230 Digital Channels jobs in London
Associate,Digital Channels Product Manager
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Associate, Digital Channels Product Manager

Posted 24 days ago
Job Viewed
Job Description
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**OVERVIEW OF THE DEPARTMENT/SECTION**
MUFG has a developing and thriving Transaction Banking business, headquartered in Tokyo, and spanning all continents. Transaction Banking Office for EMEA (incorporating Europe, Middle East and Africa) forms
part of MUFG's Global Transaction Banking Division.
Our key responsibilities are to drive regional business and support global and regional customers with Transaction Banking solutions in Cash and Liquidity Management, Trade and Working Capital, Foreign Exchange through a comprehensive suite of proprietary and 3rd party digital channels. We support our local and international cash management services for our Corporate, FI and NBFI client base.
Transaction Banking EMEA, consists of Trade, Working Capital, Cash and Liquidity Management solutions for our chosen client base and comprises of product, sales, implementation, client services and business planning and risk functions.
**MAIN PURPOSE OF THE ROLE**
The role requires a motivated associate (minimum of 3-5 years experience), which encompasses learning and growing in accountability for E2E Product Life Cycle management, product P&L management, risk, compliance and conduct management of digital channels for Transaction banking (proprietary e-banking; host to host and Swift), from a proprietary and 3rd party platform provider. **This role may suit a motivated candidate who in the past may have had experience in technical integration solutions team, has always acted as a client-facing channel, client-side ERP / TMS integration solution specialist in pre-scoping, RFP and post mandate advisory function.**
This role supports a VP in the ownership of the end to end life cycle management of the core solutions for UK, Europe & MENA of:
**Proprietary E-banking:** the MUFG proprietary global electronic banking platform, and it's applications for accounts visibility, payment initiation, authorisation and execution (GCMS+); Cash flow forecasting (CFF), Comsuite FX (Spot FX (single, bulk settlement and FX Netting application); all industry reporting on the channel.
**Proprietary Host to Host:** MUFG host to host solution, GPH represents a direct integration between MUFG and our clients ERP, TMS or other financial application; applicable industry reporting standard on the channel
**SWIFT direct connectivity** in fin/fileact across Swift direct & Alliance / Lite models; score contracting, in addition to client solutioning.
**Industry 3rd party platforms for cash management and trade finance:** . MUFG also interacts with our clients through 3rd party platforms for cash management, trade finance (Bolero, Komgo, GTC, Mitigram) and Markets (deposits, FX, repo, incl Kyriba, 360T, FXall, Refinitiv); Salesforce
**Compliance** with all industry-required reporting for e.g. camt, cybersecurity standards; operational resilience and available contingencies and ensuring together with TB product, that Channel COTs are updated and interoperable with MUFG approved currency COTs.
**Some working fluency across 3rd party specialist ERP/ TMS applications used by core corporate clients** include SAP / S4Hana; Bellin / TIS / Oracle / Kyriba / Salesforce is expected through experience in integration; continuous improvement in new integration points & partners, configuration into cloud-based models; micro-services strategies.
**Industry and regulation expertise:** The role requires a strong working knowledge of regulatory and industry change, from a perspective of how channels, client/ bank integration, testing & client usage of data, actionable insights and risk are changing;
Good working knowledge of industry change around migration of ISO20022; PSDII, open banking integration solutions; real time financial crime solutions, API developments in private/public collaboration.
**Strong technical and commercial product management skills:** the ideal candidate will have experience in using data to form, drive & prove business steering for execution, working collaboratively with front office, operations and technology to drive client & MUFG direction, continuous improvement, feedback loops for development, ensuring scalability, automation and profitability improvements for the TB EMEA solution set.
A thorough understanding of global channels in the host to host and direct Swift enablement are critical, gained through personal ownership of the product through recent changes such as migration of clients on/ between channels and onto recent industry solutions such as SEPA migration, instant payments, Request to Pay etc.
The successful candidate should be competent in business case development, mobilising new product development, proposition and requirements generation, and management of product development with technology & operations partners through to successful delivery (in region & HO).
The ability to influence stakeholders to gain commitment to new product developments, investment build outs and client commercialisation plans, and to subsequently gain approvals for launch is critical.
In this role, you will also support the delivery of communicate the client / industry / competitive and regulatory landscape to the Global TB teams, Sales, Implementation and Service teams for information, action and continuous improvement.
You should have a proactive communication and interpersonal skills to work across the MUFG network and client base, and be a resilient problem solver who knows how to manage challenges to timely and effective resolution, escalating and solutioning where required.
**KEY RESPONSIBILITIES**
**Learn and support** Product ownership & business steering of proprietary and 3rd party digital channels comprising of
+ **Proprietary e-banking roadmap:** Comsuite overall platform, containing GCMS+ for accounts and payments visibility, authorisation & execution; Comsuite FX (FX Netting, Spot FX trading in single & bulk); Cash Flow Forecasting & Trade Manager
+ **Host to Host:** MUFG proprietary GPH solution;
+ **Swift:** Direct integration: fin/fileact in Direct & Alliance / Lite models; score contract negotiations.
