965 Customer Service jobs in Paignton
Customer Service Representative - Exeter
Posted today
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Job Description
We are currently advertising for 12 months contracts across our New Business, Claims & Agency management teams.
At LV= Life and Pensions, we’re fully committed to ensuring that our customers trust us to protect their families, finances, and futures – that’s why we keep them at the heart of every decision we make. In fact, doing the right thing is what unites all 1,200 of our people, driving us forward as we shape tomorrow, together.
We are currently offering a hybrid working model (Full time office working until after an initial training period between 3-6 months) - so this would mean spending 3 days at our Exeter office, and the rest of your week from home - the best of both worlds!
You’ll work 37.5 hours per week (Monday to Friday between 9am-5pm). No weekend work. Overtime is available where there is a business requirement.
We offer a hybrid working model; however, your presence will be required in our Exeter office. (Full time office working until after an initial training period of 6 months).
Salary is £24,570. Your salary will also have the potential to increase as you progress thought our career development framework when milestones are reached.
About You
We’re looking for people of all walks of life to join our team, who will be friendly, kind, ambitious, passionate, empathetic and caring! If you are all of those things, you’re who we’re looking for. We thrive on the benefit of everyone’s differences and love to learn from each other - being totally committed to equal opportunities opens up massive benefits, not just to our organisation and people, but also to our members and our products. Whoever you are, whatever you are and in whatever way you identify, you’re welcome here.
Within your role as part of our busy Customer Response Teams, you'll focus on maintaining contact with our customers, predominantly via telephone communication or by email.
You may be dealing with customers who are making claims on existing policies, meaning that some people you speak to will be bereaved and in need of our compassion and care. You may also be dealing with new policy creation by speaking with our team of Independent Financial Advisors, these conversations are crucial to providing the best possible experience for our new customers and driving our values into each conversation.
Some of these calls may be a little difficult, but we’ll always support you. You’ll be providing care and support to people during challenging points in their lives – your contact with them could have a really positive impact during an otherwise difficult time.
Our team is massively supportive and everyone around you will help each other. You’ll be trained and mentored to make sure you know the systems and processes inside out, as well as learning how to deal with the tougher scenarios. One thing we’re good at? Celebrating success and a job well done!
So if you enjoy being on the phones and are looking for a role where you can really make a difference and help others, this is it! Don’t miss your chance to join us!
Key Responsibilities
Whether you’re joining us from a similar role in Customer Services or looking to kick-start your career in this field, we want to speak to you. You’ll need to:
Have experience of providing outstanding customer service, whether that's in retail, hospitality, or perhaps healthcare
Be a team player who enjoys working with others
Be compassionate and caring
Have great communication skills and a real talent for making customers feel special
Be a fantastic multi-tasker
Be able to use your initiative to solve problems and create solutions that delight our customers
Be good with words and numbers, and pay strong attention to detail
Be supportive, respectful, and courteous to all your new colleagues.
Although it can be tough dealing with calls of this nature, it is thoroughly rewarding being able to make one thing just that little bit easier for customers and their loved ones.
Rewards and Benefits
This role is a Band A in the LV= Structure.
At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers and we’ll reward you with an attractive, competitive salary and benefits package in exchange for your hard work, including:
• 26 days' holiday – which increases after two years’ service to 28 days (adjusted for shorter contracts).
• The opportunity to buy or sell up to five days’ holiday
• An annual bonus scheme based on company and personal performance
• Cycle to work scheme
• A competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14% - subject to National Minimum Wage requirements.
• You’ll receive up to 20% discount on our life products for you and your immediate family.
• Free parking is available on-site, offered on a first come first served basis
• We have a fantastic new coffee lounge where you can relax, socialise, and enjoy a delicious drink and snack.
• Free tea and coffee-making facilities are also available in the office, including dairy and dairy-free milk
• Free book-swap scheme for you to find what you love, whether it's a thrilling tale or romantic novel
• Access to on-site Mental Health first aiders and our free, 24-hour employee EAP helpline
Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.
We’re proud of our inclusive culture at LV= and, as an equal-opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it’s right for you, our members and customers, and our business, then we’ll do everything we can to make it happen.
Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship in order for your application to be considered.
Sales & Customer Service Representative
Posted 5 days ago
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Sales & Customer Service Representative
DK Recruitment are currently working with a leadingtraining and apprenticeship provider in their search for a driven Sales & Customer Service professional.
We are looking for someone enthusiastic and organised to join theirteam. This is a varied role that blends proactive sales activity with excellent customer service, helping to grow existing accounts and increase thelearner base while ensuring employers and learners receive outstanding support.
Key Responsibilities
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Proactively engage with prospective learners and employers to promote trainingprogrammes.
