1887 Customer Service jobs in Heathrow
Customer Service Representative
Posted 6 days ago
Job Viewed
Job Description
Customer Service Representative
Location: Welham Green, Hatfield
Salary: £24,000 – £25,000
Job Type: Permanent
Customer Service Representative – About our client:
Our client is a growing business with a dynamic sales team, known for delivering excellent service to their loyal customer base. This role is vital in supporting customers via phone, email, live chat, and instant messaging, ensuring all queries and issues are handled with professionalism and care. This is an office-based role.
Customer Service Representative – Details:
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21 days holiday, plus bank holidays + Christmas closedown
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Staff discount
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Subsidised canteen
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Free on-site parking
Customer Service Representative – Responsibilities:
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Prioritise and process customer orders and requests via telephone, email, live chat or instant message
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Investigate and resolve customer complaints, including issues such as late deliveries, incorrect or faulty products, and technical support
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Maintain accurate and confidential customer service records
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Use internal systems and databases to deliver excellent service
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Liaise with suppliers to arrange collections, deliveries, item repairs and manage correspondence
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Support customers with online ordering and registration processes
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Check stock availability and place restock orders where necessary
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Assist the finance team with customer security checks, accounting queries or flagged issues
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Communicate clearly with customers about their orders, including any delays or delivery updates
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Work closely with overseas manufacturing teams via Skype or email
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Maintain a tidy and safe working environment in the warehouse
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Keep internal teams updated with product samples, new ranges and any related queries
Customer Service Representative – What We’re Looking For:
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Previous office-based experience handling customer enquiries and administration is essential
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Friendly and patient approach
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Able to thrive in a fast-paced, team-based environment
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Strong attention to detail and time management
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Excellent communication and listening skills
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Confident problem-solver and critical thinker
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Able to manage deadlines and prioritise customer needs
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Accurate record-keeping
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Strong ability to build rapport with customers
WGCCOMMPERM
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Customer Service Representative
Posted 6 days ago
Job Viewed
Job Description
Customer Service Representative
28,000
5x days onsite
We're looking for a friendly, reliable and organised Customer Service Representative to join our growing team. This role is all about helping our existing customers have a great experience with us, from answering day-to-day queries to onboarding new clients and ensuring everything runs smoothly.
What you'll be doing
You'll be the first point of contact for our customers once they've joined us, handling a wide range of administrative and support tasks, including:
- Responding to customer queries by phone and email, from billing questions to contract clarifications and general account support
- Processing customer orders, returns and replacement equipment
- Onboarding new customers, managing their orders, keeping them informed, and ensuring their installation or setup process goes smoothly
- Handling and resolving customer complaints with care and professionalism
- Liaising with internal teams, such as technical support or operations, to ensure a seamless customer experience
What we're looking for
- Someone with previous experience in customer service, operations or administration
- Excellent communication skills - clear, friendly and confident on the phone and in writing
- Highly organised with good attention to detail, and able to manage multiple tasks effectively
- Comfortable using systems to process orders, track returns and maintain accurate customer records
- A team player who is proactive, dependable and willing to get involved wherever needed
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service Representative
Posted 6 days ago
Job Viewed
Job Description
Join Our Team as a Customer Service Representative!
Location: Newbury, West Berkshire
Contract Type: Temporary to Permanent
Hourly Pay: 13.50 per hour
Are you a customer-focused professional with a passion for providing exceptional service? Do you thrive in a dynamic environment where your skills can shine? If so, we have an exciting opportunity for you!
As a Customer Service Representative, you will play a pivotal role in ensuring our clients receive the highest level of support. You'll be the friendly voice our customers can rely on, making a real difference in their experience with our organisation.
Key Responsibilities:
- Process repair and work orders, including managing loaner equipment
- Arrange returns and collections, ensuring accurate proof of delivery and pricing requests
- Handle incoming emails and calls with professionalism and enthusiasm
- Proactively communicate with both internal and external customers
- Investigate and resolve invoice disputes efficiently
- Log issues and follow up on resolutions, ensuring customers are kept informed
- Collaborate with colleagues to prioritise tasks and streamline processes
- Mentor and support junior customer service representatives
What We're Looking For:
Experience/Skills:
- Previous experience in technical customer service, order management, or contact centre roles
- Proven ability to build strong relationships with customers and colleagues
- Excellent communication skills, both verbal and written
- Advanced knowledge of MS Excel, MS Outlook, MS Word, and ERP systems
- Ability to handle difficult situations independently and calmly
- Strong customer focus with a positive, can-do attitude
- Ability to work under pressure while maintaining effective communication
- Proven problem-solving skills and the ability to prioritise workload
- A collaborative spirit with a drive for high-performance standards
- Integrity and the willingness to take the initiative in process improvements
Ready to take the next step in your career? If you're excited about making a difference and providing top-notch customer service, we want to hear from you!