+ **3rd party platforms** used in bidding, pricing and transaction distribution / execution for TB solutions in cash management, Trade Finance and Markets, namely Mitigram, GTC, Bolero etc.
+ **Compliance with industry-required reporting** for e.g. camt, cybersecurity standards; operational resilience and available, that Channel COTs are updated and interoperable with MUFG approved currency COTs.
**Demonstrate understanding of the role and support elements of active product life cycle management** through delivery of monthly MIS (front to back alignment from Sales to GOP); annual 3LOD assessments of products, demonstrating that these are Fit for Purpose, fit for Growth and Fit for Sale as per TB Product Programmes, country addenda; Risk, Conduct frameworks etc.
Support Product income & cost budget, pricing governance ownership of the above products.
+ Own the TB EMEA Channel Fees, Commission from a TB EMEA booked basis.
+ Ownership, maintain and review of product pricing and adherence to the regional deal review and pricing policy for TB EMEA.
Support Product Development/Product Change
+ Execute regional deployment of global cash product developments / functionalities with global/ local change of TBD / Systems IT team. Ensure timely deliveries on agreed strategy.
+ Annual review of client-facing product documentation, country addendum, Master T&Cs to ensure its reflective of current & future market conditions.
+ Develop new products / features as demanded by clients/the market including creation of product policy, product processes, liaison with front, middle and back office stakeholders, before completing NPA governance
+ Adding functionality to access markets, connect to global markets and 3rd party platforms as approved through the Product Approval Governance.
Support E2E Product Process Accountability
+ Creation & maintenance of full end to end process maps for every product in the appropriate product operating manual.
+ Continuous Improvement: Periodic (1 years) review of every end to end process with all teams who touch the process, and project management of any suggested improvements.
+ Work with Operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition; drive for QoQ improvement in core agreed KPIs.
Learn and understand Regulatory & Business Risk / O e2e product risk (oversee regulatory, conduct and operational risks as they relate to Product)
+ Management of risks and issues as they are identified by product, country stakeholders e.g. system/process failure; regulatory change. Manage the TB business impact assessment for channels as a result of industry change) inputs to the Regulatory Programme's Change agenda such as ISO20022, PSD2, SEPA 2023 rulebook changes, MUFG API Change programme to ensure timely compliance
+ Understand PRA, FCA, Bafin regulatory requirements in relation to channels and ensure ongoing compliance with them, instigating mitigating actions and product changes and programmes as required
+ Ensure timely escalation and contribution of risks identified into the TB RAF, and documentation through Open Pages. Demonstrate a personal commitment to speak up / listen up culture for TB by encouraging and debate SIIs through the TB RAF fora
+ Conduct- Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across MUFG. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, Group Conduct & culture guidelines.
Support the Named Product Owner for region
+ Own and evidence end to end ownership with the creation and maintenance of the product availability grid & operational scalability overlay; product catalogue and pricing policy.
+ Be point of contact for queries and challenges from EMEA and Global stakeholders as regards each product.
+ Join and contribute to regional and globally led projects/programmes designed to improve the product / profitability / scalability.
+ Log key improvement suggestions as they arise, evaluate, prioritise, and deliver agreed improvements.
Product Proposition (Pricing, External Marketing, Internal Awareness)
+ Own, maintain and review pricing tariff annually to ensure aligned with market and client expectations.
+ Capture competitor intelligence and regulatory information and use it to develop or reinforce our competitive edge, and react to new trends and technology to link those with current offering and impact to clients.
+ Solutioning & support on key RFPs and deals for strategic clients and those high-potential names for increasing the TB EMEA wallet penetration.
+ Oversee/produce/maintain a suite of internal and external marketing material; sales tools for Sales Teams/Coverage.
+ Regular webinars and training with Sales, Coverage and Markets to further strengthen connectivity product knowledge.
Product Policy Development/ Maintenance
+ Produce and maintain a policy document (product guide) for each product or 'product group'.
+ Set adequate product policies to ensure the smooth running of the product.
Production of Regional Product reporting (Statistics & Management Information)
+ Produce and maintain (or oversee maintenance of) regular product reporting e.g. volumes, values, revenues, profitability, STP and key stats per product for business steering and for senior mgmt, Head Office and general business use.
External Outlook
+ Via external network/industry events maintain a good working knowledge of the latest client and Transaction Banking trends for products, channels and transaction management and competitor environment.
**WORK EXPERIENCE**
+ A minimum of 3-5 years at Associate level experience in a GTB product management role, having had
> either direct accountability in regional Product Management team accountable for **host 2 host channels & swift platforms in particular;**
**> track record as technical integration / implementation specialist between bank and MNCs, integrating e-banking, host2host and swift from a channels, file formats perspective**
+ Track record of individual product management for a direct host to host channel & Swift inclusive of supporting technical & functional business requirement documentation, target infrastructure & operating model definition; client mobilisation & scaling up from volumes, value
**SKILLS AND EXPERIENCE**
Functional / Technical Competencies:
+ Strong, technical understanding of European Payments industry (low value, high value, instant payments; interoperability with TFX; industry transformation for ISO standards and reporting changes for MUFG.
