1546 Customer Service jobs in Stanway

**Part Time Customer Service Representative**
**Location: Onsite Cheltenham**
**15-20 hours- 3 days per week.**
**Hours 9.30am-2.30pm**
**FTE** **Salary: £24,633 - actual salary will depend on agreed working hours, plus fantastic benefits including: parking, competitive pension scheme, volunteering days, subsidised onsite deli, and access to our employee benefits platform!**
Kohler Mira Ltd is a successful multi brand organisation that has grown significantly over 100 years and has always innovatively led the way in showering technology. Kohler Co., our parent company since 2001 and themselves in their 150th year, employs over 30,000 associates worldwide and is a global leader in the manufacture of kitchen & bath products, hospitality and an operator of golf and resort destinations.
Mira Showers is one of the best known, market leading UK brands of showering products, continuously developing innovative new domestic bathroom products for all types of plumbing systems.
Our Rada Controls brand brings that same innovation and cutting-edge design to commercial washroom environments such as sports and leisure facilities, medical facilities and institutions with products specifically designed for commercial and public buildings.
From day one, you're part of the Kohler Mira community - a collaborative, forward focused team with a shared pride in our work and commitment to delight our customers, develop innovative products and services and inspire our customers (who knew a bathroom manufacturing company did all this!)
**Opportunity**
The CSR - Contact Centre Operations is a key member of the Customer Service Team acting as the voice of the business, providing solutions to meet customer needs.
This role will be involved in all aspects of aftersales services, presales enquiries and the sales of spare parts. Most interactions are completed over the phone and by email. Required 15-20 hours over 3 days per week- Monday and Tuesday + 1 other week day.
As part of the Customer Service Operations Team, you will be required to work closely with your peers to ensure that the best service possible is delivered to our customers.
Ultimately, your success will rest upon the delivery of the highest standards of service and customer satisfaction for the whole of the Mira UK product range.
**Responsibilities**
+ Assisting customers with pre-sales enquiries, product selection and availability
+ Taking incoming contacts, identifying customer requirements, and offering appropriate solutions
+ Offering post-sale technical support
+ Arranging the appropriate service solution to match the needs of the customer, including the offering of extended warranty products
+ Maintain a high level of customer service and quality standards throughout every interaction
+ Being helpful and positive in all dealings with customers and fellow associates
+ Ultimately become a Kohler Mira Brand Ambassador
**Skills/Requirements**
+ Confident telephone manner
1. Experience in a customer services environment where customer contact was integral to the role
+ Attention to detail to ensure a right first-time customer outcome
+ Experience using Salesforce or similar Customer Relationship Management system an advantage
+ A common-sense approach to problem solving
+ A desire to be part of a team that works together for the common goal
+ Strong communication with high standards of written communication essential
+ GCSE Maths and English are required due to the interaction types with the customer
**We can offer you a lot in return!**
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With a genuine commitment to creating better tomorrows, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
**About Us**
In the UK, Kohler Mira Ltd. is made up of three market leading brands: Mira Showers, Rada Controls, and Recoup Where our brands differ in market position, they are equal in their commitment to design, innovation, and providing a single level of quality regardless of price.
Kohler Mira is committed to diversity and inclusion to drive our business results and create a better future every day for our diverse associates, consumers, partners, and global communities. As an equal opportunities employer, it is Kohler Mira's policy to recruit, hire, and promote qualified people in all job classifications without prejudice. If, as an individual with a disability, you require adjustments during the recruitment process, please contact
Note for Recruitment Agencies: The Kohler Talent Acquisition team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies, and where we require external support, we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to Kohler Co. without a specific request by our Talent Acquisition Team will not be accepted and with no introduction fee applicable.
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Customer Service
Location : Droitwich
Job Type : Full-time, Office-based
Salary : £26,728
Hours : 40 hours per week (including some evenings and weekends)

We are recruiting on behalf of our client for a Claims Handler to join a fast-paced and customer-focused business providing emergency and alternative accommodation services.

This role is perfect for someone with excellent communication skills and a calm, empathetic approach who enjoys helping others and working as part of a close-knit team. You will manage accommodation claims efficiently, ensuring customers receive the support they need when they need it most.

