Customer Service & Sales Representative

G2 2NR Glasgow, Scotland Vendora Inc

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

permanent

Customer Service & Sales Representative

Looking for something new this summer? Whether youve just graduated, are switching careers, or simply want to gain real-world experience, this is your chance to kickstart your journey in customer service and sales with Vendora .

Were a fast-growing, people-first sales company based in Glasgow City Centre , and were on the lookout for confident, motivated individ.



WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Customer Service & Sales Representative

Glasgow, Scotland Connect Glasgow

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

permanent

Customer Service & Sales Representative (Entry Level Summer Opportunity)

Looking for a new challenge this summer?

Whether you're a recent graduate or simply exploring a new direction, this entry-level role is a great opportunity to gain hands-on experience in customer service, sales, and brand representation.

AtConnect Glasgow , were looking for enthusiastic individuals to join our team asCustomer Se.



WHJS1_UKTJ

This advertiser has chosen not to accept applicants from your region.

Customer Service Administrator

Glasgow, Scotland £23810 Annually Office Angels

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Job Title - Customer Service Administrator

Location: Glasgow (Work From Home)
Salary: 23,810 per annum
Contract Type: Permanent
Working Hours: 9am to 5.30pm, Monday to Friday

Are you driven by a passion for exceptional customer service? Do you seek a role that offers both flexibility and career growth? Our client is on the lookout for a dedicated Customer Service Administrator to become a vital part of their energetic team in Glasgow City Centre. After an initial training period at our city centre office, you'll primarily work from home, with monthly in-office team-building sessions.

Why You'll Love Working With Us:

  • Customer Focussed Culture: Be part of a company that prioritises customer satisfaction and values your role in fostering strong customer relationships.
  • Flexible Work Arrangements: Enjoy the perks of working from home while staying connected with your team through regular office meet-ups.
  • Career Advancement: Take advantage of opportunities to grow your skills and advance your career in a supportive environment.

What You'll Do:

  • Nurture Customer Relationships: Develop and maintain strong connections with both new and existing customers to ensure high satisfaction and encourage repeat business.
  • Handle Enquiries Efficiently: Manage incoming inquiries via a centralised mailbox, providing prompt and accurate responses to customer questions.
  • Prepare Quotations: Issue accurate quotations to customers, ensuring compliance with company guidelines.
  • Communicate with Customers: Keep customers informed about lead times, updates, and order statuses.
  • Manage Inbound Calls: Handle incoming calls from customers, addressing queries, tracking orders, and managing parts/returns.
  • Collect Customer Feedback: Gather and report customer feedback to help improve our services and products.

What We're Looking For:

  • Strong Communication Skills: A confident and professional telephone manner with excellent communication abilities.
  • Customer-Focused Mindset: A commitment to delivering the highest level of service to our customers.
  • Problem-Solving Skills: The ability to address customer issues promptly and effectively.
  • Ambition and Drive: A genuine desire to achieve outstanding results for our customers.
  • Technical Proficiency: Strong skills in MS Office, particularly Excel.

Location Note: Our office is conveniently located just a 5-minute walk from Glasgow Central train station. Ideally, candidates should be based in Glasgow or the surrounding areas.

Training: Initial training will take place in Glasgow City Centre for 3-6 weeks to ensure you are fully prepared for success before transitioning to remote work.

Our client is gearing up for their busiest trading period of the year, making this an urgent and immediate opportunity. If you're ready to take on this exciting role, please contact us at (phone number removed) to discuss your experience and learn more about our client. We look forward to hearing from you soon!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.


Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Glasgow, Scotland £14 Hourly Pontoon

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

contract

Job Title: Service Centre Consultant

Location: Glasgow

Contract Type: Temporary

Start Date: September 2025

Pay Rate: 14.02 per hour

Working Pattern:

  • Full-time. Mon-Fri shifts will fall between 7am - 8pm, with majority of shifts finishing by 6pm.
  • Role requires 1 Saturday shift every 6 weeks 9am-2pm with a day off in the week in lieu.

