Customer Service Representative

New
DN1 2HJ Doncaster, Yorkshire and the Humber EE

Posted today

Job Viewed

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Job Description

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

New
DN1 2HJ Doncaster, Yorkshire and the Humber EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

This advertiser has chosen not to accept applicants from your region.

Customer Service Representative

Doncaster, Yorkshire and the Humber EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

New
DN1 2HJ Doncaster, Yorkshire and the Humber EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

New
DN1 2HJ Doncaster, Yorkshire and the Humber EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Sheffield, Yorkshire and the Humber HarKaye Core Talent

Posted today

Job Viewed

Tap Again To Close

Job Description

An excellent opportunity has arisen for a New Business Legal Assistant to join a leading, well-established law firm based in Sheffield. This role sits within the firm’s Family Law department , supporting the team by managing new client enquiries and ensuring a smooth transition from initial contact through to formal instruction.


The successful candidate will play a key role in maintaining the firm’s reputation for exceptional client care, providing informed and professional support to individuals seeking family law services.


Key Responsibilities:

  • Acting as the first point of contact for prospective family law clients, handling enquiries by telephone, email, and online platforms.
  • Assessing client needs and converting enquiries into formal instructions.
  • Providing clear, empathetic, and professional communication throughout the onboarding process.
  • Liaising with solicitors and legal support staff to ensure seamless client handovers.
  • Maintaining accurate and confidential records in line with firm policies and compliance requirements.


About You:

  • Experience working within a legal or professional services environment is highly advantageous , particularly within family law or related practice areas.
  • Proven ability to convert enquiries into instructions while maintaining professionalism and discretion.
  • Strong interpersonal skills and the ability to handle sensitive matters with empathy and understanding.
  • Excellent written and verbal communication skills with strong attention to detail.
  • Confident using case management systems and Microsoft Office applications.


Full training will be provided on the firm’s systems, processes, and any legal terminology as required. This is an excellent opportunity for an individual looking to further their career within a respected law firm, contributing to the delivery of outstanding client service in a supportive and professional environment.

This advertiser has chosen not to accept applicants from your region.

Customer Service Advisor

Doncaster, Yorkshire and the Humber EE

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

  • Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
  • Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
  • Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
  • Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
  • Huge Discounts : Save on EE & BT products, including mobile and broadband.
  • Career Development : Support in achieving the career you want without limits.
  • Season Ticket Travel Loan : Funds for your travel to and from work.
  • Volunteering Days : Give back to your local community.
  • Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

This advertiser has chosen not to accept applicants from your region.
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About the latest Customer service Jobs in Retford !

Customer Service Advisor

Sheffield, Yorkshire and the Humber HarKaye Core Talent

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

An excellent opportunity has arisen for a New Business Legal Assistant to join a leading, well-established law firm based in Sheffield. This role sits within the firm’s Family Law department , supporting the team by managing new client enquiries and ensuring a smooth transition from initial contact through to formal instruction.


The successful candidate will play a key role in maintaining the firm’s reputation for exceptional client care, providing informed and professional support to individuals seeking family law services.


Key Responsibilities:

  • Acting as the first point of contact for prospective family law clients, handling enquiries by telephone, email, and online platforms.
  • Assessing client needs and converting enquiries into formal instructions.
  • Providing clear, empathetic, and professional communication throughout the onboarding process.
  • Liaising with solicitors and legal support staff to ensure seamless client handovers.
  • Maintaining accurate and confidential records in line with firm policies and compliance requirements.


About You:

  • Experience working within a legal or professional services environment is highly advantageous , particularly within family law or related practice areas.
  • Proven ability to convert enquiries into instructions while maintaining professionalism and discretion.
  • Strong interpersonal skills and the ability to handle sensitive matters with empathy and understanding.
  • Excellent written and verbal communication skills with strong attention to detail.
  • Confident using case management systems and Microsoft Office applications.


Full training will be provided on the firm’s systems, processes, and any legal terminology as required. This is an excellent opportunity for an individual looking to further their career within a respected law firm, contributing to the delivery of outstanding client service in a supportive and professional environment.

This advertiser has chosen not to accept applicants from your region.

Customer Service Team Lead

S1 4PL Sheffield, Yorkshire and the Humber £28000 Annually WhatJobs

Posted 20 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
Our client is looking for an experienced and motivational Customer Service Team Lead to guide and support their customer service representatives. This role is based in our Sheffield, South Yorkshire, UK office and operates on a hybrid model. You will be responsible for leading a team to deliver exceptional customer support, ensuring high levels of customer satisfaction and efficient resolution of inquiries. Your duties will include managing team performance, providing coaching and training, setting performance targets, and monitoring key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores. You will also handle escalated customer issues, resolve complex problems, and identify opportunities for service improvement. A key aspect of your role will involve fostering a positive and productive team environment, motivating agents, and ensuring adherence to company policies and procedures. The ideal candidate will have a proven track record in customer service, with experience in a supervisory or team lead capacity. Excellent communication, interpersonal, and problem-solving skills are essential. You should have a strong understanding of customer service best practices and experience with CRM systems and helpdesk software. The ability to coach and mentor team members, handle difficult situations with professionalism, and drive continuous improvement is crucial. A passion for delivering outstanding customer experiences and a commitment to team success are paramount. This is an excellent opportunity to develop your leadership skills and make a significant impact on customer satisfaction. You will be instrumental in maintaining and enhancing the reputation of our client for outstanding customer care. A minimum of three years of experience in a customer-facing role, with at least one year in a supervisory or leadership capacity, is required. Experience in customer service strategy development and process improvement would be a distinct advantage.
This advertiser has chosen not to accept applicants from your region.

Senior Customer Service Advisor

S1 2GY Sheffield, Yorkshire and the Humber £26000 Annually WhatJobs

Posted 20 days ago

Job Viewed

Tap Again To Close

Job Description

full-time
A reputable organisation in Sheffield, South Yorkshire, UK is seeking an experienced Senior Customer Service Advisor to join their dedicated support team. This role involves handling complex customer inquiries, mentoring junior advisors, and contributing to the improvement of customer service processes. The ideal candidate will possess exceptional communication skills, a deep understanding of customer service best practices, and a proactive approach to problem-solving. This position offers a hybrid work model, combining office-based collaboration with remote flexibility.

Key Responsibilities:
  • Handle advanced customer queries and complaints via phone, email, and chat.
  • Provide guidance and support to junior customer service advisors, assisting with complex cases.
  • Identify customer needs and offer appropriate solutions, ensuring high levels of satisfaction.
  • Contribute to the development and implementation of customer service strategies.
  • Document customer interactions accurately and efficiently in the CRM system.
  • Identify trends in customer feedback and suggest improvements to products or services.
  • Assist in training new team members and provide ongoing coaching.
  • Ensure adherence to company policies and procedures.
  • Participate in team meetings and contribute to a positive working environment.
  • Proactively seek opportunities to enhance the customer experience.

We require candidates with at least 3 years of experience in a customer-facing role, with a proven ability to handle challenging customer situations. Excellent verbal and written communication skills are essential, along with strong active listening abilities. Proficiency with CRM systems and standard office software is necessary. A commitment to delivering excellent customer service and a team-oriented attitude are crucial. Experience in a supervisory or mentoring capacity is highly desirable. This is an excellent opportunity for a seasoned customer service professional to take on more responsibility within a supportive environment in Sheffield . If you are passionate about customer satisfaction and looking to advance your career, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
 

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