Technical Support Assistant - Remote

Basingstoke and Deane, South East The Automobile Association

Posted 1 day ago

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Company description

Job Title: Technical Support Assistant
Location: Remote
Salary: £37,000
Term: Permanent

To provide our customers with a world class claims service by ensuring that their claims are assessed quickly, and if valid are settled in the shortest possible time.

The Engineering Team deal with all aspects of both Insured and Third-party motor inspections, using state of the art technology to receive and audit estimates prior to authorising repairs to their Approved Repairer Network as well as Customer Nominated Repairers. The Engineers also inspect and deal with all total loss claims.

Support is given to all aspects of the business by the team to assist in the claims process for both insured and third party to expedite settlement and minimise costs.

What will I be doing?
  • Provide support to the Customer Support Manager by ensuring delivery of own performance against agreed objectives, KPI’s and SLA’s
  • Assess, negotiate and authorise vehicle damage repair estimates using in-house image and Audatex estimating systems
  • Assess and negotiate vehicle total loss settlements, categorise vehicle salvage as per the ABI code of practice and settle the claim with the customer
  • Maintain knowledge in specialist area to improve understanding of technical issues
  • Preparing and delivering case technical decisions and solutions to the customer / claims team, in line with agreed processes at designated authority level
  • Monitor performance of Approved Repairers, recognising potential areas of improvement and relationship building/liaison
  • Manage customer expectations and potential problems, preventing escalation into complaints
  • Treat our customers fairly and ensure that the customer receives world class customer service in accordance with industry and company guidelines
  • Support cost, service and process efficiency projects across the team, as well as participating in departmental projects
What do I need?
  • Good working knowledge of motor vehicle construction and modern repair techniques.
  • Member of either IMI, IRTE or IAEA
  • Must have ATA VDA accreditation and working towards IAEA Salvage AQP
  • Motor Claims knowledge including a basic understanding of insurance principles
  • Good working knowledge of computerised damage estimating systems, including Audatex
  • Good spoken and written communication skills
  • Accuracy and attention to detail
  • Positive and self-confident approach when dealing with our customers
  • Ability to utilise qualities such as empathy, tact, assertiveness and diplomacy when talking to our customers
  • Ability to work well under pressure, meet deadlines and where required be able to use own initiative
  • PC literate with good administrative skills
Additional information

What's in it for me?

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

  • 23 days annual leave plus bank holidays
  • Worksave pension scheme with up to 7% employer contribution
  • Free AA breakdown membership from Day 1 plus 50% discount for family and friends
  • Discounts on AA products including car and home insurance
  • Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
  • Company funded life assurance
  • Diverse learning and development opportunities to support you to progress in your career
  • Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
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Learning Support Assistant

Berkshire, South East £89 - £100 Daily Academics Ltd

Posted 11 days ago

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permanent

Learning Support Assistant - Behaviour Support - Tilehurst

Primary Mainstream School

September Start - KS1 and KS2

Are you looking to support children with additional learning needs?

Do you have experience working with challenging behaviour?

Are you interested in supporting young people's Mental Health?

An excellent Primary school in Tilehurst is currently recruiting for a Learning Support Assistant/Behaviour Mentor to join them in September. This is an exciting opportunity for a graduate or experienced teaching assistant to develop their experience with Special Educational Needs. A graduate with a degree graded 2:2 or above is ideal for this role and some previous experience working with SEN children is desirable. The SEN teaching assistant will have the opportunity to work closely with children who have mental health difficulties, display challenging behaviour or learning disabilities such as Autism.

This Primary school are looking for a confident, dedicated Learning Support Assistant who is enthusiastic and passionate about their input into a child's education. Ideally, the successful SEN Teaching Assistant will have excellent behaviour management skills and desirably some form of restraint training.

  • September start
  • 89-95 per day
  • Teaching Assistant -1:1 SEN
  • Learning Support Assistant
  • Graduates welcomed
  • Great platform for aspiring teachers
  • Tilehurst
  • Primary School

The ideal SEN Teaching Assistant will be able to commit for the full academic year and the expected salary will be from 89-95 per day. This is an excellent opportunity for a graduate to expand their classroom experience prior to undertaking their teaching training and becoming a fully qualified classroom teacher.

Relevant previous experience would include youth work, support work, mental health work and SEN in sport.

If you are a SEN Teaching Assistant and you are interested in this position, please submit your updated CV.

Learning Support Assistant - Tilehurst - Primary School - September Start

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Learning Support Assistant

Kidlington, South East £24000 Annually Careerline Ltd

Posted 12 days ago

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permanent

Learning Support Assistant (LSA) - Oxford
Contract Type:  - Permanent - full time
Start Date: September 2025
 
Our client is an independent School for young people aged 11-16 with autism and offers a specialist and supported learning environment.
 
