training and Support Service (LTTSS) Engineering Support Team. This will be located at **Wattisham** Flying Station, in support the UK's fleet of AH-64E Apache helicopters.
**Hiring details:**
+ This requisition is for a locally hired position in Wattisham Airfield, UK. Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
+ This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
**Position Responsibilities:**
+ Primarily responsible for AH-64 Apache Weapons Systems, Fire Control/Sighting Systems, Data Management System, Airframe Electrical Systems, EWIS, Environmental Control System, Flight Control System, HUMS systems and Avionic systems.
+ Lead and provide advice in the execution of maintenance in accordance with the Ministry of Defence (MoD) UK AH-64E ADS, along with Boeing standard procedures, processes, and practices.
+ Support the customer by providing procedures, advice and associated technical data to perform in service maintenance, repairs and fault diagnostics.
+ As part of the Design, Maintenance, Modification, & Manufacturing function of LTTSS, coordinate between Maintenance Organisations, the Continuing Airworthiness Management Organisation, Engineering Authority, Air Systems Coordinating Design Authority (Mesa), suppliers and BDUK functions.
+ Comply with Regulatory Articles, Defence Standards, company policies, processes and procedures for developing maintenance data for post-delivery aircraft modifications and repairs.
+ Apply knowledge of technical publications and instructions to provide resolutions to customer queries (e.g. UK Interactive Electronic Technical Manual (IETM), Repair Parts Special Tool List (RPSTL), USG Technical Manuals (TMs), DAP 101C-3101 publications, Wiring Illuminator, Service Modifications(SM), Technical Instructions (TI) and Product Notifications (PN)).
+ Responsible in actively supporting Cost Reduction Initiative (CRI), Continuous Improvement (CI) and Employee Engagement type events.
**Basic Qualifications (Required Skills/Experience):**
+ A significant amount of demonstrated AH-64 Apache (Mk1, D or E model) or Rotary Wing experience and knowledge in aircraft maintenance procedures, practices, engineering drawings, standards and specifications to support the sustainment of AH-64E Apache. This shall cover all weapon control and release, avionics and electrical systems. Due to the complex integration of the airframe mechanical systems and engines with the data management system, a high level systems knowledge of the mechanical aspects of the AH-64 is desirable.
**Preferred Qualifications (Desired Skills/Experience):**
+ Extensive and specialized knowledge of UK MOD / Army aircraft maintenance processes, policies, organisation, capabilities, practices, support resources, preferences, problems, and other constraints in order to effectively represent the customer within the Boeing Company. Knowledge and experience of MoD projects, preferably AH-64 Apache related is advantageous.
+ Extensive and specialised ability to analyse and interpret product data (e.g. Engineering drawings, Part Lists, Supplier data, Wiring Diagrams and Schematics)
+ Strong customer focus with the capacity to communicate effectively with relevant stakeholders in order to resolve problems.
+ Effective collaboration with team members, other employees and external customers. Placing higher priority on team and organisation goals above personal goals is essential.
+ Ability to direct, communicate clearly, delegate and ensure performance of assigned responsibilities and tasks as a project team leader.
+ Previous experience with UK MOD Resolve and GOLDesp is desirable.
+ An Engineering degree is desired, or a significant amount of related work experience, or an equivalent combination of education and experience in the field of helicopter depth and fleeted maintenance.
The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here's a snapshot of what we offer:
+ Competitive salary and annual incentive plans
+ Continuous learning - you'll develop the approach and skills to navigate whatever comes next
+ Success as defined by you - we'll provide the tools and flexibility, so you can make a meaningful impact, your way
+ Inclusive culture - you'll be embraced for who you are and empowered to use your voice to help others find theirs
+ Excellent Adoption and Parental leave options
+ 23 days plus UK public holidays and a Winter Break between Christmas and New Year
+ Pension Plan with up to 10% employer contribution
+ Company paid BUPA Medical Plan
+ Short Term Sickness: 100% pay for the first 26 weeks
+ Long Term Sickness: 66.67% of annual salary from 27th week
+ 6x annual salary life insurance
+ Learning Together Programme to support your on-going personal and career development
+ Access to Boeing's Well Being Programs, tool and incentives
PLEASE NOTE: The successful candidate will be expected to undergo a Security Clearance Process, which will require 5 years uninterrupted residency in the UK prior to applying.
Applications for this position will be accepted until **Nov. 16, 2025**
**Export Control Details:** Non - US based job
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Security Clearance**
This position requires the ability to obtain a BPSS clearance.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
Not a Shift Worker (United Kingdom)
**Equal Opportunity Employer:**
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.