15 Department Manager jobs in Croydon

Department Manager | Amazing Multi-product retailer | Salary up to £27,000 + Bonus and Benefits

We have a fantastic opportunity for a Department Manager to join a retailer who are continuing to expand and open new stores! This role is a great chance to join them as they grow, they are a fast-paced retailer with a great reputation for service and products!

We are looking for a Department Manager that is passionate about delivering exceptional levels of customer service as well as maintaining strong brand standards at all times across the store.

We are keen to speak to people who have experience as an department manager, supervisor or team leader coming from service focused retailers where you can bring energy and drive!

As Department Manager, your responsibilities will include the following:

• Assist the store manager in leading and developing a great store team
• Driving customer service standards in your store.
• Driving sales in store and ensuring site profitability.
• Ensure company and product brand standards are maintained as well as adhering to H&S guidelines.
• Achieving store and company KPI's.
• Keeping up with current trends, including competitor analysis.

Our client's Department Manager role is the ideal opportunity if you are looking to join a customer focused brand. To be successful for this position you will have experience in a strong retail environment.

In this role, you will be working with a great retailer with huge amounts of opportunity to progress in your career. This role comes with a competitive salary and bonus potential!

Please apply now for this exciting Department Manager role with your most up to date CV

Zachary Daniels is a Niche, National & International Recruitment Consultancy.

Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics

BBBH34606

Department Manager | Amazing Multi-product retailer | Salary up to £27,000 + Bonus and Benefits

We have a fantastic opportunity for a Department Manager to join a retailer who are continuing to expand and open new stores! This role is a great chance to join them as they grow, they are a fast-paced retailer with a great reputation for service and products!

We are looking for a Department Manager that is passionate about delivering exceptional levels of customer service as well as maintaining strong brand standards at all times across the store.

We are keen to speak to people who have experience as an department manager, supervisor or team leader coming from service focused retailers where you can bring energy and drive!

As Department Manager, your responsibilities will include the following:

• Assist the store manager in leading and developing a great store team
• Driving customer service standards in your store.
• Driving sales in store and ensuring site profitability.
• Ensure company and product brand standards are maintained as well as adhering to H&S guidelines.
• Achieving store and company KPI's.
• Keeping up with current trends, including competitor analysis.

Our client's Department Manager role is the ideal opportunity if you are looking to join a customer focused brand. To be successful for this position you will have experience in a strong retail environment.

In this role, you will be working with a great retailer with huge amounts of opportunity to progress in your career. This role comes with a competitive salary and bonus potential!

Please apply now for this exciting Department Manager role with your most up to date CV

Zachary Daniels is a Niche, National & International Recruitment Consultancy.

Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics

BBBH34606

ARMANI EXCHANGE - REGENT STREET - DEPARTMENT MANAGER

About us:  The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.

Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears

Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.

Role Overview: As a Department Manager, you will oversee the operations and performance of a specific department within the store. You will play a key role in driving sales, managing inventory, leading a team, and ensuring excellent customer service. You will contribute to the store's overall success by implementing strategies to achieve sales targets, maintaining visual merchandising standards, and providing effective leadership to your Department.

The Department Manager is in charge of the store when the Store Manager and Assistant Store Manager are absent.

Responsibilities:

Sales & Customer experience

• Responsible for driving sales and overall store performance.
• Ensure excellence in the sales ceremony per company policy, supervising customer experience (presales, in-sales, aftersales) and relationship building.
• Ability to demonstrate strong product knowledge of the Department
• Analyse sales and performance data to identify trends, opportunities, and areas for improvement within the Department and provide recommendations to the Store Manager.
• Communicate sales targets and develop strategies to exceed or achieve store sales targets.
• Implement and execute promotions, events, and initiatives to drive sales and achieve store targets.
• Provide exceptional customer service, addressing customer inquiries, resolving issues, and ensuring a positive shopping experience.
• Build and maintain relationships with customers and actively engage in building customer loyalty.
• Ensure visual merchandising standards are maintained, including proper product placement, window display, pricing, signage, and overall store presentation.

People Management

• Assist the store manager in recruiting the store team.
• Assist with onboarding and training all new starters.

• Drive company incentive schemes and contests to achieve sales targets.
• Train and motivate the store team to deliver exceptional performance in all areas of responsibility, including product skills, customer service, CRM, VM and sales.
• Create a positive, inclusive work culture promoting teamwork, collaboration, and mutual respect.
• Resolve employee concerns and conflicts by providing a supportive and empathetic approach.
• Continuously review the performance of the team according to company standards.

• Assist the store manager and assistant manager in managing daily team briefings.

