Customer Service Representative

RH10 3HZ West Sussex, South East Thrifty Car & Van Rental

Posted 2 days ago

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Job Description

permanent

Job Title: Customer Service Executive

Location: Crawley

Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis

Benefits :

  • 30 days holiday (including bank holidays)
  • Company pension scheme
  • Employee discount scheme
  • Funded Summer and Christmas events
  • Cycle to Work Scheme
  • Discounted car hire rates

Are you looking to start a career or looking to retrain? Whether you have previous experience or not-w.



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Customer Service Administrator

West Sussex, South East Principal I Ltd

Posted 8 days ago

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Job Description

permanent

Location:  Horsham (On-Site)

Job Summary

Reporting to the Head of Services you will be responsible for the smooth running of our administrative functions across the department. This role is customer support and therefore requires an excellent telephone manner and commitment to outstanding support of our customers’ needs. You will have a keen understanding of the services we are able to provide and an interest in refining our processes to optimise the customer experience.

Personal Specification:

- Good organisational and planning skills

- Ability to work under pressure to tight deadlines

- A positive, can do attitude

- Great attention to detail

- A team player with interpersonal and collaboration skills

- Able to demonstrate prioritisation skills when multi-tasking

- Customer focussed role

- Pleasant telephone manner

- Ability to work collaboratively with third parties to supply consumable items

- Strong IT literacy and a keen interest in exploring AI and automation solutions

- Entry-level role, no previous experience required

Some key responsibilities:

- Collecting and inputting accurate meter readings from a variety of sources

- ProACTive identification of customer consumable requirements

- Key stakeholder in the implementation of the EDI ordering system

- Identification of unusual patterns of consumable or device usage

- Ordering of toner and other consumable items

- Answering calls from customers

What we offer:

- Excellent induction & training program

- 23 days annual leave plus bank holidays

- Free onsite parking

- Pension scheme

- Eye care scheme

The details contained in this Job Description reflect the content of the job at the date it was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change, existing duties may no longer be required, and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, Principal I Ltd will expect to revise this Job Description from time to time and will consult with the post holder at the appropriate time.

This advertiser has chosen not to accept applicants from your region.

Customer Service Administrator

West Sussex, South East £13 - £15 Hourly Michael Page

Posted 8 days ago

Job Viewed

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Job Description

temporary

The Customer Service Administrator will play a pivotal role in the manufacturing and production industry, ensuring seamless communication and administrative support for clients and stakeholders. This temporary position, based in Worthing, requires a detail-oriented individual with strong organisational skills and a commitment to excellent service.

Client Details

This opportunity is with a small-sized organisation within the manufacturing and production sector. The company is known for its focus on delivering high-quality services and maintaining strong relationships with its clients and partners.

Description

As a Customer Service Administrator your responsibilities will include:

  • Respond promptly to customer enquiries via email and phone, ensuring a professional and helpful approach.
  • Maintain and update customer records accurately within the company's database system.
  • Coordinate and schedule appointments with clients and stakeholders as required.
  • Provide administrative support to the wider customer service team, including document preparation and filing.
  • Handle incoming communication, directing queries to the appropriate department or individual.
  • Assist with resolving customer issues, escalating more complex cases to senior team members.
  • Support the delivery of exceptional service standards across all customer interactions.

Profile

A successful Customer Service Administrator should have:

  • Proven experience in an administrative or customer service role
  • Strong communication skills, both written and verbal, with a professional telephone manner.
  • Excellent organisational abilities and attention to detail.

Job Offer

  • An hourly rate of approximately 13 - 14.50 per hour
  • Opportunity to work a couple of days from home, once trained!
  • A temporary position offering flexibility and the opportunity to gain experience in the sector.
  • Opportunities to develop skills in customer service and administration
This advertiser has chosen not to accept applicants from your region.

