Customer Service Representative

BS1 4QP Bristol, South West £22000 annum (pro WhatJobs

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part-time
Our client is looking for a dedicated and friendly Customer Service Representative to join their team in **Bristol, South West England, UK**. This is a part-time, fully remote position, perfect for individuals seeking to provide outstanding support to customers from the comfort of their own home.

In this role, you will be the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive experience with our client's services. You will need to be an excellent communicator, patient, and have a genuine desire to assist customers with their needs.

Responsibilities:
  • Respond promptly and professionally to customer inquiries via phone, email, and online chat.
  • Address and resolve customer complaints and issues efficiently and effectively.
  • Provide accurate information about products and services.
  • Guide customers through processes and troubleshoot common problems.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Escalate complex issues to the relevant departments or team leads.
  • Contribute to customer satisfaction by delivering exceptional service.
  • Process orders, forms, applications, and requests.
  • Identify opportunities to improve the customer experience.
  • Work collaboratively with team members to share best practices.

Qualifications:
  • Previous experience in customer service or a related field is highly desirable.
  • Exceptional communication and interpersonal skills.
  • Strong problem-solving capabilities and the ability to think on your feet.
  • Proficiency in using customer service software and general computer skills.
  • Ability to work independently and manage time effectively in a remote environment.
  • A positive and empathetic approach to customer interactions.
  • Reliable internet connection and a suitable home working environment.
  • Flexibility to work varied hours as per the part-time schedule.
This fully remote role based out of **Bristol** allows for great flexibility. If you are passionate about delivering top-tier customer service and thrive in a home-based, customer-facing role, we encourage you to apply. Join us and be a vital part of our client's commitment to customer satisfaction.
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Customer Service Representative/Receptionist

Bristol, South West £25000 - £26000 Annually Insight Select

Posted 1 day ago

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permanent
Front of House / Customer Service Coordinator | Bristol City Centre | 26,000

My client, a market leader within their industry, are currently seeking a professional and personable Front of House / Customer Service Coordinator to join them on a permanent basis. This role is perfect for someone who enjoys creating a welcoming first impression while keeping operations running smoothly in a fast-paced environment.

Role and Responsibilities:
  • Greet visitors and handle front desk duties
  • Coordinate meeting rooms, events, and catering
  • Answer phones and respond to customer enquiries
  • Providing general administrative support
  • Ensuring a welcoming and professional environment

Essential Skills:
  • Friendly, polished communicator with strong organisational skills
  • Confident with Microsoft Office and quick to learn new systems.
  • Calm under pressure, proactive, and a genuine team player
  • Friendly, polite, and organised
  • Previous experience is helpful but not essential

Package:
  • 26,000 per annum + great benefits
  • Summer and Christmas social events
  • Ability to grow within a corporate business
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Customer Service Representative- Bristol

Bristol, South West £30707 annum U-Drive

Posted 2 days ago

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Permanent

U-Drive are hiring! We have an great opportunity for a dynamic Customer Service Representative to join our committed team in Bristol. We are looking for a dedicated and hardworking individual who thrives in a dynamic and fast-paced work environment. As a vital part of one of U-Drive's essential teams, you'll play a key role in ensuring outstanding customer service.

About the Role

Under the guidance of the Branch Manager, you'll be part of a 45-hour rota that includes weekends. Your primary focus will be engaging with customers at the branch daily and addressing any inquiries that may arise.

Role Responsibilities

  • Generating quotes based on customer requirements and managing bookings
  • Confirming vehicle bookings and customer needs through phone calls
  • Administering Rental Hire Contracts
  • Utilizing internal systems for creating and processing vehicle bookings
  • Verifying customer ID and making decisions based on insurance requirements
  • Offering additional insurance products, upgraded vehicles, or add-on sale items during the point of sale
  • Checking vehicles in and out with customers, explaining terms of the hire
  • Handling payments, processing refunds via credit cards, cash, and online payment methods
  • Managing customer queries and complaints both over the phone and face-to-face
  • Conducting vehicle checks with customers, noting existing and new damage incurred during the hire
  • Managing vehicle faults, damage, or SMR (Service, Maintenance, and Repair) to workshops
  • Assisting with deliveries and collections of vehicles when required
  • Assisting with vehicle valeting when necessary

Requirements

About You

The ideal candidate will be a can-do individual who thrives in a fast-paced work environment. Collaborating closely with the Branch Manager, the successful candidate will play a pivotal role in ensuring efficient vehicle hiring services, providing an exceptional customer experience.

