948 Customer Service jobs in Gelston

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 17.5 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
• Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2008/95114001/52284390/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2008/95292001/52524226/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Having secured a number of large contracts, and established their reputation in the industry, our client is a chartered surveying practice specialising in sustainable construction and retrofit. They are looking for a highly motivated, and organised Customer Service Manager to lead the customer service team, who are responsible for appointment scheduling operations.

What’s in it for you / benefits:
• £28,000 - £35,000 per annum
• Quarterly bonus and benefits package for hitting targets
• 8:30am – 5:30pm Monday – Friday, great hours
• Immediate start
• Growing, vibrant, independent company
• Opportunity to manage and shape dynamic team

Role overview:
Reporting to the Directors, the Customer Service Manager will oversee the customer service team (managing 4-8 staff) and ensuring efficient, streamlined scheduling processes. The primary function is coordinating appointments for building surveyors to visit customers’ homes. A strong understanding of UK geography and postcode areas is essential to optimise appointment logistics.

Key responsibilities:
• Appointment Scheduling: Coordinate and manage the scheduling of surveyor appointments at customers' homes, ensuring optimal timing and clear communication with both customers and surveyors.
• Customer Interaction: Handle customer inquiries, resolve issues, and provide clear, professional communication via phone, email, or other channels to ensure a seamless scheduling experience.
• Team Management: Lead, train, and motivate a team of customer service representatives to deliver high-quality service and meet performance targets.
• Process Optimisation: Develop and implement efficient scheduling procedures to maximise surveyor productivity and customer satisfaction while minimising conflicts or delays.
• Data Management: Maintain accurate records of appointments, customer interactions, and surveyor availability using CRM and scheduling software.
• Issue Resolution: Address and resolve scheduling conflicts, customer complaints, or surveyor delays promptly and professionally.
• Collaboration: Work closely with surveyors, management, and other departments to ensure smooth operations and alignment with company goals.
• Performance Monitoring: Track and report key performance metrics, including appointment completion rates, customer satisfaction scores, and team productivity.
• Policy Adherence: Ensure all customer interactions and scheduling practices comply with company policies, industry standards, and data protection regulations.
• Travel: Minimal, but may include occasional visits to client locations or training sessions.

Skills and experience:
• Experience: Minimum of 5 years in customer service, with at least 2 years in a supervisory or management role. Experience in scheduling or logistics is highly preferred.
• Exceptional organisational, communicational and time-management skills.
• Proficiency in CRM software, scheduling tools, and Microsoft Office Suite.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Leadership & Managerial skills with a focus on team motivation and development.
• A passion for delivering excellent customer service to clients, customers and colleagues

How to Apply
If you are passionate about customer service and sustainable construction we’d love to hear from you! Please click apply or give us a call.

Proactive Staff are an equal opportunities Recruitment Business advertising on behalf of our client.



Skills:

Appointment Scheduling
Team Management
Process Optimisation
Data Management
Issue Resolution
Performance Monitoring


Qualifications:

Management Experience
Customer Service Experience

Keywords:

Scheduling
Management
Administration
Policy Adherence
Leadership

Temporary Customer Service Administrator
Newark   |    £12.60 per hour |  Immediate Start    | 8-12 weeks

SF Recruitment are urgently seeking a Customer Service Administrator to join a well-established and growing business based in Newark. 

We’re looking for someone confident, switched-on, and tech-savvy — someone who can juggle multiple systems with ease and thrives in a fast-paced, customer-focused environment.

This role would suit someone with recent office-based customer service or admin experience who is eager to develop their skills within a supportive and dynamic team.

Ideal for candidates based in Newark, Lincoln, Bingham, East Bridgford , and surrounding areas.

• Handle incoming enquiries and resolve queries quickly and professionally

• Accurately update and maintain customer records

• Support customers and contractors with day-to-day queries

• Build and maintain strong relationships with customers and suppliers

• Prioritise and manage multiple tasks and deadlines effectively

• Provide general office and administrative support as required

• Carry out ad-hoc duties to support the wider team

• Previous customer service/administration experience

• Strong IT skills with confidence using multiple systems simultaneously

• Excellent communication and organisational skills

• Ability to use initiative and problem-solve effectively

Apply today to be considered for this fantastic opportunity and start making an impact from day one.

Customer Service Advisor

Nottingham City Centre Outskirts (near London Road) with free parking

c. £25,000

Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team.

Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre.

Responsibilities will include:

• Communicating with customers via phone, email and web chat
li>Providing sales and technical support in a busy and buzzy environment
• Taking calls from customers with queries about spare parts - checking availability and costs
• Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service
• Updating internal systems

The ideal candidate will have:

• Experience working in a busy customer service environment
• Excellent telephone and communication skills
• High degree of accuracy and attention to detail
• Good IT skills, including Microsoft packages and email
• The ability to easily absorb technical and product information
• Be adaptable and be able to take the initiative

Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap.

Apply now!

Customer Service Advisor

Location: Colwick, Nottingham

Hours: Monday to Friday - 8am - 5pm

Career Progression + Supportive Team + Training and Mentoring + Competitive salary and benefits package

Join our dynamic team as a Customer Service Advisor in Colwick, Nottingham! In this fast-paced and varied role, you'll be handling customer inquiries via phone, email, and CRM, resolving issues, and providing effective solutions. You'll work in a supportive, close-knit team and have the chance to grow within the company, with clear progression into an Account Manager role.

You'll be part of a growing company in the recycling and resource recovery sector, helping customers achieve a zero waste to landfill solution and contributing to a sustainable future.

Key Responsibilities:

• Manage customer inquiries via phone, email, and CRM, providing excellent service and efficient solutions.
• Resolve queries quickly and effectively, ensuring customer satisfaction with every interaction.
• Make outbound calls to customers and suppliers, strengthening relationships and enhancing communication.
• Maintain accurate records and complete administrative tasks on time, supporting smooth business operations.

Skills & Experience Required:

• Previous experience in customer service or a call centre environment (retail, hospitality, or similar sectors a plus).
• Strong communication and problem-solving skills.
• Ability to multitask, work effectively in a fast-paced environment, and maintain accuracy in all tasks.

Why Join Us ?

• Clear career progression into an Account Manager role as well as other opportunities throughout the organisation.
• A varied role with no two days the same in a supportive team.
• Work for a growing company focused on sustainability and zero waste to landfill solutions.

If you're passionate about customer service and want to be part of a company making a difference, we'd love to hear from you. Apply now!

#admin

Lincat - Customer Service Advisor

Lincat is a thriving manufacturing business; one of the world's leading names in commercial catering equipment with over 50 years experience of delivering world class innovation and product quality to its extensive customer base. Our company manufactures 50,000 products each year and exports to 80+ countries. We have great products, great people and great customer.

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Hours: Monday Friday 8:30am-5pm

Salary: £25,396.80

Location: Nottingham

We are looking for a proactive and customer-focused Customer Service Agent to join our team in the Telecommunications sector. As the first point of contact for our clients, you will play a critical role in delivering exceptional service and support. This role requires excellent communication skills, a problem-solving mindset, an.

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Were recruiting for Customer Service Advisors to earn £24,636.15 per annum.

Customer Service Advisor benefits:

• Retirement Savings Plan
• Discretionary annual bonus
• Generous employee discounts
• Enhanced maternity/paternity/adoption leave pay and gift card
• Flexible benefits scheme
• 24/7 counselling and support via TELUS Health (Employee Assistance Programme)

Additional flexible benefits

Training is included to .

WHJS1_UKTJ