1939 Customer Service jobs in Oxford Street
Customer Service Representative
Posted 6 days ago
Job Viewed
Job Description
Are you ready to embark on an exciting career with us? Do you possess a natural flair for customer service? Are you looking for a role where your skills can truly shine? We are currently looking for a Customer Service Representative to join our busy team in Westerham - TN16!
Hours of Work: Full Time, Permanent
As a Customer Service Representative, your main responsibility will be to ensure every customer receives an exceptional experience. You will provide technical advice, assist in fault finding, and schedule service appointments, all while handling queries via email and telephone. Your role is pivotal in ensuring that we meet our customers' needs effectively, resolving issues at the first point of contact and maintaining our reputation for excellence. Are you ready to take on this challenge?
Customer Service Representative Requirements:
Proven experience in a customer-facing environment.
Exceptional communication skills, both verbal and written.
Ability to swiftly assess and handle complex situations.
Excellent problem-solving skills with a keen attention to detail.
A positive attitude and strong team player mindset.Customer Service Representative Benefits:
33 days holiday (inclusive of Bank Holidays)
Employee Assistance Programme
Annual Incentive Plan Bonus Structure
Life Assurance
Health & Wellbeing Programme, including health cash plan and employee assistance
Pension Plan
High St Reward Scheme
Refer a Friend Programme
Free Parking
Frequent Technology User Free Eye Care
Flexible working model
Employee Recognition Programme Meet the Organisation: Who We Are and What We Do
At Fortune Brands Innovations, we are a leading US-based company, listed on the New York Stock Exchange, dedicated to providing an exceptional portfolio of brands that enhance homes worldwide. Our specialist kitchen and bathroom division encompasses luxury British brands, including Shaws and Perrin & Rowe. As a committed and innovative team, we pride ourselves on delivering excellence through design, innovation, and craftsmanship.
If you think you are suitable for this Customer Service Representative role, please apply now! We can’t wait to welcome you aboard and watch you excel in our thriving environment!
Customer Service Representative
Posted 12 days ago
Job Viewed
Job Description
About the Company
You'll be joining a well-established and growing residential property brand that prides itself on delivering high-quality homes and exceptional service across the UK rental market. Known for its stylish, resident-focused developments, the company is committed to creating places people are proud to live in-and equally proud to work for.
About You
You are friendly, well-presented, and bring a warm and professional attitude to every interaction. You have a fantastic telephone manner, strong communication skills, and excellent email writing ability. You take pride in helping people, staying organised, and working with precision.
Key Responsibilities
Welcoming visitors and applicants at our front desk and handling walk-in enquiries.
Managing inboxes (Wembley & repairs), handling calls, and responding to tenant queries.
Scheduling viewings and maintenance access, and managing the Wembley diary.
Performing pre-calls for prospective applicants and supporting leasing processes in Hubspot.
Organising building events and preparing move-in packs and inductions for new residents.
Ensuring building systems like Help the Move, Parcel Safe, and Just-in are up to date.
Booking and liaising with contractors, issuing access passes, and updating records.
Monitoring office stock and welfare supplies, placing orders as needed.
Carrying out building walks and inspections to uphold high standards.
What We're Looking For
Friendly and confident personality with a can-do attitude.
Exceptional customer service skills - especially important for meeting mystery shopper criteria.
Proficient in email and telephone communications.
Highly organised, detail-oriented, and tech-savvy (Hubspot experience is a bonus).
Ability to multitask and manage a busy front-of-house role efficiently.
If you enjoy variety, have a passion for service, and are ready to be the heartbeat of our building, we'd love to hear from you!
Apply now and make a difference where first impressions truly count.
Customer Service Representative
Posted 12 days ago
Job Viewed
Job Description
Our client is a fabulous organisation located in the beautiful area of Hampton Court. They require a confident and professional person to assist their clients with product enquiries, sales order processing and to respond to emails from customers within a short timescale and appropriately. You will have great interpersonal, admin and computer skills as well as accurate data entry ability. You will have a lively personality and be happy to work within a small but friendly team and always happy to help colleagues with other tasks when required.
Excellent opportunity
25 - 26.000P.A.
Monday - Friday, 9am - 5.30pm - office based only
Hampton Court area
Customer Service Representative
Posted 28 days ago
Job Viewed
Job Description
About the Company
You'll be joining a well-established and growing residential property brand that prides itself on delivering high-quality homes and exceptional service across the UK rental market. Known for its stylish, resident-focused developments, the company is committed to creating places people are proud to live in-and equally proud to work for.
About You
You are friendly, well-presented, and bring a warm and professional attitude to every interaction. You have a fantastic telephone manner, strong communication skills, and excellent email writing ability. You take pride in helping people, staying organised, and working with precision.
Key Responsibilities
Welcoming visitors and applicants at our front desk and handling walk-in enquiries.
Managing inboxes (Wembley & repairs), handling calls, and responding to tenant queries.
Scheduling viewings and maintenance access, and managing the Wembley diary.
Performing pre-calls for prospective applicants and supporting leasing processes in Hubspot.
Organising building events and preparing move-in packs and inductions for new residents.
