1555 Customer Service jobs in New Zealand

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1308/95666001/52720775/R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Customer Service Administrator -6554

Location: Quedgeley (1 day WFH)
Hours: Full-time, 40 hours per week (Monday to Friday - 8 am to 5 pm)
Salary: 25,500 per annum + excellent benefits

Job Description

Our client is seeking a Customer Service Administrator to join their Scheduling team. In this role, you'll collaborate closely with the Team Lead and Scheduling Manager to ensure that service appointments are scheduled efficiently. If you have relevant experience, this could be the perfect opportunity for you!

Key Responsibilities of a Customer Service Administrator:

• Schedule service visits for technicians, ensuring efficient allocation of resources.

• Confirm appointments and handle customer enquiries in a friendly and professional manner.

• Manage scheduling conflicts and make adjustments as needed to keep operations running smoothly.

• Work closely with other departments to align schedules with business needs.

• Maintain accurate records using scheduling software and provide updates as needed.

• Monitor technician availability and performance to ensure service deadlines are met.

Key Skills of a Customer Service Administrator:

• Proven experience in an admin or customer service role in an office environment.

• Team player with great communication and people skills.

• Highly organised with strong time-management skills.

• Proficient with scheduling software and MS Office; quick to learn new systems.

• Able to handle pressure and adapt to changing priorities in a fast-paced environment.

Benefits

• Paid leave on your birthday

• Flexible roles available

• Healthcare cash plan

• Life assurance

• Exclusive shopping discounts

• Employee recognition scheme

• Access to 24/7 GPs

• Mental health support

• Financial and legal support

• Long service awards

• 1 day working from home after 3-month probation

To be considered for this role, please contact Katie Tyrrell at First Base Emplyoment!

Customer Service Coordinator
25,396 per annum + benefits
Trowbridge, Wiltshire
12 month fixed term contract

Do you have a strong background in customer service and administration? Do you enjoy working within a fast-paced and dynamic department where teamwork is key? If the answer is YES, then this could be the fixed term contract position you have been looking for!

My client is currently seeking an experienced Customer Service Administrator to join their growing team in Trowbridge. You will be playing a vital role within the department, as you will be the first point of contact for customers with regard to their orders and queries.

Duties:

• Processing customer orders received via telephone and email
• Responding to customer enquiries
• Updating customers on their order process
• Manage the department inbox
• Liaising with Suppliers
• Booking and checking incoming orders
• Liaising with customers with regards to their deliveries
• General administration

Person Specification:

• Previous customer service/sales order processing experience
• Professional and personable telephone manner
• Able to work under pressure and to timescales
• Excellent communication and organisational skills
• Fast but accurate data entry speed
• Sound knowledge of Microsoft Office

Hours of work will be Monday to Friday 39 hours per week.

Due to the client's location having your own transport would be beneficial.

This is a fantastic opportunity for a candidate who would like to work for an expanding but well-established company in Trowbridge. The company offers some excellent employee benefits which include a free on-site lunch each day!

Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.

Customer Service Administrator
12.73 per hour + holiday
Corsham, Wiltshire
6 week Temporary Assignment

Do you have previous customer service experience? Are you immediately available? If the answer is YES, then this could be the temporary position you have been looking for!

Working in partnership with my client, we are looking to recruit a proficient and engaging Customer Service Administrator to join their growing team in Corsham. You will be the main point of contact for customers ensuring a first-class service is provided at all times.

Duties:

• Contacting customers to arrange deliveries
• Resolve customer queries via telephone and email
• Liaise with 3rd party logistics
• Schedule appointments
• Update and maintain electronic records and documentation
• Liaise with outside organisations
• Ensure all documentation is accurate and correct
• General administration

Person Specification:

• Previous customer service experience is essential
• Excellent communication and organisational skills
• Professional and personable telephone manner
• Able to build rapport quickly
• Sound knowledge of Microsoft Office
• Able to work well under pressure and to timescales

Hours of work will be Monday to Friday 8am - 4.30pm (week 1), then 10am - 6.30pm (week 2).

