2136 Customer Service jobs in Huddersfield
Customer Service Representative
Posted 10 days ago
Job Viewed
Job Description
Michael Page have partnered with a reputable manufacturing business in Keighley the business are looking for a Sales Order Processor to join their team on a Permanent Basis.
This would be an exceptional opportunity for someone experienced within Customer Services looking to join a leading business which have lots of exciting plans for growth and expansion and join a team which will provide the best training and support!
Client Details
Michael Page have partnered with a reputable manufacturing business in Keighley the business are looking for a Sales Order Processor to join their team on a Permanent Basis.
This would be an exceptional opportunity for someone experienced within Customer Services looking to join a leading business which have lots of exciting plans for growth and expansion and join a team which will provide the best training and support!
Description
As a Sales Order Processor you will be the first point of contact for customers and handling their orders from start to finish.
You will be dealing with the initial enquiry providing quotations whilst taking orders alongside processing onto the system ensuring excellent support and guidance handling any queries and providing the highest standard of service to deliver the best experience.
The role will be corresponding with customers over the phone, email and chat ensuring these queries are actioned within service level agreements and will perform any administrative tasks required for the department.
Profile
Previous customer service/sales order processing experience
Exceptional communication and a confident telephone manner
Passionate about delivering the highest level of customer experience
Able to work in a fast paced environment
A keen eye for detail and good organisation
An excellent team player
Job Offer
Salary of 28000+ yearly bonus+ reputable manufacturing business in Keighley+ exciting time to join the business+ full training provided no industry experience required+ central location in Keighley easily accessible from Skipton and surrounding+ excellent transport links+ free parking+ excellent benefits package+ hybrid working+ no shift patterns or weekends+ superb offices and facilities+ supporting team and culture+ immediate interview
Customer Service Representative
Posted 10 days ago
Job Viewed
Job Description
Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Wakefield to work for a reputable manufacturing business!
This would be an exceptional opportunity for someone experienced within Customer Services looking to join a company which are experts in their market and have a excellent track record for providing the best client experience.
Client Details
Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Wakefield to work for a reputable manufacturing business!
This would be an exceptional opportunity for someone experienced within Customer Services looking to join a company which are experts in their market and have a excellent track record for providing the best client experience.
Description
As a Customer Service Representative you will be first point of contact for customers handling a range of queries in relation to the products the business offers and will be taking and processing orders.
You will be supporting customers throughout the whole journey working to help with stock queries, deliveries and advising customers of any back order dates.
The role be supporting with complex queries and any complaints working to resolve these quickly and efficiently ensuring the highest level of service.
Administrative duties will also be involved and keeping customer records updated.
Profile
Previous customer service/sales order processing experience
Confident telephone manner and excellent communication skills
A keen eye for detail and organisation
The ability to work in a fast paced environment
Able to work as part of a team and independently
Job Offer
Salary of 27000+ reputable manufacturing business in Wakefield+ fabulous name within their market leading business within this area+ excellent training and support+ good progression and development opportunities+ central location+ free parking+ excellent benefits+ family feel team and culture+ exciting time to join the business+ immediate interview
Customer Service Representative
Posted 10 days ago
Job Viewed
Job Description
Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Wakefield to work for a reputable manufacturing business!
This would be an exceptional opportunity for someone experienced within Customer Services looking to join a company which are experts in their market and have a excellent track record for providing the best client experience.
Client Details
Michael Page have just registered a new exciting Permanent Customer Service Representative Position in Wakefield to work for a reputable manufacturing business!
This would be an exceptional opportunity for someone experienced within Customer Services looking to join a company which are experts in their market and have a excellent track record for providing the best client experience.
Description
As a Customer Service Representative you will be first point of contact for customers handling a range of queries in relation to the products the business offers and will be taking and processing orders.
You will be supporting customers throughout the whole journey working to help with stock queries, deliveries and advising customers of any back order dates.
The role be supporting with complex queries and any complaints working to resolve these quickly and efficiently ensuring the highest level of service.
Administrative duties will also be involved and keeping customer records updated.
