1594 Customer Service jobs in Yeovil

As a Customer Sales Advisor in Insurance, you will play a vital role as a key point of contact within the branch. Your day-to-day responsibilities will involve building rapport with new clients, maintaining existing accounts, and ensuring that all clients receive the best possible outcomes.

In this role, you will have the opportunity to expand your knowledge of products and services, enabling you to educate and guide clients in selecting the insurance options that best suit their needs. Our client fosters an environment where ideas are welcomed, and they encourage your professional growth and advancement.

Requirements:

• Excellent communication skills and a passion for building relationships with clients, ensuring a thorough understanding of their requirements.
li>Strong problem-solving abilities, as each client is unique and requires tailored solutions.
• Previous experience in a sales/customer focused role is beneficial but not required. They provide comprehensive on-site training, workshops, and coaching to support you, even through industry changes.
• A genuine passion for the company and the value they provide beyond insurance.
• Ambition and a desire to succeed. The company have a proven track record of promoting from within, and the current leadership team all started as Insurance Advisors.

Rewards:

• Clearly defined development schemes with accelerated career progression opportunities.
• Excellent training programs, including assessment days, talent academies, and upskilling initiatives.
• Mentorship and training programs for aspiring leaders.
• Access to a rewards platform to increase earnings.
• Regular performance-based pay reviews.
• Company-funded CII professional qualification.
• 22 days of holidays, increasing through service (plus bank holidays).
• Access to a wide range of discounts from hundreds of high street retailers.
• Employee discount on various insurance products.

If you are excited about this opportunity and believe you have what it takes, please apply now or reach out to the team at LNJ Recruitment for further information.

Customer Service Administrator

Are you ready to step into a dynamic role that's all about turning challenges into delightful experiences? Our client is a vibrant, family-oriented squad that thrives on passion, detail, and exceptional customer service looking for a Customer Service Administrator to join their busy and growing team

What's the Job? As a key player in our Customer Service department, you'll be the heartbeat of our sales operations. From processing orders to turning frowns into smiles, you'll ensure every customer feels like a star!

Your Adventure Includes:

• Processing Orders: From payment to invoicing, keep the workflow smooth!
• Order Management: Work closely with suppliers and coordinate deliveries like a pro.
• Customer Connections: Handle inquiries with warmth via phone, email, and face-to-face.
• Problem Solver Extraordinaire: Take on challenges and resolve issues swiftly-no complaint is too tough!
• Team Collaboration: Coordinate with Marketing, Finance, and Purchasing for seamless operations.
• Stay Informed: Keep up with product launches to wow our customers!

• Process sales orders from point of payment to invoice, handling the intercompany process.
• Process print orders on BC, liaising with purchasing on print costs and delivery dates.
• Process sample requests and ensure these are raised as opportunities in capsule CRM.
• When required, support on inbound phone calls.
• Provide exceptional customer service in all levels of communications: emails, quotations, sales calls and face-to-face when required
• Prioritise and process customer orders and requests submitted by telephone, email, or via the website
• Check product availability for customer orders and order or restock items if necessary to satisfy the customer

What We're Looking For in the Customer Service Administrator :

• A friendly, approachable personality that builds relationships.
• Strong multitasking abilities and top-notch organizational skills.
• A passion for customer experience and sales know-how.
• A proactive attitude and a sense of urgency-because every moment counts
• PERSONAL SKILLS:
• • A warm and friendly tone and personality that will improve customer relationships
  • Query management
  • Objection handling
  • Sales process knowledge

  EDUCATION/QUALIFICATIONS:

  • Basic level Maths + English
  • Relevant training in procedures required for the role
  • Sales Training
  • Call Handling
  • Product Training

  PROFESSIONAL EXPERIENCE / SKILLS:

  • Ability to multitask and prioritise tasks
  • Excellent time management and well-developed organisational skills
  • Attention to detail
  • Great verbal and written communication skills
  • Relationship building and lead generation

  ATTITUDINAL REQUIREMENT FOR THIS ROLE:

  • Is willing to put team goals above personal goals
  • Conveys a sense of urgency by taking action and being proactive as required
  • Shows high level of confidence, positivity and tenacity
  • Resilience by reacting positively to any obstacles is essential

• Yeovil Based

• Full time- Monday to Friday- OFFICE BASED 8 am to 5 pm

  25k-30k DOE

  23 days holiday PLUS 8 BHols

  Free Parking , pension, charity days off

• Free on-site parking 
• Free Health Cash Plan for cover towards treatment for dental, prescriptions, and many more.
• Consistent development and growth opportunities.
• Consistent salary increases.
• Free annual travel insurance (subject to qualifying criteria)
• Discount on your home and motor insurance.
• Salary supplements for using an additional language.
• Annual Bonus scheme of approx. 5%
• Fully equipped gym and other social club facilities.
• Hybrid working. 

