Customer Service Representative

NN16 8PX Kettering, East Midlands Holcim UK

Posted 1 day ago

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permanent

About Holcim

We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.

Since 1858, weve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.

Our mission is to make sustainable construction a reality, through purposeful action that tackles real car.





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Customer Service Assistant

LE15 7BL Cottesmore, East Midlands Compass Group

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Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • li>Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2008/95292001/52524226/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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Customer Service Coordinator

North Northamptonshire, East Midlands £23000 - £26000 Annually The Recruitment Bar

Posted today

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permanent

Customer Service Coordinator - Your Next Career Move!

Are you a customer service superstar ready for a new challenge? We have an outstanding opportunity for a dedicated and organised Customer Service Coordinator to join a fast-growing supplier to the consturction industry in Kettering. This is an exciting role for a proactive individual with a passion for providing first-class support and a desire to grow within a business.

This isn't just an administrative job; it's a vital position where you will be at the heart of the business, ensuring every customer interaction is smooth and efficient. You will be responsible for a wide range of duties that directly impact customer satisfaction and the company's success.

What You'll Be Doing

  • Order Management: Process all orders accurately, manage stock levels, and coordinate with the sales, dispatch, and purchasing teams to ensure timely project delivery.
  • Customer Liaison: Act as the first point of contact for all after-sales queries and communications, providing exceptional service to both internal colleagues and external customers.
  • Problem Solving: Investigate and resolve customer complaints promptly and efficiently, ensuring a satisfactory outcome for everyone involved.
  • Process Improvement: Continuously monitor and evaluate the customer service function, identifying areas for improvement to ensure the business operates at its best.
  • Reporting: Maintain and report on key customer service metrics (KPIs) to provide valuable insights.

What We're Looking For

We are seeking a methodical and positive individual with a flexible approach and a can-do attitude.

  • Skills: You must have a structured approach to tasks, excellent telephone manner, and strong written communication skills.
  • Attributes: You need to be able to manage multiple tasks under pressure and have a genuine desire to deliver best practice customer service.
  • Proficiency: You should be proficient in Microsoft Word and Excel.

What's on Offer?

  • Competitive Salary and a generous pension scheme.
  • Work-Life Balance: 25 days annual leave, plus all bank holidays, a Christmas shutdown , and an extra day off for your birthday.
  • Convenience: On-site, free parking.
  • Location & Hours: This is a full-time, office-based role in Kettering, North Northants

If you are a talented professional with a commitment to excellence and a desire to grow your career, apply now to join an exciting, fast-paced team environment.

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Customer Service Advisor

North Northamptonshire, East Midlands £24000 - £26000 Annually Scout Recruiting LTD

Posted 13 days ago

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permanent, part time

We are currently working in partnership with our client, a health business located near to Corby, they have a great opportunity for a part time, 3 days a week, Customer Service advisor.

The company is at an exciting stage of its development. They are significantly expanding their Partner network and on-line business sales covering UK and Europe.

You will have direct contact with customers through your excellent communication skills.

Salary expectation £ 24000-£26,000 fulltime pro rata (based on distance to office and experience)

The ideal person will take pride in going above and beyond what is expected from customers, building long term relationships.

This is an exciting opportunity to join a small and growing company.

This is an office based role but they do have a flexible approach if you need to work from home on the odd day.

You are:

  • Customer service focused.
  • li>Excellent verbal and nonverbal communication skills
  • A confident, self-motivated professional that take great pride in your work and work to achieve targets and goals.
  • A problem solver who can join in and develop solutions across the company where required.
  • You work independently and as part of a team, leading by example to achieve our goals in an inspiring and engaging environment.
  • Conscientious, trustworthy and loyal
  • Looking to develop the company to new levels through your efforts and achievements.
  • Generally support the business across all departments through a ‘can do’ attitude, drawing on our five core values: Authentic, Excellence, Fun, Innovation and Being of Service.
      < li>
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Customer Service Advisor

Peterborough, Eastern £25000 - £30000 Annually Interaction Recruitment

Posted 15 days ago

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permanent

Customer Service Advisor – Peterborough - £25k-£30k DoE

Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy helping people? If so, we want to hear from you!

About the Role:
Our client, a well-established company based in Peterborough, is looking to recruit a friendly and reliable Customer Service Advisor to join their busy team. This is a fantastic opportunity for someone who enjoys engaging with customers and delivering outstanding support.

Key Responsibilities:

  • Handling inbound customer enquiries via phone, email, and live chat
  • Providing accurate information and resolving issues efficiently
  • Maintaining excellent communication and professionalism at all times
  • Processing orders, returns, and managing customer accounts
  • Working closely with other departments to ensure customer satisfaction

What We’re Looking For:

  • At least 1+ Years’ experience in customer service or a similar role is preferred
  • Strong communication skills, both verbal and written
  • A positive attitude and the ability to remain calm under pressure
  • Good organisational skills and attention to detail
  • Flexibility to work shifts as required

Why Apply?

  • Competitive salary and benefits package
  • Ongoing training and career development opportunities
  • Friendly and supportive work environment
  • Convenient location in Peterborough with good transport links

How to Apply:
If you’re ready to take the next step in your customer service career, call us in the Peterborough office on (phone number removed) for a confidential discussion.

