Customer Service Representative

New
DN1 2HJ Doncaster, Yorkshire and the Humber EE

Posted today

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Job Description

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

New
DN1 2HJ Doncaster, Yorkshire and the Humber EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Doncaster, Yorkshire and the Humber EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

This advertiser has chosen not to accept applicants from your region.

Remote Bilingual Customer Service Representative

NG1 1AE Nottingham, East Midlands £26000 annum + lan WhatJobs

Posted 19 days ago

Job Viewed

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Job Description

full-time
Our client is seeking a fluent, Remote Bilingual Customer Service Representative to provide exceptional support to their international customer base. This fully remote position is perfect for articulate individuals who are passionate about helping people and possess excellent communication skills in both English and (Specify Second Language, e.g., Spanish/French/German). You will be the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive and efficient customer experience through various communication channels, including phone, email, and chat. The ability to work independently, manage your time effectively, and maintain a high level of professionalism in a home-based environment is crucial for success in this role.

Key Responsibilities:
  • Handle inbound customer inquiries via phone, email, and live chat in both English and (Specify Second Language).
  • Provide accurate information about products, services, and policies.
  • Troubleshoot and resolve customer issues efficiently and empathetically.
  • Process orders, returns, and exchanges as needed.
  • Escalate complex issues to the appropriate internal teams or supervisors.
  • Maintain detailed and accurate records of customer interactions and resolutions in the CRM system.
  • Identify and communicate customer feedback and recurring issues to management.
  • Adhere to all customer service standards, response times, and quality metrics.
  • Contribute to team efforts and participate in ongoing training and development.
  • Ensure a high level of customer satisfaction and build strong customer relationships.
  • Maintain a professional and positive attitude at all times.

Essential Qualifications & Experience:
  • Fluency in English and (Specify Second Language) (written and verbal) is mandatory.
  • Previous experience in a customer service or call centre environment.
  • Excellent communication, active listening, and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Proficiency with standard office software and experience with CRM systems.
  • Ability to multitask and manage time effectively in a remote work setting.
  • Reliable internet connection and a dedicated, quiet workspace.
  • Patience, empathy, and a professional demeanor.
  • Flexibility to work various shifts, including evenings and weekends as needed.

This is an exciting opportunity to join a dynamic company and utilise your language skills to make a tangible difference for customers worldwide, all from the convenience of your home. If you are a motivated, customer-focused individual, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

New
DN1 2HJ Doncaster, Yorkshire and the Humber EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

New
DN1 2HJ Doncaster, Yorkshire and the Humber EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Sheffield, Yorkshire and the Humber HarKaye Core Talent

Posted today

Job Viewed

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Job Description

An excellent opportunity has arisen for a New Business Legal Assistant to join a leading, well-established law firm based in Sheffield. This role sits within the firm’s Family Law department , supporting the team by managing new client enquiries and ensuring a smooth transition from initial contact through to formal instruction.


The successful candidate will play a key role in maintaining the firm’s reputation for exceptional client care, providing informed and professional support to individuals seeking family law services.


Key Responsibilities:

  • Acting as the first point of contact for prospective family law clients, handling enquiries by telephone, email, and online platforms.
  • Assessing client needs and converting enquiries into formal instructions.
  • Providing clear, empathetic, and professional communication throughout the onboarding process.
  • Liaising with solicitors and legal support staff to ensure seamless client handovers.
  • Maintaining accurate and confidential records in line with firm policies and compliance requirements.


About You:

  • Experience working within a legal or professional services environment is highly advantageous , particularly within family law or related practice areas.
  • Proven ability to convert enquiries into instructions while maintaining professionalism and discretion.
  • Strong interpersonal skills and the ability to handle sensitive matters with empathy and understanding.
  • Excellent written and verbal communication skills with strong attention to detail.
  • Confident using case management systems and Microsoft Office applications.


Full training will be provided on the firm’s systems, processes, and any legal terminology as required. This is an excellent opportunity for an individual looking to further their career within a respected law firm, contributing to the delivery of outstanding client service in a supportive and professional environment.

This advertiser has chosen not to accept applicants from your region.
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Retail Customer Service

Nottingham, East Midlands Betfred

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Job Description

Overview

From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide.

Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online.

We owe our success to our unique story and dedicated colleagues, and the next chapter involves you.

Responsibilities

Here is where you come in…

Working in our retail teams, you'll enhance Betfred customers' experiences every single day. From our gaming machines to our sports offering, you will need to be on the ball when it comes to our products and services. In doing so, you will help create a welcoming environment where our customers' experiences are always enjoyable and responsible.

No two days are the same, but your main responsibilities will include:

  • Processing customers' bets in a timely and attentive manner.
  • Attending to all customer queries quickly and knowledgeably.
  • Engaging customers with expert knowledge of our products and promotions
  • Supporting key promotional events throughout the sporting calendar.
  • Maintaining a well-presented environment which customers love to be a part of.
  • Being a team player – collaboration is key to improving the customer experience.
  • Handling cash transactions with the upmost care and accuracy.
  • Following our Think 25 policy and adhering to our age verification processes.

