What Jobs are available for Customer Service in St Osyth?

Join Our Team as a Customer Service Representative!
Location: Chelmsford, Essex
Contract Type: Permanent

Are you a passionate communicator with a knack for problem-solving? Do you thrive in a fast-paced environment and love helping customers? If so, we want YOU to join our vibrant team in Chelmsford!

As a leading player in the Manufacturing & Production industry, we pride ourselves on delivering exceptional service to our valued customers. We are on the lookout for a cheerful and professional Customer Service Representative who can bring their enthusiasm and expertise to our dynamic team.

What You'll Do:

• Serve as the primary point of contact for customer inquiries, providing friendly and efficient assistance.
• Handle product orders, returns, and exchanges with accuracy and a smile!
• Collaborate with various departments to resolve customer issues promptly.
• Maintain and update customer records in our database.
• Proactively identify opportunities to enhance the customer experience.
• Stay informed about our products and services to provide top-notch support.

What We're Looking For:

• Excellent verbal and written communication skills that shine through in every interaction.
• A positive attitude and the ability to remain calm under pressure.
• Strong problem-solving skills and a keen attention to detail.
• Proficiency in Microsoft Office Suite and experience with customer service software.
• Previous experience in a customer service role is a plus, especially in a manufacturing or production setting.

Why Join Us?

• Supportive Environment: Work alongside a friendly and dedicated team that values collaboration and creativity.
• Career Growth: We believe in nurturing talent and providing opportunities for advancement.
• Work-Life Balance: Enjoy a stable, permanent position with a healthy work-life balance.
• Competitive Package: We offer a competitive salary and benefits package, including health coverage and pension plans.

Your Next Step:
If you're ready to take on an exciting role where your contributions will make a real difference, we want to hear from you! Send us your CV and a cover letter detailing why you're the perfect fit for our team.

Join us in making a positive impact every day, one customer at a time! Embrace the opportunity to be part of a company that values your input and celebrates your success. Together, let's create memorable experiences for our customers!

Apply Today!
Embrace your potential and be part of our journey in Chelmsford. Your cheerful demeanour and commitment to exceptional service will help us continue to shine in the Manufacturing & Production industry!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Services Representative - Private Travel & Hospitality- Permanent Position

Key Details: Shift Pattern: 4 on, 4 off. Must have flexibility for weekends and holidays.

Location: Stansted Airport

Skills Needed: Excellent communication and people skills to engage with guests professionally and attentively.

Are you ready to thrive in a dynamic, fast-paced environment? We're seeking a Customer Services Representative to deliver outstanding service to passengers, crew, and visitors from all over the globe. Join our front-line team and turn every interaction into a memorable experience.

What You Will Do:

• Welcome Guests: Greet and assist with a professional, friendly attitude.
• Ensure Seamless Experiences: Coordinate with teams to guarantee smooth operations from arrival to departure.
• Maintain High Standards: Serve refreshments and keep lounge areas spotless.
• Manage Essential Details: Handle cash, reports, and shift changes accurately.
• Prioritise Security: Adhere to strict safety and confidentiality protocols.

What You Bring:

• Customer-Centric Mindset: A drive to deliver exceptional service.
• Professional Demeanor: Strong interpersonal skills and a polished appearance.
• Composure Under Pressure: Ability to multitask effectively in a busy atmosphere.
• Flexibility: Must be available for shift work, including weekends and holidays.
• Experience: Background in hospitality, travel, or premium customer service is a plus.

If you excel in a high-energy environment focused on customer satisfaction, we want to hear from you!

This is a permanent role with a starting salary based on experience. You must have the right to work in the UK to be considered. HRGO is a recruitment agency dedicated to supporting UK businesses, and we strive to respond to all applications.

Customer Service/Sales Support Representative
Colchester - Office-based, full-time (37.5 hours per week)
25 days holiday plus bank holidays
Free parking available
Salary: 28,000 per annum + potential 500 yearly bonus

About the Role
We're currently recruiting for a Customer Service Representative to join a well-established, fast-paced business with over 20 years of success in its industry. This is a customer-focused and order processing role, ideal for someone who enjoys helping people and ensuring a smooth end-to-end customer experience.