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Respond to enquiries by phone, email, and in person, providing clear and accurate information.
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Build and maintain strong relationships with new and existing clients.
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Support learners through the sign-up and onboarding process, ensuring a smooth customer journey.
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Work closely with the delivery and support teams to ensure a seamless experience from enrolment to completion.
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Achieve sales and performance targets in line with business objectives.
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Maintain accurate records of interactions in CRM systems.
About You
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Experience in sales, customer service, or a related role (ideally within training, education, or recruitment).
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Excellent communication and interpersonal skills.
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Confidence in making outbound calls and engaging new clients.
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Strong organisational skills and attention to detail.
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Positive, motivated, and target-driven.
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A genuine interest in education, training, and helping people achieve their goals.
Customer Service Supervisor
Posted 3 days ago
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Job Description
An exciting new opportunity has arisen working as a Customer Service Supervisor a national company who are experiencing a period of growth.
JOB TITLE: Customer Service Supervisor (Office Based)
LOCATION: Exeter
HOURS: Monday to Friday 8.30 am-4.30pm with an occcasional Sunday
SALARY : 28,000-30,000
BENEFITS: 22 days plus Bank Holidays increasing each year, free parking, profitability and sales bonus
THE ROLE: We are currently recruiting for the Exeter site of this national company. You will be joining a team who all support each other and laugh every day. This is a new role and an exciting opportunity to be integral part of the customer service team and fully support and coach a small team of 4 dedicated Customer Service Administrators. You will provide an office based link between customer and company in order to satisfy queries, record & resolve problems and ensure a high standard of customer care in accordance with our customer commitment.
Daily duties will include:
To oversee a team of four Customer Service Administrators
Coach and mentor the team and identify any training needs
To process all documentation correctly and maintain files and records according to procedures
To expand business/obtain appointments form customer base
To action messages received
To forward queries and keep managers, supervisors, colleagues informed as necessary
Assist with answering customer calls
Organise the work schedule for the customer service team including lunch cover and holiday requests
Respond to email enquires and general administrative tasks as per the needs of the team
The successful candidate:
- Excellent communication skills and telephone manner
- Strong customer service experience
- Computer skills and a willingness to learn
- A can do attitude where no job is too big or small
- A positive disposition and someone who enjoys a fun dynamic environment
- Ideally some supervisory experience but not essential
If you are interested in finding out more please apply online, email (url removed) or contact the office on (phone number removed).
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Advisor
Posted 18 days ago
Job Viewed
Job Description
Total Contracted Hours: 37.5
An exciting new Customer Service Advisor opportunity at DX!
About Us
We think we are more than just a delivery company. We know each item tells a story and we know that for someone, somewhere, it'll make their day, or not - if we fail!
We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.
What will it feel like to be part of our team?
At DX we know our people are our foundation of success. We are passionate about you developing your career with us; if this is part of your plan too, DX will provide the training and the opportunities! Whatever you choose, you will work with a great bunch of people who are focused on meeting the DX Delivered Exactly promise.
Why DX?
We achieve our outstanding results through our people. Our ability to recruit, train, promote and retain top quality talent is one of our core strengths and has been fundamental to our long term growth. It is our entrepreneurial, dedicated, customer-focused people who are making business happen. They are behind our fantastic success and incredible growth. They are driving us forward as we define the future of work.
We recruit ambitious, driven people who bring new ideas that improve our services. If you are energetic and can deliver outstanding results, we will give you the opportunity to build a rewarding and successful career.
Role summary:
Our Customer Service Advisors live our customer promise - Delivered Exactly - by delighting our customers each and every time. This role, through proactive and timely actions, provides fantastic service to a wide range of interesting and demanding customers. Working alongside our operational and account management teams you will be able to positively influence our customers' needs and resolve any potential issues.
Key responsibilities:
- Receive and handle all inbound, internal and external customer queries and manage through to resolution for specific customer accounts
- Action all customer queries in line with the required processes and service level agreements
- Work as part of a team to ensure great customer service delivery - every time
- Engage proactively with service centres to ensure customer requirements are received and actioned
- Recognise and deal with queries, requests and problems in line with our customer account requirements
- Identification and action of escalation issues
- Undertake any other customer account support duties as required
Benefits:
- Competitive Rates of Pay
- Company Funded Health Cash Plan
- Holidays: 20 days increasing with length of service + bank holidays
- Long Service Recognition scheme
- Enhanced Maternity & Paternity
- Company Pension Scheme
- Life Assurance
- Employee Assistance programme including 24/7 Virtual GP
- DX Discounts Portal
- Excellent opportunities for career progression and more!
We look forward to hearing from you!
