1052 Customer Service jobs in Witney West
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
The role of a Customer Service Representative involves delivering excellent support to customers, addressing their queries and resolving issues efficiently. This position is ideal for someone with a passion for providing top-tier customer care and ensuring satisfaction.
Client Details
My client is a medium-sized organisation within the Energy industry based near Bicester, known for its commitment to quality and customer satisfaction. They provide essential services and take pride in fostering a professional and supportive work environment.
Description
Key responsibilities of the Customer Service Representative include:
- Respond to customer enquiries promptly and professionally via phone, email, or chat.
- Resolve customer issues by investigating and providing appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to address and resolve customer concerns.
- Provide product or service information to customers as required.
- Identify and escalate priority issues to the relevant departments.
- Ensure customer satisfaction and maintain a positive company image.
- Contribute to the improvement of customer service processes and practices.
Profile
The successful Customer Service Representative will have:
- Previous experience in a customer service/support/client-facing role.
- Strong communication and interpersonal skills.
- The ability to problem-solve and think critically under pressure.
- Attention to detail and a commitment to accuracy.
- A proactive attitude and a willingness to learn.
Job Offer
Benefits include:
- A competitive salary
- Strong commission structure
- A supportive work environment with full training provided
- Opportunities for personal and professional growth
- A comprehensive benefits package
- Access to many company perks
- Generous annual leave package
- Free parking onsite
Customer Service Representative
Posted 6 days ago
Job Viewed
Job Description
Location: Wroxton (Office-based, no public transport available)
Reports To: Customer Services Manager
Employment Type: Temporary to Permanent
Hours: 5 days a week (Including weekend work) 8:30am until 5:00pm
Salary: 13.91 per hour
Recruitment Pro are seeking an experienced customer service assistant to deliver outstanding, compassionate customer service by understanding individual customer needs and ensuring effective communication both internally and externally. You will play a vital role in supporting the day-to-day operations of our clients online pharmacy service, contributing to business growth and ensuring smooth administration and patient care.
Key Responsibilities
Customer Service
Provide first-class support by answering customer queries professionally via phone and email.
Take and process customer orders using SagePay or online payment methods.
Assist with prescription queries and medicine availability, referring to the pharmacist when necessary.
Liaise with online doctors to resolve customer issues promptly and efficiently.
Identify opportunities to grow prescription volume and support business development.
Participate in weekend shifts on a rota basis (time off during the week when working weekends)
Administration & Stock Control
Maintain accurate prescription records and ensure documentation is legally compliant.
Order stock from suppliers and help manage stock levels in the dispensary.
Keep work areas clean, organised, and compliant with health and safety standards.
Support with counting prescriptions and updating systems.
Follow internal processes and use company software and portals as required.
General Duties
Comply with all company health and safety policies, report risks or near misses.
Attend required meetings and complete online or in-person training on time.
Support company initiatives and uphold high standards in security, communication, and operations.
Adhere to all Standard Operating Procedures (SOPs).
Use the holiday booking portal for leave requests, subject to manager approval.
Key Competencies
Strong customer focus and empathy
Excellent verbal and written communication skills
Detail-oriented and organised
Reliable, honest, and professional
Confident working independently and within a team
Friendly, approachable, and respectful
Able to handle sensitive/confidential information discreetly
Flexible and adaptable to changing tasks
Skills & Experience
Previous customer service experience is essential
Experience in a medical or pharmacy setting is preferred
Computer literate with solid time management skills
Comfortable handling numbers and written communication
Clear and professional telephone manner
Recruitment Pro Ltd is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Recruitment Pro Ltd. If your application is successful, you will be contacted within 5 working days. If you do not hear from us after 5 working days you have not been successful on this occasion and unless otherwise advised, Recruitment Pro will keep your details on file to contact you regarding any future suitable opportunities.