Hybrid Working: 2 days per week in the office (First 6 weeks is 100% office based for training)

About the Opportunity:

Helping over a million business banking customers with their day-to-day needs has never been more important.

As a Service Centre Consultant, you'll initially join a 6-week induction with our friendly training and development team. You'll learn our processes and gain confidence.

We're committed to support you with your development and career progression and have lots of opportunities and next steps following your success within this role.

As a key member of the Service Centre, you'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. The calls generally consist of payments, day to day banking, mandates, online and complex queries.

If people are your thing, then why not join one of our friendly and supportive Service Centre teams and give your career a boost.

Key Responsibilities:

  • Engage with customers, demonstrating empathy and a strong desire to assist them.
  • Supporting existing customers with a wide-range of queries relating to their accounts, statements and online banking
  • Always delivering a high standard of service
  • Ensuring all processes are followed correctly and documented accurately

About our client:

At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive.

Requirements:

  • Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence
  • Able to handle a high number of varied calls every day
  • Good attention to detail, with the ability to identify areas for improvement in the customer journey
  • Strong communication skills, both verbal and written
  • Understanding of Microsoft suite (Word, Excel, Outlook etc)

Benefits:

  • Flexible benefits to suit your lifestyle, such as discounted shopping
  • Weekly pay
  • 31 days annual leave per year
  • Great access to shops and restaurants
  • Prime location in Glasgow
  • Close to public transport links
  • First class support and training for all colleagues
  • Opportunity for growth within the company
  • Hybrid working approach (once initial onsite training has been completed)
  • Eye care scheme

At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups.

We are disability confident and can make reasonable adjustments to our recruitment processes upon request.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

This advertiser has chosen not to accept applicants from your region.

Customer Service Manager

Bothwell, Scotland Morrisons

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

More About The Role
We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. 

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. 

Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. 

Reporting into the Store Manager, you will also:

  • Lead and empower colleagues to always put the customer first and deliver outstanding customer service
  • li>Listen and respond to our customers feedback and react accordingly
  • Ensure market leading availability across the store.
  • Work with the other Managers in store to lead a supportive and performance driven department 
  • li>Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
  • Deliver training to ensure team have the capability and confidence to deliver their role
  • Enable colleagues to work with confidence across various departments
  • Identify and develop talent within the department
  • Build effective relationships with other operating departments
  • Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
  • Take a leadership role within the store
  • Ensure resource is planned thoroughly

How do we say thank you? 

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Want more?

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here.



About You
Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

    li>Experience of managing a team in a fast paced environment
  • You will need to be a great communicator who can share knowledge, experience and best practices
  • You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
  • You must be adaptable to change, whilst being able to challenge effectively
  • As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About The Company
Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.
The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.
At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Glasgow, Scotland £14 Hourly Brook Street

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

temporary

HMRC Customer Service Advisor - Telephony

Location: Glasgow, G2 8JQ

Working as part of the Customer Service Group within HMRC, the UK's tax, payments, and customs authority, you will be helping to support a vital purpose: to collect the money that pays for the UK's public services and help families and individuals with targeted financial support?
A number of exciting customer service opportunities have arisen on an ongoing temporary basis, and we are looking for individuals who are passionate about delivering excellent customer service and making a difference. As a Customer Service Advisor, you will be supporting HMRC's customers with their telephone queries and you will play an important role in ensuring customers receive quality guidance and support. You will be working within a fast-paced environment and working to targets, whilst dealing with multiple complex customer queries over the telephone regarding their tax accounts, so we are looking for people who are comfortable with working in this type of role and environment.

