1054 Customer Service jobs in Gainsborough

Dutch Speaking Customer Service Representative
24,000 / 12.73ph
Nottingham (hybrid)
Hours: 36.25 M-F 8 am - 4 pm
Harper Recruitment Group is working in partnership with a leading company who are looking for a Dutch Speaking Customer Service Representative to support their wholesale and retail customers.
What will the role involve?

• Responding to customer queries regarding orders via email and telephone
• Processing orders & entering details into in-house systems
• Supporting with delivery queries
• Managing returns and refunds
• Liaising with and coordinating couriers
• Authorising credit notes strictly following company guidelines
• Producing correspondence and confirmation via email
• Demonstrating and developing knowledge of product lines
• Other administrative or customer service tasks to support the wider teams

Who are we looking for?

• Fully fluent in Dutch and English
• Able to take on product knowledge
• Previous customer service experience
• Experience using Microsoft Excel

What's in it for you?

• Supportive and diverse company culture
• Hybrid working - 2 days in the Nottingham office
• Casual dress code
• Development opportunity in a global company

Apply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a Consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.
About Harper Recruitment Group:
Harper Recruitment Group has been offering high-quality recruitment services across Nottingham, Derby and the wider East Midlands since 1987, specialising in recruiting business support professionals of all levels on a permanent, contract or temporary basis. Looking for something different? Visit our website today for a list of live vacancies or to send an up-to-date CV.

Customer Service Executive
Bingham, Full Time, Permanent
Salary 26,000 - 28,000 per annum DOE

We currently have an opportunity for multipleCustomer Service Executives to join a growing business on a Full Time, Permanent basis. You will be in a supportive environment with a strong focus on professional development.

THE ROLE

The key responsibilities of aCustomer Service Executive will be the following:

• Handle customer enquiries and orders in line with company policies and procedures (including orders, quotes, invoices, dispatch, and email/telephone enquiries).
• Accurately process orders through our Warehouse Management System.
• Liaise with couriers to ensure smooth and timely deliveries.
• Provide proactive support to customers, resolving issues promptly and professionally.
• Work closely with the sales, warehouse, and logistics teams to ensure efficient operations.
• Contribute to the overall success of the customer service team by supporting daily functions.

THE CANDIDATE

A successfulCustomer Service Executive will possess the following skills:

• Confident in operating phone systems.
• Strong IT skills, particularly with Google Drive and related programs.
• A collaborative team player, willing to support cross-departmental initiatives.
• Clear and confident communicator, both written and verbal.
• Ability to multitask, work under pressure, and make sound decisions.
• Positive, customer-focused attitude with a proactive approach to problem-solving.
• Exceptional attention to detail and accuracy.
• Experience in customer service within industrial, commercial, or distribution sectors is desirable.
• Familiarity with CRM systems is preferable.

THE BENEFITS

As aCustomer Service Executive , you will receive the following benefits:

• 33 days annual leave (including bank holidays).
• Free on-site gym for all staff.
• Free on-site parking.
• A supportive, family-run environment where your contribution makes a real impact.

Thank you for your interest in this vacancy and good luck with your application.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback.

The services of Future Prospects are those of an Employment Agency.

Customer Service Advisor

Location: Colwick, Nottingham

Hours: Monday to Friday - 8am - 5pm

Career Progression + Supportive Team + Training and Mentoring + Competitive salary and benefits package

Join our dynamic team as a Customer Service Advisor in Colwick, Nottingham! In this fast-paced and varied role, you'll be handling customer inquiries via phone, email, and CRM, resolving issues, and providing effective solutions. You'll work in a supportive, close-knit team and have the chance to grow within the company, with clear progression into an Account Manager role.

You'll be part of a growing company in the recycling and resource recovery sector, helping customers achieve a zero waste to landfill solution and contributing to a sustainable future.

Key Responsibilities:

• Manage customer inquiries via phone, email, and CRM, providing excellent service and efficient solutions.
• Resolve queries quickly and effectively, ensuring customer satisfaction with every interaction.
• Make outbound calls to customers and suppliers, strengthening relationships and enhancing communication.
• Maintain accurate records and complete administrative tasks on time, supporting smooth business operations.