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Representative
Posted 6 days ago
Job Viewed
Job Description
Our client is a fabulous organisation located in the beautiful area of Hampton Court. They require a confident and professional person to assist their clients with product enquiries, sales order processing and to respond to emails from customers within a short timescale and appropriately. You will have great interpersonal, admin and computer skills as well as accurate data entry ability. You will have a lively personality and be happy to work within a small but friendly team and always happy to help colleagues with other tasks when required.
Excellent opportunity
25 - 26.000P.A.
Monday - Friday, 9am - 5.30pm - office based only
Hampton Court area
Customer Service Representative
Posted 6 days ago
Job Viewed
Job Description
**A Day in the Life**
By joining Customer Care & Order Operations (CCOO), you will get a unique opportunity to drive customer experience through technology innovation and contribute to bringing our Mission to patients all over the world.
Working in CCOO means being close to our customers and critical people inside hospitals, (nurses, physicians, procurement departments, suppliers, national health care bodies and others) and internally you get to interact with many key stakeholders and functions (sales, pricing, marketing, etc.).
The role is permanent and based at the Watford office (hybrid working model 3/2). Monday and Thursday being office days.
**Responsibilities may include the following and other duties may be assigned:**
Provide day-to-day support in Medtronic's Order-To-Delivery processes as well as Supply Chain through analytical and operational support
Contribute to the company goals in the areas of customer satisfaction
Responsible for handling all incoming calls and e-mails to shared mailboxes, prioritizing urgent enquiries/orders, and taking ownership to resolution
Responsible for issue resolution and reactive communication towards the customer/patient
Contribute to process improvement / standardization (internal/external) and be able to participate or lead projects
Support Strategic Accounts, deliver a seamless, value-added service
Be responsible for capturing and documenting customer/patient specificities in internal systems
**Required Knowledge and Experience:**
Experience in an office team based environment
Computer literate
Good communication skills (telephone and email)
Strong customer relationship buildings skills
Ability to cope with stressful situations
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.u202f
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission u2014 to alleviate pain, restore health, and extend life u2014 unites a global team of 95,000+ passionate people.
We are engineers at heartu2014 putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. Thatu2019s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you willu2026
**Build** a better future, amplifying your impact on the causes that matter to you and the world
**Grow** a career reflective of your passion and abilities
**Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, itu2019s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare settingu202fis considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best, then THIS is the place for you!
Background checks: Due to the nature of some of the roles and the customer information you will have access to in your role, we may work with you to secure CTC-level Govt. securi.
WHJS1_UKTJ
Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
Job Title: Customer Service Representative
Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits :
30 days holiday (including bank holidays)
Company pension scheme
Employee discount scheme
Funded Summer and Christmas events
Cycle to Work Scheme
Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a.
WHJS1_UKTJ
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Customer Service Representative
Posted 20 days ago
Job Viewed
Job Description
Customer Service Representative
£28,000
5x days onsite
We're looking for a friendly, reliable and organised Customer Service Representative to join our growing team. This role is all about helping our existing customers have a great experience with us, from answering day-to-day queries to onboarding new clients and ensuring everything runs smoothly.
What you'll be doing
You'll be the first point of contact for our customers once they've joined us, handling a wide range of administrative and support tasks, including:
- Responding to customer queries by phone and email, from billing questions to contract clarifications and general account support
- Processing customer orders, returns and replacement equipment
- Onboarding new customers, managing their orders, keeping them informed, and ensuring their installation or setup process goes smoothly
- Handling and resolving customer complaints with care and professionalism
- Liaising with internal teams, such as technical support or operations, to ensure a seamless customer experience
What we're looking for
- Someone with previous experience in customer service, operations or administration
- Excellent communication skills - clear, friendly and confident on the phone and in writing
- Highly organised with good attention to detail, and able to manage multiple tasks effectively
- Comfortable using systems to process orders, track returns and maintain accurate customer records
- A team player who is proactive, dependable and willing to get involved wherever needed
Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
Tate is acting as an Employment Business in relation to this vacancy.
Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Service Representative (French Speaking)
Posted 219 days ago
Job Viewed
Job Description
Clinigen is a rapidly growing global specialty pharmaceutical services business with a unique combination of services across the pharmaceutical lifecycle. We currently have over 1,000 employees headquartered in the UK with global offices in the US, EU (Belgium, Germany, France), Asia Pacific and South Africa. Clinigen is growing rapidly and is positioned well for an exciting future of continued expansion.
