1604 Customer Service jobs in Yate

Customer Service Representative

Red Recruitment is recruiting for a customer service representative for a highly professional and renowned insurance company.

The role is perfect for someone who enjoys customer service and wishes to develop their career with an employer of choice.

The salary for the role is 26,000 per year and is based in Bristol.

Benefits and Package for a Customer Service Representative:

• Salary: 26,000 per annum and up to 10% additional bonus
• Hours: Monday - Friday, Shift Pattern between 8am -6pm
• Contract Type: Permanent
• Location: Bristol
• Potential hybrid working post probation
• Annual pay review
• 25 days annual leave + bank holidays + buy more holidays if you love to travel
• Full training provided to obtain a CII Diploma
• Plenty of opportunities to progress and learn
• Health and Wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Assistance Programme
• Contributory pension scheme, up to 20%, including your 8% contribution
• 20 contribution to a monthly gym membership - subject to terms
• Access to savings at High Street brands

Key Responsibilities of a Customer Service Representative:

• Help our commercial customers assess and evaluate risks to determine the best insurance coverage for each business.
• Provide exceptional service to customers by dealing with requests about customer policy, insurance renewals and mid-term adjustments.
• Interacting via live chat as well as through telephone calls.
• Considering customer's requirements and developing long -lasting relationships by building rapport.
• Responding to customers and going above and beyond to help them.

Key Skills and Experience of a Customer Service Representative:

• A customer-focused approach gained from your experience working in customer service roles. You're confident in handling a variety of customer situations and can think creatively to find solutions.
• The ability to remain composed and focused under pressure and to thrive in a fast-paced environment, managing your time well to hit your goals.
• A knack for critical thinking and analysis, helping you interpret information and making solid decisions.
• Strong communication skills, that make it easy for you to build and maintain great working relationships.
• A curious and eager-to-learn mindset, always looking for better, more efficient ways to get things done.

If you are interested in this position and have the relevant skills and experience required, please apply now!

Red Recruitment (Agency)

U-Drive are hiring! We have an great opportunity for a dynamic Customer Service Representative to join our committed team in Bristol. We are looking for a dedicated and hardworking individual who thrives in a dynamic and fast-paced work environment. As a vital part of one of U-Drive's essential teams, you'll play a key role in ensuring outstanding customer service.

About the Role

Under the guidance of the Branch Manager, you'll be part of a 45-hour rota that includes weekends. Your primary focus will be engaging with customers at the branch daily and addressing any inquiries that may arise.

Role Responsibilities

• Generating quotes based on customer requirements and managing bookings
• Confirming vehicle bookings and customer needs through phone calls
• Administering Rental Hire Contracts
• Utilizing internal systems for creating and processing vehicle bookings
• Verifying customer ID and making decisions based on insurance requirements
• Offering additional insurance products, upgraded vehicles, or add-on sale items during the point of sale
• Checking vehicles in and out with customers, explaining terms of the hire
• Handling payments, processing refunds via credit cards, cash, and online payment methods
• Managing customer queries and complaints both over the phone and face-to-face
• Conducting vehicle checks with customers, noting existing and new damage incurred during the hire
• Managing vehicle faults, damage, or SMR (Service, Maintenance, and Repair) to workshops
• Assisting with deliveries and collections of vehicles when required
• Assisting with vehicle valeting when necessary

Requirements

About You

The ideal candidate will be a can-do individual who thrives in a fast-paced work environment. Collaborating closely with the Branch Manager, the successful candidate will play a pivotal role in ensuring efficient vehicle hiring services, providing an exceptional customer experience.

• Full clean UK driving license

• Positive "Can do" attitude
• Ability to thrive in a fast-paced, changing environment
• Strong team player
• Commitment to providing excellent customer service
• Excellent telephone manner and communication skills
• Ability to work under pressure and meet deadlines
• Resilience in handling customer queries and complaints

Benefits

About Us  

Established four decades ago, U-Drive is a family-owned and operated vehicle rental company that provides high-quality cars, LCVs, and specialised vehicles across the UK. Our cohesive team takes pride in delivering superb service to both business customers and private hirers.

What We Offer

• 30 days (including bank holidays) annual leave in your first year, with additional accrual after 24 months of service up to your 5th year, reaching 33 days of annual leave
• Training and development opportunities
• Discounts at 3,000+ stores
• Free eye tests
• On-site parking where available
• Competitive pension
• Employee discount across U-Drive branches
• Employee Wellbeing Program

Join our Team as a Customer Service & Sales Representative ( A valid driver's licence and access to reliable transportation ) - Full time only

Are you a dynamic and results-driven individual with a passion for sales? Do you thrive on meeting new people and building lasting relationships? If so, we have an exciting opportunity for you!

