1518 Customer Service jobs in Weston

Customer Service Representative

Red Recruitment is recruiting for a customer service representative for a highly professional and renowned insurance company.

The role is perfect for someone who enjoys customer service and wishes to develop their career with an employer of choice.

The salary for the role is 26,000 per year and is based in Bristol.

Benefits and Package for a Customer Service Representative:

• Salary: 26,000 per annum and up to 10% additional bonus
• Hours: Monday - Friday, Shift Pattern between 8am -6pm
• Contract Type: Permanent
• Location: Bristol
• Potential hybrid working post probation
• Annual pay review
• 25 days annual leave + bank holidays + buy more holidays if you love to travel
• Full training provided to obtain a CII Diploma
• Plenty of opportunities to progress and learn
• Health and Wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Assistance Programme
• Contributory pension scheme, up to 20%, including your 8% contribution
• 20 contribution to a monthly gym membership - subject to terms
• Access to savings at High Street brands

Key Responsibilities of a Customer Service Representative:

• Help our commercial customers assess and evaluate risks to determine the best insurance coverage for each business.
• Provide exceptional service to customers by dealing with requests about customer policy, insurance renewals and mid-term adjustments.
• Interacting via live chat as well as through telephone calls.
• Considering customer's requirements and developing long -lasting relationships by building rapport.
• Responding to customers and going above and beyond to help them.

Key Skills and Experience of a Customer Service Representative:

• A customer-focused approach gained from your experience working in customer service roles. You're confident in handling a variety of customer situations and can think creatively to find solutions.
• The ability to remain composed and focused under pressure and to thrive in a fast-paced environment, managing your time well to hit your goals.
• A knack for critical thinking and analysis, helping you interpret information and making solid decisions.
• Strong communication skills, that make it easy for you to build and maintain great working relationships.
• A curious and eager-to-learn mindset, always looking for better, more efficient ways to get things done.

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)

• Greet visitors and handle front desk duties
• Coordinate meeting rooms, events, and catering
• Answer phones and respond to customer enquiries
• Providing general administrative support
• Ensuring a welcoming and professional environment

• Friendly, polished communicator with strong organisational skills
• Confident with Microsoft Office and quick to learn new systems.
• Calm under pressure, proactive, and a genuine team player
• Friendly, polite, and organised
• Previous experience is helpful but not essential

• 26,000 per annum + great benefits
• Summer and Christmas social events
• Ability to grow within a corporate business

U-Drive are hiring! We have an great opportunity for a dynamic Customer Service Representative to join our committed team in Bristol. We are looking for a dedicated and hardworking individual who thrives in a dynamic and fast-paced work environment. As a vital part of one of U-Drive's essential teams, you'll play a key role in ensuring outstanding customer service.

About the Role

Under the guidance of the Branch Manager, you'll be part of a 45-hour rota that includes weekends. Your primary focus will be engaging with customers at the branch daily and addressing any inquiries that may arise.

Role Responsibilities

• Generating quotes based on customer requirements and managing bookings
• Confirming vehicle bookings and customer needs through phone calls
• Administering Rental Hire Contracts
• Utilizing internal systems for creating and processing vehicle bookings
• Verifying customer ID and making decisions based on insurance requirements
• Offering additional insurance products, upgraded vehicles, or add-on sale items during the point of sale
• Checking vehicles in and out with customers, explaining terms of the hire
• Handling payments, processing refunds via credit cards, cash, and online payment methods
• Managing customer queries and complaints both over the phone and face-to-face
• Conducting vehicle checks with customers, noting existing and new damage incurred during the hire
• Managing vehicle faults, damage, or SMR (Service, Maintenance, and Repair) to workshops
• Assisting with deliveries and collections of vehicles when required
• Assisting with vehicle valeting when necessary

Requirements

About You

The ideal candidate will be a can-do individual who thrives in a fast-paced work environment. Collaborating closely with the Branch Manager, the successful candidate will play a pivotal role in ensuring efficient vehicle hiring services, providing an exceptional customer experience.