Profile
Previous customer service/sales order processing experience
Confident telephone manner and excellent communication skills
A keen eye for detail and organisation
The ability to work in a fast paced environment
Able to work as part of a team and independently
Job Offer
Salary of 27000+ reputable manufacturing business in Wakefield+ fabulous name within their market leading business within this area+ excellent training and support+ good progression and development opportunities+ central location+ free parking+ excellent benefits+ family feel team and culture+ exciting time to join the business+ immediate interview
Customer Service Representative
Posted 1 day ago
Job Viewed
Job Description
Conduent are a Global Business Processing Outsource company. This role will be supporting a busy transportation client and will involve managing customer calls, web chat and correspondence.
Being enthusiastic and motivated to deliver an outstanding level of customer service is paramount to our global & mission-critical services. The role can be varied across all teams, so flexibility is required.
+ **Contract:** Permanent
+ **Location** : Leeds, LS11 5BD
+ **Shifts:** 37.5 hours per week, rotational shifts - Monday to Sunday between the hours of 08.00am and 8:00pm with alternate days worked on a weekend. **Salary:** £23,809.50 rising to £24,297 after completion of probation period (Pro-Rata)
**Your responsibilities will include:**
Provide excellent customer service over the phone, email and webchat.
Identifying opportunities to promote additional services to the customer.
Resolve any customer complaints and queries.
Help shape our culture by demonstrating our core values.
Attending training sessions to continuously improve knowledge and performance.
**What we are looking for:**
A desire to deliver great customer service & aim to make customers happy with the service they have received on first contact.
An empathetic approach to customers in difficult situations.
Being able to adapt and work in a fast-paced environment.
A clear understanding of what good service looks like.
You will need to demonstrate a positive & professional telephone manner.
Good verbal, writing & communication skills.
**What we offer you:**
29 days paid holiday per annum (inclusive of bank holidays)
Life assurance.
Dental Insurance.
Pension Scheme.
Free eye tests
Excellent Apprenticeship Programmes
**Travel & parking information:**
We are based a short 10-15 minute walk from Leeds railway station. Please be aware that parking availability onsite is not guaranteed.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Customer Service Representative
Posted 9 days ago
Job Viewed
Job Description
We are currently looking for a Customer Service Representative. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Customer Service Representative.
We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences. You'll relish the chance to make a difference to every customer journey within one of the world's largest car rental companies.
The role: Taking the wheel at Hertz
CUSTOMER SERVICE
- Provides world class customer service, creating a friendly, welcoming customer experience through personalized service during both the rent and return process maximizing customer loyalty and sales opportunities.
SELLING
- Outstanding selling skills that meet the needs of our customers, whilst identifying and maximizing opportunities to increase revenue to meet the daily, weekly, monthly, and annual targets.
PROBLEM SOLVING
- Ability to resolve a wide variety of issues that the customer might experience through their rental journey, by leveraging Hertz's proven customer service tools and methods and involving management.
TEAMWORK
- Ability to work in a fast-paced environment, efficiently and effectively to meet the quality, service, and performance goals for the location. Supporting colleagues across all roles within operations to create a smooth customer experience.
CONTROL & AUDIT
- Adheres to company SOP's for all valeting, delivery and collection provisions, to ensure the location is fully compliant. Includes control of customer data under GDPR.
Ensures rentable standard is met and any additional damage documented on return.
CONTINUOUS IMPROVEMENT
- Encourages and maintains a 'Best practice sharing culture', always striving to find ways to improve service and change mind set.
Your benefits: Fueling your journey
- Uncapped commission
- 25 days holidays (plus Bank Holidays)
- Fantastic customer service and sales training
- Wide range of training and development courses available to all employees
- Career development opportunities across Hertz UK and Europe
- Car Rental discount across Europe, including friends & family members
Essential Requirements
Your skills: What you'll need for a great journey
- A valid UK or EU driving license
- An enthusiastic, flexible and positive attitude towards selling
- Previous experience in a customer service, sales or retail environment
- Good English skills, enabling you to be a brilliant communicator
- You are willing to work on a shift Rota basis, 7 days per week and be flexible.
About Us
The Hertz Corporation has an exciting portfolio of rental car brands - including Hertz, Dollar, Thrifty and Firefly. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets. Please APPLY NOW
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Customer Service Representative
Posted 9 days ago
Job Viewed
Job Description
Conduent are a Global Business Processing Outsource company. This role will be supporting a busy transportation client and will involve managing customer calls, web chat and correspondence.