They wish to appoint a Learning Support Assistant (LSA), starting 01 September 2025. LSAs have a varied role within the classroom and school including assisting the teacher, working with individuals or groups of children, organising and running some activities, supporting with offsite activities and producing displays and resources. Candidates must display some experience of supporting neurodiverse young people.
 
Hours are Monday - Friday 08:30 - 16:00
 
Closing date for applications: 28th July 2025. Interviews will be held as soon as possible after the closing date.
 
For full details, please apply online or call (phone number removed)
 

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Autism Support Assistant

Oxfordshire, South East £85 - £95 Daily Academics Ltd

Posted 13 days ago

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permanent

Are you a recent Graduate? Are you looking to build your experience supporting vulnerable or neurodiverse children? Are you friendly and creative?

Autism Support Assistant

A specialist school, located in Abingdon, are looking for a motivated graduate to join their team full-time as an Autism Support Assistant. You will play a pivotal role in supporting pupils with a primary diagnosis of Autism, helping to create a nurturing and inclusive environment where every student can thrive. This is a fantastic platform if you are looking to build a career in psychology, neurodiversity and mental health.

As an Autism Support Assistant, you will provide support for pupils on the autistic spectrum, both in and outside the classroom. You will provide both 1:1 and wider group support, alongside teachers, therapists, psychologists and other specialist support staff. You will also help deliver specialist interventions, focused around emotional regulation and promoting self-expression.

The school uses creative methods to engage the students so expect lessons in music, cooking, drama, dance and art! Sensory learning and restorative practices are also key parts of the curriculum - as an Autism Support Assistant, you will help support with this, as well as rolling out other therapeutic techniques, often used in child psychology.

While working as an Autism Support Assistant, you will be proactive, versatile and confident, while making the best choices to support the students. This is an exciting opportunity if you are interested in Psychology, Behaviour Therapy or Occupational Therapy. Not only will you gain invaluable experience working with children with autism, learning difficulties and communication needs, you will also work alongside a multidisciplinary team of qualified therapists and SEN specialists.

Key Information

*Autism Support Assistant
*Graduate Opportunity
*Full Time, Monday to Friday, 8:30am to 3:30pm
*85 to 95 per day
*Abingdon

If you are interested in this opportunity, then apply today with your updated CV!

Location: Abingdon, Vale of White Horse, Abingdon, Vale of White Horse, Abingdon

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Autism Support Assistant

Oxfordshire, South East £85 - £95 Daily Academics Ltd

Posted 18 days ago

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permanent

Are you a recent Graduate? Are you looking to build your experience supporting vulnerable or neurodiverse children? Are you friendly and creative?

Autism Support Assistant

A specialist school, located in Bicester, are looking for a motivated graduate to join their team full-time as an Autism Support Assistant. You will play a pivotal role in supporting pupils with a primary diagnosis of Autism, helping to create a nurturing and inclusive environment where every student can thrive. This is a fantastic platform if you are looking to build a career in psychology, neurodiversity and mental health.

As an Autism Support Assistant, you will provide support for pupils on the autistic spectrum, both in and outside the classroom. You will provide both 1:1 and wider group support, alongside teachers, therapists, psychologists and other specialist support staff. You will also help deliver specialist interventions, focused around emotional regulation and promoting self-expression.

The school uses creative methods to engage the students so expect lessons in music, cooking, drama, dance and art! Sensory learning and restorative practices are also key parts of the curriculum - as an Autism Support Assistant, you will help support with this, as well as rolling out other therapeutic techniques, often used in child psychology.

While working as an Autism Support Assistant, you will be proactive, versatile and confident, while making the best choices to support the students. This is an exciting opportunity if you are interested in Psychology, Behaviour Therapy or Occupational Therapy. Not only will you gain invaluable experience working with children with autism, learning difficulties and communication needs, you will also work alongside a multidisciplinary team of qualified therapists and SEN specialists.

Key Information

*Autism Support Assistant
*Graduate Opportunity
*Full Time, Monday to Friday, 8:30am to 3:30pm
*85 to 95 per day
*Bicester

If you are interested in this opportunity, then apply today with your updated CV!

Location: Bicester, Cherwell, Bicester, Cherwell, Bicester, Cherwell

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Behaviour Support Assistant

Berkshire, South East £85 - £95 Daily Academics Ltd

Posted 18 days ago

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permanent

Are you a Criminology or Psychology Graduate looking to make a meaningful impact on the lives of young people? Do you have a passion for education and mental health?