• Full clean UK driving license

• Positive "Can do" attitude
• Ability to thrive in a fast-paced, changing environment
• Strong team player
• Commitment to providing excellent customer service
• Excellent telephone manner and communication skills
• Ability to work under pressure and meet deadlines
• Resilience in handling customer queries and complaints

Benefits

About Us  

Established four decades ago, U-Drive is a family-owned and operated vehicle rental company that provides high-quality cars, LCVs, and specialised vehicles across the UK. Our cohesive team takes pride in delivering superb service to both business customers and private hirers.

What We Offer

• 30 days (including bank holidays) annual leave in your first year, with additional accrual after 24 months of service up to your 5th year, reaching 33 days of annual leave
• Training and development opportunities
• Discounts at 3,000+ stores
• Free eye tests
• On-site parking where available
• Competitive pension
• Employee discount across U-Drive branches
• Employee Wellbeing Program

Join our Team as a Customer Service & Sales Representative ( A valid driver's licence and access to reliable transportation ) - Full time only

Are you a dynamic and results-driven individual with a passion for sales? Do you thrive on meeting new people and building lasting relationships? If so, we have an exciting opportunity for you!

As a Customer Service & Sales Representative , you will:

• Engage with p.

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Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a full time basis, contracted to 35 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/1308/ / /R/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

We are looking for a self-motivated Customer Service Advisor with a minimum of 1 years experience for an existing client based in Swindon to start immediately.

Our clients provides technical services to end users and schools across the UK and are looking for an enthusiastic self-driven confident customer service advisor to work alongside a busy team helping to provide exceptional service to clients via email and phone with enquiries and updates.

Details:

• Role:  Customer Service Advisor
li>Pay Rate:  £12.21 ph < i>Location:  Swindon (on bus route) li>Hours:  9am - 5pm. Monday - Friday

Responsibilities:

· Booking/updating service requests onto our call management system.

· Contacting customers i.e. end users, Schools, Universities and couriers.

· Arrange the collection and returns of equipment/devices.

· Managing customer enquiries and expectations.

· Liaising with couriers & other 3rd parties.

· Communicating statuses back and forth with internal service support team who manage the customer accounts.

Requirements:

· Previous experience in customer service facing role (1 year)

· Strong communication skills, both verbal and written.

· Ability to analyze customer needs and provide appropriate solutions.

· Proficiency in using CRM systems.

· Excellent problem-solving skills

· Attention to detail.

· Ability to work at pace under pressure in a busy team environment

Customer Service Coordinator - BS34 Area
12.35 per hour | Temp to Perm | Immediate Start

We are currently seeking a Customer Service Coordinator to join our team in the BS34 area. This is a fantastic opportunity for someone with previous experience in customer service or order processing to step into a dynamic and supportive environment.

Working Hours:

Monday to Thursday: 8:30am - 5:00pm
Friday: 8:30am - 3:00pm

Key Responsibilities:

Processing customer orders accurately and efficiently
Handling email queries and providing timely responses
Liaising with customers via outbound emails
Ensuring excellent customer service throughout the order process

Requirements:

Previous experience in a similar customer service or order processing role is preferred
Strong communication skills, particularly via email
Good attention to detail and organisational skills
Ability to start immediately

If you're ready to take the next step in your customer service career, apply today to start ASAP.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

New Resource Recruitment is proud to be working with a specialist manufacturer of sustainable living solutions in their search for a Customer Services Coordinator .

This office-based role plays a key part in delivering high levels of customer care through accurate and timely sales order processing, supporting contracted delivery schedules. You’ll work within a close-knit team, reporting to the Customer Service Manager and collaborating closely with external sales and technical teams to ensure excellent service.

Key Responsibilities:

• p>Provide high-quality customer service, handling standard and complex enquiries while ensuring clear communication across departments.

• Manage and update customers on order progress; coordinate internally with Logistics and other teams to fulfil service requirements.

• Support assigned customer accounts, escalate wider issues (e.g. pricing discrepancies, account setups) to Account Managers, and process relevant credit notes including rebates and machinery support.

• Maintain accurate records in SAP and CRM systems, including weekly reports on unresolved issues.

• Collaborate with Credit Control to address account concerns and help identify pricing errors when needed.

• Uphold professional standards in conduct, organisation, and customer confidentiality.