To support our growth, we are currently seeking a detailed orientated, customer-focused and French speaking Customer Service Representative reporting into our Customer Service Team Leader.
Please note we welcome applications from individuals based within a commutable distance to our Weybridge, Surrey or Burton-On-Trent, Staffordshire offices. We operate a hybrid working environment - two days onsite, three days WFH.
The Role:
As our newly appointed Customer Service Representative you will be the primary point of direct contact for communication with Clinigen’s customers i.e. hospitals, physicians and pharmacists. You have responsibility for servicing customer needs and providing information and support for the range of Clinigen and client products to assigned customer accounts. Ensure all enquiries and orders are processed accurately following set systems and processes.
Key Responsibilities:
You will be self sufficient with the ability to self-check work whilst handling a range of customer contacts within Clinigen's customer service environment, using knowledge and skills gained through first class training to provide our customers with an outstanding level of service in an efficient and effective manner. Customer contact is referencing, but not exclusive to, in and outbound telephone calls, emails, faxes and any digital platform related activity required to support our customers.
You will be trained on a range of systems related to support our service offering and will be required to showcase a professional and polished service whilst utilising these systems. You will adopt a flexible approach as services may be subject to change.
You will deliver world class support and guidance to a range of global customers within the Customer Service department through:
- Order and enquiry handling
- Training and Process
- Customer Relationship & Support
Requirements
- Fluent Language ability (both written and verbal) for assigned region(s). Applicants with language capability where not a native speaker must be able to converse to an excellent level across all mediums
- Educated to a minimum of GCSE and or equivalent regional qualification
- Demonstrable experience of working in a Customer service environment
- Excellent communication skills with a customer centric focus
- Ability to multitask with ensuring great organisational skills
- Adaptable and dynamic approach to ensure the role mimics developing industry trends and technological developments
- Good working knowledge of all Microsoft Office packages. Oracle system and digital experience a distinct advantage
Benefits
- 27 days holiday plus 8 bank holidays
- Pension contributions 4.5% matched
- Life assurance 4 x annual salary
- Flexible Benefits Platform with £25/month Company contribution
- Annual salary review
- Independent financial advice service
- Enhanced Employee Assistance Programme
- Shopping discounts with retailers
- Long service awards
- Recognition scheme & employee of the year awards
If you are looking to be a customer facing representation for a global specialty pharmaceutical service provider with a passion to provide industry leading services, this could be the role for you.
Interested? We would love to hear from you, please apply today for consideration.
Customer Service Representative (Bilingual Spanish & English)
Posted today
Job Viewed
Job Description
Customer Service Representative (Bilingual Spanish & English)
Location: Remote but within commutable distance of London
Start Date: ASAP
Contract Type: Temporary, approx. 4-6 week contract
Pay Rate: 15 per hour
Hours: 37.5 hours per week, Monday to Friday shifts
Application Deadline: Wednesday, 20th August
Interview Process:
* Initial screening call
* Telephone interview
* Final interview via MS Teams with the hiring manager
Job Overview:
We are seeking confident and bilingual (Spanish & English) Outbound Information Advisors to join a fast-paced team on a temporary basis. This role involves making outbound calls to clients who have recently received written updates regarding changes within the business. Advisors will ensure clients have received and understood the communication, providing clarity and support where needed.
This is a highly scripted role, ideal for individuals who are comfortable spending the majority of their day on the phone and can deliver consistent, professional communication.
Key Responsibilities:
* Make outbound calls to clients in both Spanish and English, following a provided script.
* Confirm receipt of recent company communications and ensure clients understand the updates.
* Provide clear and concise information regarding business changes.
* Record call outcomes accurately and maintain detailed notes in the system.
* Escalate any client concerns or queries to the appropriate internal teams.
* Maintain a high level of professionalism and customer service throughout all interactions.
* Collaborate with team members and attend virtual meetings as required.
* Be available for occasional office presence if based near London.
Key Competencies & Requirements:
* Fluency in Spanish and English (spoken and written).
* Able to reasonably commute to London when required
* Excellent communication skills - clear, confident, and professional.
* Confidence in handling high volumes of outbound calls.
* Ability to follow scripts while maintaining a natural and engaging tone.
* Comfortable working remotely and independently.
* Previous experience in customer service, call centre, or outbound calling roles is desirable.
* Reliable internet connection and suitable home working setup.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.