A Specialist School in Thatcham are seeking a dedicated graduate to join their team as a Behaviour Support Assistant, starting in September. In this role, you will support children aged 11 to 18 who face behaviour challenges, including children exhibiting anti-social behaviours as a result of a diagnosed social, emotional or mental health difficulty.

As a Behaviour Support Assistant, you will:

  • Work closely with students to overcome behavioural challenges.
  • Encourage positive decision-making and implement effective behaviour management strategies.
  • Create a calm and safe learning environment to help students maintain focus.
  • Encourage healthy relationships between students, staff and peers.
  • Provide emotional support to students, helping them develop self-regulation and coping skills.
  • Nurture the students' social and emotional development.

The Ideal Candidate will have:

  • A degree in Criminology, Psychology, or a related field.
  • Passion for working with young people, particularly those facing behavioural and emotional challenges.
  • Strong communication and interpersonal skills.
  • Ability to remain calm under pressure.
  • Experience working with children and/or adults with special needs (desirable but not essential).

This is a great opportunity for a recent Graduate to gain hands-on experience in the mental health field, and apply psychological or criminological theory to real-world scenarios. By engaging with various aspects of mental health and education, you will open doors to future roles in clinical or therapeutic settings, as well as youth justice and probation work.

Job Title: Behaviour Support Assistant
Location:
Thatcham
Salary: 85 to 95 per day
Hours: 8:30am to 3:30pm, Monday to Friday

If you are a confident worker with a passion for helping others, then apply today!

Behaviour Support Assistant, Behaviour Support Assistant, Thatcham, Thatcham, Thatcham

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SEN Support Assistant

Reading, South East People for Places Recruitment Ltd

Posted 18 days ago

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contract, temporary, part time

Due to expansion, People for Places Recruitment is currently recruiting for temporary SEN Support Workers to undertake agency assignments in SEN and mainstream schools, supporting children and young adults in a classroom setting. We cover Berkshire and parts of the surrounding counties.

Duties will include assisting children during lessons on a 1:1 basis; ensuring their safety and wellbeing at all times; supporting them with their activities at break times; working alongside  teachers and other professionals to ensure that special educational needs are met; managing complex behaviours; encouraging children to develop and improve their social skills and learn to demonstrate a positive behaviour…

Requirements:

Previous experience of supporting children or young adults in a residential or educational setting.

Experience in any of the following : Autistic Spectrum Disorder,  Learning Disabilities, ADHD,ADD, Mental Health and Challenging Behaviour.

Knowledge in the areas of Educational and Behavioural Disorder in Children, Mental wellbeing in Children, Safeguarding of Children.

Experience in 1:1 support and the ability to manage own workload.

NVQ qualification in Children and Young People is an advantage.

Outgoing, positive attitude, empathy and passion to make a difference to children’s lives.

Being an agency worker, travelling to various assignments it would be desirable to have a driving licence and access to a car.

In return we offer competitive rates; 2-weekly payroll; holiday pay; auto enrolment pension contribution; training and support with personal development; friendly office staff to deal with any queries you have.

We are and equal opportunities employer, run by people who care.

Come and join us!

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Business Support Assistant

Reading, South East Hydro International Limited

Posted 1 day ago

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permanent

Job Title - Business Support Assistant

Location - Theale

About Us

Hydro International, a CRH Company, is a global leader in water management solutions. With over 40 years of engineering excellence, we support municipal, industrial, and construction customers to improve water processes, enhance operational efficiency, and reduce environmental impact.

Operating in over 40 countries through a network of .


WHJS1_UKTJ

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Project Support Assistant

Didcot, South East Science and Technology Facilities Council (STFC)

Posted 1 day ago

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contract

Project Support Assistant

Salary: £29,923 - £31,418 per annum

Hours: Full-time

Contract type: Fixed-term (12 months contract)

Location: Science and Technology Facilities Council, Rutherford Appleton Laboratory, Harwell, Oxfordshire OX11 0DE (we are happy to discuss the possibility of hybrid working with applicants)

Together, our scientists, technologists, engineers and business support team explore the.


WHJS1_UKTJ

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Learning Support Assistant

Basingstoke, South East £88 - £90 day Academics Ltd

Posted 2 days ago

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contract

Learning Support Assistant - SEN School in Basingstoke
Temp to Perm - Full-time, Term-time Contract - September start

Academics are recruiting on behalf of a successful Trust of SEN and SEMH Schools in Basingstoke who are seeking a number of experienced Learning Support Assistant's to join their support team in September.

These are full-time, temp to perm contracts so suited to hard-working Learning .

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