Job Type: Full-time
Pay: 13.91 per hour
Expected hours: 40 per week
Benefits:
- Canteen
- Casual dress
- Company events
- Free parking
- On-site parking
Schedule:
- Weekend availability
Ability to commute/relocate:
- Banbury (Oxfordshire): reliably commute or plan to relocate before starting work (required)
Work Location: In person
Customer Service Representative
Posted 2 days ago
Job Viewed
Job Description
The role of a Customer Service Representative involves delivering excellent support to customers, addressing their queries and resolving issues efficiently. This position is ideal for someone with a passion for providing top-tier customer care and ensuring satisfaction.
Client Details
My client is a medium-sized organisation within the Energy industry based near Bicester, known for its commitment to quality and customer satisfaction. They provide essential services and take pride in fostering a professional and supportive work environment.
Description
Key responsibilities of the Customer Service Representative include:
- Respond to customer enquiries promptly and professionally via phone, email, or chat.
- Resolve customer issues by investigating and providing appropriate solutions.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to address and resolve customer concerns.
- Provide product or service information to customers as required.
- Identify and escalate priority issues to the relevant departments.
- Ensure customer satisfaction and maintain a positive company image.
- Contribute to the improvement of customer service processes and practices.
Profile
The successful Customer Service Representative will have:
- Previous experience in a customer service/support/client-facing role.
- Strong communication and interpersonal skills.
- The ability to problem-solve and think critically under pressure.
- Attention to detail and a commitment to accuracy.
- A proactive attitude and a willingness to learn.
Job Offer
Benefits include:
- A competitive salary
- Strong commission structure
- A supportive work environment with full training provided
- Opportunities for personal and professional growth
- A comprehensive benefits package
- Access to many company perks
- Generous annual leave package
- Free parking onsite
Customer Service Representative
Posted 6 days ago
Job Viewed
Job Description
Location: Wroxton (Office-based, no public transport available)
Reports To: Customer Services Manager
Employment Type: Temporary to Permanent
Hours: 5 days a week (Including weekend work) 8:30am until 5:00pm
Salary: 13.91 per hour
Recruitment Pro are seeking an experienced customer service assistant to deliver outstanding, compassionate customer service by understanding individual customer needs and ensuring effective communication both internally and externally. You will play a vital role in supporting the day-to-day operations of our clients online pharmacy service, contributing to business growth and ensuring smooth administration and patient care.
Key Responsibilities
Customer Service
Provide first-class support by answering customer queries professionally via phone and email.
Take and process customer orders using SagePay or online payment methods.
Assist with prescription queries and medicine availability, referring to the pharmacist when necessary.
Liaise with online doctors to resolve customer issues promptly and efficiently.
Identify opportunities to grow prescription volume and support business development.
Participate in weekend shifts on a rota basis (time off during the week when working weekends)
Administration & Stock Control
Maintain accurate prescription records and ensure documentation is legally compliant.
Order stock from suppliers and help manage stock levels in the dispensary.
Keep work areas clean, organised, and compliant with health and safety standards.
Support with counting prescriptions and updating systems.
Follow internal processes and use company software and portals as required.
General Duties
Comply with all company health and safety policies, report risks or near misses.
Attend required meetings and complete online or in-person training on time.
Support company initiatives and uphold high standards in security, communication, and operations.
Adhere to all Standard Operating Procedures (SOPs).
Use the holiday booking portal for leave requests, subject to manager approval.
Key Competencies
Strong customer focus and empathy
Excellent verbal and written communication skills
Detail-oriented and organised
Reliable, honest, and professional
Confident working independently and within a team
Friendly, approachable, and respectful
Able to handle sensitive/confidential information discreetly
Flexible and adaptable to changing tasks
Skills & Experience
Previous customer service experience is essential
Experience in a medical or pharmacy setting is preferred
Computer literate with solid time management skills
Comfortable handling numbers and written communication
Clear and professional telephone manner
Recruitment Pro Ltd is operating as an Employment Business. Once you click to apply for this job your application will be immediately received by Recruitment Pro Ltd. If your application is successful, you will be contacted within 5 working days. If you do not hear from us after 5 working days you have not been successful on this occasion and unless otherwise advised, Recruitment Pro will keep your details on file to contact you regarding any future suitable opportunities.