Operations

• Ensure compliance with company policies and procedures, including Health & Safety, Loss Prevention, HR policies, Cash Management etc).
• Support Senior Management with the organisation of the store coverage to smooth store operations.
• Assist the Store Manager in completing administrative responsibilities (sales reports, petty cash, shipping records, vendor records, HR records, etc.).
• Take an active role in ensuring inventory levels, including restocking shelves, conducting inventory audits, and managing replenishing processes.

Requirements

• Excellent leadership and team management skills, with the ability to motivate and develop a diverse team.
• Strong sales and customer service orientation, with the ability to build and maintain customer relationships.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities with attention to detail.
• Previous retail management experience, preferably a department manager or in a similar role.
• Knowledge of visual merchandising standards and inventory management.
• Ability to analyse data and make data-driven decisions.

Benefits

• Competitive salary and bonus opportunities.
• Generous employee discount on all Giorgio Armani products.
• Employee Assistance Program (EAP) - providing discounted access to medical and mental health support services.
• Exciting career development opportunities within a global luxury fashion brand.
• Vibrant and inclusive work environment that fosters creativity and personal growth.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.

EMPORIO ARMANI FLAGSHIP STORE - NEW BOND STREET - DEPARTMENT MANAGER LADIESWEAR

About Us: Founded by Giorgio Armani in 1975, we epitomise timeless elegance and luxury with our signature tailored, minimalistic designs. With a steadfast commitment to quality, we lead the global luxury fashion scene, offering refined sophistication to discerning clientele worldwide.

The Role: As a Department Manager, you will be responsible for overseeing the operations and performance of a specific department within the store. You will play a key role in driving sales, managing inventory, leading a team, and ensuring excellent customer service. You will contribute to the overall success of the store by implementing strategies to achieve sales targets, maintaining visual merchandising standards, and providing effective leadership to your department.

Responsibilities:

• Aware of department and store targets, including weekly, monthly, and yearly goals, and actively work towards achieving them.
• Utilise knowledge of KPIs to drive sales performance.
• Propose and implement strategies to meet set targets effectively.
• Establish and enhance customer loyalty through the promotion and utilisation of CRM and ACE.
• Work towards achieving CRM objectives such as client retention, association, and reactivation of dormant clients.
• Utilize Trade Marketing tools efficiently, including mailing brochures and organising events, to foster brand loyalty.
• Maximise the use of company incentives to boost sales.
• Keep informed about competitors within the brand.
• Stay updated on seasonal trends to capitalise on market opportunities.
• Strive to achieve excellent results in mystery shopper evaluations.

Requirements

• Previous experience in ladieswear is preferred
• The ability to inspire, motivate and lead a team
• Previous experience in the same or in a similar role
• Excellent communication and 'people' skills
• Ability to demonstrate energy, passion, honesty and commitment
• A strong commitment to customer service and maintaining excellent store standards
• Decision-making ability and a sense of responsibility
• The ability to understand and analyse sales figures
• Planning and organisational skills
• Commercial acumen

Benefits

• Competitive salary and incentives scheme.
• Employee discounts on Giorgio Armani products to fuel your own fashion journey.
• Training and development opportunities to grow your skills and advance your career.
• Immerse yourself in the world of luxury fashion with a globally recognised brand.
• A vibrant and inclusive work environment where creativity thrives.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.

GIORGIO ARMANI - SLOANE STREET - DEPARTMENT MANAGER MENSWEAR

Are you a born leader with an unyielding passion for the fashion world? Giorgio Armani invites you to take centre stage as a Department Manager at our prestigious flagship boutique on Sloane Street. Be the orchestrator of an exceptional shopping experience, inspiring a dedicated team and captivating our esteemed clientele with the timeless elegance of Giorgio Armani.

The Department Manager role:

• To be aware of department and store targets, weekly, monthly, and yearly, and achieve them.
• To utilise knowledge of KPI’s to drive sales
• To suggest strategies to achieve targets
• To establish and promote customer loyalty through the promotion and use of CRM, and ACE
• To reach CRM goals of client retention, association and reactivation of sleeping clients
• To use all Trade Marketing tools to create brand loyalty by mailing brochures, inviting clients to events etc
• To fully use any company incentives to drive sales
• To be aware of brand competitors
• To be aware of seasonal trends
• To achieve excellent mystery shopper results

Requirements

• Previous experience in menswear
• The ability to inspire, motivate and lead a team
• Previous experience in the same or in a similar role
• Excellent communication and 'people' skills
• Ability to demonstrate energy, passion, honesty and commitment
• A strong commitment to customer service and maintaining excellent store standards
• Decision-making ability and a sense of responsibility
• The ability to understand and analyse sales figures
• Planning and organisational skills
• Commercial acumen

Benefits

• Competitive salary and incentives scheme.
• Employee discounts on Giorgio Armani products to fuel your own fashion journey.
• Training and development opportunities to grow your skills and advance your career.
• Immerse yourself in the world of luxury fashion with a globally recognised brand.
• A vibrant and inclusive work environment where creativity thrives.

