777 Customer Service jobs in Scunthorpe

• Manage customer accounts and provide timely updates to meet deadlines.
• Maintain accurate customer records using internal systems and customer-specific platforms.
• Coordinate logistics to ensure vehicles arrive on time, meeting customer expectations.
• Handle customer complaints and support requests, including scheduling mobile call-outs.
• Arrange warranty and chargeable repairs (both onsite and offsite).
• Process sales for vehicle accessories, racking, livery, and accident damage.
• Communicate and liaise with customers, third-party suppliers, and internal departments.
• Carry out general administrative tasks to support smooth operations.

• Excellent written and verbal communication skills.
• A team player who can also work independently.
• High attention to detail and accuracy in all tasks.
• Ability to quickly learn technical information.
• Flexible and adaptable to varied work.
• Strong organisational skills and ability to prioritise effectively.
• Proficient computer skills — Excel knowledge preferred.

• 20 days plus Stats plus extra 3 days added on within the first 3 years.
• 24/7 Employee Assistance Programme - support for life's challenges.
• Company-funded Health Cash Plan
• Free on-site car parking.
• Company events

Customer Service Representative

Location: Melton Area, HU14

Monday-Friday 8:30am-17.00pm

13.08 per hour

Temp to perm opportunity

Adecco UK Ltd are recruiting for Customer Support Representatives for a large National organisation to work in a fast paced, high energy business to business environment.

Main Duties

Responsibilities:

• Handle customer queries in a courteous, professional, and timely manner, striving to exceed customer expectations.
• Process customer orders accurately and efficiently, utilising computer systems and software.
• Provide product information, resolve issues, and offer appropriate solutions to ensure customer satisfaction and retention.
• Keep accurate records of customer interactions, transactions, comments, and complaints for future reference and analysis.
• Collaborate with the sales team to provide seamless customer support throughout the sales process.
• Continuously enhance product knowledge to effectively address customer inquiries.
• Communicate with internal teams and escalate complex concerns when necessary to ensure swift resolution.
• Collaborate with the warehouse team to coordinate shipments and manage delivery expectations.

Interested applicants must have excellent administrative and numeracy skills, be hardworking and reliable.

Please apply via this website

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market- leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

Salary:  £25,087  – Uncapped commission

Location : Doncaster Contact Centre

Full Time - Permanent

Sales Advisors - EE

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Doncaster Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.

We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.

What's in it for you?

• Competitive Salary : Starting at £5,087, rising to 5,684 after 8 months, plus an uncapped commission scheme
• Online GP : Access to a private GP 24/7 for you and your immediate family, at no cost to you
• Paid Carer's Leave : Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.
• Family Leave : Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.
• Huge Discounts : Save on EE & BT products, including mobile and broadband.
• Career Development : Support in achieving the career you want without limits.
• Season Ticket Travel Loan : Funds for your travel to and from work.
• Volunteering Days : Give back to your local community.
• Optional Private Healthcare and Dental : Protection for  you and your family.

Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? 

Customer Service Administrator

£25,000

Doncaster

Our client has seen an increase in business over the last year and are now in a position to recruit a Customer Service Administrator. You will be working in a team of 4 supporting all customer enquiries.

Duties include

• Respond to customer inquiries via email in a professional, accurate, and empathetic manner
• Resolve product or service-related issues by troubleshooting, escalating when necessary, and providing appropriate solutions
• Use templates and guidelines to ensure brand-consistent responses while tailoring messages to the customer's specific situation
• Answer inbound customer phone calls as required
• Work with internal teams (e.g. technical support) to resolve customer issues that require collaboration
• Keeping email inboxes organised
• Raise investigations when issues arise and document on an internal CRM system.

Experience

• Good communications skills
• Customer-centric mindset
• Previous administration skills
• Organisational & Time Management Skills
• Team Collaboration

Whats in it for you.

• Monday - Friday working hours
• Full time permanent - Office Based
• 25 days holiday + statutory
• Pension
• Onsite Parking
• Full training and support given

DONSM

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system.

This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please visit our website.