  • Full clean UK driving license
  • Positive "Can do" attitude
  • Ability to thrive in a fast-paced, changing environment
  • Strong team player
  • Commitment to providing excellent customer service
  • Excellent telephone manner and communication skills
  • Ability to work under pressure and meet deadlines
  • Resilience in handling customer queries and complaints

Benefits

About Us  

Established four decades ago, U-Drive is a family-owned and operated vehicle rental company that provides high-quality cars, LCVs, and specialised vehicles across the UK. Our cohesive team takes pride in delivering superb service to both business customers and private hirers.

What We Offer

  • 30 days (including bank holidays) annual leave in your first year, with additional accrual after 24 months of service up to your 5th year, reaching 33 days of annual leave
  • Training and development opportunities
  • Discounts at 3,000+ stores
  • Free eye tests
  • On-site parking where available
  • Competitive pension
  • Employee discount across U-Drive branches
  • Employee Wellbeing Program
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Customer Service Representative - Technical Support

BS1 3NU Bristol, South West £23000 Annually WhatJobs

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full-time
Our esteemed client is seeking an enthusiastic and customer-focused Customer Service Representative to join their busy team in Bristol, South West England, UK . This role is perfect for individuals who excel at problem-solving and are passionate about providing exceptional support to customers experiencing technical issues. You will be the first point of contact for customers via phone, email, and chat, diagnosing problems, offering effective solutions, and ensuring customer satisfaction.

Key responsibilities include actively listening to customer queries, accurately recording details of inquiries, and escalating complex issues to the appropriate departments when necessary. You will need to maintain a high level of product knowledge to provide accurate information and troubleshooting advice. The role also involves managing customer accounts, updating databases, and following communication procedures, guidelines, and policies. A commitment to continuous improvement and contributing to team goals is essential. The successful candidate will possess excellent communication and interpersonal skills, a patient and empathetic approach, and the ability to work efficiently in a fast-paced environment. Previous experience in a customer service or technical support role is highly desirable, as is familiarity with CRM software. Join us and be the friendly voice that helps our customers navigate their technical challenges.
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Customer Service & Sales Representative

Bristol, South West First Home Improvement

Posted 3 days ago

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permanent

Join our Team as a Customer Service & Sales Representative ( A valid driver's licence and access to reliable transportation ) - Full time only

Are you a dynamic and results-driven individual with a passion for sales? Do you thrive on meeting new people and building lasting relationships? If so, we have an exciting opportunity for you!

As a Customer Service & Sales Representative , you will:

  • Engage with p.





WHJS1_UKTJ

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Customer Service Assistant

SN15 2QU Chippenham, South West Compass Group

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Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

  • Preparing delicious, high-quality food that delights our clients and customers
  • li>Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1308/95661001/52695287/R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

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Sales/Customer Service

GL1 Barton, South West Inc Recruitment

Posted 3 days ago

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full time

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

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Customer Service Administrator

Gloucestershire, South West £25500 Annually First Base

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permanent

Customer Service Administrator -6554

Location: Quedgeley (1 day WFH)
Hours: Full-time, 40 hours per week (Monday to Friday - 8 am to 5 pm)
Salary: 25,500 per annum + excellent benefits

Job Description

Our client is seeking a Customer Service Administrator to join their Scheduling team. In this role, you'll collaborate closely with the Team Lead and Scheduling Manager to ensure that service appointments are scheduled efficiently. If you have relevant experience, this could be the perfect opportunity for you!

Key Responsibilities of a Customer Service Administrator:

  • Schedule service visits for technicians, ensuring efficient allocation of resources.

  • Confirm appointments and handle customer enquiries in a friendly and professional manner.

  • Manage scheduling conflicts and make adjustments as needed to keep operations running smoothly.