Ensuring building systems like Help the Move, Parcel Safe, and Just-in are up to date.
Booking and liaising with contractors, issuing access passes, and updating records.
Monitoring office stock and welfare supplies, placing orders as needed.
Carrying out building walks and inspections to uphold high standards.
What We're Looking For
Friendly and confident personality with a can-do attitude.
Exceptional customer service skills - especially important for meeting mystery shopper criteria.
Proficient in email and telephone communications.
Highly organised, detail-oriented, and tech-savvy (Hubspot experience is a bonus).
Ability to multitask and manage a busy front-of-house role efficiently.
If you enjoy variety, have a passion for service, and are ready to be the heartbeat of our building, we'd love to hear from you!
Apply now and make a difference where first impressions truly count.
Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
The Customer Service Representative is a crucial role providing outstanding Customer Care whilst supporting all Amcare by Convatec Customers. Delivering prompt responses to customer queries. Ensuring efficient processing of Customer orders. Maximise all new business opportunities through referral leads. Grow business value by retaining existing customers.
**Key Responsibilities:**
+ Support customers by phone, electronically and face to face.
+ Process customer orders received via inbound and outbound telephone, email and post.
+ Respond promptly to customer and colleague enquiries.
+ Maintain complete and accurate records of all customer interactions in the company CRM system
+ Maximize all referral opportunities and ensure leads are passed to the relevant referral specialist
+ Drive long term business relationships and strengthen retention via customer registration to me+ programme.
+ Drives performance through self-motivation and prioritizes workload to ensure that the service standards of the business are maintained hand in hand with achievement of personal targets.
+ Displays sensitivity to the customer's needs including the need for confidentiality and discretion in written and spoken communication
+ Follows and understands the need for established procedures within the department but also questions, and continuously looks for ways they can be improved
+ Develops relationships with customers through empathy and diplomacy
**Skills & Experience:**
+ High levels of empathy with active listening skills
+ Problem solver, able to deal effectively and professionally with end user and healthcare professionals queries
+ Ability to work collaboratively with internal and external stakeholders
+ High Level of organizational skills and an ability to prioritize workload whilst multitasking
+ Excellent verbal, written and face to face communication skills
+ Strong Keyboard skills, including advanced knowledge of Word, Excel and note writing
+ Ability to work independently and as a team
+ Proven track record of working towards KPI's and targets
+ Attention to detail with a high level of accuracy
+ Telephony, CRM and prescription system experience
**Qualifications/Education:**
+ At least 1-2 years of significant practical experience in customer services role
**Working Conditions**
Normal working hours are Monday - Friday from 9am to 5pm, with rotation of Saturdays 9am - 1pm (~once every 8 weeks).
Our lines are open from 8am to 8pm, hence there might be occasionally the need to cover outside of normal working hours.
Our transformation will change your career. For good. You'll be pushed to think bigger and aim for excellence. Your ideas will be heard, and you'll be supported to bring them to life. There'll be challenges. But, stretch yourself and embrace the opportunities, and you could make your biggest impact yet.
This is stepping outside of your comfort zone.
This is work that'll **move** you.
**#LI-CM1**
# **LI-Onsite**
**#ForeverCaring**
**#ForeverConvatec**
**#WeAreConvatec**
**Beware of scams online or from individuals claiming to represent Convatec**
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you're unsure, please contact us at .
**Equal opportunities**
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
**Notice to Agency and Search Firm Representatives**
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
**Already a Convatec employee?**
**If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!**
Customer Service
Posted 9 days ago
Job Viewed
Job Description
They are seeking Customer Service Advisor with excellent administrative, customer services, data entry / data input, time-management, organisational and communication skills with the ability to work to a high level of accuracy is required for the well-established Customer Support Team of a global brand based in Egham, Surrey.
JOB OVERVIEW
We have a fantastic new job opportunity for a Customer Support Advisor with excellent administrative, customer services, data entry / data input, time-management, organisational and communication skills with the ability to work to a high level of accuracy.
Working as the Customer Support Advisor you will be the first point of contact for all customer interactions and will strive to maintain and build upon these existing relationships, exceeding customer expectations.
This role will require excellent written and verbal communication skills and the ability to act calm and professional when dealing with enquiries. You will also need excellent data entry / data input skills as you will be required to update the system to process orders, product returns and enter large amounts of data onto the database.
As the Customer Support Advisor you will have excellent multi-tasking skills with the ability to prioritise your work and be comfortable with a large amount of administrative tasks whilst manging customer enquiries.
DUTIES
As the Customer Service Advisor your duties and responsibilities include:
- Process orders, credit and debits
- Process returns and resolve complaints
- Answer phones, emails and web enquiries
- Make proactive calls and emails to customers
- Manage backorders and Outlook tasks on a daily basis
Customer Service
Posted 6 days ago
Job Viewed
Job Description
We have an exciting opportunity to work for a nationally recognised food manufacturer, considered to be the leader in its field. Pay rate £28.808 per annum. The role of Customer Service is based in West London, Greenford.
Experience working on Defacto system would be an advantage, but not compulsory.
Key Duties and responsibilities:
- Accurately process orders in line with specific customer requirements, reporting any anomalies.