• Share updates within the team to support collaboration and take on additional duties as required.

Ideal Candidate:

• Educated to GCSE level (or equivalent) in English and Maths; NVQ in Customer Service desirable.

• Proven experience in fast-paced administrative and customer-facing roles (in person, by phone, or email); experience in manufacturing or similar environments desirable.

• Strong communication and interpersonal skills with a confident, polite phone manner.

• Highly organised, detail-oriented, and comfortable under pressure.

• Proactive, adaptable, and capable of managing time and shifting priorities effectively.

• Commercially aware, confident in problem-solving, and decision-making within company procedures.

• Competent in Microsoft Office (especially Excel and Word); experience with SAP/CRM systems is a plus.

• Professional, trustworthy, and collaborative team player with a commitment to quality and continuous improvement.

Benefits Include:

• New Joiner, Referral, Attendance & Team Bonuses

• Pension, Death in Service & Private Health Insurance

• Health Assessments & Company Counsellor

• Holiday Loyalty Rewards & Christmas Hamper

• Home & Tech Scheme, Cycle to Work Scheme

• Corporate Gym Membership & Bowood House Pass 

This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency.

Customer Services Advisor
Location:  Yate, Bristol
Salary:  £27,249 per annum (starting basic salary is £3,970 per annum plus, earn up to a 50.00 monthly performance related bonus)
Job type:  Full time, Permanent (37.5 hours per week; Monday - Friday; Start time of 9:00/9:30am)

Charles Saunders Ltd, a Bristol-based wholesale company, are currently seeking a full-time, permanent, Customer Services Advisor to join our friendly sales team based in Yate, Bristol. Working 5 days per week in the office.

Don’t have previous sales experience Don’t worry our friendly sales / customer support team are happy to offer training and support to help you develop in the role.

Benefits:

• 20 days holiday + bank Holidays, increasing to 25 days with length of service
• Workplace Pension Scheme
• Life Assurance Scheme – enrolment from day 1 of employment
• Income Protection Scheme – enrolment from day 1 of employment
• Access to Employee Health Assured Program (EAP)
• Staff discount on company goods
• Free onsite car parking and covered bicycle rack
• Free annual eye test
• Great sales incentive rewards including High Street Vouchers
• Free food taster days

Charles Saunders Ltd is one of the largest independent food service companies in the Southwest. We supply a full range of frozen, chilled and ambient foods together with an extensive range of non-food catering products. 

The Role

This position will suit someone who is enthusiastic, helpful, and ideally has experience of working in customer service or sales roles and likes to work part as a team. However, we will also accept applications from candidates looking for their first sales role as plenty of training and support will be offered by our friendly sales / customer support team.

Responsibilities will include but are not limited to:

• Handling of outbound and inbound customer calls.
• Order capture, ensuring products are keyed accurately.
• Liaising with colleagues across the business to resolve issues and answer customer queries.
• Providing customers with up-to-date product information.
• Building customer relationships.
• Working alongside the field sales team to co-manage customer accounts and communicate customer information.
• Gaining an awareness of competitor activity.
• Promoting new products through positive customer relations and product knowledge.
• Delivering on sales targets through effective up selling, cross selling and maintaining of existing product range purchased.
• Effective use of questioning to identify opportunities and match suitable products to customers.
• Working within company GP margin guidelines.

The Person

A Customer Services Advisor will be expected to have the following skills and attributes:

• Proven experience of working in a sales or customer service role is desirable, however we are happy to hear from applicants that are looking for their first sales role.
• Computer literate and able to learn new systems quickly.
• Good level of numeracy and English literacy skills.
• Excellent verbal and written communication skills.
• Friendly, helpful, disposition with excellent customer service skills.
• Target driven.
• Great attention to detail.
• Highly organised with the ability to work under pressure and to deadlines remaining calm in challenging situations.
• Comfortable making and answering telephone calls with a professional and friendly telephone manner.
• Ability to work in a team as well as individually.
• Self-motivated with good time management skills.
• A positive attitude, a willingness to learn and a desire to show initiative.

All applicants must provide proof of eligibility to work in the UK. We are an equal opportunity employer, dedicated to a policy of non-discrimination. Only successful applicants will receive a response.