Customer Service Agent

Woodbury Salterton, South West £14 Hourly Personnel Solutions (Midlands) Ltd

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temporary

I am recruiting for a Temporary Customer Advisor for a Client in the EX5 area of Exeter.

You will answer customer service calls and email queries in a busy office environment.

Responsibilities

  • Provide outstanding customer service through effective communication via phone and email.
  • Manage incoming service requests and ensure timely follow-up with clients.
  • Perform accurate data entry to maintain up-to-date records of customer interactions and service requests.
  • Analyse customer feedback and service data to identify areas for improvement.
  • Assist in upselling services to enhance customer satisfaction and drive business growth.
  • Maintain a professional phone etiquette while handling customer inquiries and resolving issues.
  • Collaborate with team members to streamline processes and improve overall service delivery.

Experience

  • Proven experience in an administrative or customer service role is preferred.
  • Strong communication skills, both verbal and written, with the ability to engage effectively with diverse clientele.
  • Experience with data entry and familiarity with CRM systems is beneficial.
  • Demonstrated ability to analyse information and make informed decisions based on data insights.

This role is temporary ongoing and successful candidates must be able to start immediately.

You must be confident over the phone and be computer literate.

You must be able to prioritise workloads.

Hours are 9am- 5pm - Monday to Friday- Office Based.

COMJOB

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Customer Service Executive

Sowton, South West £26000 Annually Staffline

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permanent

Come and join an established Customer Service team office based for our client in Exeter

Staffline is recruiting Customer Service Executives in Exeter .

The rate of pay is £26,(Apply online only) per annum, plus bonus!

This is a full-time role working day shifts, and the hours of work are:
- 9am to 5pm

Your Time at Work
We are looking for a Customer Service Executive to join our growing team. You will be the first point of contact for our customers, ensuring a smooth and positive experience by handling enquiries, resolving issues, and delivering exceptional support across multiple channels.

Your daily tasks will include but not be limited to:

-Making daily outbound calls to generate orders and repeat orders
-Maximise sales and orders
-Grow and develop new and lapsed accounts
-Maintain effective communication

Our Perfect Worker
Our perfect worker will have great computer skills, a confident phone manner and excellent all-around customer service skills. Applicants will have good attention to detail.

Experience in a similar role is required.

Key Information and Benefits
- Earn £26,(Apply online only) per annum
- Performance bonus
- 9am to 5pm
- Free car parking on site
- Performance bonus
- Full training provided

Job Ref: 1BUNZL

About Staffline
Staffline is the UK's leading provider of flexible, temporary and permanent workforce solutions, enabling over 28,(Apply online only) people into good work every day. We operate at more than 350 customer sites across England, Scotland and Wales.

Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change.

This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

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Customer Service Advisor

Devon, South West Acorn by Synergie

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temporary

Customer Service Advisors

Newton Abbot | 37.5 per week | 9am-5:30pm (1-hour unpaid lunch) |

Acorn by Synergie is currently recruiting up to Customer Service Advisors to join a team on a temporary basis. These roles are initially for a minimum of 3 months, with the potential to become permanent depending on performance and business needs.

What you'll be doing:
You'll be providing professional, high-quality email and live chat support to valued customers and partners. You'll also represent the brand across social media, ensuring every interaction reflects their commitment to outstanding customer care.

What we're looking for:

  • Previous customer service experience (email, live chat, or social media preferred).
  • Strong written communication skills.
  • A proactive, friendly, and professional approach.
  • Confidence using digital systems and multitasking in a fast-paced environment.

Key Information:

  • The role is to start on Monday 18th August.
  • Interviews will be held on the13th August 2025 between 6pm and 7pm.
  • Training will be full-time in-office training for 2 weeks (Mon-Fri).
    • This will exclude Monday 25th August as a bank holiday.
  • Hours: 37.5 per week, 9:00am-5:30pm (1-hour unpaid lunch).
  • Schedule After Training (From 1st Sept 2025) : 5 days out of 7, including one weekend day (preference for Sat or Sun can be noted, but not guaranteed).

If you're passionate about delivering exceptional service and want to join a supportive and forward-thinking team, we'd love to hear from you!

Acorn by Synergie acts as an employment business for the supply of temporary workers.

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Customer Service Advisor

Exeter, South West £25000 Annually Elite Recruitment Solutions

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permanent

Elite Recruitment Solutions are looking for a hardworking Customer Service Advisor to join a rapidly growing company based in Exeter.

