606 Customer Service jobs in Swansea

Full time : Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us 

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. 

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. 

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask! 

Wondering If You’re What We’re Looking For? 

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. 

Wondering What’s In It For You? 

Being part of the EE family brings a huge number of benefits including the below: 

• A great starting salary of £21,620, plus incentives throughout the year 

• Our Smart working model which supports you to create a flexible working routine that works for you 

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year 

• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work 

• Volunteering days, so you can give back to your local community 

• Optional Private Healthcare and Dental, for you and the family 

• A share scheme where you can invest in the company at a discounted rate 

• 25 days holiday with the option to buy more 

• Optional Pension scheme to protect your future 

• Critical Illness cover 

• Gym membership discounts 

• Discounts off attractions for the family all year round 

The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge 

What Are You Waiting For? 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! 

Full time : Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us 

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. 

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. 

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask! 

Wondering If You’re What We’re Looking For? 

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. 

Wondering What’s In It For You? 

Being part of the EE family brings a huge number of benefits including the below: 

• A great starting salary of £21,620, plus incentives throughout the year 

• Our Smart working model which supports you to create a flexible working routine that works for you 

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year 

• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work 

• Volunteering days, so you can give back to your local community 

• Optional Private Healthcare and Dental, for you and the family 

• A share scheme where you can invest in the company at a discounted rate 

• 25 days holiday with the option to buy more 

• Optional Pension scheme to protect your future 

• Critical Illness cover 

• Gym membership discounts 

• Discounts off attractions for the family all year round 

The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge 

What Are You Waiting For? 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! 

Full time : Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us 

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. 

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. 

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask! 

Wondering If You’re What We’re Looking For? 

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. 

Wondering What’s In It For You? 

Being part of the EE family brings a huge number of benefits including the below: 

• A great starting salary of £21,620, plus incentives throughout the year 

• Our Smart working model which supports you to create a flexible working routine that works for you 

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year 

• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work 

• Volunteering days, so you can give back to your local community 

• Optional Private Healthcare and Dental, for you and the family 

• A share scheme where you can invest in the company at a discounted rate 

• 25 days holiday with the option to buy more 

• Optional Pension scheme to protect your future 

• Critical Illness cover 

• Gym membership discounts 

• Discounts off attractions for the family all year round 

The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge 

What Are You Waiting For? 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! 

Full time : Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us 

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. 

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. 

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask! 

Wondering If You’re What We’re Looking For? 

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. 

Wondering What’s In It For You? 

Being part of the EE family brings a huge number of benefits including the below: 

• A great starting salary of £21,620, plus incentives throughout the year 

• Our Smart working model which supports you to create a flexible working routine that works for you 

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year 

• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work 

• Volunteering days, so you can give back to your local community 

• Optional Private Healthcare and Dental, for you and the family 

• A share scheme where you can invest in the company at a discounted rate 

• 25 days holiday with the option to buy more 

• Optional Pension scheme to protect your future 

• Critical Illness cover 

• Gym membership discounts 

• Discounts off attractions for the family all year round 

The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge 

What Are You Waiting For? 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! 

Full time : Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us 

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. 

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. 

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask! 

Wondering If You’re What We’re Looking For? 

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. 

Wondering What’s In It For You? 

Being part of the EE family brings a huge number of benefits including the below: 

• A great starting salary of £21,620, plus incentives throughout the year 

• Our Smart working model which supports you to create a flexible working routine that works for you 

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year 

• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work 

• Volunteering days, so you can give back to your local community 

• Optional Private Healthcare and Dental, for you and the family 

• A share scheme where you can invest in the company at a discounted rate 

• 25 days holiday with the option to buy more 

• Optional Pension scheme to protect your future 

• Critical Illness cover 

• Gym membership discounts 

• Discounts off attractions for the family all year round 

The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge 

What Are You Waiting For? 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! 

Full time : Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us 

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. 

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. 

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask! 

Wondering If You’re What We’re Looking For? 

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. 

Wondering What’s In It For You? 

Being part of the EE family brings a huge number of benefits including the below: 

• A great starting salary of £21,620, plus incentives throughout the year 

• Our Smart working model which supports you to create a flexible working routine that works for you 

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year 

• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work 

• Volunteering days, so you can give back to your local community 

• Optional Private Healthcare and Dental, for you and the family 

• A share scheme where you can invest in the company at a discounted rate 

• 25 days holiday with the option to buy more 

• Optional Pension scheme to protect your future 

• Critical Illness cover 

• Gym membership discounts 

• Discounts off attractions for the family all year round 

The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge 

What Are You Waiting For? 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! 

Full time : Sales Apprenticeship

Hourly rate: £11.09

Address: Rhydycar Business Park, Merthyr Tydfil, CF48 1DH

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for our Sales Advisor Apprenticeship.

At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.

You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.

Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship. 

Your Future With Us 

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. 

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all. 

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask! 

Wondering If You’re What We’re Looking For? 

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE. 

Wondering What’s In It For You? 

Being part of the EE family brings a huge number of benefits including the below: 

• A great starting salary of £21,620, plus incentives throughout the year 

• Our Smart working model which supports you to create a flexible working routine that works for you 

• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year 

• Brand new sites! We are currently refurbing all our contact centres to make them state of the art and a great place to work 

• Volunteering days, so you can give back to your local community 

• Optional Private Healthcare and Dental, for you and the family 

• A share scheme where you can invest in the company at a discounted rate 

• 25 days holiday with the option to buy more 

• Optional Pension scheme to protect your future 

• Critical Illness cover 

• Gym membership discounts 

• Discounts off attractions for the family all year round 

The smaller bits like; free parking on our sites, free tea and coffee, and even a concierge 

What Are You Waiting For? 

If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started! 

Customer Service Representative
Full-Time | Permanent | £25,800 per annum

We're recruiting on behalf of our client for a proactive Customer Service Representative to join their team. This is a great opportunity to be part of a business that values excellent service and strong internal collaboration.

Location - Swansea

Hours of work - 08.00 - 16.30 Monday to Thursday. 08.00 - 14.30 Friday

Key Respons.

WHJS1_UKTJ

Full time : Permanent

Salary : £25,087 rising to £5,684 at 9 months in role, plus uncapped commission

Location:  Swansea Contact Centre

Address: The Strand, Swansea, SA1 2AB

Why this job matters

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Swansea.

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

• A great starting salary of  £25,087 rising to £25,684 at 9 nths in role, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly 
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?