What Jobs are available for Customer Service in Stanford le Hope?
Showing 113 Customer Service jobs in Stanford le Hope
Customer Service Representative
Posted 12 days ago
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Customer Service Representative – Job Description
We are seeking a motivated and service-oriented Customer Service Representative to join our team in the Hospitality and Tourism industry. This hybrid role, located on Queen Street in Auckland, is ideal for individuals who enjoy working with people and thrive in fast-paced environments.
As a Customer Service Representative, you will play a key role in delivering exceptional service to our guests, clients, and visitors. You will handle a variety of customer interactions, including inquiries, bookings, complaints, and general support, across phone, email, and face-to-face channels. Your goal will be to ensure each customer has a smooth, helpful, and positive experience from start to finish.
We welcome applicants with no prior experience, as we offer one-on-one professional training to help you gain the skills and confidence needed to succeed. If you are enthusiastic, reliable, and eager to learn, this is an excellent opportunity to build your career in the hospitality sector.
Key Responsibilities:
- Assist customers with bookings, reservations, inquiries, and complaints
- Maintain accurate and up-to-date records of customer interactions
- Provide clear and friendly communication across multiple channels
- Collaborate with internal departments to meet customer needs
- Handle transactions or payment processing as required
- Promote services, products, and special offers when appropriate
- Maintain a positive and professional image at all times
Requirements:
- No prior experience necessary; full training will be provided
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a customer-oriented mindset
- Ability to multitask and perform well under pressure
- Flexible availability, including evenings and weekends
- A willingness to learn and grow in a team environment
If you are passionate about delivering great service and looking for a supportive team that values your development, we encourage you to apply.
Company Details
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Customer Service Representative
Posted 25 days ago
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Job Description
Our mission is to be the world's preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. It's as simple as that.
We are currently looking for a Customer Service Representative. If you are a good team player who loves working in a fast-paced environment where no two days are the same, you could thrive as a Customer Service Representative.
We are looking for people who share our passion, energy and enthusiasm for creating unbeatable customer experiences. You'll relish the chance to make a difference to every customer journey within one of the world's largest car rental companies.
The role: Taking the wheel at Hertz
CUSTOMER SERVICE
- Provides world class customer service, creating a friendly, welcoming customer experience through personalized service during both the rent and return process maximizing customer loyalty and sales opportunities.
SELLING
- Outstanding selling skills that meet the needs of our customers, whilst identifying and maximizing opportunities to increase revenue to meet the daily, weekly, monthly, and annual targets.
PROBLEM SOLVING
- Ability to resolve a wide variety of issues that the customer might experience through their rental journey, by leveraging Hertz's proven customer service tools and methods and involving management.
TEAMWORK
- Ability to work in a fast-paced environment, efficiently and effectively to meet the quality, service, and performance goals for the location. Supporting colleagues across all roles within operations to create a smooth customer experience.
CONTROL & AUDIT
- Adheres to company SOP's for all valeting, delivery and collection provisions, to ensure the location is fully compliant. Includes control of customer data under GDPR.
Ensures rentable standard is met and any additional damage documented on return.
CONTINUOUS IMPROVEMENT
- Encourages and maintains a 'Best practice sharing culture', always striving to find ways to improve service and change mind set.
Your benefits: Fueling your journey
- Uncapped commission
- 25 days holidays (plus Bank Holidays)
- Fantastic customer service and sales training
- Wide range of training and development courses available to all employees
- Career development opportunities across Hertz UK and Europe
- Car Rental discount across Europe, including friends & family members
Essential Requirements
Your skills: What you'll need for a great journey
- A valid UK or EU driving license
- An enthusiastic, flexible and positive attitude towards selling
- Previous experience in a customer service, sales or retail environment
- Good English skills, enabling you to be a brilliant communicator
- You are willing to work on a shift Rota basis, 7 days per week and be flexible.
About Us
The Hertz Corporation has an exciting portfolio of rental car brands - including Hertz, Dollar, Thrifty and Firefly. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets. Please APPLY NOW
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
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Customer Service Representative
Posted 24 days ago
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Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, and other communication channels.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints and issues in a timely and effective manner, escalating complex cases as needed.
- Process orders, requests, and returns accurately.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Identify opportunities to improve the customer experience and suggest service enhancements.
- Build rapport with customers and foster strong relationships.
- Collaborate with internal departments to ensure customer needs are met.
- Adhere to company service standards and performance metrics.
- Assist with administrative tasks related to customer service operations.
- Handle customer feedback and suggestions constructively.
- Previous experience in a customer service or call center environment is essential.