• Receive in-coming correspondence and calls from customers, clients and third parties relating to insurance claims.
• Managing a portfolio of claims, where you will be responsible for assisting customers from the initial point of contact through to completion.
• Ensure all relevant information is captured and updated on the system for each customer.
• Accurately assess claims in line with policy terms and conditions.
• Pay valid claims quickly without unnecessary delay.
• Ensure customers who aren't covered are informed at the first opportunity.
• Assess and raise awareness of any fraudulent activity.
• To empathise with customers and ensure that you are there to support them at a very challenging time.
• Carry out calculations to ensure accurate payments are made to customers on behalf of their insurance provider (including using exchange rate information)
• Liaise with 3rd parties in relation to resolving queries and process claims, recover money where possible.
• Ensure all documentation relating to a case is attained and uploaded both timely and accurately.
• Input data to a claims management system with a high level of accuracy.

• Previous experience within a customer service role is required (this can be within retail, hospitality, call centre, etc.)
• High levels of personal resilience.
• Must be able to multi-task.
• First-class verbal and written communication skills
• Must be comfortable with navigating computer systems (full training will be given)
• High levels of pro-activity; good organisation and planning skills
• Great team player.
• An ability to stay calm, confident and focussed while handling high numbers of incoming calls.
• The ability to reassure others and display high levels of empathy.
• Competent at using complex computer systems.
• Numerate and able to understand and process information quickly.
• Literate with the ability to tailor communication suitable for the appropriate audience.
• High levels of attention to detail.

Job Opportunity: Customer Service Administrator

Location: Poole

Salary: up to 24,495 DOE

Are you a detail-oriented, organised individual with a passion for providing excellent customer service? We are looking for a Sales Administrator to join our clients dynamic sales team!

Key Responsibilities:

• Accurately process sales orders
• Handle customer inquiries through telephone, email, and webchat
• Manage daily email correspondence and answer inbound calls, serving as the go-to contact for customers.
• Proactively reach out to customers about quotes, order issues, or aftercare needs.
• Log customer feedback and issues to maintain accurate records.
• Recommend additional products during telephone orders to boost sales.
• Work closely with marketing and warehouse teams to ensure smooth processes.

What We're Looking For:

• Strong organisational and multitasking skills
• Excellent attention to detail
• Effective communication skills, both written and verbal
• Ability to thrive in a fast-paced environment

This role offers a supportive team, opportunities to enhance your customer service and sales skills, and the chance to contribute to a growing organisation. If you're ready to make an impact and take your career to the next level, we'd love to hear from you!

INDCP

JOB TITLE: Temporary Customer Service Administrator

LOCATION: Bridgwater, Somerset

HOURLY RATE: 12.68 per hour

HOURS: Monday - Friday, 8:30am till 4:30pm

BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include.

• Weekly pay
• Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos
• Temporary candidate of the month award
• Temporary candidate lunches/treats
• Regular pay review
• Online timesheets
• A dedicated consultant as an additional layer of support

Are you a passionate Customer Service Advisor looking to join a dynamic and innovative team? Our client, a well-established business, is seeking a talented individual like you to provide outstanding customer care and build strong relationships with customers and colleagues alike. Join their welcoming team and be part of their continued success! This role is being offered on a temporary basis for a minimum of 3 months. You must be available immediately to be considered for the role.

Key duties and responsibilities:

• Answering calls and assisting customers with their queries
• Processing orders through the system and sending order confirmations
• Updating customer account details accurately
• Stock management
• Dispatch orders to customers expected timescales
• Responding promptly to emails
• Completing filing and scanning tasks
• Undertaking additional administrative duties to ensure smooth operation within the department

Essential skills and qualities:

• Confident and polite telephone manner
• Upbeat and positive attitude
• Strong IT skills
• High work ethic, excelling in a fast-paced environment
• Exceptional customer care skills and willingness to go the extra mile

If you possess the required skills and experience and are eager to join a company that places high value on its employees, apply online or send your CV directly to (url removed) or call our team on (phone number removed) for more details.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Summer Vacancies – Join Our Team!

Location: Southampton

Age: 17+

A local company is currently recruiting for our busiest period yet.

We have various roles available in:

Marketing Agents

Customer Service

Leaflet Dropping

Retail Instore Promoters

Call Centre Agent

Office staff

NO experience required! Full training provided.

Whether you’re looking for summer work (students welcome 17 year old plus ) or seeking a permanent role, we’re the perfect place for you!

Don’t wait—apply now!

Immediate Start Available!

Enter

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 18 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/2606/95898001/52690021/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 20 hours per week.

As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Service Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0807/96013001/52413496/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 31 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50 weeks per year

Could you bring your spark to Defence? Here's what you need to know before applying:

Your key responsibilities will include:

• Preparing delicious, high-quality food that delights our clients and customers
li>Creating attractive food and counter displays
• Representing Defence and maintaining a positive brand image
• Handling cash and operating the cash register
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Customer Services Assistant will:

• Have an enthusiastic can-do attitude
• Display passion for delivering excellent customer service
• Be an excellent team player
• Arrive equipped with a desire to succeed in your role
• Thrive working under pressure
• Demonstrate outstanding timekeeping and reliability
• Have a safety-first mind set
• Have experience within a similar catering-related role, but this isn't essential.

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Job Reference: com/0407/95953001/52567407/BU #Defence

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!