Being enthusiastic and motivated to deliver an outstanding level of customer service is paramount to our global & mission-critical services. The role can be varied across all teams, so flexibility is required.
**Contract:** Permanent
**Location** : Leeds, LS11 5BD
**Shifts:** 37.5 hours per week, rotational shifts - Monday to Sunday between the hours of 08.00am and 8:00pm with alternate days worked on a weekend.
**Salary:** £23,809.50 rising to £24,297 after completion of probation period (Pro-Rata)
**Your responsibilities will include:**
Provide excellent customer service over the phone, email and webchat.
Identifying opportunities to promote additional services to the customer.
Resolve any customer complaints and queries.
Help shape our culture by demonstrating our core values.
Attending training sessions to continuously improve knowledge and performance.
**What we are looking for:**
A desire to deliver great customer service & aim to make customers happy with the service they have received on first contact.
An empathetic approach to customers in difficult situations.
Being able to adapt and work in a fast-paced environment.
A clear understanding of what good service looks like.
You will need to demonstrate a positive & professional telephone manner.
Good verbal, writing & communication skills.
**What we offer you:**
29 days paid holiday per annum (inclusive of bank holidays)
Life assurance.
Dental Insurance.
Pension Scheme.
Free eye tests
Excellent Apprenticeship Programmes
**Travel & parking information:**
We are based a short 10-15 minute walk from Leeds railway station. Please be aware that parking availability onsite is not guaranteed.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form ( . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy ( .
Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
WHO WE ARE:
ii has been investing in our customers’ success for almost 30 years. That’s why over 495,000 people put their trust in our award-winning investment platform.
With a low, flat monthly fee, you can keep more of what you make and take control of your financial future. Whether you’re investing in an ISA, pension, or Trading Account, you have access to one of the widest ranges of investments on the market — including shares, funds, trusts, and ETFs.
Lean on our award-winning, UK-based customer service team if you ever need help. And if you’re looking for investment inspiration, you can turn to our expert team of journalists and their regular news and insights.
Join an engaged community of investors on the UK’s number one flat-fee investment platform.
We’ve got our ii open for our next outstanding Customer Services Representative:
Working as a Customer Services Representative in our brand-new purpose-built offices, you’ll answer calls from our customers, playing a key role within our Specialist Contact Centre in the heart of Manchester City Centre. You’ll have the right conversations to fully understand customer needs, taking personal ownership of each interaction, understanding their unique situations, and responding with efficiency, professionalism, and knowledge to maintain our reputation and build confidence in our products and services.
Our products include Trading Accounts, Stocks & Shares ISAs, and SIPP accounts, which help our customers take control of their own pension.
We provide the tools and trading platform to enable our clients to make confident, informed investment decisions. We are proud of our excellent customer service, and our fair, simple, and transparent products are what set us head and shoulders above the rest.
You’ll be working on highly complex customer queries relating to our products, which require high standards and attention to detail to ensure our customers are getting the experience that they expect and deserve. The position requires managing multiple tasks simultaneously, alongside the typical pressures associated with a busy contact centre environment. Therefore, resilience and the ability to remain composed under pressure are essential qualities for success in this role.
In this role, no two days will be the same. You’ll be building relationships with new people every day.
Progression:
- Our comprehensive induction to your new career at ii will set you up to be successful, with ongoing support from your team lead. We offer a 3 tiered progression opportunity based on performance, which allows for career growth, progression and renumeration.
- The role requires 37.5 hours per week, Monday to Friday, with a varied shift pattern including:
7:45–16:15
8:30–17:00
9:00–17:30
9:15–17:45 (on a rotational basis)
Once trained in international dealing, every 8 weeks you will work one week on a 12:30 pm–9:00 pm shift (this may be subject to change depending on business needs).
Please note: The successful candidate will start on Monday, 3rd November 2025.
Requirements
To be successful in the role, you will:
· Be customer-focused, so candidates must have experience in a contact centre environment working on complex products.
· Be dedication, motivation, driven, and have a passion for assisting customers. You’ll need to be a real people person, with excellent listening and communication skills.
· You’ll build fantastic knowledge of our investment products and services to help resolve increasingly complex customer queries in a professional and consultative manner.