  • Work closely with other departments to align schedules with business needs.

  • Maintain accurate records using scheduling software and provide updates as needed.

  • Monitor technician availability and performance to ensure service deadlines are met.

Key Skills of a Customer Service Administrator:

  • Proven experience in an admin or customer service role in an office environment.

  • Team player with great communication and people skills.

  • Highly organised with strong time-management skills.

  • Proficient with scheduling software and MS Office; quick to learn new systems.

  • Able to handle pressure and adapt to changing priorities in a fast-paced environment.

Benefits

  • Paid leave on your birthday

  • Flexible roles available

  • Healthcare cash plan

  • Life assurance

  • Exclusive shopping discounts

  • Employee recognition scheme

  • Access to 24/7 GPs

  • Mental health support

  • Financial and legal support

  • Long service awards

  • 1 day working from home after 3-month probation

To be considered for this role, please contact Katie Tyrrell at First Base Emplyoment!

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Reception/Customer Service

Bristol, South West £13 Hourly Ritz Recruitment

Posted 1 day ago

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temporary

Temporary Customer Service Assistant – Bristol, BS2- £13.15ph

Enthusiastic and welcoming Customer Service Assistant/Receptionist is required for this fun and friendly student accommodation in the heart of Bristol city centre for a minimum of 1 month.

You will be the first point of contact for the residents to receive exceptional support and service and to ensure the property runs smoothly.

Duties:

  • Deal with enquiries from current and prospective residents via social networks, media communications, email, telephone and in person.
  • Organise events and open days for prospective and current residents.
  • Sort mail and parcels.
  • Liaise with residents on a regular basis.
  • Undertake viewings with potential residents.
  • Receive and process payments, and monitoring / chasing rent arrears when necessary.
  • Filing and maintaining customer data.
  • Liaise with the maintenance and accommodation team to ensure any issues are logged and resolved promptly.

Ideal Candidate

  • Proven customer service experience
  • Experience within Travel/Hospitality/Leisure would be a bonus 
  • People focussed
  • Passionate about providing a high level of customer service
  • Strong communication skills
  • Able to work in a fast paced environment
  • Calm under pressure

This is a temporary position to start immediately. Apply now for consideration

(RitzRecEmpBus)

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Customer Service Advisor

Bristol, South West £25000 - £26000 Annually Adecco

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permanent

Customer Support & Admin Assistant

Portishead near Bristol | Full-Time, Permanent | 25,000 per annum
Wednesday to Saturday (option for Tuesday)

Are you a proactive, reliable, and people-focused individual looking for a varied role in a growing business? We're recruiting on behalf of a well-established client based in Portishead , who is expanding their in-house support function and looking for a Customer Support & Admin Assistant to join their friendly team.

This is a fantastic opportunity to join a company that prides itself on delivering excellent customer service and values team members who take initiative and thrive in a collaborative environment.

The Role:

You'll be supporting a busy customer service desk during the week and taking the lead on Saturday support , ensuring smooth handling of emergency calls and follow-ups. When things are quieter, you'll assist the admin team with general office tasks-so no two days are the same!

Key Responsibilities:

  • Answering and logging customer calls using internal systems
  • Providing first-line support and escalating where needed
  • Coordinating weekend/emergency work and ensuring follow-up
  • Supporting the admin team with data entry and general office duties
  • Working independently on Saturdays and taking initiative during quieter periods

What We're Looking For:

  • A trustworthy, self-motivated individual who's confident working solo
  • Strong communication and organisational skills
  • Previous experience in customer service or admin roles is a plus
  • Comfortable using IT systems and learning new tools
  • Someone who enjoys variety and is happy to pitch in where needed

Working Hours:

  • Wednesday to Friday: 9:00 AM - 5:00 PM
  • Saturday: 8:30 AM - 3:00 PM
  • (Optional Tuesday available if preferred)

Why Apply?

  • Competitive salary of 25,000
  • 3-day weekend (Sunday-Tuesday) for great work-life balance and an early finish on a Friday
  • Join a supportive, growing team with a strong sense of purpose
  • Opportunity to make a real impact in a key support role

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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