710 Customer Service jobs in Hallpark

More About The Role
We Make Morrisons…

From a Bradford market stall to the UK’s fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service.

Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. 

We’re recruiting for a high performing Customer Service Manager to help our business to continue to grow and succeed. 

Customers are always at the heart of everything we do. Which is why we need the best, always leading by example and showcasing exceptional customer service. 

Reporting into the Store Manager, you will also:

• Lead and empower colleagues to always put the customer first and deliver outstanding customer service
li>Listen and respond to our customers feedback and react accordingly
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department 
li>Efficiently manage all people routines, taking accountability of department(s) scheduling, absence, performance and talent conversations
• Deliver training to ensure team have the capability and confidence to deliver their role
• Enable colleagues to work with confidence across various departments
• Identify and develop talent within the department
• Build effective relationships with other operating departments
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s)
• Take a leadership role within the store
• Ensure resource is planned thoroughly

How do we say thank you? 

You will play a vital role in our business and have a huge impact on our success so not only will you receive excellent training, support and continued development but we will also offer a competitive salary and superb benefits package.

Want more?

Our benefits package not only includes a generous bonus but you will also receive an attractive pension scheme, private healthcare as well as a colleague discount that we encourage you to share with your friends and family. We also offer a range of family friendly policies, including 26 weeks maternity and adoption leave along with neonatal and fertility leave.

No doubt you'll have shopped in our stores before, but why not take a look at some of the areas our customers don't see, such as our warehouses and colleague canteens to get a real taste of life at Morrisons. Explore using our 360 tour, please click here.



About You
Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

li>Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues

We are an equal opportunities employer and welcome applications from all sections of the community.

About The Company
Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won’t find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It’s why our customers keep coming back for more.
The UK’s 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It’s challenging. It’s fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want.
At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They’ve been there and done that. It’s how they know how to support our colleagues and help our customers so well.

Connect Appointments are seeking a proactive and detail-oriented Customer Service Advisor to serve as the key point of contact between our client's company, external carriers, and customers.

What's on offer?

• Temporary to permanent opportunity
• Working five days per week, from 9am to 5:30pm
• Paid at 12.25 per hour
• A range of company benefits
• A friendly, inclusive, and supportive team
• Opportunities for growth and development

As a Customer Service Advisor, you will:

• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
• Track orders, handle delivery updates, and resolve complaints or delays
• Provide product and service information, ensuring a high level of satisfaction
• Liaise with logistics carriers to schedule pickups, track shipments, and resolve delivery issues
• Communicate shipping updates to customers and internal teams
• Assist in processing orders and returns
• Maintain up-to-date records of customer and carrier transactions
• Prepare reports on customer feedback, delivery metrics, and service trends
• Support the team with data entry, documentation, and filing tasks

What we're looking for?

The ideal candidate will ensure smooth communication, timely problem resolution, and efficient handling of both customer queries and carrier coordination, while managing related administrative duties.

• Previous experience in customer service or a similar role
• Excellent communication skills and a customer-first attitude
• A keen eye for detail and a knack for solving problems
• The ability to multitask and stay organised in a fast-paced environment

Ready to take the next step in your career? Apply now or get in touch with the team at Connect Appointments on (phone number removed) to find out more.

CALIV

Customer Service (Field Service) Engineer – Scotland (Central Belt)

Competitive base salary + bonus + overtime (£44,000 OTE-Year 1) + company car + share scheme 

Siemens Healthineers is recruiting for a Customer Service (Field Service) Engineer in the Scotland Central Belt region to install, troubleshoot, repair, and maintain to a high standard; a range of state-of-the-art medical devices and address customer needs promptly and professionally. This is a field role with considerable independence travelling to and working at Health Boards within Scotland. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period.

What are my responsibilities?

Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of Siemens Healthineers products within your designated product range and assist under supervision with other products. 

• Ensure material parts are processed in accordance with policy 
li>Maintain all test equipment, tools and company property in good and working order  li>Escalate as appropriate situations where customer satisfaction is compromised, or contractual obligations are unlikely to be met  li>Maintain good communications and team working with all Managers and Colleagues  li>Understand and comply with Siemens Healthineers work instructions, quality policy, codes of conduct policies and regulatory requirements at all times  li>Identify any opportunities to improve efficiency and effectiveness of team processes.  li>Complete personal administration and company mandatory training in a timely and accurate manner  li>Work as part of a multidisciplinary team within customer services to ensure our company values are achieved

What do I need to qualify for this job?

• HNC/HND or equivalent in an Electrical/Electronic or other Engineering related field
• Previous Medical equipment experience not necessary as all relevant training will be provided.
• Ideally you will have previous field service experience where you have undertaken fault finding on electrical/electronic equipment. You will also be required to have strong IT, Microsoft Office and Networking Infrastructure skills
• Your customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels within Siemens Healthineers and must quickly gain the respect of others, both colleagues and customers at all levels
• You must hold a full UK driving license

Additional Information:

li>Area covered is largely but not exclusively Scotland
• A flexible approach to travel
• Essential training will be provided in our European and USA training centres.
• A mentoring training program will be assigned to you to assist your journey and development. Within this program you will be mentored within the field by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the process

Being part of our team:

Siemens Healthineers is a leading medical technology company with an over 170-year legacy of first-to-market technologies and product innovations. Passionately driven by empowering healthcare providers to better help their patients. Our technologies touch an estimated 5 million patients globally every day. Therefore, we are committed to helping our healthcare partners to succeed and work in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine as well as leading the way in innovation of digital health and enterprise services.