This role will be a remote working role ; however, all applicants must be situated within an hour of a HMRC site location as you will be required to attend the office from time to time and on day 1 for Induction, IT Collection and for any other business needs.
An excellent package is offered, including:

  • 13.91 per hour pay rate (equivalent to 26,763FTE salary)
  • Various start dates throughout September & October, upon successful completion of government screening checks
  • Expected assignment length, 6 months with the possibility of extension
  • Accrual of up to 34 days paid annual leave pro rata available (inclusive of bank holidays)
  • Home-based working with all IT equipment supplied to carry out your role
  • Working 37 hours per week, shifts will be Monday to Friday either 9am to 5pm or 10am to 6pm. These shifts will be allocated to you by HMRC and the expectation will be that you are flexible across all shifts.
  • Applicants must be able to attend an HMRC office within one of these locations as and when required. - Day 1 collection of IT equipment is a necessity.

Key Responsibilities :

  • Your primary role will be to provide a first-rate quality service through inbound telephony calls from customers regarding their tax accounts. You may also be required to undertake administrative work in addition to telephony work via HMRCs Digital Mail Service or work with customers on Web Chat.
  • Following guidance, updating HMRC systems and handling customer data sensitively will be key aspects of your role to support the delivery of world-class customer service.
  • You will help and support customers with their enquiries over the telephone - giving them more information, pointing them to the right guidance or escalating their enquiry so they are able to get the answers they need to support themselves, their clients, and their businesses.
  • You will seek to resolve customer queries at the first point of contact where possible and use your brilliant communication skills to handle sometimes complex but rewarding conversations.

What are we looking for?

  • Strong telephony skills and the ability to communicate well with customers on the telephone and via other communication channels such as email and Web Chat where required.
  • A can-do attitude and a real passion for supporting people.
  • You will be trained on several software packages but being a confident IT user is essential for the role, particularly the use of MS Office packages.
  • Whilst this is a home-based role, you must be able to travel to one of the specified HMRC locations as and when required, including to collect and return HMRC
  • Candidates applying must be able to pass a DBS check and provide proof of Right to Work in the UK.

Training:

  • You will receive 1 weeks of in-house training to ensure you have the best knowledge to carry out your role and you will have a supportive and friendly management structure to support you on a day-to-day basis. Our teams keep in touch using Microsoft Teams and, although you will be working from home, you will feel part of the HMRC wider community and be able to keep in touch with your line manager as well as colleagues joining HMRC at the same time as you.
  • Training will be a mixture of self-learning and virtual classroom training on HMRC policies, processes and systems including telephony. You will undertake live listening throughout the training period, and you will have the assistance of a buddy who will be there to support you during the first couple of weeks.

For successful applicants, HMRC may collect and use personal information about you before, during and after your working relationship with us, in accordance with data protection law including the UK General Data Protection Regulation and the Data Protection Act 2018. The types of information may include Information about criminal convictions/allegations and offences.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Glasgow, Scotland £14 Hourly Pontoon

Posted 9 days ago

Job Viewed

Tap Again To Close

Job Description

contract

Job Title: Service Centre Consultant

Location: Glasgow

Contract Type: Temporary

Start Date: September 2025

Pay Rate: 14.02 per hour

Working Pattern:

  • Full-time. Mon-Fri shifts will fall between 7am - 8pm, with majority of shifts finishing by 6pm.
  • Role requires 1 Saturday shift every 6 weeks 9am-2pm with a day off in the week in lieu.

Hybrid Working: 2 days per week in the office (First 6 weeks is 100% office based for training)

About the Opportunity:

Helping over a million business banking customers with their day-to-day needs has never been more important.

As a Service Centre Consultant, you'll initially join a 6-week induction with our friendly training and development team. You'll learn our processes and gain confidence.

We're committed to support you with your development and career progression and have lots of opportunities and next steps following your success within this role.

As a key member of the Service Centre, you'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. The calls generally consist of payments, day to day banking, mandates, online and complex queries.

If people are your thing, then why not join one of our friendly and supportive Service Centre teams and give your career a boost.

Key Responsibilities:

  • Engage with customers, demonstrating empathy and a strong desire to assist them.
  • Supporting existing customers with a wide-range of queries relating to their accounts, statements and online banking
  • Always delivering a high standard of service
  • Ensuring all processes are followed correctly and documented accurately

About our client:

At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive.

