What Jobs are available for Customer Service in Henfield?

Customer Service Advisor
Crawley, West Sussex

24,500 per annum (reviewed after 3 months)

Monday to Friday, 9am-5pm

An established and respected local business is looking for a Customer Service Advisor to join their friendly and supportive team. The company is known for delivering high-quality products and excellent service, and they're seeking someone who takes pride in helping customers and resolving issues with care and professionalism.

The Role
You'll be the first point of contact for customer enquiries, providing clear, timely and friendly responses by phone and email. Every day will bring variety - from solving problems and answering questions to liaising with other departments to ensure customers receive the best possible service.

Key Skills & Experience

• Excellent communication and writing skills
• Empathetic, patient and solution-focused approach
• Strong attention to detail
• Confident handling multiple priorities
• Good IT literacy (Microsoft Office)

If you enjoy building relationships, finding solutions and working as part of a positive, close-knit team, this could be the perfect next step.
Apply today to find out more.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Customer Service Representative
Location: Hove
Hours: Full-time, 37.5 hours per week
Salary: Up to 26,000 (depending on experience)

We're working with a well-established engineering and manufacturing business to find a proactive Customer Service Representative to join their friendly team in Hove.

You'll be responsible for supporting customers with their orders and enquiries, managing accounts, processing orders through the ERP system, and ensuring excellent service throughout the sales process.

What you'll need:

• Previous experience in a customer service or order processing role

• Confident communication skills and attention to detail

• Strong Microsoft Office skills (especially Excel and Word)

• Ability to prioritise and work well under pressure

• Experience using ERP/MRP systems (advantageous but not essential)

What's on offer:

• Salary up to 26,000

• 33 days holiday (including bank holidays)

• Private healthcare after probation

• Pension scheme and profit share

• Employee rewards and discounts

• Cycle-to-work scheme

If you are enthusiastic, friendly, and have a passion for supporting others, this position is perfect for you.
Apply now to join our client's team.

If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) .

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

A great company in central Brighton are looking for a Customer Service Executive to join them. They offer a great range of benefits as listed below and as a company they offer a professional service to their clients and customers. The Brighton office is modern and vibrant, great place to work.

The customer service role involves administration, customer service via phone calls, webchat and emails and working with multiple systems so excellent customer service skills, the ability to problem solve and being able to remain calm under pressure is key as well as having a good technical aptitude for databases, Google Drive and Microsoft Office.

As a Customer Service Executive you will:

• Work with customers on the phone, via live chat and email to help them use and understand the service and the data provided, working within set SLAs
• Handle general client queries and monitor / handle external and internal emails
• Place customer orders using multiple and sometimes complex systems
• Learn and maintain product and service knowledge
• Set up client accounts and provide support to new customers including quotations
• Promote existing and new products and services where required

Skills & experience required:

• Previous phone / office based customer service experience ideally
• Good computer literacy and administration skills
• High attention to detail and good accuracy levels
• An aptitude for problem solving
• Previous experience with Google Drive, technical systems and CRM systems is a strong advantage

Salary, hours & company benefits:

• 25,260 per annum
• Monday to Friday 9am to 5.30pm
• Flexible working - hybrid with 3 days per week in the office and 2 from home
• 25 days holiday plus public holiday plus Birthday day off and option to buy or sell holiday
• Share incentive plan
• Pension scheme
• Life assurance scheme
• Income protection plan
• Comprehensive discounts at major retailers
• Wellbeing centre
• Access to free health and fitness classes and other perks
• Volunteer days

Wild Recruitment Ltd T/A First Recruitment Services are acting as an Employment Agency in relation to this vacancy.

Customer Service Executive – Dive into a Role with Real Impact!

Coolham, West Sussex | £26,000 – £27,000 per annum (depending on experience)

Join Waterstream – home of Compass Pools, one of the UK’s leading luxury swimming pool specialists!

At Waterstream , we don’t just build pools — we create the ultimate lifestyle experience. As our business continues to grow, we’re looking for a friendly, organised, and proactive Customer Service Executive to join our busy Service Department.

If you love keeping things running smoothly, enjoy helping customers, and thrive in a role where no two days are the same — this could be your perfect next move!

Why You’ll Love Working with Us:

• Be part of a respected, growing company known for quality, innovation, and excellence.
• Join a friendly, supportive, and professional team that genuinely cares.
• Enjoy career growth and development opportunities as we continue to expand.
• Earn a competitive salary and benefits package.

Key Responsibilities of the Customer Service Executive:

• Be the first point of contact for customer enquiries via phone and email — you’ll make every interaction count.
• Provide professional advice and support on maintenance, repairs, and all things pool care.
• Prepare and send accurate quotes and invoices — you’ll keep things flowing seamlessly.
• Schedule engineers’ workloads to ensure smooth, efficient service delivery.
• Act as the communication hub between customers, engineers, and internal teams.
• Keep accurate records and lend a hand with general admin in the Service Department.

What We’re Looking For:

• A customer service star with excellent communication and people skills.
• Highly organised, detail-oriented, and ready to multitask.
• Confident with Microsoft Office and scheduling systems.
• A proactive problem-solver who can think on their feet.
• Experience in customer service, scheduling, or admin — especially in a technical, engineering, or maintenance environment — would be a real plus.

What’s Next?

If you’re enthusiastic, organised, and love delivering first-class customer service, we want to hear from you! Apply today for immediate consideration.