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Customer Service Coordinator

North Northamptonshire, East Midlands £26000 - £28000 Annually Summit Recruiters

Posted 15 days ago

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permanent

Are you a proactive individual with a passion for customer service? Are you looking for a career where you can learn and develop? My successful client is looking for an efficient and effective team player who wants to learn how to provide a pro-active and comprehensive customer support service to partners across the UK. This is a great opportunity to work with one of the friendliest teams in Kettering with full training provided.

The role:

  • Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionally
  • li>Processing all orders gained by the sales team ensuring all information is gathered from the customer and documented accurately
  • Update local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussions
  • Maintain customer service emails and ensure that responses are provided within a timely manner
  • Provide technical advice and guidance to customers where there is concern over the suitability of orders
  • Liaise with and support the sales team
  • Maintain strong working relationships with existing customers developing positive relationships with new partners to ensure long term success

Ad-hoc:

  • Undertake administration tasks such as order filing as and when required
  • Support the Customer Service Supervisor in developing strategies and initiatives to ensure the function is able to provide outstanding service to customers and partners every time

The individual

  • Customer Service focus
  • Language skills - High level of written grammar and excellent command of English
  • Organisational skills
  • Communication skills
  • Ability to adjust priorities and manage time effectively in a fast-paced environment
  • Ability to integrate effectively into well-established team environments
  • Good working knowledge of Microsoft Office applications

Benefits

  • Competitive Salary
  • Generous pension scheme
  • 26 days annual leave
  • li>Christmas shutdown + all bank holidays
  • Excellent progression and training
  • Free parking
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Customer Service Advisor

NN17 Corby, East Midlands Scout Recruiting LTD

Posted 1 day ago

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Job Description

full time

We are currently working in partnership with our client, a health business located near to Corby, they have a great opportunity for a part time, 3 days a week, Customer Service advisor.

The company is at an exciting stage of its development. They are significantly expanding their Partner network and on-line business sales covering UK and Europe.

You will have direct contact with customers through your excellent communication skills.

Salary expectation £ 24000-£26,000 fulltime pro rata (based on distance to office and experience)

The ideal person will take pride in going above and beyond what is expected from customers, building long term relationships.

This is an exciting opportunity to join a small and growing company.

This is an office based role but they do have a flexible approach if you need to work from home on the odd day.

You are:

  • Customer service focused.
  • li>Excellent verbal and nonverbal communication skills
  • A confident, self-motivated professional that take great pride in your work and work to achieve targets and goals.
  • A problem solver who can join in and develop solutions across the company where required.
  • You work independently and as part of a team, leading by example to achieve our goals in an inspiring and engaging environment.
  • Conscientious, trustworthy and loyal
  • Looking to develop the company to new levels through your efforts and achievements.
  • Generally support the business across all departments through a ‘can do’ attitude, drawing on our five core values: Authentic, Excellence, Fun, Innovation and Being of Service.
      < li>
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Customer Service Operator

NN17 Corby, East Midlands Morgan McKinley (Milton Keynes)

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full time

Morgan McKinley, Northern Home Counties are delighted to be partnering with a growing organisation based in Corby , who are looking to appoint a Customer Service Operator on a permanent, full-time basis .

This is a highly varied and hands-on role suited to someone proactive, organised, and confident working with systems and data. The successful candidate will support day-to-day operations across a wide range of UK and international retail and wholesale accounts, ensuring smooth order processing, delivery resolution, returns management, and inventory control.

Main Duties and Responsibilities:

* Process and invoice customer orders accurately and on time

* Maintain and update product ranges and pricing across internal systems and customer portals

* Manage delivery queries, working closely with logistics providers to ensure timely resolutions

* Handle return-to-vendor requests and ensure prompt processing

* Provide daily operational support to retail account teams across multiple markets

* Perform inventory reconciliations with warehouse partners

* Update inventory portals three times weekly

* Maintain and update shared customer tools and provide weekly reporting

Person Specification:

* Previous experience in a customer service, supply chain, or operational support role

* Strong attention to detail, with excellent organisational and time management skills

* Confident using Excel and working with systems and large data sets

* Experience using Microsoft Dynamics 365 Business Central (D365) or similar ERP systems

* Clear and professional communication skills, both written and verbal

* Adaptable, with a team-first mindset and a problem-solving attitude

Additional Information:

* Full-time, office-based role (5 days per week) in Corby

* Annual performance-related bonus of up to 5% , based on company results

* Pension scheme : 4% employee contribution / 6.5% employer contribution

This is a fantastic opportunity to join a collaborative and supportive team, playing a vital role in ensuring high standards of service across a broad customer base.

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Customer Service Advisor

NN17 1NN Kettering, East Midlands UTILITY BIDDER LIMITED

Posted 1 day ago

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permanent

About Us

Utility Bidder is at the forefront of the energy consultancy industry, specialising in assisting businesses to secure optimal energy contracts while promoting energy efficiency. With a strong commitment to customer satisfaction, we have successfully helped thousands of clients reduce their energy costs.

We are currently looking for a Customer Service Advisor to join our team in Corby. This .


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Customer Service Advisor

Corby, East Midlands MATCH RECRUITMENT LTD

Posted 1 day ago

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temporary

SHORT TERM TEMPORARY EXPECTED 4 8 WEEKS (MAXIMUM) OF WORK

Customer Service Advisor

£12.21 per hour

Part time hours only. Monday Thursday. Either a couple of full days (8:30am 5pm) or Monday Thursday, 10am 2pm.

Corby. Fully office based.

Short term temporary based on ad-hoc requirements

Match Recruitment are recruiting exclusively on behalf of their client based in Corby. Our client is a long est.


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