- Excellent communication and listening skills.
- Strong problem-solving abilities and a patient demeanor.
- Proficiency in using CRM software and standard office applications.
- Ability to multitask and manage time effectively in a fast-paced environment.
- A positive attitude and a genuine desire to help customers.
- Good written and verbal English is mandatory.
- Must be able to work full-time from our office located in London, England, UK .
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Customer Service Supervisor
Posted 2 days ago
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JMC Aviation are working with a FBO company based in Stansted , looking to recruit a new Customer Service & Admin Supervisor to join their team.
This client is well known for outstanding levels of service in their FBO facility, offering outstanding customer service to their high-end clientele from arrival to aircraft. The family run business aids their candidates in building their skills to excel in their roles.
This is a Temporary Position based in Stansted .
Monday – Friday 8.30- 5PM – 1 year contract starting in January 2026.
Salary and Benefits
- Competitive Salary
- Generous Annual Leave
- Pension Scheme
- Employee Assistance Programme
- Life Assurance
- Employee Cash Plan
- Enhanced Maternity and Paternity Schemes
- Professional Growth and Development
- State-of-the-Art Equipment and Technology
- Ongoing Training and Certification Programmes
- Career Advancement Opportunities
The Role
To assist with the running of the Customer Service Representatives in conjunction with the CEO to ensure that the flights are run efficiently and safely and a high standard of service is provided to all customers. This role will perform and oversee the daily operational and administrative duties, to ensure a safe, efficient and enjoyable customer experience to all. This is a physical hands-on role, offered on a fixed term basis.
Other duties involve:
Supervising and directing CSR Staff on duty during shifts to deliver a safe, efficient and positive customer experience in accordance with published company procedures and relevant regulations.
• Supervising an exceptional client experience in all aspects of work in accordance with company standard and procedures, achieving the highest level of customer service at all times and by all members of the FBO team.
• Keep staff fully informed of changes in working practices and Operational procedures
• Liaising with HR to ensure any performance/conduct issues are dealt with in regards to the CSR’s
• Carrying out Return to Work Interviews and managing absence in line with Company Absence Management Policy
• Conducting investigation meetings with support from HR
• Conducting disciplinary meetings with support from HR
• Creating of and implementation of new procedures as and when required
• Adopting a flexible approach to working hours providing cover for CSR’s as and when required
• Ensure that the presentation and cleanliness of the FBO areas, offices, building and equipment is maintained and anything which needs attention is reported.
• Providing monthly data to the CEO
• Providing Administrative assistance to the CEO
• Managing and supporting staff, ensuring service is impeccable at all times and where necessary implement new procedures to develop and improve the service provided.
• Assisting with recruitment as required in line with the Company Recruitment Policy.
• Monitoring of Company uniform standards to ensure they are adhered to by staff at all times
• Coaching, mentoring current employees and new starters in any duties delegated to them
• Updating of training files, monitoring of training requirements, expiry dates and booking of training courses for both new and existing employees.
• Monitoring the GSE maintenance records and booking all applicable services.
• Ensure all Health and Safety matters are dealt with, updated and new one produced including but not limited to Fire Safety, Risk Assessments and Accident Reports in line with Company procedure
• To ensure a thorough understanding of how large flights are dealt with and Manage them as and when required
• Liaising with the Ramp Managers and CSRS to plan for day and future flights
• General Administration duties as required
Skills and experience required.
In order to be successful in this role the Customer Service & Admin Supervisor will need to demonstrate the following skills and attributes:
- 3 years or more experience in Customer facing or Operations Support positions, which must have been gained within aviation
- Previous Supervisory/Management experience within Operations
- Self-driven and results orientated with a clear focus on safety and quality
- Ability to negotiate and reach compromise, proactive and problem-solving ability
- Excellent communication skills – face to face, telephone - and written communication skills
- Enthusiastic individual and passionate about aviation
- Flexible and able to manage varying demands and workloads
- High levels of presentation, interpersonal skills, discretion and trustworthiness
- Fluent in English
- Computer literate (Word, Excel, PowerPoint, Outlook) & numerical skills
- Understanding of luxury industry, paying attention to detail and providing a VVIP service
- Must hold a valid UK Driving License and have access to their own vehicle
- Must meet the requirement to hold a valid airside security pass and airside
If you think this is the role for you and you have the necessary skills and attributes, please apply today or contact JMC Aviation for more details.
Please note that due to the high level of applicants we will only be contacting shortlisted candidates regarding this role.
In applying for the above position and sharing your personal data with JMC Aviation Limited, you acknowledge that your personal data will be processed in accordance with our Privacy Policy (found on our website).
