1431 Customer Service jobs in Gloucestershire

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Customer Service Administrator

Gloucestershire

Contract

Up to £15.50 p/h

Customer Service Administrator required by busy and growing engineering company. The successful Customer Service Administrator will manage sales order processing and provide exceptional administrative support on a contract basis.

Main Duties: Customer Service Administrator

• Processing purchase orders and generating accurate sales orders.
• Preparing sales orders for efficient shipment.
• Communicating effectively with internal teams and external customers to resolve queries and provide timely updates.
• Handling credit requests with precision and efficiency.
• Providing administration support to the team.

The ideal candidate will be able to demonstrate the following: Customer Service Administrator

• A background within a similar role, ideally gained within a manufacturing or engineering or equivalent environment.
• Confident and professional communication skills with the ability to build relationships and influence others.
• Thrives in a fast-paced environment, adapting seamlessly to changing priorities.
• Exceptional attention to detail and strong organisational skills.
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Flexibility to work across different sites in Gloucestershire.

If you are already a Sales Administrator, Sales Order Processor, Customer Account Administrator, you may also be suitable for this role.

Please contact Anna Hinton (phone number removed) (url removed)

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Customer Service Supervisor

Cheltenham 

£30,000 DOE

Full Time, Permanent - Monday - Friday (occasional Saturday's during peak season)

Are you an experienced customer service professional ready to take the next step in your career? We’re recruiting a Customer Service Supervisor to join a growing business in Cheltenham. You’ll lead a small team, drive service excellence, and play a hands-on role in day-to-day operations.

• Lead, support, and motivate a customer service team

• Act as escalation point for complex queries and complaints

• Monitor response times and maintain service standards

• Provide direct support via phone, email, and live chat

• Liaise with suppliers/internal teams on order and stock issues

• Train, mentor, and develop team members

• Oversee payment processes and ensure customer satisfaction

• Proven customer service experience (leadership/supervisory experience ideal)

• Excellent written and verbal communication skills

• Confident handling escalations and solving problems

• Highly organised and detail-oriented

• Experience in retail or e-commerce is a bonus

• Generous annual leave

• Staff discount

• Company pension

• Free on-site parking

• Regular team events and socials

Ready to lead a team that puts the customer first? Apply today to Elliott @ RE Recruitment to learn more.

Please note: If you haven’t heard back within 5 working days, your application has been unsuccessful. RE Recruitment acts as an employment agency on behalf of the client.

COM1

• Providing proactive and customer focused support, through a ticketing system and by phone
• Liaising directly with suppliers and service providers to help resolve escalated issues
• Proactively monitoring tickets and taking agreed actions to support customers
• Ensure customers and their users are kept up to date on the progress of orders
• Helping the business to drive continuous improvements in service delivery
• Developing and maintaining strong relationships with our customers
• Maintaining accurate records, updating service tickets and systems
• Monitoring and ensuring delivery of contracted KPIs and SLAs

• Minimum of 3 years’ experience in a customer service / Helpdesk role, with proven track record of delivering high-quality services to customers.
• Excellent problem-solving skills.
• Passion for providing exceptional levels of customer service in every interaction.
• Strong written and verbal communication skills and meticulous attention to detail
• Outstanding communication skills, with the ability to build strong relationships with customers, team members, and third-party providers.
• Ability to multi-task, supporting customers with a wide range of support queries.
• Driving Licence (preferred)

• 25 Days Paid Holiday per Annum (plus Bank Holidays)
• Comprehensive Healthcare and Medical Benefits Plan (after 1 year employment)
• Hybrid working
• Casual dress
• Company events
• Flexitime
• Free parking
• Discretionary Annual Bonus linked to key performance metrics for team
• On-site parking

Customer Service Team Leader

Cheltenham 

£30,000 DOE

Full Time, Permanent - Monday - Friday

Are you an experienced customer service professional ready to take the next step in your career? We’re recruiting a Customer Service Team Leader to join a growing business in Cheltenham. You’ll lead a small team, drive service excellence, and play a hands-on role in day-to-day operations.

