897 Customer Service jobs in Wroxham

We are looking for a team of Customer Service Representatives who are ready to dive into the world of life and pension policies, delivering top quality service that puts our clients customers first.

Job Title: Customer Service Representative

Industry: Financial Services, Life & Pensions

Type: Full time, Permanent

Location: Norwich

Salary: £25,000 per annum plus benefits

Start Date: As soon as possible

The Role.

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Contact Centre Customer Service Representative
Insurance: Pensions & Life
Location: Office-Based in Norwich
Full Time (40hr), Permanent
Salary: £25,400 + Benefits

Are you ready to dive into the world of life and pension policies and deliver top-notch service that puts customers first? We're looking for energetic and empathetic individuals to join our client's Norwich contact centre team. In this .

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Join Our Team as a Customer Service Executive!

Are you passionate about helping others and making a difference in your community? We're looking for a cheerful and professional Customer Service Executive to join our dynamic team in the public services sector!

Contract Type: Temporary

Location : Breckland, IP25 6JB

Salary : 12.21 per hour
Start Date: September 2, 2025
Working Pattern: Full Time, Monday to Friday - combination of the below hours on a rota

8.30 - 5pm

8.00 - 4.30pm

9.30 - 6pm

What You'll Do:

• Provide outstanding support to our customers
• Handling inbound and outbound calls to residents across Breckland, North Norfolk and Kings Lynn. Including taking payments and raising worksheets.
• Collaborate with team members to enhance service delivery and promote a positive experience.
• Maintain accurate records and assist in administrative tasks as required.

What We're Looking For:

• Exceptional communication skills, both verbal and written.
• A friendly demeanour that radiates positivity.
• Strong problem-solving abilities and a proactive approach to challenges.
• Previous experience in customer service is a plus but not essential!

Why Join Us?

• Be part of a vibrant and supportive team dedicated to public service.
• Enjoy opportunities for professional growth and development.
• Contribute to making a positive impact in the lives of others in your community.

If you're ready to embark on an exciting journey and make a real difference, we want to hear from you!

Apply Now! Let's create a better tomorrow, together!

We can't wait to welcome you to our team!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Berry Recruitment have a new exciting opportunity for a Customer Service Administrator for a busy client based in King's Lynn.

The Role:

You will be responsible for assisting the help desk team that manage an active diary of growing teams that consists of engineers, electricians, general maintenance and project engineers.

You'll need to be proactive and ready to solve problems with the help of the team and you will also be responsible for ensuring that engineers have a full but manageable workload.

You will be required to have good organisational skills, have good IT skills and excellent customer service skills.

Duties required include:

• Diary Management & Logistics of Engineers
• Procurement of Parts for Jobs
• Quotations
• Call Handling
• Emails
• Offering Updates of Appointments to Customers and Managing these Processes

Pay: 23, ,000.00 per year

Previous experience within Administration and working within an Administration environment is required.

For further information, please contact Lauren at Berry Recruitment, King's Lynn.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

• Handling inbound customer calls, emails, and live chat inquiries.
• Providing accurate information about products and services.
• Troubleshooting customer issues and finding effective solutions.
• Processing orders, returns, and exchanges efficiently.
• Maintaining detailed and accurate customer records.
• Escalating complex queries to senior team members or relevant departments.
• Identifying opportunities to improve the customer experience.
• Adhering to company policies and service level agreements (SLAs).
• Gathering customer feedback to help improve services.

Buyaparcel are a well-established online retailer, specialising in Plumbing, Tools and Garden products. In addition to our online markets, we have the well-respected Godfreys brand in the local area which offers a bespoke Kitchen and Bathroom design service and a fully stocked Plumbers Merchants.

Due to continuous expansion, we require an enthusiastic and easy going individual to join our customer .

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An exciting new job opportunity has arisen for a committed Hospitality Manager to work in amazing care home based in the Brooke, Norwich area. You will be working for one of UK's leading health care providers

This care home really gets to know the residents and the staff pride themselves on offering the highest quality care tailored to their needs

**To be considered for this position you must have experience of Hospitality Management**

As the Hospitality Manager your key responsibilities include:

• Develop a service experience that fits within our family vision and values; being compassion, empathy and transparency in our service delivery
• Develop and maintain a positive working environment for all staff, fostering a culture of teamwork, continuous improvement, and high-quality service
• Ensure that all residents are provided with an exceptional experience and that their needs and expectations are met and exceeded
• Manage the food service operation, working closely with the executive chef including menu planning, preparation, and delivery of high-quality meals in a timely and efficient manner
• Develop and maintain a robust activities program that is tailored to the interests and needs of the residents and is engaging, fun, and promotes health and wellness
• Maintain and manage best first impression experience
• Ensure the housekeeping function is effective, efficient, and maintains high standards of cleanliness and hygiene throughout the facility

The following skills and experience would be preferred and beneficial for the role:

• Excellent people management skills, with the ability to motivate and inspire staff to deliver exceptional service
• Strong communication skills, both verbal and written, with the ability to communicate effectively with a wide range of stakeholders
• Strong understanding of the principles of first impressions and the ability to ensure that guests have a positive experience from the moment they arrive
• Knowledge of food service operations, including menu planning, food preparation, and delivery, as well as a good understanding of nutrition and dietary requirements
• Strong understanding of the needs and interests of older people and the ability to develop and deliver a range of activities that are engaging, fun, and promote health and wellness
• Strong understanding of the principles of housekeeping, including cleaning, hygiene, and infection control
• Strong understanding of budget management and the ability to manage costs effectively whilst still delivering high-quality service

The successful Hospitality Manager will receive an excellent salary of £30,000 per annum. This exciting position is a permanent full time role working 40 hours a week from 9am-5pm. In return for your hard work and commitment you will receive the following generous benefits:

• Refer-a-friend*
• Reward Gateway - discounts, wellbeing, employee assistance & much more
• Comprehensive induction and paid training programme with career prospects
• Excellent working environment
• Cost of DBS*
• We are a Living Wage Employer

Reference ID: 7092

To apply for this fantastic job role, please call on or send your CV

Key Responsibilities:

Qualifications:

Skills:

What We Offer: