1411 Customer Service jobs in Shaftesbury

• Management of the customer service department to ensure high standards of client satisfaction
• Overseeing a diverse portfolio of Key Accounts and clients   
• Supervision of a team including reviews, development, coaching and training  
• Involvement with invoicing, pricing and more complex customer service issues  
• Collaboration with a number of other departments

• Exceptional customer service / account management experience
• Proven track record within a similar role from a production or engineering background 
• Experience working with a technical product range
• Strong staff management skills including training and mentoring
• Great attention to detail, numeracy skills and the ability to lead by example
• Excellent communication skills as you will be dealing with a variety of internal departments and clients

• Competitive salary
• Full time Monday to Friday
• Generous benefits package including 25 days holiday plus BHs and health cover
• The opportunity to join a collaborative environment that values both technical and interpersonal excellence
• *Please note 100% office based*

Customer Service Administrator
12.73 per hour + holiday
Corsham, Wiltshire
6 week Temporary Assignment

Do you have previous customer service experience? Are you immediately available? If the answer is YES, then this could be the temporary position you have been looking for!

Working in partnership with my client, we are looking to recruit a proficient and engaging Customer Service Administrator to join their growing team in Corsham. You will be the main point of contact for customers ensuring a first-class service is provided at all times.

Duties:

• Contacting customers to arrange deliveries
• Resolve customer queries via telephone and email
• Liaise with 3rd party logistics
• Schedule appointments
• Update and maintain electronic records and documentation
• Liaise with outside organisations
• Ensure all documentation is accurate and correct
• General administration

Person Specification:

• Previous customer service experience is essential
• Excellent communication and organisational skills
• Professional and personable telephone manner
• Able to build rapport quickly
• Sound knowledge of Microsoft Office
• Able to work well under pressure and to tight timescales

Hours of work will be Monday to Friday 8am - 4.30pm (week 1), then 10am - 6.30pm (week 2).

This role will start immediately, therefore, candidates must be immediately available. Due to the client's location, having your own transport would be beneficial.

Successful candidates will be contacted within 7 working days of their applications. should you not hear from us within this time, please assume that your application was unsuccessful.

• Job Tittle: Customer Service Advisor
• Location: Bournemouth
• Salary/Hourly Rate: 13.12
• Job Type: Temp - Perm
• Working hours/days: Monday to Friday 9am-5:30pm

HR GO Recruitment are currently recruiting for a very exciting role in a progressive company with lots of scope for progression and a secure sector with exciting prospects. This is an international company with multiple offices. The client are looking for an enthusiastic and energetic character to join their financial services company based in Bournemouth as a Customer Service Representative.

The ideal candidate will be able to demonstrate inbound customer service experience.

You will be responsible for responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.

General Duties of Customer Service Advisor:

• Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations.
• Prioritise queries and correspond with other departments when necessary to determine the root cause.
• Type and administer correspondence to clients / investors meeting deadlines.
• Ensure quality and accuracy in all correspondence with customers and investors.

General Requirements of Customer Service Advisor:

• Demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn't essential.
• Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
• Strong independent and team worker.

If you are interested in the Customer Service Advisor role based in Bournemouth, hit the 'apply now!' button for an immediate interview!

Customer Service Administrator
Poole | 26,000 + Company Bonus Scheme | Full-time, Permanent

TeamJobs are excited to be recruiting for a Customer Service Administrator to join a forward-thinking business that works with top-end, luxury products.

This is a fantastic opportunity to be part of a supportive team in a busy and varied role where no two days are the same. You'll play a key part in coordinating the service team, liaising with customers, and ensuring a smooth and exceptional level of service is delivered at all times.

• Liaising and communicating with service engineers

• Booking and managing service diaries

• Communicating regularly with end users

• Updating and sharing service information

• Handling customer queries with care and efficiency

• Producing reports and assisting with general administration

• Strong organisational and time management skills

• Excellent written and verbal communication

• Confident using Microsoft Word and Excel

• Sage knowledge would be a bonus

• A positive, proactive attitude and great attention to detail

• 26,000 salary + company bonus scheme

• 25 days holiday

• Free onsite parking

• Pension

• Supportive and friendly team environment

If you're someone who enjoys working in a fast-paced environment and prides yourself on delivering outstanding service, we'd love to hear from you.

INDCP

Thrive Trowbridge are delighted to be working with our client in the Trowbridge area who are actively looking to recruit a Customer Service Manager on a permanent basis.