Skills & Experience Required:

• Previous experience in customer service or a call centre environment (retail, hospitality, or similar sectors a plus).
• Strong communication and problem-solving skills.
• Ability to multitask, work effectively in a fast-paced environment, and maintain accuracy in all tasks.

Why Join Us ?

• Clear career progression into an Account Manager role as well as other opportunities throughout the organisation.
• A varied role with no two days the same in a supportive team.
• Work for a growing company focused on sustainability and zero waste to landfill solutions.

If you're passionate about customer service and want to be part of a company making a difference, we'd love to hear from you. Apply now!

Andy File Associates Limited is working as a Recruitment Agency on behalf of our client with regards this permanent position.

This is an exciting opportunity to join a market leading organisation which has demonstrated continuous growth and development. The company sources materials from demolition projects nationwide, from derelict farmhouses to large commercial developments.  Established and located in the industrial heart of Sheffield, the company has gained vast knowledge and built a strong reputation within the industry. The role has recently become available as the existing Customer Service Advisor is relocating.

Duties/Responsibilities

• Be the first point of contact for the company.
• Respond to all incoming enquiries.
• Manage multiple email inboxes.
• Greet visitors to the premises.
• Give product advice to customers.
• Provide quotations to customers.
• Take orders over the telephone.
• Raise invoices and take payments from customers.
• Deal with and log all aftersales enquiries.
• Handle customer complaints and escalate where necessary.
• Other duties as required by the business from time to time.

Person Specification

Essential

• Previous customer service experience of at least one year.
• Confident and polite telephone manner.
• Good written communication skills.
• Proficient with email, word processing and spreadsheet software (Microsoft, Google etc).
• Attention to detail.
• Strong organisational skills.
• GCSE level qualification in Maths and English at grade C or above, or equivalent.
• Ability to be flexible in line with the needs of the business.

Preferable

• Experience working in a small team.

Location: Sheffield S3.

Hours: Monday to Friday 8am - 4pm.

Salary: £29,000 paid weekly.

Benefits

• Free on-site parking.
• Branded workwear provided.

Customer Service Agent
Remote Working with training in Nottingham
£12.30 per hour
Monday-Friday 37.5 hours - 08:00-16:30 / 09:00-17:30 / 10:30-19:00

Start date: 27th October

Harper Recruitment are proud to be working in exclusive partnership with a leading designer brand. We are looking for passionate individuals to join a motivated and thriving team.

What does the role involve?

• Responding to customer queries through allocated tickets, emails, and live chat
• Investigating and resolving customer complaints
• Liaising with internal teams, B2B, customers, and couriers
• Processing orders, payments, returns, replacements, and refunds
• Maintaining knowledge of products, services, and promotions to provide a 1st class customer experience
• Performing other customer-based administrative duties
• Managing fluctuating workloads

Who are we looking for?

• Proven customer service experience from office, call centre, retail, hospitality or similar
• Bubbly and passionate communicator
• Adaptability and team player
• MS Office proficiency (Word, Outlook, Excel)

Submit your CV today to apply!

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future. We are also hiring for remote weekend workers for this position.

Customer service Advisor

12.48 P/H

37 hours per week

6 Months contract with possibility of extension.

Shift Patterns Between 08:00- 18:00 Monday - Friday

Hybrid - 1 day in the office each week, once 2 weeks training is completed in the office.