Job Type: Full-time
Pay: 13.91 per hour
Expected hours: 40 per week
Benefits:
- Canteen
- Casual dress
- Company events
- Free parking
- On-site parking
Schedule:
- Weekend availability
Ability to commute/relocate:
- Banbury (Oxfordshire): reliably commute or plan to relocate before starting work (required)
Work Location: In person
Customer Service Representative - Technical Support
Posted 5 days ago
Job Viewed
Job Description
We seek individuals who are patient, articulate, and possess strong communication skills, with the ability to explain technical concepts in an easy-to-understand manner. A passion for technology and a genuine desire to help customers are essential. Previous experience in a customer service or technical support role is required. Familiarity with CRM systems and ticketing software would be an advantage. The ideal candidate is a quick learner, adaptable, and works well both independently and as part of a team. This position offers a hybrid working model, combining the benefits of remote work with occasional in-office collaboration. Excellent problem-solving abilities and a customer-centric mindset are critical. If you are a dedicated individual looking for a challenging and rewarding customer service role in a supportive environment in Oxford, we encourage you to apply.
Customer Service Representative - Swindon, Wiltshire
Posted 3 days ago
Job Viewed
Job Description
Are you a people-person with a passion for helping others? Do you thrive in a buzzing, team-driven environment? If you're ready to start your journey in customer service, we’ve got the role for you!
What you’ll be doing as a Customer Service Representative
As a Customer Service Representative , you’ll be the friendly voice on the other end of the line – the first person our customers speak to when they need help. Whether it's explaining a water bill, resolving an issue, or finding the perfect tariff, you’ll deliver top-tier service with empathy and a smile. Every day will be different – and every call, an opportunity to make a real difference.
No Experience? No Problem!
We believe in potential, not perfection. From day one, we’ll give you the training, guidance, and tools you need to shine. If you’re eager to learn, we’re ready to invest in you.
Why join us?
Community focus: We’re proud to serve our communities – that’s why we ask that you live within the Thames Water region. (Hint: if your water bill comes from us, you’re in!)
Fair opportunities : We’re big believers in growth from within. With dedicated coaching, training, and development, we’ll help you build the career you want.
Flexible shifts: The hours of work are 36 hours a week, following a shift pattern that varies from month to month between 8 am - 8 pm & 1 in every 4 Saturdays. One of our friendly team members will discuss available shifts with you.
Team collaboration : Working in a supportive and collaborative environment where teamwork is key. Share ideas, solve problems, and celebrate successes as a team.
The start date for the role is 13th October 2025.
Our Customer Service department is currently based at our Walnut Court office in Kembrey Park, Swindon. We'll be moving our Swindon office from Walnut Court to Newbridge Square in Spring 2026.
What should you bring to the role?
To thrive in this role, the essential criteria you'll need are:
- Exceptional service: Deliver outstanding customer experiences
- Clear communication: Engage effectively and possess a great phone manner
- Active listening: Truly hear and appreciate what our customers need
- Problem solving: Find the right solution for our customers
- Resilience: You handle challenges with confidence and care
- Positive passion : Bring a positive attitude and a genuine love for helping others
- Technical proficiency: Navigate systems, databases, and communication tools efficiently
- Team spirit : You work well with others and bring people together to achieve goals
Join a team where customers are at the heart of everything we do. We offer comprehensive training to ensure you succeed in your new role.
Ready to make a difference? Apply now!
Submit your application and start your journey with Thames Water today. We can’t wait to welcome you to the team!
- Competitive salary starting at £24,800 per annum
- 24 days holiday per year, increasing to 28 days with the length of service
- Performance-related pay plan directly linked to both company and individual performance measures and targets
- Generous Pension Scheme through AON
- Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance
Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Wate r
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.
If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know , we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid delay
German speaking Customer Service Representative
Posted 5 days ago
Job Viewed
Job Description
FRENCH SELECTION (FS)
German speaking Customer Service Representative
Location: Didcot hybrid (3 days in the office and 2 days from home)
Salary: Circa £28,000 depending on experience and excellent benefits
Ref: 8189G
To apply using our preferred format, please visit French Selection UK website, go to the vacancies page, search job reference: 8189G
The Company:
Well-established manufacturer and distribu.