As an equal opportunities employer, Giorgio Armani is committed to treating all current and prospective employees equally. We do not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from various backgrounds to apply and join the Giorgio Armani family.

Department Manager – Accessories

High Luxury Lifestyle House | Knightsbridge

Salary: Up to £60,000 Basic + up to £,800 Bonus

About the Brand

Representing one of the world’s most prestigious luxury maisons, renowned for its heritage, craftsmanship, and contemporary vision. With collections spanning fine leather goods, lifestyle accessories, home furnishings, perfumery, jewellery, watches, and ready-to-wear, this house embodies timeless elegance and innovation.

Key Responsibilities

• Deliver service excellence by inspiring and leading your team to achieve and exceed sales targets.
• Share the brand’s legacy and vision with clients through expert storytelling and product knowledge.
• Analyse and monitor individual KPIs, providing coaching and guidance to optimise performance under the direction of the Store Manager.
• Act as a brand ambassador, upholding the maison’s values and cultivating strong, lasting client relationships.

Requirements

• Proven leadership experience in luxury retail, managing and motivating sizeable teams.
• A refined, authentic client approach with exceptional communication skills.
• Charismatic, humble, and eloquent — embodying the image and prestige of the brand.

What’s on Offer

• Competitive salary up to £60,000 (d ending on experience).
• Attractive commission and bonus structure.
• Exclusive benefits and the opportunity to develop your career within one of the most iconic luxury houses.

If you are a polished luxury retail leader with the drive to exceed expectations and the passion to represent a globally celebrated maison, we would love to hear from you. Apply today to take the next step in your career.

360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Department Manager – Accessories

High Luxury Lifestyle House | Knightsbridge

Salary: Up to £60,000 Basic + up to £,800 Bonus

About the Brand

Representing one of the world’s most prestigious luxury maisons, renowned for its heritage, craftsmanship, and contemporary vision. With collections spanning fine leather goods, lifestyle accessories, home furnishings, perfumery, jewellery, watches, and ready-to-wear, this house embodies timeless elegance and innovation.

Key Responsibilities

• Deliver service excellence by inspiring and leading your team to achieve and exceed sales targets.
• Share the brand’s legacy and vision with clients through expert storytelling and product knowledge.
• Analyse and monitor individual KPIs, providing coaching and guidance to optimise performance under the direction of the Store Manager.
• Act as a brand ambassador, upholding the maison’s values and cultivating strong, lasting client relationships.

Requirements

• Proven leadership experience in luxury retail, managing and motivating sizeable teams.
• A refined, authentic client approach with exceptional communication skills.
• Charismatic, humble, and eloquent — embodying the image and prestige of the brand.

What’s on Offer

• Competitive salary up to £60,000 (d ending on experience).
• Attractive commission and bonus structure.
• Exclusive benefits and the opportunity to develop your career within one of the most iconic luxury houses.

If you are a polished luxury retail leader with the drive to exceed expectations and the passion to represent a globally celebrated maison, we would love to hear from you. Apply today to take the next step in your career.

360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets.

Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok!

Department Manager – Women’s Shoes (Assistant Manager Level)

We’re looking for a passionate and driven Department Manager (luxury department store) to join a world-renowned luxury house in their Women’s Shoes department. This role is at Assistant Manager level and offers the chance to step into one of the most prestigious retail environments in the world.

You’ll be leading from the shop floor, inspiring your team, and delivering exceptional client experiences while supporting the Store Manager in the day-to-day running of the business. This is the perfect opportunity for someone with proven management experience in luxury retail who is ready to take the next step in their career.

Key Duties

• Lead, coach and inspire your team, ensuring training, product knowledge and service standards are always at the highest level.
• Drive sales performance, supporting your team in reaching and exceeding targets.
• Build strong client relationships and foster loyalty through CRM initiatives.
• Ensure stock, VM and operational standards are maintained to brand expectations.
• Deputise for the Store Manager when required, supporting wider store operations.
• Take responsibility for keyholding, compliance, and store procedures.

Requirements

• Minimum 3 years’ management experience within luxury retail.
• Strong leadership skills with the ability to motivate and develop a team.
• Proven track record in driving sales and clienteling.
• Organised, flexible, and able to thrive in a fast-paced environment.
• Excellent communication skills and CRM focus.
• Confident in using retail systems and Microsoft Office.

Renumeration:

• Base salary up to £55,000
• Plus £,800 lunch and travel allowance (bringing the total basic to 8,800)
• Annual bonus scheme
• Monthly bonus (capped at 50)
• Additional incentives throughout the year