Requirements:

  • Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence
  • Able to handle a high number of varied calls every day
  • Good attention to detail, with the ability to identify areas for improvement in the customer journey
  • Strong communication skills, both verbal and written
  • Understanding of Microsoft suite (Word, Excel, Outlook etc)

Benefits:

  • Flexible benefits to suit your lifestyle, such as discounted shopping
  • Weekly pay
  • 31 days annual leave per year
  • Great access to shops and restaurants
  • Prime location in Glasgow
  • Close to public transport links
  • First class support and training for all colleagues
  • Opportunity for growth within the company
  • Hybrid working approach (once initial onsite training has been completed)
  • Eye care scheme

At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups.

We are disability confident and can make reasonable adjustments to our recruitment processes upon request.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

This advertiser has chosen not to accept applicants from your region.
Be The First To Know

About the latest Customer service Jobs in East Kilbride !

Customer Service Advisor

Glasgow, Scotland £14 Hourly Pontoon

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

contract

Job Title: Service Centre Consultant

Location: Glasgow

Contract Type: Temporary

Start Date: September 2025

Pay Rate: 14.02 per hour

Working Pattern:

  • Full-time. Mon-Fri shifts will fall between 7am - 8pm, with majority of shifts finishing by 6pm.
  • Role requires 1 Saturday shift every 6 weeks 9am-2pm with a day off in the week in lieu.

Hybrid Working: 2 days per week in the office (First 6 weeks is 100% office based for training)

About the Opportunity:

Helping over a million business banking customers with their day-to-day needs has never been more important.

As a Service Centre Consultant, you'll initially join a 6-week induction with our friendly training and development team. You'll learn our processes and gain confidence.

We're committed to support you with your development and career progression and have lots of opportunities and next steps following your success within this role.

As a key member of the Service Centre, you'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. The calls generally consist of payments, day to day banking, mandates, online and complex queries.

If people are your thing, then why not join one of our friendly and supportive Service Centre teams and give your career a boost.

Key Responsibilities:

  • Engage with customers, demonstrating empathy and a strong desire to assist them.
  • Supporting existing customers with a wide-range of queries relating to their accounts, statements and online banking
  • Always delivering a high standard of service
  • Ensuring all processes are followed correctly and documented accurately

About our client:

At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive.

Requirements:

  • Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence
  • Able to handle a high number of varied calls every day
  • Good attention to detail, with the ability to identify areas for improvement in the customer journey
  • Strong communication skills, both verbal and written
  • Understanding of Microsoft suite (Word, Excel, Outlook etc)

Benefits:

  • Flexible benefits to suit your lifestyle, such as discounted shopping
  • Weekly pay
  • 31 days annual leave per year
  • Great access to shops and restaurants
  • Prime location in Glasgow
  • Close to public transport links
  • First class support and training for all colleagues
  • Opportunity for growth within the company
  • Hybrid working approach (once initial onsite training has been completed)
  • Eye care scheme

At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups.

We are disability confident and can make reasonable adjustments to our recruitment processes upon request.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Glasgow, Scotland £14 Hourly Pontoon

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

contract

Job Title: Service Centre Consultant

Location: Glasgow

Contract Type: Temporary

Start Date: September 2025

Pay Rate: 14.02 per hour

Working Pattern:

  • Full-time. Mon-Fri shifts will fall between 7am - 8pm, with majority of shifts finishing by 6pm.
  • Role requires 1 Saturday shift every 6 weeks 9am-2pm with a day off in the week in lieu.

Hybrid Working: 2 days per week in the office (First 6 weeks is 100% office based for training)

About the Opportunity:

Helping over a million business banking customers with their day-to-day needs has never been more important.

As a Service Centre Consultant, you'll initially join a 6-week induction with our friendly training and development team. You'll learn our processes and gain confidence.

We're committed to support you with your development and career progression and have lots of opportunities and next steps following your success within this role.

