789 Customer Service jobs in Scunthorpe

Long Description

Why this job matters

Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.

Why not use your skills to make a difference and join our Broadband Technical Team in Doncaster . You’ll be talking over the phone to customers with all sorts of broadband tech-related queries. You could be helping someone with a simple router question or something that needs a bit more work and ownership, you’ll be there for the customer supporting them all the way.

You don’t need specific experience to join us. Provided you’re naturally helpful, calm, and can build relationships – we can train you on the rest.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include allowing you to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of  £25,087 plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.

On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Customer Service Representative

Location: Melton Area, HU14

Monday-Friday 8:30am-17.00pm

13.08 per hour

Temp to perm opportunity

Adecco UK Ltd are recruiting for Customer Support Representatives for a large National organisation to work in a fast paced, high energy business to business environment.

Main Duties

Responsibilities:

• Handle customer queries in a courteous, professional, and timely manner, striving to exceed customer expectations.
• Process customer orders accurately and efficiently, utilising computer systems and software.
• Provide product information, resolve issues, and offer appropriate solutions to ensure customer satisfaction and retention.
• Keep accurate records of customer interactions, transactions, comments, and complaints for future reference and analysis.
• Collaborate with the sales team to provide seamless customer support throughout the sales process.
• Continuously enhance product knowledge to effectively address customer inquiries.
• Communicate with internal teams and escalate complex concerns when necessary to ensure swift resolution.
• Collaborate with the warehouse team to coordinate shipments and manage delivery expectations.

Interested applicants must have excellent administrative and numeracy skills, be hardworking and reliable.

Please apply via this website

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Client Details

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Description

As a Customer Service Assistant you will be handling a high volume of calls assisting with a range of queries from existing customers ensuring the highest level of service and each query is resolved to the highest standard.

You will be working in a busy environment chasing up documents and details required for the customer liaising with third parties ensuring a seamless process.

If you are passionate about customer experience enjoy working in a busy environment then please apply now!

Profile

Previous customer experience this could be from a range of backgrounds such as retail and hospitality

A confident telephone manner and excellent communication skills

The ability to work under pressure in a fast paced environment

Good attention to detail and organisation skills

An excellent team player

Job Offer

Salary of 24000+monthly bonuses+ reputable business within the financial services sector+ no experience required full training provided+ excellent progression and development+ no shift patterns or weekends+ excellent benefits+ hybrid working+ central location in Hull+ great team and culture+ excellent offices and facilities+ immediate interview

Customer Service Representative

Location: Melton Area, HU14

Monday-Friday 8:30am-17.00pm

13.08 per hour

Temp to perm opportunity

Adecco UK Ltd are recruiting for Customer Support Representatives for a large National organisation to work in a fast paced, high energy business to business environment.

Main Duties

Responsibilities:

• Handle customer queries in a courteous, professional, and timely manner, striving to exceed customer expectations.
• Process customer orders accurately and efficiently, utilising computer systems and software.
• Provide product information, resolve issues, and offer appropriate solutions to ensure customer satisfaction and retention.
• Keep accurate records of customer interactions, transactions, comments, and complaints for future reference and analysis.
• Collaborate with the sales team to provide seamless customer support throughout the sales process.
• Continuously enhance product knowledge to effectively address customer inquiries.
• Communicate with internal teams and escalate complex concerns when necessary to ensure swift resolution.
• Collaborate with the warehouse team to coordinate shipments and manage delivery expectations.

Interested applicants must have excellent administrative and numeracy skills, be hardworking and reliable.

Please apply via this website

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Client Details

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Description

As a Customer Service Assistant you will be handling a high volume of calls assisting with a range of queries from existing customers ensuring the highest level of service and each query is resolved to the highest standard.

You will be working in a busy environment chasing up documents and details required for the customer liaising with third parties ensuring a seamless process.

If you are passionate about customer experience enjoy working in a busy environment then please apply now!

Profile

Previous customer experience this could be from a range of backgrounds such as retail and hospitality

A confident telephone manner and excellent communication skills

The ability to work under pressure in a fast paced environment

Good attention to detail and organisation skills

An excellent team player

Job Offer

Salary of 24000+monthly bonuses+ reputable business within the financial services sector+ no experience required full training provided+ excellent progression and development+ no shift patterns or weekends+ excellent benefits+ hybrid working+ central location in Hull+ great team and culture+ excellent offices and facilities+ immediate interview

Have you recently finished your studies and looking to kick start your career with a reputable business?

Do you currently work in hospitality or retail and looking to transfer your skills into an office based role?

Would you like set shift patterns of 9am-5.30pm and no weekends?

Do you want to join a business that will invest in you from day one and provide the best training?

If the answer is yes please apply now!

Client Details

Have you recently finished your studies and looking to kick start your career with a reputable business?

Do you currently work in hospitality or retail and looking to transfer your skills into an office based role?