Key Responsibilities:

• Handle claims from initial instruction through to resolution, providing exceptional service throughout.
• Liaise with customers, suppliers, and clients to coordinate suitable accommodation quickly and effectively.
• Ensure service level agreements are consistently met and daily claim boards are accurately updated.
• Contribute to the Out of Hours service on a shared rota.
• Take part in training and regular performance reviews to continuously improve service delivery.

Requirements:

• Minimum 1 year of experience in a customer service role.
• Strong communication skills, both written and verbal.
• Ability to manage time effectively, prioritise tasks, and remain calm under pressure.
• IT literate and confident using systems and email.

What’s on Offer:

• Competitive salary based on experience
• Collaborative, values-driven team environment
• On-site parking and a well-equipped office
• Full training and development support

  
If interested, contact Lizzie at Four Squared Recruitment – (url removed) or call (phone number removed)

My client, a house builder, are currently seeking a Customer Service Coordinator.

They will serve as the primary point of contact for customer inquiries and concerns.

They will manage and resolve customer complaints in a timely and professional manner.

The role with be based in Banbury.

The succesful candidate must have previous experience in a customer service or customer care role,within thehousing sector.

Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Are you wanting to step away from a call centre or have customer service experience looking for a new start? Are you looking to use your transferable skills within a new environment? Do you love customer service? This could be the perfect opportunity for you. Based in Cheltenham, full time in the office you will be working within customer service providing support via phone, email and chat. You will be supporting all sales opportunities, working with suppliers and updating customers. Working Monday – Friday 09:00am – 17:00pm plus occasional saturdays in sale periods and a starting salary of up to £25,000 this is a brilliant position.

Benefits:

• Company annual leave.
• Company events.
• Company pension.
• Employee discount.
• Onsite parking.

Roles and responsibilities:

• Answering customer questions and queries via phone, email and webchat in a timely and professional manner.
• Providing advice on customers orders, and product availability.
• Chasing suppliers when necessary.
• Dealing with customer complaints.
• Ensure customer payments are made on time.
• General administration duties.

Skills and Attributes:

• Retail or customer service experience is essential.
• Good communication skills via phone and email.
• Confident speaking via phone and email.
• Attention to detail.

If this position is of interest, please apply to Elliott @ RE Recruitment today! If you don’t hear back within 5 working days please take this as an unsuccessful application. RE Recruitment act as an employment agency on behalf of the company.

COM1

Customer Service Assistant

Location: Pershore
Contract: Seasonal contract to cover the Christmas peak (Sept-Jan)
Hours:  Full time (37-40 hours per week)
Pay: £12.21 per hour plus holiday pay

About the Role
We are seeking a Customer Service Assistant with a people-first attitude to join our team in Pershore during our busiest time of the year. You’ll be a key part of our customer service operation, helping us maintain excellent service standards over the Christmas period.

Your responsibilities will include resolving customer complaints, responding to phone calls and emails, and keeping accurate customer service records. You’ll also support corporate clients, place orders, and provide product advice.

Key Duties & Tasks

• Handling customer service queries via phone, email, and live chat.

• Placing corporate orders and liaising with corporate clients.

• Producing quotations and advising customers on suitable products.

• Investigating and resolving customer complaints.

• Managing and resolving delivery queries.

Person Specification
We’re looking for someone who:

• Is a recent graduate or looking for seasonal administration work in a fast-paced environment.

• Loves working with people - our customers are at the heart of everything we do.

• Is self-motivated, enthusiastic, and ready to make a real difference.

• Has excellent communication skills; previous customer service experience is an advantage but not essential.

• Brings a positive attitude and can provide outstanding customer service.

• Has strong attention to detail, ideally with experience in an office environment.

• Can multitask and navigate multiple systems with ease.

• Is resilient when handling sensitive or challenging conversations and complaints.

• Possesses strong IT, numeracy, and active listening skills.

• Is flexible with working hours during the busy Christmas period, including some evenings and weekends.

Why Join Us?
This is a great opportunity to gain valuable customer service experience, build your professional skills, and work as part of a supportive team during our busiest and most exciting season.