Your day-to-day responsibilities will centre around handling inbound enquiries, processing orders, and supporting customers through their buying journey. There are no outbound calls, cold calling, or lead generation required-this is a fully reactive customer support role.

About You
We're looking for someone with a positive attitude, great communication skills, and at least 2 years' experience in a similar customer service or office-based support role. You'll be a team player who's confident speaking with customers over the phone and via email, always aiming to deliver a high standard of service.

You'll also be quick to learn product information and internal systems so you can handle orders accurately and resolve queries promptly.

Key Responsibilities as a Customer Service Representative:

• Responding to inbound phone calls and email enquiries from customers
• Processing orders efficiently with attention to detail
• Providing aftersales support to ensure customer satisfaction
• Delivering professional and friendly service to every customer
• Resolving issues and queries in a timely and helpful manner
• Preparing, issuing, and following up on customer quotations
• Liaising with internal teams to ensure a smooth customer journey
• Maintaining accurate customer records

What's in It for You

• A stable, office-based full-time role in a supportive team
• Competitive salary of 28,000 plus up to 500 annual bonus
• 25 days holiday plus all bank holidays
• Free on-site parking
• A friendly and collaborative working environment

Interested?

If you're looking for a role where customer care comes first and you enjoy working in a team environment, click apply now.

Customer Service & Sales Support Representative

Colchester (Office-based)
Full-time | 37.5 hours per week
28,000 + up to 500 annual bonus
25 days holiday + bank holidays | Free on-site parking

I'm recruiting on behalf of a well-established business in Colchester that's been a trusted name in the promotional products industry for over 20 years. They're now looking to bring on board an experienced Customer Service & Sales Support Representative to join their growing team.

They are one of the UK's leading suppliers of branded merchandise and promotional products , offering over 10,000 product lines online, plus a wide range of eco-friendly, UK-made, and custom-sourced items.

This is a fast-paced, admin-heavy role that plays a key part in delivering excellent service to clients from order to delivery. If you enjoy working behind the scenes to make things happen-processing orders, managing enquiries, and ensuring accuracy-this could be a great fit.

What You'll Be Doing:

• Handling inbound enquiries via phone and email (no cold calls!)
• Processing high volumes of customer orders with precision and care
• Preparing and following up on quotes and artwork approvals
• Providing aftersales support and helping customers through their journey
• Coordinating with internal departments (design, sales, production)
• Maintaining accurate customer records and handling admin with efficiency
• Supporting customers in selecting from a wide range of promotional products and branded merchandise

What They're Looking For:

• 2+ years' experience in customer service, sales admin, or office-based support
• Confident, professional communicator with a friendly approach
• Excellent organisational and time management skills
• Able to multitask and stay calm in a busy, fast-moving environment
• Comfortable learning internal systems and product ranges quickly
• Strong attention to detail and a high standard of accuracy

What's on Offer:

• Competitive salary of 28,000 + up to 500 annual bonus
• 25 days holiday + all UK bank holidays
• Free on-site parking
• A full-time, office-based role in a stable, growing company
• Supportive team culture with hands-on training

Sound Like You?

If you're detail-oriented, enjoy working at pace, and want to be part of a business that's leading the way in branded merchandise and promotional solutions-apply now or get in touch for more information.

Customer Service Representative (Private Jets / VIPs)

25,555 + 5,000 Shift Allowance + Enhanced Holiday + 4 On / 4 Off + Refer A Friend Scheme + Enhanced Maternity and Paternity Scheme + Health and Wellbeing Costs Assistance + Cycle To Work Scheme + Employee Discounts + Life Insurance

Stanstead

Are you an experienced Customer Service Representative with experience in the Aviation industry looking for an opportunity within a market-leading aviation company that provides a high standard service for private jets?

This company has achieved market dominance within the UK aviation industry over the past thirty years. This SME has built upon a foundation of high standards and expectations to become the most successful jet modification company in the UK.

The role would suit an experienced Customer Service Executive who can provide a VIP service to all passengers/crew and visitors to the FBO ensuring that they are dealt with in a professional, attentive and discreet manner.

The Role:

• Meeting and greeting of all visitors and crew in a consistently professional and attentive manner
• Greeting of all airside flights and escorting of passengers to the lounge providing a highly effective and efficient service during their arrival and prior to their departure
• Providing a highly efficient and effective service to all crew during their arrival and prior to their departure ensuring all of their needs are met.
• Ensuring all passengers and crew are dealt with quickly and efficiently
• Adhering to safety and security procedures at all times
• Serving of refreshments to crew, providing a VIP service at all times
• Ensuring the FBO is maintained to a VIP standard at all times and carrying out cleaning duties within areas of responsibility
• Inter department communication to ensure the passenger experience is seamless

The Person:

• Experience in Customer facing or Operations Support positions, which must have been gained within aviation

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Job Reference: BBBH22094

Keywords: Customer Service Supervisor, Aviation Customer Services, Administration Supervisor, CSR, Stanstead

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Department:  BIU & Customer Services

Location: Birmingham - Brindley Place

Type of Contract:  Permanent (on-site )

About Us:  GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision:  Changing Lives through Education

The Role:  The Customer Service Officer is responsible for solving our customers’ problems from start-to-finish so that they can get back to enjoying their experience at GBS as quickly and effortlessly as possible. GBS has implemented several key systems across the whole organisation whilst also implementing several new procedures across the Operations Function. These ensure GBS provides an optimal customer (student) experience. By utilising these systems, the Customer Support Officer will provide customers with support, advice and the peace of mind that their current issue is resolved.

What the role involves:

• Providing high quality student administration and 'one-stop shop' student advice service on Campus in collaboration with other operational teams such as Facilities, Welfare and IT.
• Responding to enquiries from students, providing detailed responses to their enquiries about the types of support available.
• Apply sensitivity and discretion when dealing with confidential information and confidently refer more complex issues to specialist staff.
• Respond with speed and accuracy to email, phone, and in-person enquiries.
• Work flexibly as part of the Customer Services Team and be available for occasional evening and weekend work as required.

About You:

• Degree or equivalent qualification, reflecting a strong foundation in relevant academic or professional disciplines.
• Exceptional interpersonal, oral, and written communication skills, with the ability to engage effectively with students and staff from culturally and linguistically diverse backgrounds.
• Strong written communication abilities, including a professional and inclusive telephone manner.
• Proven ability to prioritise tasks and manage competing work demands to meet deadlines efficiently and effectively.
• Meticulous attention to detail, ensuring accuracy and quality in all administrative tasks.
• Strong organisational and administrative skills, contributing to smooth and efficient operations. Job Description
• Excellent problem-solving abilities, with the capacity to analyse issues, follow up, and implement effective resolutions in a timely manner.
• Proficient in Microsoft systems and general IT applications, with the ability to leverage technology to enhance productivity and inclusivity.
• Capable of working to established KPIs and Service Level Agreements, consistently delivering high-quality outcomes.

What we offer:

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus 

“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”

— Barbara Vargas (Professional Services Employee)

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.

A large national Property maintenance company, is looking for an experienced Customer Service Advisor to be based at a large mobile site in and around the area of Basildon. This is a fantastic role for the right person to join an established maintenance team working.

Permanent, Full Time
8 - 5 mon - fri no hybrid
CM11 2UF - 27,500 - Basildon

We are looking to recruit a Customer Service Advisor to join our team on our Basildon contract.

About the Role:

We're looking for a proactive and organised Customer Service Advisor to join our busy call centre team. In this role, you'll be the first point of contact for our tenants handling incoming calls and scheduling appointments efficiently to ensure we meet our Service Level Agreements.

You'll manage bookings using our MSI scheduling system, allocating operatives and subcontractors to jobs while keeping customers fully informed at every step. You'll also liaise with supervisors to make sure all materials and equipment are ready ahead of scheduled appointments.

A key part of your role will be handling a variety of customer queries, ranging from routine repair requests to more complex or sensitive issues. Your goal will be to provide a professional, empathetic service that builds trust and confidence with every customer interaction.

About You

Proven experience in a call centre or a customer service role delivering high levels of professional service.
Strong administrative and organisational skills with high attention to detail.
Excellent communication skills both verbal and written, with a professional and polite telephone manner.
Proficient in the Microsoft Office suite and confident using CRM systems (experience with MSI is highly advantageous).
Proven capability of handling high call volumes and prioritising your workload effectively and efficiently. Essential.
Experience in social housing, maintenance, or repairs is highly advantageous.

If this opportunity interests you, we'd love to hear from you!

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Customer Service Coordinator!

• Hours Mon - Friday 35 hours
• Excellent holiday
• Opportunity for Hybrid working!

Are you ready to take your career to the next level, who are a leading manufacturer dedicated to innovation. We are searching for a cheerful and organised Customer Service Coordinator to join our team in Harwich, Essex!

What You'll Do:
As a vital part of our customer service team, you will be the friendly voice and efficient organiser that keeps our operations running smoothly. You will:

• Manage customer inquiries and provide exceptional service through various channels.
• Coordinate with production, logistics, and sales teams to ensure seamless order processing and delivery.
• Maintain accurate records and documentation to ensure customer satisfaction.
• Resolve any customer issues promptly and effectively, turning challenges into positive experiences.
• Assist in the development and implementation of customer service policies and procedures.

What We're Looking For:
Our ideal candidate is not just skilled but also possesses a positive attitude and a genuine passion for helping others. Here's what you should bring to the table:

• Proven experience in customer service or a similar role within a manufacturing or production environment.
• Strong communication and interpersonal skills to foster great relationships with clients and colleagues.
• Excellent organisational skills and the ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite and familiarity with CRM systems.
• A proactive approach to problem-solving and a keen attention to detail.

Why Join Us?
We believe that our employees are our greatest asset, and we are committed to providing a vibrant and inclusive workplace. Here's what you can expect:

• A permanent contract with a competitive salary and benefits.
• Opportunities for professional development and career progression.
• A supportive team environment where your contributions are valued.

How to Apply:
If you are excited about becoming a part of our pioneering journey and meet the qualifications outlined above, we want to hear from you! Please submit your CV and a brief cover letter highlighting your experience and why you think you'd be a great fit for our team.

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Customer Service Advisor - Social Housing Sector
Based in Billericay
Full-Time, permanent
26,500 - 27,500 per annum

Are you an experienced Customer Service Advisor with planning/scheduling experience and have the ability to demonstrate excellent communication and customer service skills? Are you looking for a new challenge in order to develop your career? If so, we can help you!

We are working with a leading contractor to recruit a proactive Customer Service Advisor based in Billericay.

You will have the exciting opportunity to develop your customer service and organisational skills by tackling several different tasks at once. You will be working as part of a team in a call centre environment, assisting the operational team to deliver a quality service to all clients including Housing Associations and Local Authorities and their residents.

Key responsibilities include:

• Respond to all customer calls/email enquiries and adhere to targets and objectives set
• Take customer repair orders, obtaining full repair information and complying with data protection checks where required, accurately diagnosing repairs and making appropriate and relevant appointments in accordance with policy, practice and KPI targets.
• Plan & dispatch works to delivery staff, ensuring they have the correct skill-set to ensure a first-time fix.
• Monitor progress on jobs, communicating with customers/stakeholders where required.
• Accurate record keeping
• Liaise with other departments where necessary to ensure positive expected outcomes are obtained
• Undertake other administrative tasks as directed by the Team Leader/ Manager

The successful candidate MUST have IT skills, customer service skills and the ability to work well under pressure. You must also have experience in working in a call centre environment.

You will be working for a modern, forward thinking business that believe the strengths, skills and personalities of their people are the key to the company's success.

If you're interested, please apply online now, or call Lucy on (phone number removed) for more information!