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Customer Service
Posted 6 days ago
Job Viewed
Job Description
Location: Banbury Salary: Up to 34,000 for the right person Job Type: Full-time
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where attention to detail and teamwork are key? We are looking for a proactive and enthusiastic Customer Service Representative to join our clients dynamic team.
What You Will Be Doing
Responding to customer enquiries by phone and email, primarily relating to spare parts
Assisting customers with identifying the correct spare parts for their needs
Providing updates on order status, returns and delivery arrangements
Offering insights into spare parts sales history and trends
Processing sales orders for products, ancillary items and spare parts efficiently
Maintaining accurate records in the CRM system, including accounts and contacts
What We Are Looking For
- Excellent communication skills, both written and verbal
- A positive attitude and commitment to high levels of customer service
- Strong IT skills, including Microsoft Office and CRM/ERP systems such as Navision
- Ability to work collaboratively with colleagues to achieve shared goals
- Flexible and responsive to customer and business needs
- High attention to detail and accuracy
- Basic understanding of the product ranges or willingness to learn
- Strong time management and ability to work independently
Why Apply
This is a fantastic opportunity to join a supportive team where your contributions make a real impact. If you are customer-focused, tech-savvy and ready to grow in a rewarding role, we would love to hear from you.
Apply now and take the next step in your career.
TEMP - Customer Service
Posted 2 days ago
Job Viewed
Job Description
We're currently recruiting for a Customer Service superstar to join a friendly and fast-paced team in Banbury on an ongoing temporary basis.
What's on offer:
- 28k pro rata salary
- Standard office hours, Monday to Friday
- A supportive environment where your communication skills and attention to detail will shine
What we're looking for:
- Someone with great people skills and a proactive attitude
- Previous customer service experience preferred
- Available immediately for ongoing temp support
If you're ready to jump into a role where no two days are the same and you love helping people, we'd love to hear from you!
Temporary Customer Service
Posted 2 days ago
Job Viewed
Job Description
Berry Recruitment are NOW hiring for a committed and experienced Customer Service Representative to work for a Manufacturing Market leading organisation in Banbury, Oxfordshire for a period of 6 Months.
Role: Temporary Consumer Service Representative
Salary: 26,000 Per Annum
Location: Banbury
Hours: Mon - Fri (37.5 hours per week)
Key Responsibilities of the (Job Title):
- Responds to a high volume of consumer queries in respect of product information, working to call targets for inbound calls, email and retailer review platforms.
- Follows through to resolution, carrying out outbound calls as and when required.
- Handles and responds to all complaints received in an appropriate manner and in line with Company complaints policy.
- Maintains accurate records inputting on-line and telephone orders, monitoring and reporting on supply issues.
- Investigates queries and issues including the ordering of parts and/or refunds. Escalates when appropriate.
- Develops a vast knowledge of the full product range.
- Processes and confirms payments.
- Processes orders on behalf of our sister companies.
About you:
- Demonstrates a positive attitude, openness.
- Excellent verbal communication skills, Fluent in English
- Strong organisational skills to achieve targets.
- A team player, working flexibly with others to achieve targets and objectives.
- Ability to work in an industrial, multicultural environment.
- Demonstrates and actively promotes company values.
- Self-motivated, able to work independently to resolve customer issues.
- NVQ Level 3 IT/Customer Services.
- Proven track record in a similar position.
- Relevant experience in database management, information systems or/and data processing.
- Microsoft Excel and Access.
- Knowledge in SAP is an advantage.
- Excellent telephone/email manner.
No candidate will meet every single desired qualification we have listed. If your experience looks a little different but you think you can role; value to the role, we'd love to learn more about you!"
For more information and to apply, contact the Oxford branch of Berry Recruitment - (phone number removed) or click 'Apply Now' to submit your application.
Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.