5874 Customer Service jobs in South East
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
The role of a Customer Service Representative involves delivering excellent support to customers, addressing their queries and resolving issues efficiently. This position is ideal for someone with a passion for providing top-tier customer care and ensuring satisfaction.
Client Details
My client is a medium-sized organisation within the Energy industry based near Bicester, known for its commitment to quality and customer satisfaction. They provide essential services and take pride in fostering a professional and supportive work environment.
Description
Key responsibilities of the Customer Service Representative include:
- Respond to customer enquiries promptly and professionally via phone, email, or chat.
- Resolve customer issues by investigating and providing appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to address and resolve customer concerns.
- Provide product or service information to customers as required.
- Identify and escalate priority issues to the relevant departments.
- Ensure customer satisfaction and maintain a positive company image.
- Contribute to the improvement of customer service processes and practices.
Profile
The successful Customer Service Representative will have:
- Previous experience in a customer service/support/client-facing role.
- Strong communication and interpersonal skills.
- The ability to problem-solve and think critically under pressure.
- Attention to detail and a commitment to accuracy.
- A proactive attitude and a willingness to learn.
Job Offer
Benefits include:
- A competitive salary
- Strong commission structure
- A supportive work environment with full training provided
- Opportunities for personal and professional growth
- A comprehensive benefits package
- Access to many company perks
- Generous annual leave package
- Free parking onsite
Customer Service Representative
Posted 6 days ago
Job Viewed
Job Description
Location: Wroxton (Office-based, no public transport available)
Reports To: Customer Services Manager
Employment Type: Temporary to Permanent
Hours: 5 days a week (Including weekend work) 8:30am until 5:00pm
Salary: 13.91 per hour
Recruitment Pro are seeking an experienced customer service assistant to deliver outstanding, compassionate customer service by understanding individual customer needs and ensuring effective communication both internally and externally. You will play a vital role in supporting the day-to-day operations of our clients online pharmacy service, contributing to business growth and ensuring smooth administration and patient care.
Key Responsibilities
Customer Service
Provide first-class support by answering customer queries professionally via phone and email.
Take and process customer orders using SagePay or online payment methods.
Assist with prescription queries and medicine availability, referring to the pharmacist when necessary.
Liaise with online doctors to resolve customer issues promptly and efficiently.
Identify opportunities to grow prescription volume and support business development.
Participate in weekend shifts on a rota basis (time off during the week when working weekends)
Administration & Stock Control
Maintain accurate prescription records and ensure documentation is legally compliant.
Order stock from suppliers and help manage stock levels in the dispensary.
Keep work areas clean, organised, and compliant with health and safety standards.
Support with counting prescriptions and updating systems.
Follow internal processes and use company software and portals as required.
General Duties
Comply with all company health and safety policies, report risks or near misses.
Attend required meetings and complete online or in-person training on time.
Support company initiatives and uphold high standards in security, communication, and operations.
Adhere to all Standard Operating Procedures (SOPs).
Use the holiday booking portal for leave requests, subject to manager approval.
Key Competencies
Strong customer focus and empathy
Excellent verbal and written communication skills
Detail-oriented and organised
Reliable, honest, and professional
Confident working independently and within a team
Friendly, approachable, and respectful
Able to handle sensitive/confidential information discreetly
Flexible and adaptable to changing tasks
Skills & Experience
Previous customer service experience is essential
Experience in a medical or pharmacy setting is preferred
Computer literate with solid time management skills
Comfortable handling numbers and written communication
Clear and professional telephone manner
Recruitment Pro Ltd is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Recruitment Pro Ltd. If your application is successful, you will be contacted within 5 working days. If you do not hear from us after 5 working days you have not been successful on this occasion and unless otherwise advised, Recruitment Pro will keep your details on file to contact you regarding any future suitable opportunities.