This role will be starting immediately, therefore candidates must be immediately available. Due to the client's location, having your own transport would be beneficial.

Successful candidates will be contacted within 7 working days of their applications. should you not hear from us within this time, please assume that your application was unsuccessful.

Customer Service Administrator

Gloucestershire

Contract

Up to £15.50 p/h

Customer Service Administrator required by busy and growing engineering company. The successful Customer Service Administrator will manage sales order processing and provide exceptional administrative support on a contract basis.

Main Duties: Customer Service Administrator

• Processing purchase orders and generating accurate sales orders.
• Preparing sales orders for efficient shipment.
• Communicating effectively with internal teams and external customers to resolve queries and provide timely updates.
• Handling credit requests with precision and efficiency.
• Providing administration support to the team.

The ideal candidate will be able to demonstrate the following: Customer Service Administrator

• A background within a similar role, ideally gained within a manufacturing or engineering or equivalent environment.
• Confident and professional communication skills with the ability to build relationships and influence others.
• Thrives in a fast-paced environment, adapting seamlessly to changing priorities.
• Exceptional attention to detail and strong organisational skills.
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Flexibility to work across different sites in Gloucestershire.

If you are already a Sales Administrator, Sales Order Processor, Customer Account Administrator, you may also be suitable for this role.

Please contact Anna Hinton (phone number removed) (url removed)

Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.

Customer Service Executive

Our client is a dynamic, forward-thinking organisation that prioritises the personal growth and development of its employees. They're all about creating a fantastic work environment, and now they are looking for a motivated Customer Service Executive to join their growing team.

The Role

We are looking for a dedicated and customer-focused individual who is confident on the phone and has a talent for building relationships. As part of the team, you'll be at the heart of providing excellent service to existing and potential clients.

Main Responsibilities

• Provide exceptional customer service by prioritising customer needs, ensuring a positive and supportive experience at all times.
• Accurately process and acknowledge customer orders, ensuring timely delivery and customer satisfaction.
• Handle and resolve customer queries and requests, demonstrating a proactive approach to problem-solving.
• Communicate lead times, order statuses, and any issues affecting delivery or product availability in a timely and clear manner.
• Ensure all digital and physical files are accurately maintained, compliant with audit standards, and easily accessible for internal use.

Required

• Previous experience in customer service, ideally within the manufacturing sector or similar.
• Strong communication skills with the ability to build rapport and trust with clients.
• Confident phone manner and comfortable handling customer queries.
• Ability to work within a team while maintaining individual accountability.

Salary

25,000 - 26,000

Location

Yate, Bristol (onsite position)

How to Apply

If you are interested, please apply below, alternatively, contact Sandra on (phone number removed) or (url removed)

INDOTHER

We are looking for a self-motivated Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately.

Our clients provides technical services to end users and schools across the UK and are looking for an enthusiastic self-driven confident customer service advisor to work alongside a busy team helping to provide exceptional service to clients via email and phone with enquiries and updates.

Details:

• Role:  Customer Service Advisor
li>Pay Rate:  £12.21 ph < i>Location:  Swindon (on bus route) li>Hours:  9am - 5pm. Monday - Friday

Responsibilities:

· Booking/updating service requests onto our call management system.

· Contacting customers i.e. end users, Schools, Universities and couriers.

· Arrange the collection and returns of equipment/devices.

· Managing customer enquiries and expectations.

· Liaising with couriers & other 3rd parties.

· Communicating statuses back and forth with internal service support team who manage the customer accounts.

Requirements:

· Previous experience in customer service facing role (1 year)

· Strong communication skills, both verbal and written.

· Ability to analyze customer needs and provide appropriate solutions.

· Proficiency in using CRM systems.

· Excellent problem-solving skills

· Attention to detail.

· Ability to work at pace under pressure in a busy team environment

Challenge Yourself and Impact the Future!

MACDERMID ALPHA ELECTRONIC SOLUTIONS

Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and every step of device manufacturing within each segm.

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