Production Administrative Account Handler
Salary: £27,000 – £8,000 | Location: Tewkesbury

We are looking for a Production Administrative Account Handler to join our clients thriving Point of Sale/Point of Purchase production department. This role would suit someone from a customer service background, ideally with experience in the print industry, who enjoys working in a fast-paced environment and liaising with clients and suppliers.

Reporting to the Production Team Leader, you’ll work closely with management, design, warehouse, and installation teams to ensure projects are delivered on time, to specification, and to the highest standard of service.

What you’ll be doing:

• Handling client accounts from brief through to delivery/installation.
• Preparing quotes, processing orders, and coordinating suppliers.
• Answering client queries and resolving any issues.
• Coordinating across departments to ensure smooth project delivery.
• Providing cover for colleagues during holiday/sickness and supporting general office administration as required.

What we’re looking for:

• Strong communication skills – verbal and written, internal and external.
• Ability to manage and prioritise a busy workload.
• A proactive team player who can also work independently.
• Previous experience in customer service, preferably within the print or production industry.
• Willingness to learn, adapt, and rise to new challenges.

What we offer:

• Competitive salary starting at £27,000, risi to 8,000 after successful 6-month review.
• Full-time hours: Monday to Friday, 09:00 – 17:30 (1-hour lunch).
• 31 days holiday (including bank holidays, pro-rated).
• Company pension scheme.
• Company sick pay (dependant on length of service).
• Free on-site parking.

This is a fantastic opportunity for someone with a strong customer service mindset who wants to develop their skills in a creative, production-driven environment.

Please send you cv to (url removed)

COM1

Customer Service Advisor – Hybrid (2 Days Remote)

Location: Warwick, Warwickshire
Salary: £24,576 per annum + Excellent Benefits
Hours: Monday–Friday, 8:30am–5:00pm (No weekends or late shifts)
Job Type: Full-time, Permanent

Do you thrive on delivering great customer service? We’re looking for a Customer Service Advisor to join a supportive, established and successful company in Warwick. This is an opportunity to build your career with a business that values professional growth, wellbeing, and work–life balance.

This Customer Service Advisor position offers:

• Hybrid working (after completion of training) – 2 days from home each week
• Private healthcare
• Critical illness & death-in-service cover
• Staff discounts & regular social events
• Free on-site parking
• Convenient location near Warwick Parkway station and the A46

What you’ll do as a Customer Service Advisor:

• Provide excellent customer support across phone, email, live chat, and web queries
• Handle admin tasks to keep processes running smoothly
• Represent the brand with professionalism, empathy, and positivity

What we’re looking for in a Customer Service Advisor:

• Previous customer service ideally in a call centre or contact centre or customer-facing experience
• A friendly, approachable personality with strong communication skills
• Confident using Microsoft Office and IT systems
• Able to commute reliably to Warwick for office days (8:30am start)

Whether your background is in call centres, contact centres, hospitality, retail, healthcare, or administration —if you’re passionate about helping people and providing excellent customer service, please apply.

Are you wanting to step away from a call centre or have customer service experience looking for a new start? Are you looking to use your transferable skills within a new environment? Do you love customer service? This could be the perfect opportunity for you. Based in Cheltenham, full time in the office you will be working within customer service providing support via phone, email and chat. You will be supporting all sales opportunities, working with suppliers and updating customers. Working Monday – Friday 09:00am – 17:00pm plus occasional saturdays in sale periods and a starting salary of up to £25,000 this is a brilliant position.

Benefits:

• Company annual leave.
• Company events.
• Company pension.
• Employee discount.
• Onsite parking.

Roles and responsibilities:

• Answering customer questions and queries via phone, email and webchat in a timely and professional manner.
• Providing advice on customers orders, and product availability.
• Chasing suppliers when necessary.
• Dealing with customer complaints.
• Ensure customer payments are made on time.
• General administration duties.

Skills and Attributes:

• Retail or customer service experience is essential.
• Good communication skills via phone and email.
• Confident speaking via phone and email.
• Attention to detail.

If this position is of interest, please apply to Elliott @ RE Recruitment today! If you don’t hear back within 5 working days please take this as an unsuccessful application. RE Recruitment act as an employment agency on behalf of the company.

COM1