Office Location - 2 Burton St Nottingham NG1 4BX. Trinity House - parking at Trinity Square (2-minute walk) - Buses available (3-minute walk) based in the town centre

Overview of the role

• Will be responsible for supporting the successful operational delivery of Great British instillation scheme, ECO 4 and other able to pay options to support our customers in improving the energy efficiency rating of their home.
• Delivering First Class Energy Efficiency advice working towards an NVQ in EE advice
• Owning and managing complaints on the back of front-line advisor interactions
• Identifying trends and route cause issues as well as training gaps within the advisors first call interactions
• Delivering excellent customer service, accurate data capture and reporting on your schemes, working closely with your Team Manager and Wider scheme leads.
• Managing customer data using Excel and MS Dynamics to support the day to day tracking of residents throughout different stages in their journey.
• Having direct customer communication and managing expectations, contacting customers to explain any changes to the project process or customer journey. Updating your customer regularly on the progress of their complaint
• Being adaptable to take on ad-hoc requests from your team and Team Manager to support changing project needs.
• Working with contractors and customers to ensure all compliant documentation is recorded in the application. Including capturing income and benefit information direct form the customer
• Representing the team by building strong, effective, and productive relationships across wider business and external stakeholders, including Local Council Authorities.
• Problem Solving, being proactive and taking initiative to find solutions and share best practice across the wider team.

Experience and Qualifications

• Excellent organisation skills and the ability to prioritise.
• Have experience in managing customer complaints via email and telephony end to end.
• Good numeracy, literacy and IT skills (inc. Excel)
• Great verbal and written communication skills
• Have a strong desire to "do the right thing" be able to show empathy and patience for your customers through brilliant conversations.
• Able to manage the demands of multiple stakeholders, internal and external, delivering to agreed deadlines
• Great attention to detail when checking/inputting documentation and data
• Adaptable to change and can take on new ideas and challenges
• Able to operate in a professional manner when representing E.ON to stakeholders
• Experience with Microsoft Teams and MS Dynamics desirable
• PC skills

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Role:Customer Service Administrator
Salary: Negotiable
Location: Mansfield

TurnerFox Recruitment are seeking a Customer Service Administrator to join a busy, supportive, and friendly team. This role is ideal for someone who enjoys delivering outstanding service, thrives in a fast-paced environment, and is confident handling multiple projects at once.

Key Responsibilities for The Customer Service Administrator

• Take briefs from different business areas relating to projects and campaigns
• Build and maintain strong working relationships with third-party suppliers
• Use CRM systems and internal processes to manage workflow efficiently
• Liaise with internal departments to ensure projects are delivered on time
• Problem-solve and troubleshoot issues as they arise
• Confidently use Microsoft Office (Excel, Outlook, Word, PowerPoint)
• Consistently deliver excellent customer service

What We're Looking For

• Previous experience using Microsoft Office, especially Excel
• Strong customer service and relationship-building skills
• Excellent administration skills with great attention to detail
• Ability to remain calm under pressure and manage multiple projects/workloads
• A positive, proactive, and professional approach

What's on Offer

• Excellent company benefits
• Opportunities to progress and develop within the business
• A supportive and collaborative team culture

Interested? Send your CV or call TurnerFox Recruitment for more details

• Be the Customer Hero:  Act as the first point of contact, handling customer inquiries via phone, email, and chat with empathy and efficiency. You'll resolve questions on products, returns, and warranties, turning potential challenges into positive experiences.
• Master of Coordination:  Process customer orders accurately and collaborate with our warehouse and logistics teams to ensure timely delivery. You'll be skilled at prioritising orders based on stock levels and demand.
• Team Collaboration:  Work closely with our operations and inventory teams across two sites to maintain stock awareness, prevent issues, and ensure a seamless customer journey from order to delivery.
• Data & Organisation:  Use Microsoft Excel to analyse data, track orders, and generate reports. You'll also use Outlook to manage communications and schedules effectively.

• Excellent clear and friendly communication skills, both written and verbal.
• Strong proficiency in Microsoft Office , particularly Excel  and Outlook  (for email and calendar management).
• A natural problem-solver with a keen eye for detail.
• A proactive team player who enjoys collaborating with different departments.
• A genuine, customer-centric attitude and a passion for delivering outstanding service.

• A competitive salary .
• A friendly and supportive  work environment where your contribution is valued.
• Regular working hours  (Monday to Friday, 9 am - 5 pm) for an excellent work-life balance.
• Opportunities for growth and development  as part of our committed team.