Job Type: Full-time
Pay: 13.91 per hour
Expected hours: 40 per week
Benefits:
- Canteen
- Casual dress
- Company events
- Free parking
- On-site parking
Schedule:
- Weekend availability
Ability to commute/relocate:
- Banbury (Oxfordshire): reliably commute or plan to relocate before starting work (required)
Work Location: In person
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
The role of a Customer Service Representative involves delivering excellent support to customers, addressing their queries and resolving issues efficiently. This position is ideal for someone with a passion for providing top-tier customer care and ensuring satisfaction.
Client Details
My client is a medium-sized organisation within the Energy industry based near Bicester, known for its commitment to quality and customer satisfaction. They provide essential services and take pride in fostering a professional and supportive work environment.
Description
Key responsibilities of the Customer Service Representative include:
- Respond to customer enquiries promptly and professionally via phone, email, or chat.
- Resolve customer issues by investigating and providing appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to address and resolve customer concerns.
- Provide product or service information to customers as required.
- Identify and escalate priority issues to the relevant departments.
- Ensure customer satisfaction and maintain a positive company image.
- Contribute to the improvement of customer service processes and practices.
Profile
The successful Customer Service Representative will have:
- Previous experience in a customer service/support/client-facing role.
- Strong communication and interpersonal skills.
- The ability to problem-solve and think critically under pressure.
- Attention to detail and a commitment to accuracy.
- A proactive attitude and a willingness to learn.
Job Offer
Benefits include:
- A competitive salary
- Strong commission structure
- A supportive work environment with full training provided
- Opportunities for personal and professional growth
- A comprehensive benefits package
- Access to many company perks
- Generous annual leave package
- Free parking onsite
Customer Service Representative
Posted 7 days ago
Job Viewed
Job Description
Location: Wroxton (Office-based, no public transport available)
Reports To: Customer Services Manager
Employment Type: Temporary to Permanent
Hours: 5 days a week (Including weekend work) 8:30am until 5:00pm
Salary: 13.91 per hour
Recruitment Pro are seeking an experienced customer service assistant to deliver outstanding, compassionate customer service by understanding individual customer needs and ensuring effective communication both internally and externally. You will play a vital role in supporting the day-to-day operations of our clients online pharmacy service, contributing to business growth and ensuring smooth administration and patient care.
Key Responsibilities
Customer Service
Provide first-class support by answering customer queries professionally via phone and email.
Take and process customer orders using SagePay or online payment methods.
Assist with prescription queries and medicine availability, referring to the pharmacist when necessary.
Liaise with online doctors to resolve customer issues promptly and efficiently.
Identify opportunities to grow prescription volume and support business development.
Participate in weekend shifts on a rota basis (time off during the week when working weekends)
Administration & Stock Control
Maintain accurate prescription records and ensure documentation is legally compliant.
Order stock from suppliers and help manage stock levels in the dispensary.
Keep work areas clean, organised, and compliant with health and safety standards.
Support with counting prescriptions and updating systems.
Follow internal processes and use company software and portals as required.
General Duties
Comply with all company health and safety policies, report risks or near misses.
Attend required meetings and complete online or in-person training on time.
Support company initiatives and uphold high standards in security, communication, and operations.
Adhere to all Standard Operating Procedures (SOPs).
Use the holiday booking portal for leave requests, subject to manager approval.
Key Competencies
Strong customer focus and empathy
Excellent verbal and written communication skills
Detail-oriented and organised
Reliable, honest, and professional
Confident working independently and within a team
Friendly, approachable, and respectful
Able to handle sensitive/confidential information discreetly
Flexible and adaptable to changing tasks
Skills & Experience
Previous customer service experience is essential
Experience in a medical or pharmacy setting is preferred
Computer literate with solid time management skills
Comfortable handling numbers and written communication
Clear and professional telephone manner
Recruitment Pro Ltd is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Recruitment Pro Ltd. If your application is successful, you will be contacted within 5 working days. If you do not hear from us after 5 working days you have not been successful on this occasion and unless otherwise advised, Recruitment Pro will keep your details on file to contact you regarding any future suitable opportunities.
