969 Customer Service jobs in Kirkham

Role: Sales & Customer Service Representative

Location: Formby

Salary: £25,877 - £7,515 Plus up to ,000 performance related bonus per annum, once established within your role.

Working hours: 37.5 hours a week between 9:00am and 17:30pm Monday to Friday including 1 in 3 Saturdays 09:00am - 12:30pm.

The Insurance Sales Agent role is a fast-paced, customer focused sales position, working in a friendly.

WHJS1_UKTJ

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Accrington Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for   you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Accrington Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for   you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Role: Customer Service
Location: L3 9QJ - Liverpool
Contract Type: Temporary ongoing
Pay Rate: 14.00 per hour & Ethical upselling rewards-up to 6,000 in vouchers
Working Pattern: Full-time, 37.5 hours/week, Monday-Friday (between 08:00-18:00 on a 3-week rota)
Hybrid Working: 2 days per week (after training and competency achieved)
Training: 4 weeks (100% attendance required)

About the Role
Be part of the UK's biggest telecoms provider, who are specialists in providing Industry leading expertise backed by innovative technology. We are looking for Customer Service Agents who will support and resolve customers queries.

You'll be the first point of contact-whether they reach out or we contact them-and you'll help resolve issues related to orders, billing, faults, and complaints. Working across multiple products (broadband, mobile, PSTN, and future services), you'll provide first time query resolution by using your listening and problem-solving skills to deliver a smooth and supportive experience.

Key Responsibilities
* Provide first-contact resolution across voice, chat, and digital channels
* Take ownership of customer issues and complaints
* Support across multiple products and services
* Guide customers on self-service options
* Follow processes and diagnostics accurately
* Contribute to continuous improvement activities

Skills Required
* Excellent communication and listening skills
* Strong problem-solving and decision-making
* Multi-product knowledge and system navigation
* Attention to detail and process adherence
* Resilience, adaptability, and accountability whilst working in a fast-paced environment
* Customer Service experience in a Call Centre

Benefits
* Competitive pay and reward incentives
* Hybrid working options
* Full paid training
* Access to Blue Arrow training portal
* Pension scheme
* 28 days paid holiday

We are proud to be an inclusive employer. We welcome applications from all backgrounds and communities, and we are committed to building a team that reflects the diversity of our society.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

This role could genuinely change your Mondays.

You're probably the kind of person who gets a buzz out of helping others - solving problems, answering questions before they're even asked, and making people feel looked after. You're calm under pressure, love a tidy to-do list, and take pride in doing things properly.

And let's face it - you also want to work somewhere where you're treated like a person, not just another cog in the machine.

Sound familiar? Keep reading.

You'll be at the heart of delivering unforgettable group travel experiences - mostly for young people, schools and educational groups - across the UK, Europe and worldwide.

That means:

• Talking to customers, getting to know what they need, and guiding them through the whole journey

• Booking coaches, accommodation, excursions and experiences that fit their plans

• Helping teachers and trip leaders feel fully supported and confident

• Managing multiple trips at once - keeping timelines tight and details accurate

• Solving any hiccups with patience and professionalism, and always with a smile (even over email)

You'll use tools like Microsoft Office, email and booking platforms - but it's your people skills , not your tech skills, that will make the difference here.

This isn't your average office job - and the team isn't your average bunch either.

• Hybrid working - up to 3 days a week from home (after probation)

• Flexible hours - 37.5 hours per week between 8am-5.30pm to fit around life

• Pay progression - starting at 25,350 , rising to nearly 29k + commission after 3 years based on performance

• Bonuses - for successfully delivered tours (after qualifying period)

• Proper time off - 20 days + BH in year 1, then 25 days + BH after your first year, plus 10+ days off over Christmas (save 3 days of your holiday entitlement)

• Extra birthday day off

• Fun extras - BBQs, socials, discounts on family holidays, and chances to go on trips yourself

• Supportive team - genuine career development, personal training plans, and lovely management who want you to succeed

You don't need to come from travel - but if you've worked in customer service , hospitality, education or retail, you could be a brilliant fit.

You'll need to be:

• A great communicator (phone, email and in person)

• Detail-focused and comfortable managing lots of moving parts

• Positive and calm under pressure

• Confident juggling priorities without dropping the ball

• Naturally helpful and happy to go the extra mile

You don't need the perfect CV - just send me what you've got

On behalf of my client, I look forward to hearing from you.

INDEP

Job role: Customer Service Expert

Location : Work from home (MUST live in Scotland)

Hours:  37.5 hours a week- 10am – 7pm  Monday-Sunday (must be fully flexible)

Start date: November 2025

Salary: Real Living Wage 

A smooth journey isn’t just about being on time! It is about having someone there when things don’t always go to plan… that’s where you come in!