As a Customer Service & Sales Representative , you will:

• Engage with p.

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Are you looking for a new career in sales and customer service?

Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales advisor and customer service team with independent individuals who are capable of seeking and developing new opportunities within the sales advisor and marketing industry.

Within this opportunity you will be working alongside the best sales advisors and customer service specialists in the country whilst promoting an exciting client portfolio. You will be representing iconic brands and playing a very important role in ongoing business success while developing your skills in events environments. This opportunity provides great opportunity for progression whilst also offering uncapped financial incentives.

Successful candidates will be well-presented, self-starters who are capable of demonstrating a desire to succeed in a sales advisor and customer service environment.

Successful candidates will:

Have strong communication skills and customer service skills

Be self-motivated

Have a tenacious approach to personal development

Possess a competitive sales mentality

Have an entrepreneurial mind-set

Sales advisors and Customer Service advisors will:

Approach new and potential customers on behalf of their clients

Keep up to date with relevant client product information

Understand customer trends and market traits

Provide excellent Customer Service in a professional manner

Complete Sales and relevant paperwork to a high standard

Set individual sales targets and goals to achieve

No experience is necessary although our client welcomes candidates with any previous experience in the following areas: customer service, sales representative, marketing supervisor, sales executive, direct sales, field sales, marketing executive, retail, service supervisor, call centre, call centre inbound, marketing representative, manager, bar manager, hospitality, receptionist, warehouse, marketing assistant, front of house, direct marketing, sales assistant, and any other customer service or sales role. No previous sales and customer service experience is required but are an advantage for this self employed, commission only plus incentives role as their established coaching system and driven team are ready to coach you in all aspects of their business through their daily coaching syllabus, 'Cycle of Development'.

Apply now.

* Please note, by applying to this advert you acknowledge our privacy policy applies and give consent for Inc Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying

Customer Service Coordinator - BS34 Area
12.35 per hour | Temp to Perm | Immediate Start

We are currently seeking a Customer Service Coordinator to join our team in the BS34 area. This is a fantastic opportunity for someone with previous experience in customer service or order processing to step into a dynamic and supportive environment.

Working Hours:

Monday to Thursday: 8:30am - 5:00pm
Friday: 8:30am - 3:00pm

Key Responsibilities:

Processing customer orders accurately and efficiently
Handling email queries and providing timely responses
Liaising with customers via outbound emails
Ensuring excellent customer service throughout the order process

Requirements:

Previous experience in a similar customer service or order processing role is preferred
Strong communication skills, particularly via email
Good attention to detail and organisational skills
Ability to start immediately

If you're ready to take the next step in your customer service career, apply today to start ASAP.

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Customer Services Advisor
Location:  Yate, Bristol
Salary:  £27,249 per annum (starting basic salary is £3,970 per annum plus, earn up to a 50.00 monthly performance related bonus)
Job type:  Full time, Permanent (37.5 hours per week; Monday - Friday; Start time of 9:00/9:30am)

Charles Saunders Ltd, a Bristol-based wholesale company, are currently seeking a full-time, permanent, Customer Services Advisor to join our friendly sales team based in Yate, Bristol. Working 5 days per week in the office.

Don’t have previous sales experience Don’t worry our friendly sales / customer support team are happy to offer training and support to help you develop in the role.

Benefits:

• 20 days holiday + bank Holidays, increasing to 25 days with length of service
• Workplace Pension Scheme
• Life Assurance Scheme – enrolment from day 1 of employment
• Income Protection Scheme – enrolment from day 1 of employment
• Access to Employee Health Assured Program (EAP)
• Staff discount on company goods
• Free onsite car parking and covered bicycle rack
• Free annual eye test
• Great sales incentive rewards including High Street Vouchers
• Free food taster days

Charles Saunders Ltd is one of the largest independent food service companies in the Southwest. We supply a full range of frozen, chilled and ambient foods together with an extensive range of non-food catering products. 

The Role

This position will suit someone who is enthusiastic, helpful, and ideally has experience of working in customer service or sales roles and likes to work part as a team. However, we will also accept applications from candidates looking for their first sales role as plenty of training and support will be offered by our friendly sales / customer support team.

Responsibilities will include but are not limited to:

• Handling of outbound and inbound customer calls.
• Order capture, ensuring products are keyed accurately.
• Liaising with colleagues across the business to resolve issues and answer customer queries.
• Providing customers with up-to-date product information.
• Building customer relationships.
• Working alongside the field sales team to co-manage customer accounts and communicate customer information.
• Gaining an awareness of competitor activity.
• Promoting new products through positive customer relations and product knowledge.
• Delivering on sales targets through effective up selling, cross selling and maintaining of existing product range purchased.
• Effective use of questioning to identify opportunities and match suitable products to customers.
• Working within company GP margin guidelines.