For this opportunity JMC Aviation Ltd is acting as an employment agency.
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Customer Service Administrator
Posted today
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Customer Services Administrator
Simply Stoves Limited – (Southminster, Essex)
Simply Stoves Limited is a well-established supplier of wood burning, gas, and electric stoves. We are looking for a reliable and organised Customer Services Administrator to join our growing team.
Job Description
The role involves providing excellent customer service and administrative support. You will be the first point of contact for customers, handling enquiries, processing orders, and ensuring that every customer has a positive experience.
Responsibilities
- Respond to customer enquiries via phone, email, live chat and in person
- Process and manage customer orders accurately
- Provide product information and guidance to customers (full training given)
- Liaise with suppliers, couriers, and installers to ensure smooth delivery and installation
- Keep customer and order records up to date
- Assist with website administration and updating product details
- General office administration duties as required
Requirements
- Previous experience in customer service and/or administration
- Excellent communication skills, both written and verbal
- Strong organisational skills and attention to detail
- Confident using Microsoft Office and online order systems
- A professional, friendly, and approachable manner
- Knowledge of stoves or fireplaces (desirable but not essential – training will be provided)
Benefits
- Salary meets National Living Wage (reviewed annually)
- Full-time, permanent role (Monday to Friday)
- 28 days annual leave (including bank holidays)
- Staff discount on our full product range
- Supportive and friendly working environment
How to Apply
Please submit your CV along with a short cover letter explaining why you would be a great fit for this role.
Job Types: Full-time, Permanent
Pay: From £12.21 per hour
Expected hours: 35 per week
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Store discount
Work Location: In person
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Customer Service Assistant
Posted today
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Job Description
Customer Service Assistant
Wilson's Casino Experience
£ £3.10 per hour (dependant on shift hours)
Minimum 40 hours per week
We are Wilson's Casino Experience, a family run business and operator of high street 24hr Adult Gaming / Bingo venues. We are expanding across the south east of the UK and we're looking for friendly and professional people to join our team.
We are currently recruiting for full time Customer Service Assistants for our new Maidstone venue.
Flexibility and a passion for dealing with customers are essentials for this role.
You will provide a high standard of customer service and safety to all customers and visitors to our venue.
Key Responsibilities will include:
You will greet all of our visitors with a friendly warm welcome and provide the best customer service experience possible.
You will provide help to customers and visitors who may require assistance.
You will remain friendly, approachable and professional at all times.
You will help to maintain the cleanliness and tidiness of the venue.
You will follow all health and safety procedures.
You will follow the company's cash procedures, including handling cash and providing assistance to our customers.
You will ensure that all cash transactions are carried out accurately and all financial transactions are recorded properly, in accordance to the company's procedures.
You will ensure that our "Challenge 25 Policy" is followed and will be responsible for checking identification.
You will assist with our promotions and marketing.
You will be fully compliant with our licensing objectives – training will be given.
You will be available to work any of our designated shift times (see below).
We offer:
Competitive salaries.
Company pension.
Full training.
Possible opportunities to progress throughout the business.
If you are a people person and have got the skills and customer service experience we're looking for, apply today
* Please note due to this vacancy being in an Adult Gaming Centre, ALL applicants legally need to be 18 or over.
Job Types: Full-time, Permanent
Salary: £1 25 (day shift & night shift) - 3.10 per hour (overnight shift)
Normal Schedule (subject to change):
Day shift (7am-3pm), Night shift (3pm-11pm), Overnight Shift (11pm-7am). You must be available to work any of these shift patterns, on any given day of the week.
Experience:
Customer Service: 1 year (preferred, but not essential)
Previous work in Adult Gaming Industry: 1 year (preferred, but not essential)
Job Types: Full-time, Permanent
Pay: 2.25- 3.10 per hour
Benefits:
- Company pension
Application question(s):
- What is your current home location? (you MUST answer this question)
- Please tell us how you would travel to and from Maidstone town centre? (you MUST answer this question)
- Do you have any previous experience working in Adult Gaming Industry? If so, please give brief description and length of time. (you MUST answer this question)
- You must legally be over 18 to work in a gambling venue. Are you over 18 years of age? (you MUST answer this question)
- We operate 24 hours a day, 7 days a week. Please confirm that you are happy to work any shift, day, night & overnight? (YOU MUST ANSWER THIS QUESTION)
Experience:
- Customer Service: 1 year (required)
Language:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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Customer Service Executive
Posted 15 days ago
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Job Description
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
The role will work closely with colleagues within all areas of the business to deliver a first class Customer service, Customer satisfaction, and to manage Customer orders quickly and efficiently. The role will work closely with the Sales team to ensure all Customer orders are booked promptly. The role will also assist the Sales team manage and develop high value Teledyne e2v accounts and drive process improvements.
