719 Customer Service jobs in Wiganthorpe

Where:  Darlington

Full time:  Permanent 

Salary:  £25,087 rising to £5,684 at 9 months in role, plus the ability to earn commission 

Hourly rate:  £12 2 per hour rising to 3.12 per hour at 9 months in role 

Shifts:  The department is open from 08:00am until 06:00pm so no late evening shifts and only one weekend in three!

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Payment Support role with EE. 

Why not use your skills to make a difference and join our Payment Support Team in Darlington? We need people like you to support and guide our customers during difficult times. Whether it’s helping them with a billing query, assisting those who have fallen behind on their payments or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. 

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. 

What’s in it for you?

• A great starting salary of  £25,087 rising to £25,684 a er 8 months of being here, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? 

Where:  Darlington

Full time:  Permanent 

Salary:  £25,087 rising to £5,684 at 9 months in role, plus the ability to earn commission 

Hourly rate:  £12 2 per hour rising to 3.12 per hour at 9 months in role 

Shifts:  The department is open from 08:00am until 06:00pm so no late evening shifts and only one weekend in three!

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you. If so, you have the transferrable skills to succeed in a Payment Support role with EE. 

Why not use your skills to make a difference and join our Payment Support Team in Darlington? We need people like you to support and guide our customers during difficult times. Whether it’s helping them with a billing query, assisting those who have fallen behind on their payments or anything else they need, with the training we provide you will be the expert that they need. Every interaction will deliver a brilliant, personal service. 

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working. 

What’s in it for you?

• A great starting salary of  £25,087 rising to £25,684 a er 8 months of being here, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly
• Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want
• Season Ticket Travel Loan – Giving you the funds to pay for your travel to and from work up front, making a difference where it counts
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, to protect you and your family

On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for? 

• Take ownership of a high-performing customer service & commercial team
• Be part of a supportive, forward-thinking business with a strong local reputation
• Competitive salary, great benefits, and ongoing professional development
• Shape strategy and have a direct impact on business growth

• Lead, coach, and inspire the commercial/customer service team
• Oversee client assessments and deliver tailored insurance solutions
• Drive sales, renewals, and service excellence
• Maintain FCA compliance at all times
• Support recruitment, onboarding, and training
• Review performance, identify improvements, and streamline processes

• Cert CII qualification or equivalent leadership experience in insurance
• Proven success managing a service-driven team
• Strong commercial acumen and the ability to build lasting client relationships
• Confident communicator with excellent organisational skills
• Proactive, resilient, and ready to inspire others
• High attention to detail and a commitment to compliance

• Experience in commercial lines insurance
• Knowledge of FCA regulations
• Acturis software experience
• Business or finance qualification

• Take ownership of a high-performing customer service & commercial team
• Be part of a supportive, forward-thinking business with a strong local reputation
• Competitive salary, great benefits, and ongoing professional development
• Shape strategy and have a direct impact on business growth

• Lead, coach, and inspire the commercial/customer service team
• Oversee client assessments and deliver tailored insurance solutions
• Drive sales, renewals, and service excellence
• Maintain FCA compliance at all times
• Support recruitment, onboarding, and training
• Review performance, identify improvements, and streamline processes

• Cert CII qualification or equivalent leadership experience in insurance
• Proven success managing a service-driven team
• Strong commercial acumen and the ability to build lasting client relationships
• Confident communicator with excellent organisational skills
• Proactive, resilient, and ready to inspire others
• High attention to detail and a commitment to compliance

• Experience in commercial lines insurance
• Knowledge of FCA regulations
• Acturis software experience
• Business or finance qualification

Michael Page have partnered with a reputable and progressive business in Harrogate the organisation are looking for a Customer Service Advisor to join their established team on a permanent basis to start asap.

This would be an exceptional opportunity for someone experienced within customer services the business will be open to sector provide excellent training and a structured career path for all their employees!

Please apply now!

Client Details

Michael Page have partnered with a reputable and progressive business in Harrogate the organisation are looking for a Customer Service Advisor to join their established team on a permanent basis to start asap.

This would be an exceptional opportunity for someone experienced within customer services the business will be open to sector provide excellent training and a structured career path for all their employees!

Please apply now!

Description

As a Customer Service Advisor you will be working as part of a supportive team to provide assistance to clients in terms of the services they have with the business.

You will be working in a busy environment handling a high volume of calls assisting with a range of general and technical support based queries ensuring service level agreements are exceeded.

The role will be taking orders and processing onto the system alongside working with engineers to schedule appointments and organise any faults to be fixed.