• Respond to client and customer order queries via email and telephone.
• Provide excellent customer service by tracking orders, investigating issues, and coordinating timely resolutions.
• Liaise effectively with internal departments and external stakeholders to resolve delivery and collection queries.
• Work within operational systems (WMS, TMS, QMS) to process requests and provide administrative support.
• Monitor and record vehicle temperature data; report and escalate issues as necessary.
• Collate and produce client and business KPI reports within set timeframes.
• Manually process 3PL orders using transport and warehouse management systems.
• Review and amend electronic customer orders to meet deadlines.
• Scan, check, and file all order and delivery documentation accurately.
• Maintain compliance with Good Distribution Practice (GDP) and promote patient and product safety.
• Participate in relevant business projects and contribute to continuous improvement initiatives.
• Complete all required training and keep personal development records up to date.
• Foster strong working relationships and contribute to a positive team environment.

• Pleasant and professional demeanour
• Excellent telephone manner
• Strong analytical and organisational skills
• Proficient in Microsoft Office (training will be provided on internal systems)
• Experience working with Blue Yonder
• Attention to detail with a high level of accuracy and efficiency
• Excellent written and verbal communication skills
• Team player with a collaborative approach
• Ability to work under pressure and to tight deadlines
• Quick learner with strong decision-making skills
• Effective time management and ability to prioritise workload
• Minimum 2 years’ experience in a similar role
• Educated to GCSE level (Grade C / 4 or above)

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Client Details

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Description

As a Customer Service Assistant you will be handling a high volume of calls assisting with a range of queries from existing customers ensuring the highest level of service and each query is resolved to the highest standard.

You will be working in a busy environment chasing up documents and details required for the customer liaising with third parties ensuring a seamless process.

If you are passionate about customer experience enjoy working in a busy environment then please apply now!

Profile

Previous customer experience this could be from a range of backgrounds such as retail and hospitality

A confident telephone manner and excellent communication skills

The ability to work under pressure in a fast paced environment

Good attention to detail and organisation skills

An excellent team player

Job Offer

Salary of 24000+monthly bonuses+ reputable business within the financial services sector+ no experience required full training provided+ excellent progression and development+ no shift patterns or weekends+ excellent benefits+ hybrid working+ central location in Hull+ great team and culture+ excellent offices and facilities+ immediate interview

We are looking for enthusiastic individuals to join our client in Barton-upon-Humber. Whether you are from a call centre, hospitality, or retail, they offer full supportive training! 

Customer Service Advisor - No Weekends or Evenings!
£25,747 per annum + £500 quarterly bonus
Monday to Friday 8:55am to 5:30pm (8hrs per day, 40 hours per week)
Barton-upon-Humber
Permanent

This is full time office based with no remote/hybrid opportunities. Applicants must be able to commute to Barton-upon-Humber daily. 

Working as a Customer Service Advisor, you will be ensuring that customers of the business are given a high quality of service, handling any questions or issues they may have. You will be providing customers with a fantastic customer service experience, ensuring customers’ accounts are accurate and up to date and also handling any complaints that may come your way.

This position is purely a customer service role with no sales element. School/university leavers with some customer service experience are welcome! 

You will receive a fantastic benefit package including:

• Access to health & discount platform after 1 year of service
• Full supportive training (4 weeks) 
• EE discount
• Staff Discount (after 1 year of service)
• Eye care vouchers
• Free onsite gym (available 24/7)
• Free onsite parking
• Complimentary refreshments throughout the day
• Two subsidised canteens
• Fantastic progression opportunities with real success stories
• Customer Service Employee of the Month awards

A Customer Service Advisor will be required to:

• Handle customer enquiries and provide appropriate solutions and recommendations
• Maintain accurate records of customer interactions
• Follow up with customers to ensure their needs are met
• Liaising with showrooms
• Proactively resolving customer queries
• Building and maintaining relationships
• Identify and escalate issues to appropriate team members as required
• Handling any complaints or issues
• Continually striving to improve customer satisfaction and retention

What makes a good Customer Service Advisor?

• Must be able to commute to Barton-upon-Humber daily
• Experience in customer service (whether it is call centres, retail, hospitality, etc.) is required
• Must have experience working towards targets
• Excellent communication skills, both written and verbal
• IT Literate and proficient in Microsoft
• Strong organisational skills!

Does this sound like your next role?

If you are a self-motivated individual who is passionate about delivering exceptional customer service, then we want to hear from you! 

If calling the office, please ask for Jess Patterson.

At Venatu Recruitment Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system, enabling you to register for job alerts, apply for jobs, and help you find your next role. Please visit the Venatu company website to read our full privacy policy

#DONENGP