What you will be doing:

• Management of the customer service department to ensure high standards of client satisfaction
• Overseeing a diverse portfolio of Key Accounts and clients
• Supervision of a team including reviews, development, coaching and training
• Involvement with invoicing, pricing and more complex customer service issues
• Collaboration with a number of other departments

What you will need to succeed:

• Exceptional customer service / account management experience
• Proven track record within a similar role, ideally from within production or engineering and a technical product range
• Strong staff management skills including training and mentoring
• Great attention to detail, numeracy skills and the ability to lead by example
• Excellent communication skills as you will be dealing with a variety of internal departments and clients

What you will receive in return:

• Competitive salary
• Full time Monday to Friday
• Generous benefits package including 25 days holiday plus BHs and health cover
• The opportunity to join a collaborative environment that values both technical and interpersonal excellence
• *Please note 100% office based*

What you need to do next:

If you are interested in being considered for this position, please contact sarah.collins@ (url removed)

Thrive are acting as an employment business in relationship to this vacancy.

If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.

INDTRO

Thrive Shepton are delighted to be working with our client in Blandford Forum, who are actively recruiting for an Customer Service Advisor on a temporary to permanent basis.

The role of our Customer Service Advisor is critical to the success of our business.

The clients' customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet.

Working Hours:
35 hours per week
(Apply online only)
Flexibility - staying on after hours when drivers are potentially delayed

What the role would include:

* Responsible for the taking of telephone / internet orders and making outbound calls to customers and prospects.
* To support drivers with route planning for the next days' delivery rounds.
* Holiday cover, being the managers support when needed
* Upselling discounted products
* To ensure each customer is provided with "exemplary" service on each telephone call or contact.
* To update customer records and liaise with customer relatives as required.
* Prepare promotional literature as required and communicate details of new products or promotions to customers.
* To search, provide and continually look for new business opportunities.
* To share best practices with colleagues in an effort to continuously improve our service proposition.
* To actively take an interest in the products we sell and promote the benefits of WFF healthy and nutritious meals to all our customers.

Essential:

* Experience of a customer service role
* Confident using a Personal computer to manage and process orders.
* Confident telephone manner
* Able to pay attention to detail and be accurate in your work.
* Numerate and good written English; GCSE Maths & English standard or equivalent
* Able to work to deadlines.

What you need to do next:

If this position sounds of interest and you would like to be considered, please contact the team at Thrive Shepton on (phone number removed), for further information.

Thrive Shepton are acting as an employment agency in relationship to this vacancy.

INDSHE

Customer Service Coordinator
25,396 per annum + benefits
Trowbridge, Wiltshire
12 month fixed term contract

Do you have a strong background in customer service and administration? Do you enjoy working within a fast-paced and dynamic department where teamwork is key? If the answer is YES, then this could be the fixed term contract position you have been looking for!

My client is currently seeking an experienced Customer Service Administrator to join their growing team in Trowbridge. You will be playing a vital role within the department, as you will be the first point of contact for customers with regard to their orders and queries.

Duties:

• Processing customer orders received via telephone and email
• Responding to customer enquiries
• Updating customers on their order process
• Manage the department inbox
• Liaising with Suppliers
• Booking and checking incoming orders
• Liaising with customers with regards to their deliveries
• General administration

Person Specification:

• Previous customer service/sales order processing experience
• Professional and personable telephone manner
• Able to work under pressure and to timescales
• Excellent communication and organisational skills
• Fast but accurate data entry speed
• Sound knowledge of Microsoft Office

Hours of work will be Monday to Friday 39 hours per week.

Due to the client's location having your own transport would be beneficial.

This is a fantastic opportunity for a candidate who would like to work for an expanding but well-established company in Trowbridge. The company offers some excellent employee benefits which include a free on-site lunch each day!

Successful candidates will be contacted within 7 working days of their applications, should you not hear from us within this time, please assume that your application was unsuccessful.

Well established marker leader in growth sector seeks

Inspiring career-orientated Customer Service Manager

Salary: £35000- 42000 or Salary Plus and Profit Share

Wimborne

The Company-

A market leader in the design, installation, and maintenance of commercial blinds and shading systems. For over 30 years, weve helped improve working environments across some of the UKs most impressive buildings. With th.

WHJS1_UKTJ

Customer Service Administrator

Job Location: Poole, Dorset (Near Tower Park)

Job Type: Permanent

Salary: £26,000 per annum + Company bonus paid quarterly

Hours: 37.5 hours per week,Monday Friday 8.30am 5.00pm

We are currently recruiting for a Customer Service Administrator for a well-established & respected brand in their market.

Within this role you will be responsible for liaising and coordinating wit.

WHJS1_UKTJ