Profile

Previous customer service experience this could be from a range of backgrounds

Excellent communication skills and a confident telephone manner

Able to work under pressure in a busy environment

Keen eye for detail and good organisation

Personable and able to build excellent relationships

Passionate about customer experience and delivering the best service

An excellent team player

Job Offer

Salary of 25000+ reputable business in Harrogate+ excellent training and progression opportunities+ central location+ great team and environment+ regular socials and incentives+ growing business exciting time to join+ excellent offices and facilities+ immediate interview and start available

Were recruiting for Customer Service Assistants to earn £12.21 per hour.

Customer Service Advisor benefits:

• Varied shift patterns
• Competitive salary
• Career growth opportunities

Training is included to prepare you for this role

Customer Service Assistants role:

• Be passionate about Customer Service and proud to represent our brand
• Deliver exceptional customer service with energy, warmth, and professionalism.

WHJS1_UKTJ

• Take ownership of a high-performing customer service & commercial team
• Be part of a supportive, forward-thinking business with a strong local reputation.

IT Customer Service Analyst - York City Centre

Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate!

The role includes answering contacts from internal colleagues and remotely performing fixes and tasks for a wide range of IT related issues and requests. There will be an opportunity to grow and develop your skills through additional responsibilities with the potential to secure permanency.

The Role:

This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the UK via telephone, live chat or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes.

The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you will also need to be able to problem solve and confidently guide colleagues in providing a solution.

This role is in a dynamic and lively team set within a large, busy, fast paced environment. You will work to agreed service levels, contributing to targets by making sure queries are resolved in a timely manner. Attention to detail, reliability and consistency are key skills that you will need to demonstrate in this role.

You don't need bags of experience as full training and support will be given on all aspects of the role. A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable.

Skills & Knowledge:

• Excellent customer service
• Communication skills (both verbal and written) essential
• Have a genuine interest in working in the IT sector
• Technical knowledge desirable
• Attention to detail and accuracy essential
• Appetite to learn and problem solve
• Reliability is key

Working hours:

37.5 hours per week (optional 35 or 40 hours available on request) Shift length of 8.5 hours covering between (Apply online only) (on a rota basis) Hybrid working is offered at 50/50 (home/office)

Pay rate:

13.96 PAYE per hour + holiday pay

The client is an equal opportunity employer and value diversity at their company. They do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please only apply for this role if you are based local to York and can start work on more than 2 week's notice.

Thank you

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.

IT Customer Service Analyst - York City Centre

Do you have a passion for Customer Service, technology and want to start a career in IT? This is an exciting IT Support role that comes with full training and progression for the right candidate!

The role includes answering contacts from internal colleagues and remotely performing fixes and tasks for a wide range of IT related issues and requests. There will be an opportunity to grow and develop your skills through additional responsibilities with the potential to secure permanency.

The Role:

This company is committed to providing a first-class service. They think, talk and act "customer", not tickets - You must be able to provide high quality customer service as will be supporting internal colleagues based mainly across the UK via telephone, live chat or self-service channels, by remotely providing support and connecting to devices where appropriate to apply known fixes.

The role encompasses many standardised and documented support procedures for applications, operating systems and hardware as well as mobile devices and cloud-based solutions. Equally you will also need to be able to problem solve and confidently guide colleagues in providing a solution.

This role is in a dynamic and lively team set within a large, busy, fast paced environment. You will work to agreed service levels, contributing to targets by making sure queries are resolved in a timely manner. Attention to detail, reliability and consistency are key skills that you will need to demonstrate in this role.

You don't need bags of experience as full training and support will be given on all aspects of the role. A technical background is not essential however an understanding or knowledge of things like ITIL, Microsoft tools, business/office/home IT environments and IOS/Android is desirable.

Skills & Knowledge:

• Excellent customer service
• Communication skills (both verbal and written) essential
• Have a genuine interest in working in the IT sector
• Technical knowledge desirable
• Attention to detail and accuracy essential
• Appetite to learn and problem solve
• Reliability is key

Working hours:

37.5 hours per week (optional 35 or 40 hours available on request) Shift length of 8.5 hours covering between (Apply online only) (on a rota basis) Hybrid working is offered at 50/50 (home/office)

Pay rate:

13.80 PAYE per hour + holiday pay

The client is an equal opportunity employer and value diversity at their company. They do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Please only apply for this role if you are based local to York and can start work on more than 2 week's notice.

Thank you

Eden Brown Synergy is an equal opportunities employer.

Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free.