Would you like set shift patterns of 9am-5.30pm and no weekends?

Do you want to join a business that will invest in you from day one and provide the best training?

If the answer is yes please apply now!

Description

As a Customer Service Advisor you will be supporting clients that are going through the remortgage process you will be assisting with the caseload ensuring this is completed as soon as possible ensuring the highest level of service.

You will handle a high volume of calls assisting with a range of queries providing support and guidance alongside chasing up required documentation for the file.

The role will be working closely with other members of the business alongside liaising with banks and other parties working towards service level agreements.

If you thrive in busy environments and passionate about client care then this could be the role for you!

Profile

Previous customer service experience this could be from a range of backgrounds such as retail and hospitality

Confident communicator over the telephone and in person

Thrive under pressure in a fast paced customer focused environment

Good attention to detail and organisation skills

An excellent team player

Job Offer

Salary of 24000+ plus monthly bonuses+ reputable business within the Legal Sector+ no experience required+ full training provided+ excellent progression and development+ no shift patterns or weekends+ excellent benefits package+ hybrid working+ superb offices and facilities+ collaborative team and culture+ regular socials and incentives+ immediate interview

At GiGroup we are looking for a versatile yet reliable candidate who has great customer service skills and a willing attitude to work as a customer service operator at one of our busy sites.

Transport is a must due to the location and due to the Humber Bridge operating 24/7 the role may require shift work.

The role involves;

- Providing a prompt, courteous and efficient service to all customers by correctly
classifying vehicles and collecting tolls.
- Ensuring that all cash handling standard operating procedures are adhered to
- Resolve issues and respond to customer queries, with assistance of Supervisor
where necessary.
- To act as an ambassador of the Bridge at all times and provide outstanding
customer services.
- Ensure safety & security of all staff, customers and general public on the toll plaza.

Essential skills the candidate must have are;
- Proven experience in a customer facing role,
- Proven cash handling experience,
- Knowledge of the Humber bridge bye-laws

Shift Patterns;

- 6AM - 6PM
- 6PM - 6AM
- 6AM - 2PM
- 2PM - 10PM
- 10PM - 6AM
- 9AM - 3PM
- 8AM - 4PM

Your shifts may vary every week so please be mindful of flexibility.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Client Details

Michael Page have just registered a new exciting Permanent Customer Service Assistant Position in Hull to work for a reputable financial services business.

The organisation are going through a significant growth period this would be an excellent time to join the business and would be a fantastic opportunity for someone who is experienced within customer services or someone that would like to start our their career.

Please apply now!

Description

As a Customer Service Assistant you will be handling a high volume of calls assisting with a range of queries from existing customers ensuring the highest level of service and each query is resolved to the highest standard.

You will be working in a busy environment chasing up documents and details required for the customer liaising with third parties ensuring a seamless process.

If you are passionate about customer experience enjoy working in a busy environment then please apply now!

Profile

Previous customer experience this could be from a range of backgrounds such as retail and hospitality

A confident telephone manner and excellent communication skills

The ability to work under pressure in a fast paced environment

Good attention to detail and organisation skills

An excellent team player

Job Offer

Salary of 24000+monthly bonuses+ reputable business within the financial services sector+ no experience required full training provided+ excellent progression and development+ no shift patterns or weekends+ excellent benefits+ hybrid working+ central location in Hull+ great team and culture+ excellent offices and facilities+ immediate interview

Are you currently working in hospitality or retail and looking to transfer your experience into an office based role?

Do you want to join a business which will provide full training and excellent progression?

Would you like to have more of a work life balance and no more shift patterns or weekends?

Then please apply now we are looking for Customer Service Advisors!

Client Details

Are you currently working in hospitality or retail and looking to transfer your experience into an office based role?

Do you want to join a business which will provide full training and excellent progression?

Would you like to have more of a work life balance and no more shift patterns or weekends?

Then please apply now we are looking for Customer Service Advisors!

Description

As a Customer Service Advisor you will be supporting clients going through the remortgage process you will be assisting with the cases handling a high volume of calls from customers, banks and third parties ensuring each query is dealt with to the highest standard!

You will be requesting and processing documents updating the case management system and working towards targets and service level agreements.

If you are passionate about helping and supporting customers thrive in busy environments then this could be for you!

Profile

Previous customer service experience this could be from a variety of backgrounds such as retail and hospitality

Excellent telephone manner and strong communication skills

Professional and personable able to build and maintain excellent relationships

Thrive in high volume customer focused environments

Good attention to detail and organisation

An excellent team player

Job Offer

Salary of 24000+ plus monthly bonuses+ reputable organisation in Hull within the Legal Sector+ full training provided+ excellent progression+ sponsorship of further legal qualifications+ no shift patterns or weekends+ 9am-5.30pm+ excellent benefits+ hybrid working+ central location+ fabulous offices and facilities+ collaborative team and environment+ regular incentives and socials