· Experience working in an FCA-regulated business and understanding regulatory requirements is also advantageous.
ESSENTIAL:
- Ability to build rapport with customers across all communication channels.
- Proficient IT skills — ability to navigate a broad range of internal systems.
- Confidence in working independently and making decisions, including appropriately escalating issues.
- Ability to multitask — navigating different systems and processing information while talking to customers.
- A team player — supporting colleagues and promoting a positive work environment and team spirit.
- Enthusiasm to keep learning and developing your skills.
- Ability to provide the best service experience for customers via phone, written channels, and social media.
- Ability to provide customer information, manage customer access, respond to enquiries, and handle complaints.
DESIRABLE:
- Experience with Consumer Duty Outcomes.
- Knowledge of our products and how they work.
- Previous experience within Financial Services, Pension products, or Customer Services.
Benefits
- Group Personal Pension Plan – 8% employer contribution and 4% employee contribution
- Life Assurance and Group Income Protection
- Private Medical Insurance – Provided by Bupa
- 25 Days Annual Leave, plus bank holidays
- Staff Discounts on our investment products
- Personal & Well-being Fund – Supporting your physical and mental wellness
- Retail Discounts – Savings at a wide range of high street and online retailers
- Voluntary Flexible Benefits – Tailor your benefits to suit your lifestyle
Please Note: We will do our utmost efforts to respond to all applicants. However, due to the high volume of applications we're currently receiving, if you haven't been contacted within 30 days of application, please consider unsuccessful.
interactive investor operates in accordance with the UK Equality Act 2010. We welcome applications from individuals of all ages, disabilities, gender identities, marital status, pregnancy/maternity, race, religion or belief, sex, and sexual orientation. We are committed to treating all applicants fairly and making reasonable adjustments where needed to support disabled applicants. We actively prevent all forms of discrimination, harassment, and victimisation—whether direct, indirect, associative, or perceptive
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Customer Service Representative - Halifax
Posted 6 days ago
Job Viewed
Job Description
Join our award-winning team at Covéa Insurance as a Customer Service Representative in our Claims & Operations Team - and become the friendly, trusted voice that helps our customers when they need it most.
We're not just another insurance company. We're a team of passionate people who care deeply about protecting what matters - homes, cars, businesses, and most importantly, our customers .
What's the role all about?
You'll be at the heart of our customer experience, helping people through life's unexpected moments with empathy, clarity, and confidence. Whether it's answering queries, resolving claims, or offering reassurance, you'll make a real difference every single day.
No insurance experience? No worries.
We'll give you all the training and support you need to thrive. If you've got a natural flair for customer service and love helping people, we want to hear from you!
This role is based on-site at our Halifax office. We believe in the power of face-to-face collaboration - it's how we build strong teams, spark ideas, and support your growth.
What you'll be doing:
- Delivering outstanding customer service via phone and email
- Building trust through honest, empathetic conversations
- Making quick, informed decisions in a fast-paced environment
- Spotting and preventing fraud to protect our customers and business
- Following industry standards and regulations
- Pitching in with extra tasks based on your strengths and interests
What you'll bring:
- A passion for helping people and solving problems
- Brilliant communication skills - written and verbal
- Empathy, patience, and a positive attitude
- Strong attention to detail and confidentiality
- A team-first mindset and a drive to succeed
- Flexibility and adaptability in a dynamic environment
Not sure if you tick every box?
That's okay! If this role excites you and you think you'd be a great fit, we'd love to hear from you. We're all about building diverse, inclusive teams where everyone can thrive.
Why Covéa?
We're proud to offer a workplace where everyone belongs . We celebrate individuality, champion diversity, and empower our people to be their best selves.
Here's just a taste of what you'll get:
- Flexible working - 36.25 hours/week with flexitime & hybrid options
- Annual pay review + performance bonuses (up to 30%)
- Generous holidays - 25-27 days + bank holidays, with buy/sell options
- Pension perks - 7.5% employer contribution (up to 9% with yours)
- Private medical cover , 24/7 Virtual GP, health checks & more
- Career development - training, qualifications & apprenticeships
- Wellbeing support - mental health resources & financial guidance
- Tusker Car Scheme , gym discounts, Cycle to Work & retail offers
- Inclusive culture - employee-led groups, real action, and ongoing learning
Apply today and be a part of something meaningful.