As a key member of the Service Centre, you'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. The calls generally consist of payments, day to day banking, mandates, online and complex queries.

If people are your thing, then why not join one of our friendly and supportive Service Centre teams and give your career a boost.

Key Responsibilities:

  • Engage with customers, demonstrating empathy and a strong desire to assist them.
  • Supporting existing customers with a wide-range of queries relating to their accounts, statements and online banking
  • Always delivering a high standard of service
  • Ensuring all processes are followed correctly and documented accurately

About our client:

At our client's organisation, we believe in creating a workplace where you can truly be yourself and have a rewarding career. With great colleagues, flexible working arrangements, and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive.

Requirements:

  • Strong customer focus, with the ability to handle customer queries professionally and with care and due diligence
  • Able to handle a high number of varied calls every day
  • Good attention to detail, with the ability to identify areas for improvement in the customer journey
  • Strong communication skills, both verbal and written
  • Understanding of Microsoft suite (Word, Excel, Outlook etc)

Benefits:

  • Flexible benefits to suit your lifestyle, such as discounted shopping
  • Weekly pay
  • 31 days annual leave per year
  • Great access to shops and restaurants
  • Prime location in Glasgow
  • Close to public transport links
  • First class support and training for all colleagues
  • Opportunity for growth within the company
  • Hybrid working approach (once initial onsite training has been completed)
  • Eye care scheme

At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups.

We are disability confident and can make reasonable adjustments to our recruitment processes upon request.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

This advertiser has chosen not to accept applicants from your region.

Customer Service Engineer

Glasgow City, Scotland Siemens Healthineers

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

permanent

Customer Service Engineer - Scotland - Field based

Competitive base salary + company car + bonus + overtime (£44,000 OTE - Year 1)

Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical devices and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period.

What are my responsibilities?

Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. 

  • Ensure material parts are processed in accordance with policy 
  • li>Maintain all test equipment, tools and company property in good and working order  li>Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met  li>Maintain good communications and team working with all Managers and Colleagues  li>Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times  li>Identify any opportunities to improve efficiency and effectiveness of team processes.  li>Complete personal administration and company mandatory training in a timely and accurate manner  li>When applicable provide out of hours technical service support and complete individual mandatory weekend working provision  li>Work as part of a multidisciplinary team within customer services to ensure our company values are achieved

What do I need to qualify for this job?

  • HNC/HND in an Electronics or Engineering related field
  • Ideally you will have previous field service experience where you have undertaken fault finding on electronic or medical equipment. You will also be required to have strong IT, Microsoft Office and Networking Infrastructure skills
  • Your customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels within Siemens Healthineers, third parties, contractors, sub-contractors and suppliers and must quickly gain the respect of others, both colleagues and customers at all levels
  • You must hold a full UK driving license

Additional Information:

    li>Area covered is largely but not exclusively Scotland
  • A flexible approach to travel
  • Essential training will be required in our European and USA training centres.
  • Candidates can expect to spend on average 4 hours travelling each day
  • A mentoring training program will be assigned to you to assist your journey and development. Within this program you will be mentored within the field by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the process

Being part of our team:

Siemens Healthineers is a leading medical technology company with an over 170-year legacy of first-to-market technologies and product innovations. Passionately driven by empowering healthcare providers to better help their patients. Our technologies touch an estimated 5 million patients globally every day. Therefore, we are committed to helping our healthcare partners to succeed and work in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as leading the way in innovation of digital health and enterprise services.

Our Benefits:

    li>Generous pension contribution
  • Company vehicle
  • 26 days holiday + bank holidays
  • Bonus and share scheme
  • Access to our flexible benefits from private medical insurance to financial guidance
  • Corporate Social Responsibility opportunities including 2 paid volunteering days per year
  • Support from our 24/7 employee assistance programme
  • Access to career development via apprenticeship levy to achieve external qualifications

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

This advertiser has chosen not to accept applicants from your region.
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Customer Service Jobs View All Jobs in East Kilbride