Siemens Healthineers has been Certified™ as a ‘great place to work 2024~25’. In addition to this, with our excellent apprenticeship program, we were ranked 79th by Rate my apprenticeship in 2024.

We are inspired to transform the way things are done – because we want what is the best for our people, our customers, and ultimately to help everyone live longer and healthier lives. To find out more about our business and recent news, please explore our website.

Can you help us meet, achieve and exceed our values? Help us embrace what is important to assist the company’s continual drive to move forward, innovate and lead the way. Be willing to ‘Listen first’ ‘Win Together’ ‘Learn Passionately’ ‘Step Boldly’ and ‘Own it’

Our Benefits:

• A competitive salary
li>Generous pension contribution
• Company vehicle
• 26 days holiday + bank holidays
• Subsistence allowance to support daily meals
• Bonus and share scheme
• Access to our flexible benefits from private medical insurance to financial guidance
• Corporate Social Responsibility opportunities including 2 paid volunteering days per year
• Support from our 24/7 employee assistance programme
• Access to career development via apprenticeship levy to achieve external qualifications

In addition, we provide a flexible and dynamic environment with the space to stretch beyond your comfort zone in order to grow both personally and professionally. Our unique team spirit arises from embracing different perspectives, open debate, and the will to challenge conventions. Change is a constant aspect of our work. We aspire to lead the change in our industry, not react to it. That is why we will seek, implement and celebrate your best ideas in line with our strategy and ambitions.

We recognise that building a diverse workforce is critical to the success of our business. Strongly encouraging applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements with our applicants to encourage agile working.

Who we are:
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.

To all recruitment agencies:

Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.

Customer Service Advisor
Salary - 26,830 Potential Bonus of 4,200 per year
Location - Cumbernauld
Hours - Monday to Friday 8:30am - 5pm

This position for the Customer Sales Advisor will see you respond to calls from existing customers who want to order, manage, and request items for them and, if applicable, offer a new product that may suit their needs - Although sales is involved within this role, cold calling is NOT a part of the role.

Duties and Responsibilities

* Take inbound calls and respond to emails in a timely manner
* Make outbound calls to existing customers who haven't been picked up and dealt with in a few months - see if they need any new products
* Support customers by providing solutions - defining new products that may suit their needs - in addition to their existing orders, or sometimes they may be late for normal products, with strategies through which they can contribute to.
* Handle all customer complaints to the best of your ability
* Generate order cost advice/quotes, process orders, and send invoices to customers using the ordering system - this information is managed through an internal process, for which full training will be provided

If you have strong Customer service experience and looking for a new opportunity apply ASAP for immediate consideration.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Advisors
Location: Falkirk
Salary: £24-25,500 + paid overtime + benefits + clear progression path

A role with purpose. A team with pride. A future with opportunity.

We are seeking proactive, resilient individuals with a passion for people and problem-solving to join a trusted organisation as Customer Service Advisors . If you enjoy helping others, thrive in fast-paced environments, and.

WHJS1_UKTJ

• 33 days' holiday allowance with room to grow
• Generous retail discounts
• Private healthcare
• Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and .

Connect Appointments are seeking a proactive and detail-oriented Customer Service Advisor to serve as the key point of contact between our client's company, external carriers, and customers.

What's on offer?

• Temporary to permanent opportunity
• Working five days per week, from 9am to 5:30pm
• Paid at £12.25 per hour
• A range of company benefits
• A friendly, inclusive, and supportive team
• Opportunities for growth and development

As a Customer Service Advisor, you will:

• Respond to customer inquiries via phone, email, and live chat in a timely and professional manner
• Track orders, handle delivery updates, and resolve complaints or delays
• Provide product and service information, ensuring a high level of satisfaction
• Liaise with logistics carriers to schedule pickups, track shipments, and resolve delivery issues
• Communicate shipping updates to customers and internal teams
• Assist in processing orders and returns
• Maintain up-to-date records of customer and carrier transactions
• Prepare reports on customer feedback, delivery metrics, and service trends
• Support the team with data entry, documentation, and filing tasks

What we're looking for?

The ideal candidate will ensure smooth communication, timely problem resolution, and efficient handling of both customer queries and carrier coordination, while managing related administrative duties.

• Previous experience in customer service or a similar role
• Excellent communication skills and a customer-first attitude
• A keen eye for detail and a knack for solving problems
• The ability to multitask and stay organised in a fast-paced environment

Ready to take the next step in your career? Apply now or get in touch with the team at Connect Appointments on 01506 449 944 to find out more.

CALIV

• Flexible hours
• Career progression
• Paid holiday
• 25% discount on in store goods *exclusions apply
• Access to the Retail Trus.

WHJS1_UKTJ