This opportunity is for a Full Time Permanent role offering a starting salary of £25,000 per annum, along with some fantastic benefits such as: Contributory pension & life assurance, Flexitime & cycle to work scheme, Free eye tests & staff discounts, ongoing training & development support. In this role you will be working Monday to Friday 8:30am – 5pm.

As a Customer Service Advisor you will be reporting directly to the Customer Services Manager, you'll be the first point of contact for customers, handling inbound calls, processing orders, and supporting various departments to ensure smooth operations and excellent service delivery.

This is a fast-paced, varied role ideal for someone who thrives under pressure, enjoys multi-tasking, and is ready to build strong relationships across the business.

Key Responsibilities

  • Answer inbound calls and handle enquiries professionally.
  • Accurately process customer orders from email, phone, and fax.
  • Generate invoices, order acknowledgments, and provide general admin support.
  • Liaise with the warehouse and delivery partners to ensure timely dispatch.
  • Calculate discounts and carriage charges for orders.
  • Manage and resolve customer complaints efficiently and courteously.
  • Maintain and update CRM records, raising support tickets when necessary.
  • Support the field-based sales team with customer insights and updates.
  • Build rapport with dealers, internal teams, and stakeholders.

What We’re Looking For

Essential:

  • Excellent communication skills – both verbal and written.
  • Strong IT skills, including Microsoft Office.
  • Great time management and a sharp eye for detail.
  • Eagerness to learn new products and processes.
  • Able to work independently and within a team.

Desirable:

  • Experience handling customer calls in a service or sales environment.
  • Familiarity with CRM systems.
  • Background in a fast-paced administrative or customer service role.
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Customer Service Advisor

EX4 4EP Exeter, South West Wise Employment

Posted 2 days ago

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Job Description

permanent

Elite Recruitment Solutions are looking for a hardworking Customer Service Advisor to join a rapidly growing company based in Exeter.

This opportunity is for a Full Time Permanent role offering a starting salary of £25,000 per annum, along with some fantastic benefits such as: Contributory pension & life assurance, Flexitime & cycle to work scheme, Free eye tests & staff discounts, ongoing trainin.


WHJS1_UKTJ

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Customer Service Advisor

Exeter, South West Red Recruitment

Posted 2 days ago

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Job Description

temporary

Customer Advisors needed to work inExeter (Peninsula Business Park)working for a high-profile, high-quality Customer Service Centre.

This is a temporary role working between 8am - 6pm, Monday toSaturday and the hourly rate is £13.10. This is a fantastic opportunity to join this well-known company as part of a welcome team to really make a difference and make sure every customer is serviced.

Whats in .


WHJS1_UKTJ

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Customer Service Agent

PL1 1BQ Devon, South West Top Level Promotions

Posted 19 days ago

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Job Description

Permanent
Job Title: Customer Service AgentDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Part-TimeCompensation:  21.00 per hour Job Overview: We are looking for a friendly and driven Customer Service Representative to join our team! As the first point of contact for our customers, you will play a vital role in creating a positive customer experience by addressing inquiries, resolving concerns, and offering helpful solutions. Your commitment to customer satisfaction will help foster lasting relationships and contribute to the success of our business.

Key Responsibilities:

Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their needs.Order Support: Assist with processing orders, tracking statuses, and managing returns or exchanges.Record Keeping: Maintain accurate logs of all customer interactions, issues, and resolutions.Team Collaboration: Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.Customer Feedback: Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.Retention Efforts: Build strong, lasting relationships with customers through proactive support and engagement.

Qualifications:

Education: High school diploma or equivalent required; college degree is a plus.Experience: Previous customer service experience or similar roles is beneficial.

Skills:

Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Patience and professionalism in handling challenging situations.Strong organizational skills and attention to detail.Proficiency with customer service software, CRM tools, and Microsoft Office Suite.Ability to manage multiple tasks in a fast-paced setting.

What We Offer:

Competitive pay and a comprehensive benefits package.Opportunities for growth and career development.A supportive and collaborative team environment.Employee discounts on company products and services. How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter.  We look forward to learning more about your experience and how you can contribute to our customer service team.
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Customer Service Technician - Exeter

Exeter, South West Vistry Group PLC

Posted 2 days ago

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Customer Service Technician - Exeter Job Type: Full timeIn a Nutshell…

We have a great opportunity for a Customer Service Technician to join our team within Vistry Devon South West, based at our Exeter office, you will be required to travel to sites across the region. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5* builder status.  To assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit.