As a Disability Confident Employer , we're committed to fair and accessible recruitment. If you need any adjustments or support during the application process, just let us know - we're here to help.
Please note: Applicants must currently reside in the UK and have full, unrestricted right to work. We're unable to offer visa sponsorship for this role.
Salary:
£24,150
Working hours:
36.25
Senior Customer Service Representative
Posted 10 days ago
Job Viewed
Job Description
Location: Central Leeds (fulltime on site)
Salary: 25,500
Our client is a leading provider of specialist services to the global asset management industry. With more than 20 years of experience, they partner with institutional investors, funds, and asset managers worldwide to design, support, and protect investment structures and strategies.
Position Summary
Reporting to the Customer Services Assistant Manager, the Senior Customer Service Representative will deliver outstanding service and technical expertise across all inbound and outbound customer interactions.
Essential Duties and Responsibilities
The successful candidate will:
- Act as a subject matter expert and customer-facing professional in a regulated, fast-moving, and evolving environment.
- Resolve queries at first point of contact, including addressing initial customer dissatisfaction.
- Ensure accuracy in both written and verbal communications, maintaining high standards of professionalism.
- Demonstrate role-model behaviours that deliver positive customer outcomes and support colleagues to do the same.
- Embrace flexibility and adapt to shifting priorities throughout the day.
- Promote effective teamwork and collaborative working across all functions.
- Adhere to company policies, procedures, and service-level agreements.
Strategic Focus
- Manage and resolve customer queries promptly and accurately across all communication channels in line with SLAs and regulations.
- Encourage and enable first-contact resolution of queries and complaints.
- Act as a point of contact and mentor for less experienced colleagues.
- Support leadership teams as required within Transfer Agency.
- Possess a strong background in financial services, ideally within funds.
- Demonstrate understanding of complaint handling, incident recognition, and breach identification.
- Show commitment to professional development, ideally working towards IOC qualifications.
- Excellent, proven customer service skills.
- Up-to-date knowledge of financial services and industry practices.
- Ability to coach and support less experienced colleagues.
- Strong interpersonal skills with the ability to influence internal and external stakeholders.
- Collaborative team player with excellent communication skills.
- IOC Module 1 (desirable).
Senior Customer Service Representative
Posted 6 days ago
Job Viewed
Job Description
Location: Central Leeds (fulltime on site)
Salary: 25,500
Our client is a leading provider of specialist services to the global asset management industry. With more than 20 years of experience, they partner with institutional investors, funds, and asset managers worldwide to design, support, and protect investment structures and strategies.
Position Summary
Reporting to the Customer Services Assistant Manager, the Senior Customer Service Representative will deliver outstanding service and technical expertise across all inbound and outbound customer interactions.
Essential Duties and Responsibilities
The successful candidate will:
- Act as a subject matter expert and customer-facing professional in a regulated, fast-moving, and evolving environment.
- Resolve queries at first point of contact, including addressing initial customer dissatisfaction.
- Ensure accuracy in both written and verbal communications, maintaining high standards of professionalism.
- Demonstrate role-model behaviours that deliver positive customer outcomes and support colleagues to do the same.
- Embrace flexibility and adapt to shifting priorities throughout the day.
- Promote effective teamwork and collaborative working across all functions.
- Adhere to company policies, procedures, and service-level agreements.
Strategic Focus
- Manage and resolve customer queries promptly and accurately across all communication channels in line with SLAs and regulations.
- Encourage and enable first-contact resolution of queries and complaints.
- Act as a point of contact and mentor for less experienced colleagues.
- Support leadership teams as required within Transfer Agency.
- Possess a strong background in financial services, ideally within funds.
- Demonstrate understanding of complaint handling, incident recognition, and breach identification.
- Show commitment to professional development, ideally working towards IOC qualifications.
- Excellent, proven customer service skills.
- Up-to-date knowledge of financial services and industry practices.
- Ability to coach and support less experienced colleagues.
- Strong interpersonal skills with the ability to influence internal and external stakeholders.
- Collaborative team player with excellent communication skills.
- IOC Module 1 (desirable).