Customer Service Assistant

West Sussex, South East £25000 - £30000 Annually First Recruitment Services

Posted 9 days ago

Job Viewed

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Job Description

permanent

The Customer Service Assistant is responsible for accurately creating and maintaining customer sales orders within the IQ system. They also provide timely updates to customers, respond to enquiries, and help resolve issues related to deliveries and returns.

The main goal of this role is to ensure customer orders are fulfilled correctly and delivered on time.

Customer Service Assistant responsibilities:

  • Enter customer orders into the system, ensuring accuracy and compliance with procedure.
  • Assign stock to ordersbased on specific requirements.
  • Monitor and manage ordersthat are unallocated or on hold, resolving issues as needed.
  • Process customer returnsby creating credit notes and replacement orders.
  • Respond to customer enquirieswith updates on order progress, complete customer order books via spreadsheets or portals, and generate internal versions as agreed.
  • Coordinate with Procurement, Goods Inwards, and Despatch teamsto ensure timely receipt of deliveries and dispatch of customer orders taking full ownership of resolving customer issues.
  • Track and report Key Performance Indicators (KPIs)to support continuous improvement efforts.
  • Review Master Ordersto ensure they are being used correctly and that Sales Coordinators engage with customers when needed.

Skills & experience required:

  • Demonstrates strong attention to detail and takes initiative to complete tasks independently.
  • Builds positive relationships with customers, even in challenging situations, through effective communication and empathy.
  • Listens actively and advocates for customer needs
  • Manages time well and prioritizes tasks effectively to support team goals.
  • Confidently uses company systems and customer portals to access and manage information.
  • Skilled in creating and working with documents and spreadsheets.
  • Maintains high standards of accuracy, consistency, and completeness in all administrative work.
  • Efficiently handles large workloads with ease and professionalism.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.

This advertiser has chosen not to accept applicants from your region.

Customer Service Administrator

West Sussex, South East £13 - £15 Hourly Michael Page

Posted 15 days ago

Job Viewed

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Job Description

temporary

The Customer Service Administrator will play a pivotal role in the manufacturing and production industry, ensuring seamless communication and administrative support for clients and stakeholders. This temporary position, based in Worthing, requires a detail-oriented individual with strong organisational skills and a commitment to excellent service.

Client Details

This opportunity is with a small-sized organisation within the manufacturing and production sector. The company is known for its focus on delivering high-quality services and maintaining strong relationships with its clients and partners.

Description

As a Customer Service Administrator your responsibilities will include:

  • Respond promptly to customer enquiries via email and phone, ensuring a professional and helpful approach.
  • Maintain and update customer records accurately within the company's database system.
  • Coordinate and schedule appointments with clients and stakeholders as required.
  • Provide administrative support to the wider customer service team, including document preparation and filing.
  • Handle incoming communication, directing queries to the appropriate department or individual.
  • Assist with resolving customer issues, escalating more complex cases to senior team members.
  • Support the delivery of exceptional service standards across all customer interactions.

Profile

A successful Customer Service Administrator should have:

  • Proven experience in an administrative or customer service role
  • Strong communication skills, both written and verbal, with a professional telephone manner.
  • Excellent organisational abilities and attention to detail.

Job Offer

  • An hourly rate of approximately 13 - 14.50 per hour
  • Opportunity to work a couple of days from home, once trained!
  • A temporary position offering flexibility and the opportunity to gain experience in the sector.
  • Opportunities to develop skills in customer service and administration
This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

West Sussex, South East £12 - £14 Hourly Michael Page

Posted 15 days ago

Job Viewed

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Job Description

temporary

As a Customer Service Advisor, you will play a vital role in supporting clients by providing exceptional service and handling inquiries efficiently. This temporary role, based in Worthing, requires an individual with a proactive attitude and strong communication skills

Client Details

The employer is a medium-sized organisation operating within the retail sector in Worthing. They are well-regarded for their focus on delivering excellent customer support and maintaining a professional approach across all services.