Build and maintain strong relationships with Teledyne e2v's external Customers that they support by ensuring all enquiries are dealt with in a timely manner to encourage new business, loyalty and repeat business to meet the Business Unit forecasts.
Use excellent communication skills and the ability to interact with people of all levels, to build and maintain strong working relationships with Operations, Supply Chain, Credit Control, Trade Compliance and Logistics on a daily basis.
Working cross functionally with all our internal Customers & suppliers to remove blocks that negatively affect the Customer experience (represent the voice of the Customer within Teledyne e2v).
Recommend enhancements & simplifications to Customer Services procedures.
Assist with ad hoc Customer Services projects or perform other tasks as required by the Customer Services Manager.
**Skills & Experience Essential Qualifications:**
+ Experience of operating in a Customer Service or Order management role within a manufacturing organisation in a complex and international context.
+ Continuous improvement and process-oriented mind set.
+ Drive to ensure excellent Customer service and quality of Customer experience.
+ Strong persuasive communication, influencing and negotiation skills both verbally and in written form.
+ Used to working to tight deadlines and able to prioritise workload under pressure.
+ Advanced understanding and experience of working with ERP and CRM systems (SAP or equivalent) from Customer Service perspective.
+ Extensive knowledge of MS Excel and good working knowledge of other MS office products (Outlook, PowerPoint and Word).
+ Highly analytical with an eye for detail.
+ Highly motivated, flexible and able to work with high levels of autonomy.
+ Team player with an ability to work independently.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
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You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
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Customer Service Administrator
Posted 7 days ago
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Hours: Monday to Friday, 7:00 am - 4:00 pm
Industry: Heavy Industry
Are you a hands-on Administrator who enjoys variety in your day and thrives in a busy, down-to-earth environment? Our client, a well-established business in the heavy industry sector, is looking for an all-round Customer Service Administrator to join their friendly team based in Paddock Wood.
What You'll Be Doing
- Providing excellent customer service to clients and suppliers, both over the phone and face-to-face
- Answering incoming calls and responding to customer enquiries promptly and professionally
- Processing orders, taking payments, and maintaining accurate records and documentation
- Recording all visitors and customers coming in and out of the site
- Supporting various departments with general administrative duties
- Liaising with people from all walks of life - from customers to drivers to production teams
- Keeping things running smoothly in a fast-paced, hands-on environment
What We're Looking For
- Previous experience in an administrative or customer service role
- A confident communicator who's comfortable dealing with a wide range of people
- Strong organisational skills and attention to detail
- Someone flexible, proactive, and ready to turn their hand to anything
This is a great opportunity for someone who likes to be busy, enjoys variety, and takes pride in keeping things organised.
If this sounds like you, apply today - we'd love to hear from you!
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.
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Customer Service Agent
Posted 14 days ago
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Key Responsibilities:
Customer Assistance: Provide exceptional service to customers via phone, email, and chat, ensuring timely and professional responses.Problem Resolution: Effectively handle and resolve customer issues or complaints, ensuring each customer leaves with a positive experience.Product Expertise: Learn and maintain in-depth knowledge of our products/services to support customers with their needs.Order Support: Assist with processing orders, tracking statuses, and managing returns or exchanges.Record Keeping: Maintain accurate logs of all customer interactions, issues, and resolutions.Team Collaboration: Work with internal teams, including sales and technical support, to find solutions and improve the overall customer experience.Customer Feedback: Collect feedback to help identify opportunities for service improvements and escalate issues when necessary.Retention Efforts: Build strong, lasting relationships with customers through proactive support and engagement.Qualifications:
Education: High school diploma or equivalent required; college degree is a plus.Experience: Previous customer service experience or similar roles is beneficial.Skills:
Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Patience and professionalism in handling challenging situations.Strong organizational skills and attention to detail.Proficiency with customer service software, CRM tools, and Microsoft Office Suite.Ability to manage multiple tasks in a fast-paced setting.What We Offer:
Competitive pay and a comprehensive benefits package.Opportunities for growth and career development.A supportive and collaborative team environment.Employee discounts on company products and services. How to Apply: Interested? We’d love to hear from you! Please submit your resume and cover letter. We look forward to learning more about your experience and how you can contribute to our customer service team.Is this job a match or a miss?
Customer Service Advisor
Posted 16 days ago
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