We are here to help you realise your individual goals. To kick off your Betfred journey, we will provide you with a structured training programme, all aimed at helping you settle into your new role as quickly as possible. By the end of the programme, you will be ready to open and close the Betfred shop and be all set for life in your role as Assistant Sales Manager.

We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone.

Skills & Experience

What you'll need to succeed

  • Be 18+ and have the right to work in the UK.
  • Must be able to work evenings, weekends, and public holidays.
  • Outstanding customer service skills and the ability to engage all customers.
  • A passion for sports, betting and gaming is beneficial but not essential.
  • An eagerness to learn, develop and flourish within the Betfred family.

Benefits

Why join a winning team?

Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. We offer full or part time opportunities so you can find a role that suits you.

Be rewarded

  • Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more.
  • Monthly pension contributions: helping you prepare for your future.
  • Enhanced maternity & paternity pay: our Betfred family works to support yours.

Feel valued

  • A long-service recognition programme and life milestone rewards.
  • A recognition scheme to earn and convert points to spend with over 700 retailers.
  • A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching.
  • Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests.

What's next?

If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application.

At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences.

If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.

Your Betfred journey starts now…

This advertiser has chosen not to accept applicants from your region.

Customer Service Administration

Nottingham, East Midlands Cobalt Carbon Free

Posted today

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Job Description

Build Your Future with Cobalt Carbon Free: Customer Service Administrator wanted

Cobalt Carbon Free is a family-run construction business, trading for over 15 years. Based in Nottingham specialising in retrofitting homes

We're expanding our team to meet the ever-increasing demand for sustainable and energy efficient home improvements. This opportunity has vast potential for progression within both the role and the business and continual development side, and is ideally suited to a confident assertive, self starting individual :)

The role will take the lead managing & improving our general business administration and operational processes.

Working closely with all the team, it's a fantastic opportunity for somebody with great enthusiasm and aspirations to further your career and see progressive, well rewarded growth within the business.

Responsibilities:

- Oversee the daily business administrations operations.

- Admin support for all aspects of the business- sales, finance, operations & HR

- Manage, maintain CRM system, QMS compliance

- Passionate and motivated individual to drive performance and process improvement

Requirements:

- Excellent organizational and time management skills

- Reliable & Loyal

- Strong communication skills, both written and verbal

- Proficient in using office software such as Microsoft Office Suite

- Knowledge of construction type services

- Ability to multitask and prioritize tasks effectively

- Attention to detail and accuracy in all work performed

Hours we would be aiming for 28-35 hours a week, this is negotiable/flexible to work best for the right candidate, full time or part time considered.

If you meet the requirements outlined above and feel you could make a real positive change for our business we encourage you to apply. :)

Job Type: Full-time

Pay: £12.35-£14.65 per hour

Benefits:

  • Casual dress
  • Company pension
  • Flexitime
  • On-site parking
  • Private medical insurance
  • Work from home

Ability to commute/relocate:

  • Nottingham NG13: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

This advertiser has chosen not to accept applicants from your region.

Customer Service Intern

Nottingham, East Midlands Eaton Corporation

Posted 6 days ago

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Job Description

Eaton MEDC provides a range of world-class products and solutions for safety, security and telecommunications systems operating in harsh and hazardous environments. We are seeking a Customer Service Intern to join our team. This is an excellent opportunity to learn, develop and grow while also making a valuable contribution to our business. If you think you have what it takes to be successful in this role then we want to hear from you.
**What you'll do:**
+ This Internship is based within our Customer Service (Commercial) department and is designed to provide an opportunity to a student who demonstrates the same high level of ethics, values, creativity and performance we expect from our employees.
+ You will work on projects that have a measurable impact on our business and will be coached and mentored by Eaton leaders.
+ You will support departments with the production and interrogation of data and metrics.
+ You will be involved in tasks aimed at delivering and improving customer service excellence, whether in terms of information, sales, products or services.
+ The internship starts on 1st July 2026 and finishes on 31st July 2027.
**Qualifications:**
+ Actively enrolled in a bachelor's degree or master's program in business, economics, management, or a related field.
**Skills:**
+ Geographic flexibility to relocate within the UK for the duration of the internship.
+ Strong interpersonal and planning skills with proven ability to lead change.
+ Can effectively and comfortably speak to different levels of the organisation.
+ Good IT skills, including proficiency in MS office, specifically Word, Excel, PowerPoint, and Teams but also feel comfortable working with new software.
+ Have the right to work in the UK without company sponsorship (we do not sponsor any type of visa for this internship).
We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.
This advertiser has chosen not to accept applicants from your region.
 

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