Jump aboard and become the friendly voice answering calls or supporting emails and other back office channels to solve problems and guiding customers through their journeys with ScotRail

The job itself:

The main purpose of the role includes but is not limited to receiving inbound telephone calls / emails and resolving or taking appropriate action on all kinds of queries.

You will be required to efficiently and effectively handle the cases, meeting the required AHT’s and KPI’s whilst ensuring quality standards are met and are always adhered to in line with client requirements.

The successful candidate would be someone who is passionate about delivering exceptional customer service, offering solutions and first contact resolutions. They will also be able to take initiative while working as part of a close-knit team which is essential for creating a dynamic and robust team.

Experience

• Proven experience in a Contact Centre environment.
• Experience on the SET campaign, or an alternate train operating company would be preferred but is not essential.
• Proven experience of working in a high-quality measured role.
• Proven experience of liaising with a team and multi-tasking to achieve a shared goal.
• Proven ability to pay close attention to detail.
• Proven ability to use initiative as well as work as part of a team.
• Proven ability to be able to consistently meet set targets

Attributes we would love for you to have! (even if you do say so yourself.)

• Excellent verbal communications skills
• Excellent written communication skills
• Excellent ability to adapt communication style/method to best suit the audience
• Organised and methodical, with an eye for detail.
• Computer literacy is essential including MS Word, Excel and E-mail.
• Ability to work to tight deadlines.
• Proven experience of being able to handle high pressure situations
• Ability to relate to others in a positive manner and build strong working relationships.
• Ability to be resilient and work under pressure. Current formal warnings & attendance records will be taken into consideration during the recruitment process including the short- listing stage.

Values we look for you to have:

• Process Excellence- Doing things well means something to you and you will always strive to improve on your work. 
• Collaboration -  You enjoy working with others and you like working as a team player. 
• Communication-  You can speak and write clearly and in a confident manner.
• Emotional Intelligence -  You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.
• Open-Mindedness- You are able to be open to different ways of thinking and new ideas.
• Critical Thinking-  You are able to think logically when making decisions.
• Solution Orientation-  Having a forward thinking mindset focused on resolving challenges.
• Entrepreneurship-  Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.

If this sounds like it could be your next stop. Apply and start your journey!

DISCLAIMERS: Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address.

Your new company
I'm seeking a confident and organised Customer Service Advisor to join a busy transport coordination team on a temporary basis for up to 3 months. This is a fantastic opportunity for someone with strong communication skills and a proactive attitude to support a fast-paced office environment.
Your new role
You'll be responsible for handling inbound and outbound calls for managed account clients, coordinating bookings, and ensuring smooth communication between clients and drivers. You'll also manage booking requests via Outlook inbox and support overflow calls from consumer clients during peak times.

• Answer incoming calls and make outbound calls to manage client bookings
• Coordinate and confirm transport arrangements for account clients
• Monitor and respond to booking requests via Outlook inbox
• Handle overflow calls from consumer clients with professionalism and efficiency
• Maintain accurate records and ensure timely updates to booking systems
• Collaborate with internal teams to resolve queries and ensure service delivery

What you'll need to succeed

• Previous experience in customer service or call handling
• Strong organisational and multitasking skills
• Confident communicator with a friendly and professional manner
• Comfortable using Outlook and other booking systems
• Ability to work independently and as part of a team
• Must be available to start immediately

What you'll get in return

• Fully office-based role
• Initial 1-2 days of training in the Liverpool office
• Main base in Birkenhead office
• Free on-site parking available
  • Monday to Friday
  • 7:30am - 3:30pm

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company
I'm seeking a confident and organised Customer Service Advisor to join a busy transport coordination team on a temporary basis for up to 3 months. This is a fantastic opportunity for someone with strong communication skills and a proactive attitude to support a fast-paced office environment.
Your new role
You'll be responsible for handling inbound and outbound calls for managed account clients, coordinating bookings, and ensuring smooth communication between clients and drivers. You'll also manage booking requests via Outlook inbox and support overflow calls from consumer clients during peak times.

• Answer incoming calls and make outbound calls to manage client bookings
• Coordinate and confirm transport arrangements for account clients
• Monitor and respond to booking requests via Outlook inbox
• Handle overflow calls from consumer clients with professionalism and efficiency
• Maintain accurate records and ensure timely updates to booking systems
• Collaborate with internal teams to resolve queries and ensure service delivery

What you'll need to succeed

• Previous experience in customer service or call handling
• Strong organisational and multitasking skills
• Confident communicator with a friendly and professional manner
• Comfortable using Outlook and other booking systems
• Ability to work independently and as part of a team
• Must be able to start immediately

What you'll get in return

• Fully office-based role
• Initial 1-2 days of training in the Liverpool office
• Main base in Birkenhead office
• Free on-site parking available
  • Monday to Friday
  • 10:30am - 18:30pm

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)