124 Dhl jobs in London

Staffline are Hiring!

Warehouse Operations Manager

Permanent, Full-time

Please note:
Working hours 11am-8.30pm, due to the nature of the business and shipments, flexibility is essential, and you may be required to adjust your working hours accordingly, for the needs of the business

Supporting the business, to ensure the safe and efficient daily management of the depot, to motivate and develop the teams and reduce errors and avoidable cost to the business.

This is a hands on role – involvement in loading and unloading vehicles as well as management of the depot

In your role as Warehouse Operations Manager:

• Daily management of the depot customer, delivery service, ensuring all goods-in, goods-out, inventory replenishment activity is carried out in a timely and accurate manner
• Coaching, development and motivation of staff, ensuring all relevant HR policies are followed.
• Supervising of all staff on shift, Warehouse operatives and delivery drivers
• To provide effective support to the Transport Manager to ensure constant improvement in all areas of the operation.
• Manage communications with service providers and Company stakeholders
• Ensure all site H&S and MHE checks are completed as required
• Ensuring warehouse housekeeping is kept to a high standard
• Management and reporting on non-inventory assets (Pump trucks, vehicle kit stock, basic vehicle maintenance items etc) to minimise operational disruption and cost.
• Ensuring warehouse process systems are being followed and are correctly updates as and when needed
• Ensuring stock management/stock takes/discrepancies are completed and reported on a daily basis
• Ensuring safe loading and unloading of vehicles whilst monitoring loading operatives.

Who are we looking for?

• Good communicator who’s able to positively engage with team members and relevant stakeholders.
• Strong leadership experience
• Strong H&S knowledge
• Knowledge of WMS
• Excellent motivation skills; able to identify and address staff issues and concerns.
• Must be able to lead by example and champion the values of the Company.
• Must have good attention to detail and a passion to reduce errors and improve efficiency
• Prides themselves on attention to detail  
• Ability to work to deadlines whilst prioritising workload  
• Travel will be essential to multiple depots to be involved with training as and when needed
• An FLT Licence is advantageous

To explore this opportunity in more detail, please apply!

• Supervise and coordinate the activities of warehouse operatives, including picking, packing, loading, and unloading.
• Ensure all warehouse operations are carried out safely, efficiently, and in compliance with company policies and procedures.
• Monitor team performance, provide regular feedback, and conduct performance reviews.
• Train new staff members on operational procedures, safety regulations, and equipment usage.
• Maintain accurate inventory records and assist with stock counts and audits.
• Implement and enforce health and safety standards, ensuring a safe working environment for all staff.
• Identify and resolve operational issues promptly to minimize disruptions.
• Optimize workflow and space utilization within the assigned warehouse area.
• Manage the dispatch and receipt of goods, ensuring accuracy and timeliness.
• Promote a culture of teamwork, efficiency, and continuous improvement.
• Operate warehouse equipment such as forklifts (if certified) and pallet jacks.
• Report on key performance indicators (KPIs) related to productivity, accuracy, and safety.

• Proven experience in a warehouse or logistics environment, with at least 1-2 years in a supervisory or team leader role.
• Demonstrable knowledge of warehouse operations, inventory management, and supply chain principles.
• Excellent leadership, communication, and interpersonal skills.
• Strong understanding of health and safety regulations within a warehouse setting.
• Ability to motivate and manage a team effectively.
• Good organizational and problem-solving skills.
• Flexibility to work varying shifts if required.
• Basic IT skills, including experience with warehouse management systems (WMS) is advantageous.
• Forklift truck license (RTITB or equivalent) is a strong plus.
• A commitment to maintaining high standards of accuracy and efficiency.

• Supervising and coordinating the activities of warehouse staff, including forklift operators, pickers, packers, and dispatchers.
• Overseeing the receiving, warehousing, and distribution of goods in a timely and efficient manner.
• Ensuring accurate inventory management through regular stock checks, cycle counts, and reconciliation processes.
• Implementing and enforcing warehouse safety procedures and regulations, ensuring a secure working environment.
• Monitoring operational performance and identifying areas for improvement in productivity, efficiency, and cost reduction.
• Managing the allocation of resources, including staff, equipment, and space, to meet operational demands.
• Training and developing warehouse team members, providing coaching and performance feedback.
• Ensuring compliance with all company policies, procedures, and customer requirements.
• Maintaining the cleanliness and orderliness of the warehouse facility.
• Collaborating with other departments, such as transportation and customer service, to ensure seamless operations.
• Operating warehouse equipment safely and efficiently, including forklifts and pallet jacks.
• Managing the dispatch of goods, ensuring accuracy and adherence to delivery schedules.

• Manage and lead all warehouse functions, including receiving, put-away, picking, packing, shipping, and inventory control.
• Develop and implement operational strategies to improve efficiency, reduce costs, and enhance service levels.
• Ensure compliance with all health, safety, and environmental regulations within the warehouse.
• Manage, train, and develop warehouse staff, fostering a high-performance culture.
• Monitor and analyze key performance indicators (KPIs) to track operational performance and identify areas for improvement.
• Oversee the maintenance and optimal use of warehouse equipment and technology.
• Collaborate with supply chain, logistics, and customer service departments to ensure seamless operations.
• Implement and manage inventory management systems and processes to maintain accurate stock levels.
• Plan and manage warehouse capacity to meet current and future business needs.
• Drive a culture of continuous improvement through lean methodologies and best practices.

• Proven experience in warehouse management or a similar logistics leadership role.
• Strong understanding of warehouse operations, supply chain principles, and inventory management.
• Demonstrated experience in managing teams and fostering a positive work environment.
• Excellent knowledge of health and safety regulations in a warehouse setting.
• Proficiency in warehouse management systems (WMS) and ERP systems.
• Strong analytical and problem-solving skills with a data-driven approach.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with all levels of staff and management.
• Ability to work effectively in a hybrid model, balancing on-site presence with remote strategic work.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferred.

• Managing all aspects of daily warehouse operations, including receiving, put-away, picking, packing, and dispatch.
• Leading, motivating, and developing a team of warehouse staff, supervisors, and team leaders.
• Implementing and maintaining efficient inventory management systems to ensure accuracy and minimize stock discrepancies.
• Optimizing warehouse layout and workflows to improve operational efficiency and space utilization.
• Ensuring adherence to health, safety, and environmental regulations within the warehouse environment.
• Developing and implementing standard operating procedures (SOPs) to maintain consistent quality and performance.
• Monitoring key performance indicators (KPIs) and reporting on operational performance to senior management.
• Managing relationships with third-party logistics providers and suppliers.
• Implementing continuous improvement initiatives using methodologies such as Lean or Six Sigma to enhance productivity and cost-effectiveness.
• Managing budgets and controlling operational expenditures within the warehouse.
• Utilizing warehouse management systems (WMS) effectively for planning, execution, and reporting.