The Person

A Customer Services Advisor will be expected to have the following skills and attributes:

• Proven experience of working in a sales or customer service role is desirable, however we are happy to hear from applicants that are looking for their first sales role.
• Computer literate and able to learn new systems quickly.
• Good level of numeracy and English literacy skills.
• Excellent verbal and written communication skills.
• Friendly, helpful, disposition with excellent customer service skills.
• Target driven.
• Great attention to detail.
• Highly organised with the ability to work under pressure and to deadlines remaining calm in challenging situations.
• Comfortable making and answering telephone calls with a professional and friendly telephone manner.
• Ability to work in a team as well as individually.
• Self-motivated with good time management skills.
• A positive attitude, a willingness to learn and a desire to show initiative.

All applicants must provide proof of eligibility to work in the UK. We are an equal opportunity employer, dedicated to a policy of non-discrimination. Only successful applicants will receive a response.

Customer Service / Administrator

Shifts: 06:30 – 14:00 (Monday–Friday or Tuesday–Saturday)

We are looking for two Customer Service / Admin Assistants to join a busy parcel delivery support team.

Pay: £13.86ph

The Role:

• Support parcel dispatch, returns, and admin tasks

• Communicate with drivers and site teams

• Assist with customer queries and problem-solving

• Provide cover in the warehouse when required

What We’re Looking For:

• Good communication and IT skills

• Strong attention to detail and organisation

• Positive, team-focused attitude

• Previous customer service or admin experience preferred but not essential

What’s on Offer:

• Competitive pay

• 28 days holiday (including bank holidays)

• Pension scheme and staff discounts

• Training and career progression opportunities

Apply today and take the next step in your career.

Customer Service Administrator -6554

Location: Quedgeley (1 day WFH)
Hours: Full-time, 40 hours per week (Monday to Friday - 8 am to 5 pm)
Salary: 25,500 per annum + excellent benefits

Job Description

Our client is seeking a Customer Service Administrator to join their Scheduling team. In this role, you'll collaborate closely with the Team Lead and Scheduling Manager to ensure that service appointments are scheduled efficiently. If you have relevant experience, this could be the perfect opportunity for you!

Key Responsibilities of a Customer Service Administrator:

• Schedule service visits for technicians, ensuring efficient allocation of resources.

• Confirm appointments and handle customer enquiries in a friendly and professional manner.

• Manage scheduling conflicts and make adjustments as needed to keep operations running smoothly.

• Work closely with other departments to align schedules with business needs.

• Maintain accurate records using scheduling software and provide updates as needed.

• Monitor technician availability and performance to ensure service deadlines are met.

Key Skills of a Customer Service Administrator:

• Proven experience in an admin or customer service role in an office environment.

• Team player with great communication and people skills.

• Highly organised with strong time-management skills.

• Proficient with scheduling software and MS Office; quick to learn new systems.

• Able to handle pressure and adapt to changing priorities in a fast-paced environment.

Benefits

• Paid leave on your birthday

• Flexible roles available

• Healthcare cash plan

• Life assurance

• Exclusive shopping discounts

• Employee recognition scheme

• Access to 24/7 GPs

• Mental health support

• Financial and legal support

• Long service awards

• 1 day working from home after 3-month probation

To be considered for this role, please contact Katie Tyrrell at First Base Emplyoment!

Temporary Customer Service Assistant – Bristol, BS2- £13.15ph

Enthusiastic and welcoming Customer Service Assistant/Receptionist is required for this fun and friendly student accommodation in the heart of Bristol city centre for a minimum of 1 month.

You will be the first point of contact for the residents to receive exceptional support and service and to ensure the property runs smoothly.

Duties:

• Deal with enquiries from current and prospective residents via social networks, media communications, email, telephone and in person.
• Organise events and open days for prospective and current residents.
• Sort mail and parcels.
• Liaise with residents on a regular basis.
• Undertake viewings with potential residents.
• Receive and process payments, and monitoring / chasing rent arrears when necessary.
• Filing and maintaining customer data.
• Liaise with the maintenance and accommodation team to ensure any issues are logged and resolved promptly.

Ideal Candidate

• Proven customer service experience
• Experience within Travel/Hospitality/Leisure would be a bonus 
• People focussed
• Passionate about providing a high level of customer service
• Strong communication skills
• Able to work in a fast paced environment
• Calm under pressure

This is a temporary position to start immediately. Apply now for consideration

(RitzRecEmpBus)