Customer Service Advisor
Posted 18 days ago
Job Viewed
Job Description
Newton Abbot | 37.5 hours per week | 9am - 5:30pm (1-hour unpaid lunch)
Acorn by Synergie is recruiting Customer Service Advisors to join a busy and supportive team on a temporary basis. These roles are initially for a minimum of 3 months, with the potential to become permanent depending on performance and business needs.
Key Responsibilities
- Provide professional, high-quality email and live chat support to customers and partners.
- Represent the brand across social media channels, ensuring every interaction reflects outstanding customer care.
Candidate Requirements
- Previous customer service experience (email, live chat, or social media preferred).
- Strong written communication skills.
- Proactive, friendly, and professional approach.
- Confidence using digital systems and multitasking in a fast-paced environment.
Key Information
- Start Date: Monday 29th September.
- Interviews: Wednesday 24th September 2025, 6pm - 7pm.
- Training: Full-time in-office for 2 weeks (Mon-Fri).
- Hours After Training: 5 days out of 7, including one weekend day (preference for Sat or Sun can be noted, but not guaranteed).
Apply Now
If you're passionate about delivering exceptional service and want to join a supportive and forward-thinking team, apply today!
Acorn by Synergie acts as an employment business for the supply of temporary workers.
Customer Service Agent
Posted 27 days ago
Job Viewed
Job Description
Key Responsibilities:
Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their needs.Order Support: Assist with processing orders, tracking statuses, and managing returns or exchanges.Record Keeping: Maintain accurate logs of all customer interactions, issues, and resolutions.Team Collaboration: Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.Customer Feedback: Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.Retention Efforts: Build strong, lasting relationships with customers through proactive support and engagement.Qualifications:
Education: High school diploma or equivalent required; college degree is a plus.Experience: Previous customer service experience or similar roles is beneficial.Skills:
Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Patience and professionalism in handling challenging situations.Strong organizational skills and attention to detail.Proficiency with customer service software, CRM tools, and Microsoft Office Suite.Ability to manage multiple tasks in a fast-paced setting.What We Offer:
Competitive pay and a comprehensive benefits package.Opportunities for growth and career development.A supportive and collaborative team environment.Employee discounts on company products and services. How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter. We look forward to learning more about your experience and how you can contribute to our customer service team.Customer Service Technician - Exeter
Posted today
Job Viewed
Job Description
We have a great opportunity for a Customer Service Technician to join our team within Vistry Devon South West, based at our Exeter office, you will be required to travel to sites across the region. As our Customer Service Technician, you will provide an exceptional customer care service to all Vistry Clients and Customers in accordance with the guidelines specified within the associated contract conditions and working to maintain our 5* builder status. To assist office-based staff and offer technical advice regarding the remedial solutions, and where required carry out repairs, and complete works on time and within the first visit.
We value in-person collaboration and team culture, but we’re also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.
Let’s cut to the chase, what’s in it for you…- Competitive basic salary and annual bonus
- Company van
- Salary sacrifice car scheme available to all employees
- Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
- 2 Volunteering days per annum
- Private medical insurance, with employee paid cover
- Enhanced maternity, paternity and adoption leave
- Competitive pension scheme through salary sacrifice
- Life assurance at 4 x your annual salary
- Share save and share incentive schemes
- Employee rewards portal with many more benefits…
- Behave in line with our company values – Integrity, Caring and Quality
- Delivering customer service excellence and best practice within a fast paced and challenging environment
- General carpentry, making good, painting and decoration, dry lining, tiling and grouting essential. Including changing kitchen doors, cabinets, and base units/aligning doors
- Knowledge of basic plumbing and an ability to diagnose basic plumbing issues
- Mastic and sealant skills to accord with the NHBC consistent approach to finishes
- A Keen eye for detail and final finish
- Able to engage and build positive working relationships with our customers and stakeholders to manage customer journey
- Excellent communication skills with an ability to remain calm under pressure
- Excellent time management, planning and prioritisation skills
- Full Driving license with a willingness to travel
Desirable…
- Formal carpentry qualification
- A background in construction / housebuilding
- Practical knowledge of NHBC Standards and A Consistent Approach to Finishes Chapter 9.1
- To carry out remedial works as deployed by the customer’s service team in occupied and unoccupied properties
- To organise and prioritise workload, and review defects lists to ensure that any materials required are collected prior to customer appointments.
- To complete works to a high standard of quality in line with NHBC/LABC/Premier, with a consistent approach to finishes, on time at the first visit
- Ad hoc duties on closed site and assist with any customer ready inspection works when required.
- To assist Area Manager and Partners to inspect and resolve End of Defect Period reported defects.
- Provide feedback on subcontractor quality issues.
- Work as part of a team and provide support to the Customer Service Manager and Coordinators.