Job Type: Full-time
Pay: 13.91 per hour
Expected hours: 40 per week
Benefits:
- Canteen
- Casual dress
- Company events
- Free parking
- On-site parking
Schedule:
- Weekend availability
Ability to commute/relocate:
- Banbury (Oxfordshire): reliably commute or plan to relocate before starting work (required)
Work Location: In person
Customer Service Representative
Posted 3 days ago
Job Viewed
Job Description
Our mission is to be the world's preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It's as simple as that.
We are currently looking for a Customer Service Representative. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Customer Service Representative.
We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences. You'll relish the chance to make a difference to every customer journey within one of the world's largest car rental companies.
The role: Taking the wheel at Hertz
CUSTOMER SERVICE
- Provides world class customer service, creating a friendly, welcoming customer experience through personalized service during both the rent and return process maximizing customer loyalty and sales opportunities.
SELLING
- Outstanding selling skills that meet the needs of our customers, whilst identifying and maximizing opportunities to increase revenue to meet the daily, weekly, monthly, and annual targets.
PROBLEM SOLVING
- Ability to resolve a wide variety of issues that the customer might experience through their rental journey, by leveraging Hertz's proven customer service tools and methods and involving management.
TEAMWORK
- Ability to work in a fast-paced environment, efficiently and effectively to meet the quality, service, and performance goals for the location. Supporting colleagues across all roles within operations to create a smooth customer experience.
CONTROL & AUDIT
- Adheres to company SOP's for all valeting, delivery and collection provisions, to ensure the location is fully compliant. Includes control of customer data under GDPR.
Ensures rentable standard is met and any additional damage documented on return.
CONTINUOUS IMPROVEMENT
- Encourages and maintains a 'Best practice sharing culture', always striving to find ways to improve service and change mind set.
Your benefits: Fueling your journey
- Uncapped commission
- 25 days holidays (plus Bank Holidays)
- Fantastic customer service and sales training
- Wide range of training and development courses available to all employees
- Career development opportunities across Hertz UK and Europe
- Car Rental discount across Europe, including friends & family members
Essential Requirements
Your skills: What you'll need for a great journey
- A valid UK or EU driving license
- An enthusiastic, flexible and positive attitude towards selling
- Previous experience in a customer service, sales or retail environment
- Good English skills, enabling you to be a brilliant communicator
- You are willing to work on a shift Rota basis, 7 days per week and be flexible.
About Us
The Hertz Corporation has an exciting portfolio of rental car brands - including Hertz, Dollar, Thrifty and Firefly. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets. Please APPLY NOW
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
Job Title: Customer Service Representative
Location: Portsmouth
Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits :
- 30 days holiday (including bank holidays)
- Company pension scheme
- Employee discount scheme
- Funded Summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience .
WHJS1_UKTJ
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Customer Service Representative
Posted 4 days ago
Job Viewed
Job Description
Job Title: Customer Service Representative
Hours : Full Time 40 hours Mon-Fri + Saturday mornings on a rota basis
Benefits :
30 days holiday (including bank holidays)
Company pension scheme
Employee discount scheme
Funded Summer and Christmas events
Cycle to Work Scheme
Discounted car hire rates
Are you looking to start a career or looking to retrain? Whether you have previous experience or not-we will have a.
WHJS1_UKTJ
Customer Service Representative
Posted 4 days ago
Job Viewed
Job Description
This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys delivering excellent customer experiences. In return, youll receive a competitive salary of up to £35,000 per annum, plus a flexible benefits.
WHJS1_UKTJ
Customer Service Representative
Posted 4 days ago
Job Viewed
Job Description
If you are looking for a place to start or build your career in Customer Services or develop your skills and experience in an exciting environment that encourages YOU to bring out your best, then THIS is the place for you!
Background checks: Due to the nature of some of the roles and the customer information you will have access to in your role, we may work with you to secure CTC-level Govt. securi.
WHJS1_UKTJ