We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.

  Let’s cut to the chase, what’s in it for you…
  • Competitive basic salary and annual bonus
  • Company van
  • Salary sacrifice car scheme available to all employees
  • Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
  • 2 Volunteering days per annum
  • Private medical insurance, with employee paid cover
  • Enhanced maternity, paternity and adoption leave
  • Competitive pension scheme through salary sacrifice
  • Life assurance at 4 x your annual salary
  • Share save and share incentive schemes
  • Employee rewards portal with many more benefits…
In return, what we would like from you…
  • Behave in line with our company values – Integrity, Caring and Quality
  • Delivering customer service excellence and best practice within a fast paced and challenging environment
  • General carpentry, making good, painting and decoration, dry lining, tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors
  • Knowledge of basic plumbing and an ability to diagnose basic plumbing issues
  • Mastic and sealant skills to accord with the NHBC consistent approach to finishes
  • A Keen eye for detail and final finish
  • Able to engage and build positive working relationships with our customers and stakeholders to manage customer journey
  • Excellent communication skills with an ability to remain calm under pressure
  • Excellent time management, planning and prioritisation skills
  • Full Driving license with a willingness to travel

Desirable…

  • Formal carpentry qualification
  • A background in construction / housebuilding
  • Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1
More about the Customer Service Technician role…
  • To carry out remedial works as deployed by the customer’s service team in occupied and unoccupied properties
  • To organise and prioritise workload, and review defects lists to ensure that any materials required are collected prior to customer appointments.
  • To complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit
  • Ad hoc duties on closed site and assist with any customer ready inspection works when required.
  • To assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects.
  • Provide feedback on subcontractor quality issues.
  • Work as part of a team and provide support to the Customer Service Manager and Coordinators.
  • Carry out work in a safe, cost-effective manner and look for opportunities to reduce costs and improve standards.
Finally, let’s tell you a bit more about us…

We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. 

Join us in making Vistry.  

#LI-TP1

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Customer Service / Sales Coordinator

Devon, South West £23800 - £24000 Annually Ten Recruit Limited

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permanent

Customer Service / Sales Coordinator

*** GREAT OPPORTUNITY AHEAD***

  • Are you looking to embark on a career within an office environment, supporting customers and the wider business?
  • Would you like to work for an International business ata North Devon site?

We are welcoming applications from candidates who are keen to learn or develop their office skills either solely on the job or with the option to gain a relevant qualification.

Role remit includes;

  • Sales order processing
  • Customer liaison
  • Administration

Candidates should have GCSE grade 4 or above in English and Maths in order to be considered.

In return;

  • National Living Wage
  • Above average holidays
  • Career progression
  • Full-time permanent role
  • Nurturing environment and opportunity to gain qualifications

Customer Service / Sales Coordinator

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Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

Zeal Monachorum, South West ApexFocusGroup

Posted 22 days ago

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Now accepting applicants for Focus Group studies. Earn up to £700 per week part-time working from home. Must register to see if you qualify. No Customer Service Representative Agent experience needed.

Customer Service Representative Agent Work From Home - Part Time Remote Focus Group Panelists

Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

With most of our paid focus group studies, you have the option to participate remotely online or in-person. This is a great way to earn additional income from the comfort of your home.

Compensation:
£5 - 20 (per 1 hour session)
50 - 00 (multi-session studies)
Job Requirements:
Show up at least 10 mins before discussion start time.
Participate by completing written and oral instructions.
Complete written survey provided for each panel.
MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date.
Qualifications:
Must have either a smartphone with working camera or desktop/laptop with webcam
Must have access to high speed internet connection
Desire to fully participate in one or several of the above topics
Ability to read, understand, and follow oral and written instructions.
Customer service representative agent experience is not necessary.
Job Benefits:
Flexibility to take part in discussions online or in-person.
No commute needed should you choose to work from home remotely.
No minimum hours. You can do this part-time or full-time
Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products.
You get to review and use new products or services before they are released to the public.
You must apply on our website and complete a set of questionnaire to see if you qualify.

This position is perfect for anyone looking for temporary, part-time or full-time work. The hours are flexible and no previous experience is required. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income.
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