• Lead, support, and motivate a customer service team

• Act as escalation point for complex queries and complaints

• Monitor response times and maintain service standards

• Provide direct support via phone, email, and live chat

• Liaise with suppliers/internal teams on order and stock issues

• Train, mentor, and develop team members

• Oversee payment processes and ensure customer satisfaction

• Proven customer service experience (leadership/supervisory experience ideal)

• Excellent written and verbal communication skills

• Confident handling escalations and solving problems

• Highly organised and detail-oriented

• Experience in retail or e-commerce is a bonus

• Generous annual leave

• Staff discount

• Company pension

• Free on-site parking

• Regular team events and socials

Ready to lead a team that puts the customer first? Apply today to Elliott @ RE Recruitment to learn more.

Please note: If you haven’t heard back within 5 working days, your application has been unsuccessful. RE Recruitment acts as an employment agency on behalf of the client.

COM1

Customer Service Executive

Our client is a dynamic, forward-thinking organisation that prioritises the personal growth and development of its employees. They're all about creating a fantastic work environment, and now they are looking for a motivated Customer Service Executive to join their growing team.

The Role

We are looking for a dedicated and customer-focused individual who is confident on the phone and has a talent for building relationships. As part of the team, you'll be at the heart of providing excellent service to existing and potential clients.

Main Responsibilities

• Provide exceptional customer service by prioritising customer needs, ensuring a positive and supportive experience at all times.
• Accurately process and acknowledge customer orders, ensuring timely delivery and customer satisfaction.
• Handle and resolve customer queries and requests, demonstrating a proactive approach to problem-solving.
• Communicate lead times, order statuses, and any issues affecting delivery or product availability in a timely and clear manner.
• Ensure all digital and physical files are accurately maintained, compliant with audit standards, and easily accessible for internal use.

Required

• Previous experience in customer service, ideally within the manufacturing sector or similar.
• Strong communication skills with the ability to build rapport and trust with clients.
• Confident phone manner and comfortable handling customer queries.
• Ability to work within a team while maintaining individual accountability.

Salary

25,000 - 26,000

Location

Yate, Bristol (onsite position)

How to Apply

If you are interested, please apply below, alternatively, contact Sandra on (phone number removed) or (url removed)

INDOTHER

• Providing proactive and customer focused support, through a ticketing system and by phone
• Liaising directly with suppliers and service providers to help resolve escalated issues
• Proactively monitoring tickets and taking agreed actions to support customers
• Ensure customers and their users are kept up to date on the progress of orders
• Helping the business to drive continuous improvements in service delivery
• Developing and maintaining strong relationships with our customers
• Maintaining accurate records, updating service tickets and systems
• Monitoring and ensuring delivery of contracted KPIs and SLAs

• Minimum of 3 years’ experience in a customer service / Helpdesk role, with proven track record of delivering high-quality services to customers.
• Excellent problem-solving skills.
• Passion for providing exceptional levels of customer service in every interaction.
• Strong written and verbal communication skills and meticulous attention to detail
• Outstanding communication skills, with the ability to build strong relationships with customers, team members, and third-party providers.
• Ability to multi-task, supporting customers with a wide range of support queries.
• Driving Licence (preferred)

• 25 Days Paid Holiday per Annum (plus Bank Holidays)
• Comprehensive Healthcare and Medical Benefits Plan (after 1 year employment)
• Hybrid working
• Casual dress
• Company events
• Flexitime
• Free parking
• Discretionary Annual Bonus linked to key performance metrics for team
• On-site parking

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

How you'll help us live our purpose

We've been helping our members save for their future and buy a home of their own since 1875. By joining us, you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.

It's a purpose that drives everything we do and one we're proud of. And you can play your part too join our dedicated team in Gloucest.

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