- Carry out work in a safe, cost-effective manner and look for opportunities to reduce costs and improve standards.
We build more than homes, we’re making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you’ll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we’re a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach.
Join us in making Vistry.
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Sales Customer Service Advisor
Posted 17 days ago
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Job Description
Join a dynamic and driven team at a successful multichannel e-commerce online retailer specialising in niche furniture products and sofas.
As a Sales Customer Service Advisor, you will take charge of the complete online order journey. Your role will be crucial in providing sales support across multiple e-commerce channels, guiding customers through the sales process, and ensuring an exceptional customer experience by addressing inquiries, resolving issues, and following up after sales.
We expect you to have a minimum of two years of experience in a sales or customer support role, with a proven ability to identify customer needs, present products effectively, and close sales.
Key Responsibilities as a Sales Customer Service Advisor:
- Manage the online chat function and efficiently handle incoming customer calls and emails.
- Develop an in-depth understanding of the company's products and services to provide informed advice and close sales effectively.
- Lead customers through the online sales process, offering expert guidance on product selection and facilitating seamless purchases.
- Oversee online sales transactions, process payments, and handle returns or refunds with precision.
- Assist in dispatching customer orders via couriers and e-commerce platforms.
- Drive sales through up-selling and strategic recommendations.
- Process returns, exchanges, and refunds, rigorously analysing evidence and documentation to investigate complaints and make informed decisions.
- Complete all necessary documentation in the sales process, manage customer emails, keep thorough call notes, and verify orders before dispatch.
- Deliver outstanding customer service and ensure high levels of satisfaction at all times.
Are you ready to be a vital part of this exceptional team as a Sales Customer Service Advisor?
Skills required for this Sales Customer Service Advisor role:
We are looking for self-motivated, enthusiastic individuals who thrive in a fast-paced environment. While we value diverse backgrounds, you must show a track record of success in delivering excellent sales/customer service and possess strong administrative skills. You will need:
- Proven experience in sales or customer service roles.
- Excellent written and verbal communication skills for effective interactions with customers via phone, web chat, and email.
- The ability to identify and resolve customer issues and challenges related to online sales decisively.
- A strong commitment to customer satisfaction and the ability to build rapport with customers easily.
- Outstanding organisational skills and problem-solving ability, with meticulous attention to detail.
- Proficiency in using online sales platforms and customer relationship management (CRM) systems.
- Flexibility to work weekends.
This is a full-time Sales Customer Service Advisor position, requiring 40 hours per week over five days, including two weekend days per month with set days off during the week.
Retail Customer Service Assistant
Posted today
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Job Description
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/ 7 .
WHJS1_UKTJ
Customer Service and Administration Assistant
Posted 4 days ago
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Job Description
Customer Service Administrator
Exeter | Full-time | Monday-Friday | Flexible start and finish times |
Office-based with hybrid flexibility | 25,000 |
Our client is looking for someone to join their friendly and vibrant team in Exeter. This company is a leading UK manufacturer of leisure and lifestyle appliances, known for their quality products, warm culture, and genuine care for their customers and team alike.
If you're motivated, resilient, and passionate about providing outstanding service - all while having the opportunity to grow and learn every day - then this could be the perfect fit.
What you'll do:
- Deliver exceptional customer service across phone, email and sometimes in person
- Handle inbound sales enquiries and confidently up sell/cross-sell where appropriate
- Support the marketing team with campaigns, content and customer engagement
- Build and nurture strong relationships with customers, dealers, and colleagues
- Manage queries, complaints or challenges with professionalism and emotional intelligence
- Take pride in product knowledge and always be keen to learn more
What they are looking for:
- 1 year of office experience of customer service and administration.
- A confident, independent self-starter with a positive attitude
- Resilience and the ability to stay calm and focused under pressure
- Excellent communication skills - both verbal and written
- A natural relationship-builder with emotional intelligence and empathy
- Strong attention to detail and a knack for solving problems
- Enthusiastic, curious, and motivated to grow with the business
- A team player who shares their friendly, family-focused values
What they offer:
- 25,000 salary
- Opportunities to earn commission
- Company pension
- Private health cash plan
- Regular company events and socials
- A supportive, close-knit team in a business that's proud of its people
- Opportunities for learning, development and progression
- Some opportunities to travel
If you're looking for a role where you can make a real impact, build meaningful relationships, and work in a company that values your contribution we'd love to hear from you.
Job Types : Full-time, offered initially as a temporary role leading to permanent for the right candidate.
Benefits:
Casual dress
Company events
Company pension
Free on-site parking
Private medical insurance
The client is currently interviewing for this role, if you are interested please contact (url removed) or call (phone number removed)
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.