Description

As a Customer Service Advisor your responsibilities will include:

  • Respond promptly to customer inquiries via phone, email, or in person.
  • Provide accurate information about services and queries.
  • Handle complaints and resolve issues in a professional manner.
  • Maintain customer records and update relevant systems with accurate details.
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Assist in scheduling appointments.
  • Support administrative tasks related to customer service operations.
  • Continuously strive to improve service quality and exceed client expectations.

Profile

A successful Customer Service Advisor should have:

  • Previous experience in a customer-facing role.
  • Strong verbal and written communication skills.
  • Proficiency in using computer systems and customer management tools.

Job Offer

  • Hourly pay of approximately 12 - 14 per hour
  • Temporary position offering a chance to gain experience.
This advertiser has chosen not to accept applicants from your region.

Customer Service Administrator

RH12 Horsham, South East Principal I Ltd

Posted 1 day ago

Job Viewed

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Job Description

full time

Location:  Horsham (On-Site)

Job Summary

Reporting to the Head of Services you will be responsible for the smooth running of our administrative functions across the department. This role is customer support and therefore requires an excellent telephone manner and commitment to outstanding support of our customers’ needs. You will have a keen understanding of the services we are able to provide and an interest in refining our processes to optimise the customer experience.

Personal Specification:

- Good organisational and planning skills

- Ability to work under pressure to tight deadlines

- A positive, can do attitude

- Great attention to detail

- A team player with interpersonal and collaboration skills

- Able to demonstrate prioritisation skills when multi-tasking

- Customer focussed role

- Pleasant telephone manner

- Ability to work collaboratively with third parties to supply consumable items

- Strong IT literacy and a keen interest in exploring AI and automation solutions

- Entry-level role, no previous experience required

Some key responsibilities:

- Collecting and inputting accurate meter readings from a variety of sources

- ProACTive identification of customer consumable requirements

- Key stakeholder in the implementation of the EDI ordering system

- Identification of unusual patterns of consumable or device usage

- Ordering of toner and other consumable items

- Answering calls from customers

What we offer:

- Excellent induction & training program

- 23 days annual leave plus bank holidays

- Free onsite parking

- Pension scheme

- Eye care scheme

The details contained in this Job Description reflect the content of the job at the date it was prepared. It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change, existing duties may no longer be required, and other duties may be gained without changing the general nature of the duties or the level of responsibility entailed. Consequently, Principal I Ltd will expect to revise this Job Description from time to time and will consult with the post holder at the appropriate time.

This advertiser has chosen not to accept applicants from your region.
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Customer Service Administrator

BN11 Worthing, South East Michael Page

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

temporary

The Customer Service Administrator will play a pivotal role in the manufacturing and production industry, ensuring seamless communication and administrative support for clients and stakeholders. This temporary position, based in Worthing, requires a detail-oriented individual with strong organisational skills and a commitment to excellent service.

Client Details

This opportunity is with a small-sized organisation within the manufacturing and production sector. The company is known for its focus on delivering high-quality services and maintaining strong relationships with its clients and partners.

Description

As a Customer Service Administrator your responsibilities will include:

  • Respond promptly to customer enquiries via email and phone, ensuring a professional and helpful approach.
  • Maintain and update customer records accurately within the company's database system.
  • Coordinate and schedule appointments with clients and stakeholders as required.
  • Provide administrative support to the wider customer service team, including document preparation and filing.
  • Handle incoming communication, directing queries to the appropriate department or individual.
  • Assist with resolving customer issues, escalating more complex cases to senior team members.
  • Support the delivery of exceptional service standards across all customer interactions.

Profile

A successful Customer Service Administrator should have:

  • Proven experience in an administrative or customer service role
  • Strong communication skills, both written and verbal, with a professional telephone manner.
  • Excellent organisational abilities and attention to detail.

