4 Customer Service jobs in Great Casterton
Customer Service Assistant
Posted today
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Job Description
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 10 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50 weeks per year
Could you bring your spark to Defence? Here's what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/0610/ / /BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Team Lead
Posted 1 day ago
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Job Title: Customer Experience Team Lead
Location: Kettering
Salary: From £30,000 per year
Job Type: Full-time, Permanent
Ready to Lead a Team That Makes a Real Impact?
We’re on the hunt for a Customer Experience Team Lead who loves working with people and delivering top-notch service. Join a global company where your leadership, energy, and problem-solving skills will help your team thrive—and make a real difference for our customers.
What You’ll Be Doing:
- Leading, coaching, and inspiring a small team of 8+ customer service stars.
- Being the go-to person for your team and a key escalation point.
- Ensuring service is smooth, efficient, and professional across all customer touchpoints.
- Building strong relationships across departments and with external partners.
- Driving continuous improvement projects to make work smarter, not harder.
- Holding team huddles, giving feedback, and supporting development.
What We’re Looking For:
- A natural leader who’s approachable, professional, and supportive.
- Strong communicator who can handle emails, calls, and meetings with ease.
- Tech-savvy with Word, Excel, PowerPoint, and other systems.
- Organised, detail-oriented, and able to juggle competing priorities.
- 3+ years in customer service; leadership experience is a bonus!
Why You’ll Love It Here:
- Work with a passionate, collaborative team in a respected global brand.
- Opportunities to grow your career and develop your skills.
- A culture built on teamwork, innovation, and pride in your work.
Perks & Benefits:
- Extra leave, sick pay, and bereavement support
- Discounts, referral programmes, and store perks
- Life insurance and company pension
- Free parking, on-site gym, and canteen
- Cycle to work scheme & health & wellbeing programmes
- Enhanced maternity/paternity leave
- Fun company events and more
Experience Required:
- Customer service: 3+ years (essential)
- Team leadership: 1+ year (preferred)
Customer Service Team Lead
Posted today
Job Viewed
Job Description
Job Title: Customer Experience Team Lead
Location: Kettering
Salary: From £30,000 per year
Job Type: Full-time, Permanent
Ready to Lead a Team That Makes a Real Impact?
We’re on the hunt for a Customer Experience Team Lead who loves working with people and delivering top-notch service. Join a global company where your leadership, energy, and problem-solving skills will help your team thrive—and make a real difference for our customers.
What You’ll Be Doing:
- Leading, coaching, and inspiring a small team of 8+ customer service stars.
- Being the go-to person for your team and a key escalation point.
- Ensuring service is smooth, efficient, and professional across all customer touchpoints.
- Building strong relationships across departments and with external partners.
- Driving continuous improvement projects to make work smarter, not harder.
- Holding team huddles, giving feedback, and supporting development.
What We’re Looking For:
- A natural leader who’s approachable, professional, and supportive.
- Strong communicator who can handle emails, calls, and meetings with ease.
- Tech-savvy with Word, Excel, PowerPoint, and other systems.
- Organised, detail-oriented, and able to juggle competing priorities.
- 3+ years in customer service; leadership experience is a bonus!
Why You’ll Love It Here:
- Work with a passionate, collaborative team in a respected global brand.
- Opportunities to grow your career and develop your skills.
- A culture built on teamwork, innovation, and pride in your work.
Perks & Benefits:
- Extra leave, sick pay, and bereavement support
- Discounts, referral programmes, and store perks
- Life insurance and company pension
- Free parking, on-site gym, and canteen
- Cycle to work scheme & health & wellbeing programmes
- Enhanced maternity/paternity leave
- Fun company events and more
Experience Required:
- Customer service: 3+ years (essential)
- Team leadership: 1+ year (preferred)
WCS Customer Support Technician
Posted today
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Job Description
Job Introduction
The Customer Support Engineer role is a tier 1 position and would suit someone with knowledge of warehouse flow and WMS/WCS systems. Someone who is looking to expand their knowledge and work with over 140 customers across the world to solve their WCS challenges.
This primary purpose of the Customer Support Engineer WCS is to supply TGW customers with a quality technical, 24/7 hotlin.
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