Customer Service Advisor

Burgess Hill, Temporary (5 weeks), 12.21 p/h (+ 1ph attendance bonus), Monday to Friday 9am - 6pm, pension, holiday

The Role

Due to continued success, our client, a well-established outsourced contact centre, based centrally in Burgess Hill, has a fantastic opportunity for a number of Temporary Customer Service Advisors to join their dynamic team.

Initially this is for a 5-week assignment, but there is potential it could extend beyond this date. Please only apply if you can start immediately and are available to work full-time until the 28th of November.

Working alongside a team of experienced customer service representatives, you will be responsible for working on behalf of a business who deliver prescription medication to customers, making calls to schedule their deliveries and collections, and receiving calls in relation to this.

• Making outbound calls to customers to arrange delivery of prescription medications
• Updating a centralised database with information gained within the calls.

Requirements

We would expect the successful Customer Service Advisor to have excellent communication skills and an enjoyment for engaging with customers. You will be empathetic in your communication style and be comfortable speaking with sometimes vulnerable customers. Due to the nature of the work, you will need to undertake a DBS check (funded by the Company). You will be comfortable using computers and picking up new systems, with a particular ability to convey and record information accurately. Previous office experience would be ideal, but not essential as full training can be given to those with the right attitude.

This role could suit someone who has worked as Customer Service Advisor, Call Centre Agent, Customer Representative.

Company Information

Our client is a well-established business with 20 years' experience in providing call centre operations to a wide variety of businesses. You will be joining a dynamic team and part of a business who value their staff. They are centrally located in Burgess Hill only a 3-minute walk from the mainline train station.

Package

12.21 p/h (+ 1ph attendance bonus) (permanent salary would be 25,396.80 + attendance bonus of up to 2080 per year)

Monday to Friday 9am - 6pm

Weekly pay (for the first 12 weeks)

Holiday pay

Pension

Travail Employment Group is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

Due to increased workload and a recent company acquisition, we now require an additional Customer Service Administrator to join our team. You will be supporting the order processing for several of our well known retail brands. The role would suit candidates with previous administration experience but this could have been gained in an office, retail, hospitality or leisure based role. You should also have good customer service skills via phone and email and be PC literate and able to learn new IT systems. In return we can offer Mon to Fri working hours, weekly pay, onsite parking and paid holidays.

The main focus of the role initially will administrative but will also include customer service tasks.

Processing customer orders received by email onto the system for our trade customers across the UK.
Supporting several of our brands.
Using Shopify and Sage.
Taking payments and processing accordingly.
Setting up new customer details onto the system.
Tracking orders.
Answering customer calls and emails regarding orders and deliveries.
Liaising with courier companies if necessary.
General office admin support - filing, scanning and recording of documents.

The role is to start asap and will give you the opportunity to join our business at an exciting time as the company grows and develops. You should be happy working in a busy office environment and comfortable inputting up to 40 orders per day working from manual sheets entering information accurately onto the system to ensure the timely and correct despatch of orders to our trade customers.

In return we can offer weekly pay, paid holiday, free onsite parking and a professional and friendly working environment. if you have previous admin experience or are seeking the opportunity to move out of a retail or hospitality role and into office work, then please submit your CV asap for immediate consideration.

Our client is seeking a reliable Administrator with strong interpersonal skills and the ability to adapt to new systems quickly and efficiently. You will be responsible for emails, letters, data entry and customer liaison via the telephone and email. You will be able to work on your own initiative as well as part of a team and undertake any administrative tasks given from by the management team.  This is basic administrative role and would someone who is not looking to progress but to work within a lovely team and be happy to assist with basic duties and then go home at the end of the day with a sense of satisfaction.

This role is full time and office based and you will be local to Esher.

37.5 hours per week
£12.21P.H.
Esher

The Customer Service Specialist will play a vital role in providing exceptional support to clients within their industry. Based in Lancing, this permanent role requires an individual with a proactive approach to resolving customer queries and ensuring a seamless service experience.

Client Details

This small-sized company is dedicated to delivering high-quality solutions to its clients. It prides itself on fostering a professional environment focused on innovation and customer satisfaction.

Description

• Handle customer enquiries via phone and email, providing timely and accurate responses.
• Process orders and ensure accurate data entry into the system.
• Collaborate with internal teams to resolve customer issues effectively.
• Maintain up-to-date knowledge of products and services to assist clients efficiently.
• Monitor and manage customer accounts, ensuring all information is current.
• Provide feedback to management on recurring customer concerns.
• Support the team in achieving departmental objectives and targets.

Profile

A successful Customer Service Specialist should have:

• Proven experience in a customer service environment.
• Strong communication and problem-solving skills.
• Attention to detail and the ability to manage multiple tasks.
• Familiarity with CRM systems or similar platforms.
• A proactive and client-focused mindset.

Job Offer

• A competitive salary starting from 25,000 per annum.
• Permanent role in a reputable company
• Opportunity to work in Lancing, a convenient and accessible location.
• Supportive company culture with a focus on professional growth.

If you are excited about the opportunity to join a team committed to excellence, apply today to become the next Customer Service Specialist!

Freightserve recruitment are looking for an Import Air / Sea Operator for a well-established Freight Forwarder based in the Sunbury-on-Thames area.

Responsibilities:-

• Quotations
• Arranging shipment and monitoring though to delivery
• Dealing with Air and Oceanfreight Imports
• Telephone and emails enquires
• Dealing with overseas offices
• General office duties

The role would suit someone looking for more of a Customer Service role away from customs entries. Would suit a second jobber level person with some experience in import airfreight or ocean movements.

Hours would be Monday to Friday 0900 - 17:30

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.