Job Offer

  • An hourly rate of approximately 13 - 14.50 per hour
  • Opportunity to work a couple of days from home, once trained!
  • A temporary position offering flexibility and the opportunity to gain experience in the sector.
  • Opportunities to develop skills in customer service and administration
This advertiser has chosen not to accept applicants from your region.

Customer Service Administrator

BN11 Worthing, South East Michael Page

Posted 2 days ago

Job Viewed

Tap Again To Close

Job Description

temporary

The Customer Service Administrator will play a pivotal role in the manufacturing and production industry, ensuring seamless communication and administrative support for clients and stakeholders. This temporary position, based in Worthing, requires a detail-oriented individual with strong organisational skills and a commitment to excellent service.

Client Details

This opportunity is with a small-sized organisation within the manufacturing and production sector. The company is known for its focus on delivering high-quality services and maintaining strong relationships with its clients and partners.

Description

As a Customer Service Administrator your responsibilities will include:

  • Respond promptly to customer enquiries via email and phone, ensuring a professional and helpful approach.
  • Maintain and update customer records accurately within the company's database system.
  • Coordinate and schedule appointments with clients and stakeholders as required.
  • Provide administrative support to the wider customer service team, including document preparation and filing.
  • Handle incoming communication, directing queries to the appropriate department or individual.
  • Assist with resolving customer issues, escalating more complex cases to senior team members.
  • Support the delivery of exceptional service standards across all customer interactions.

Profile

A successful Customer Service Administrator should have:

  • Proven experience in an administrative or customer service role
  • Strong communication skills, both written and verbal, with a professional telephone manner.
  • Excellent organisational abilities and attention to detail.

Job Offer

  • An hourly rate of approximately 13 - 14.50 per hour
  • Opportunity to work a couple of days from home, once trained!
  • A temporary position offering flexibility and the opportunity to gain experience in the sector.
  • Opportunities to develop skills in customer service and administration
This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Worthing, South East BD (Becton, Dickinson and Company)

Posted 24 days ago

Job Viewed

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Job Description

**Job Description Summary**
Join our BD Customer Service team where you will be empowered to make decisions and work collaboratively with a diverse, fun, and hardworking team. We are driven by patient care and passionate about delivering an exceptional patient experience. Our fast-paced environment requires an empathetic and supportive approach to ensure both our patients and team members have positive experiences
**Job Description**
**We are the makers of possible**
BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
**Why join us?**
BD is proud to be certified as a Top Employer 2025 in United Kingdom, reflecting our commitment to creating an exceptional working environment.
A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.
Become a **maker of possible** with us!
**Main responsibilities will include:**
+ Deliver exceptional customer service through inbound and outbound calls related to new and existing orders, deliveries, and customer queries.
+ Manage patient account records to gain customers' and patients' confidence, loyalty, and trust.
+ Ensure accurate order processing aligned with clinical requirements and internal service standards.
+ Maintain compliance with departmental work processes and IG/GDPR regulations.
+ Engage with customers, patients, and healthcare professionals to meet clinical needs and discuss BD products ethically.
+ Register and onboard patients and healthcare professionals, providing proactive support.
+ Provide administration and phone support to Cobweb sites and patients using a managed prescription service.
+ Liaise with third-party couriers for delivery updates, delays, claims, and returns management.
**About You**
+ Resilient, adaptable to change, and attentive to detail.
+ Flexible, creative, and able to work as part of a large team.
+ Excellent written and verbal communication skills.
+ Professional, courteous, and emotionally intelligent.
+ Passionate about achieving results and exceeding targets.
**Salary range for the role:** £23.000 to £5.500 + bonus + benefits
**Click on apply if this sounds like you!**
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Required Skills
Optional Skills
.
**Primary Work Location**
GBR Worthing
**Additional Locations**
**Work Shift**
At BD, we are strongly committed to investing in our associates-their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You ( .
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates' progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed.
The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.
**Salary Range Information**
3,000.00 - 9,100.00 GBP Annual
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
This advertiser has chosen not to accept applicants from your region.
 

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