- Handle consignment orders and support the invoicing process efficiently.
- Respond to customer inquiries via telephone and email, ensuring SLA compliance.
- Arrange third-party transport for applicable orders as needed.
- Collaborate with internal teams and customers to address special requirements.
- Maintain high service standards and meet all customer expectations.
- Foster clear and effective communication with key business departments.
- Contribute to Health & Safety, Food Safety, and Socio-Environmental/Energy values while supporting company-wide objectives.
- Achieve all KPIs and goals, including set objectives.
Shift:
Monday to Friday 06:30 to 16:30
We offer full support for you to succeed in your role! First Call Contract Services is an employer of choice for candidates from many backgrounds, such as MHE drivers, delivery drivers, warehouse, customer service, support worker, retail associate, cleaner and many more.
Why work with First Call?
- Working with First Call Contract Services gives you many additional benefits!
- Money-saving offers and discounts at your fingertip.
- 24/7 GP helpline
- Discounted Gym membership in over 2500 gyms
- Online Payslip Access
- Personal Insurance
- Weekly Pay
This is a fantastic opportunity for the right candidates to begin a career with a company that offers genuine long-term opportunities and career development.
First Call Contract Services ltd is acting as an Employment Business in relation to this vacancy.
Be The First To Know
About the latest Customer service Jobs in Oxford Street !
Customer Service Representative – Sales
Posted 6 days ago
Job Viewed
Job Description
Are you ready to embark on an exciting journey in customer service? Do you thrive in fast-paced environments where your skills can truly shine? How would you like to assist customers while achieving fantastic sales targets? We are currently looking for a Customer Service Representative – Sales to join our busy team in Westerham!
Hours of Work: Full-time, permanent position
As a Customer Service Representative – Sales, you will engage with customers via email, telephone, and live chat, providing them with the technical support they need while identifying appropriate products and sales solutions. You will be responsible for ensuring customers have an exceptional Customer Journey, handling a high volume of contacts, updating records in line with GDPR regulations, and supporting the team to achieve both personal and team sales targets. Your ability to communicate effectively and maintain professionalism will be crucial as you assist customers in a variety of situations.
Customer Service Representative – Sales Requirements:
Proven experience in a customer-facing role with a strong customer orientation.
Excellent verbal and written communication skills.
Strong problem-solving abilities and a goal-oriented mindset.
Proficient technical skills to assist customers.
A passion for sales and achieving targets.Customer Service Representative – Sales Benefits:
33 days holiday (inclusive of Bank Holidays)
Employee Assistance Programme
Annual Incentive Plan Bonus Structure
Life Assurance
Health & Wellbeing Programme, including health cash plan and employee assistance
Pension Plan
High St Reward Scheme
Refer a Friend Programme
Free Parking
Frequent Technology User Free Eye Care
Flexible working model
Employee Recognition ProgrammeMeet the Organisation: Who We Are and What We Do
Fortune Brands Innovations is a leading US-based company listed on the New York Stock Exchange, renowned for developing a dynamic portfolio of brands for homes worldwide. Our specialist kitchen and bathroom division encompasses luxury British brands and innovative technologies that focus on design, quality, and craftsmanship. With over 600 employees across the UK, we are dedicated to delivering exceptional products and service from our state-of-the-art facilities.
If you think you are suitable for this Customer Service Representative – Sales role, please apply now! We can’t wait to meet someone with your talent and enthusiasm!
Customer Service Representative Sales
Posted today
Job Viewed
Job Description
Are you ready to embark on an exciting journey in customer service? Do you thrive in fast-paced environments where your skills can truly shine? How would you like to assist customers while achieving fantastic sales targets? We are currently looking for a Customer Service Representative Sales to join our busy team in Westerham!
Hours of Work: Full-time, permanent position
As a Customer Service Repre.
WHJS1_UKTJ
Reception / Customer Service
Posted today
Job Viewed
Job Description
Receptionist / Customer Service – £13.50 per hour
Brentford, TW8, 6 weeks, 40 hours/week (incl. some weekends)
Join a friendly, customer-focused team at a small but dynamic property company, delivering top-tier service at one of their Brentford apartment buildings.
As a Receptionist/Customer Service Assistant, you’ll be the face of the building,ensuring residents feel welcome, safe, and supported throughout their stay.
Your day:- Welcoming residents and building strong, positive relationships
- Handling day-to-day enquiries and resolving or escalating complaints
- Supporting resident communications and keeping everyone informed
- Managing parcel deliveries and ensuring smooth handovers
- Coordinating key access for contractors, agents, and other third parties
- Conducting regular inspections of communal areas for cleanliness and safety
- Ensuring seamless move-in and move-out experiences
- Previous experience in Reception, Customer Service, or Front of House
- Background in property, hospitality, or travel is a plus
- Excellent communication skills—both written and verbal
- Professional appearance and a passion for delivering great service
- Confident, self-motivated, and able to work independently
If you’re enthusiastic about creating a welcoming environment and enjoy working with people, we’d love to hear from you.
Apply now and be part of something great!
(Ritz Rec Emp Bus)