+ Familiarity with / working fluency across 3rd party specialist ERP/ TMS applications used by MNCs including SAP / S4Hana; Bellin / TIS etc is expected through experience in integration; continuous improvement in new integration points & partners
+ Good knowledge of end to end Client Implementation especially integration & testing and how to influence client and MUFGs behavior / infrastructure for increased STP, automation and self-service.
+ Interest in current trends and industry developments with regards to digitisation, automation and standardisation of TB solutions, processes and work flow engineering techniques.
**PERSONAL REQUIREMENTS**
+ Excellent interpersonal & communication skills (written and spoken)
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ The ability to manage large workloads and tight deadlines; ability to prioritise work accordingly
+ Strong decision-making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work with strong problem-solving skills
+ A creative and innovative approach to work
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
+ Strong numerical skills, fluency in collating, interpreting and communicating financial, volumetric, margin data for action across diverse teams
+ Excellent Microsoft Office, Access database skills
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute
Performance Marketing Manager (New channels)
Posted 636 days ago
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Job Description
Businesses need swift access to finance to seize opportunities or address cash flow challenges. Banks still take weeks or months to approve them, if at all. With iwoca, businesses can secure the necessary funding within minutes of signing up, around the clock, every day of the year. This not only positively impacts business owners but also contributes to the well-being of their communities and the broader economy.
At iwoca, our mission is to facilitate the seamless flow of finance, extending its reach to one million small businesses. Since launch in 2012, we’ve developed a cutting-edge technology platform, positioning ourselves as a leading fintech in Europe. Our efforts have been recognized through numerous industry awards, and we’ve successfully made billions in funding available to over 100,000 businesses.
Requirements
We are looking for a commercially-aware, analytical and creative marketer who loves to see the impact their ideas have on the business. Reporting to the Head of Performance Marketing, you’ll be responsible for driving new valuables small business customers to iwoca by growing new acquisition channels, starting with Paid Social channels (Meta specifically).
To get there:
- You will be responsible for evaluating the potential size of various channels and figure out what a successful test would look like to assess their viability and scalability, and then launch them (starting with Paid Social).
- You will take ownership of our Paid Social activities. Drawing on your hands-on experience at running successful acquisition campaigns on Meta, you will:
- Build campaigns and make optimisations adjustments to ensure they are meeting performance goals
- Analyse your campaign performance, understand drivers of profitability, identify learnings and optimise your futures campaigns accordingly.
- Create strong creative briefs and work closely with multiple teams, internal and external (design, data analyst, compliance) to deliver top-of-class creatives and messages. You’ll also build landing pages to maximise traffic conversions.
- Collaborate with our Product Manager to ensure all the technical requirements to run successful campaigns are met and maintained.
- Own our Paid social Test and Learn roadmap: you’ll maintain a portfolio of promising ideas (from optimisation to creatives), decide their level of priority, and ensure a robust testing framework is applied for each test you run.
Ideally, you’ll:
- Have 4+ years of experience in Marketing, preferably in running ads on Meta or in a growth type role.
- Have a strong capacity to understand the bigger picture and how your actions can affect the overall commercial success of iwoca
- Have experience at making clear and top of the class creative briefs.
- Have a strong analytical skill set (proficiency with Gsheet essential), demonstrating excellent attention to detail: confident with drawing insights from complex datasets and forming data-driven arguments.
- Be excited about helping small businesses thrive
Benefits
Our benefits
We put a lot of effort into making iwoca a brilliant place to work:
- Offices in London, Leeds and Frankurt
- Events and clubs, like bingo, comedy nights, yoga classes, football…
- Two company retreats a year, we’ve been to France, Italy, Spain and further afield
- Plenty of drinks and snacks in our offices.
Our benefits package is second-to-none:
- Medical insurance from Vitality, including discounted gym membership
- 25 days’ holiday, an extra day off for your birthday and the option to buy or sell 5 days of leave
- Instant access to emotional and mental health support with our partner, Spill
- Share options
- Generous maternity leave and shared parental leave
- A nursery tax benefit scheme to help you save money
- Paid volunteering time to support your chosen charity
- Extra leave if you want to travel or study
- One-month fully paid sabbatical after 4 years
- Cycle-to-work scheme and electric car scheme
And to make sure we all keep learning, we offer:
- An L&D budget for everyone, including a book budget
- Company-wide talks with internal and external speakers
- Access to learning platforms like Treehouse if you want to learn to code.
Social Media Assistant
Posted 3 days ago
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Our client,an award winning, internationally operatingB2B mediabusiness have an excitingSocial Media Assistant opportunity within their marketing team focusing onthe management of platforms (Instagram,LinkedIn, Facebook,TikTok) and theimplementation of campaigns across a variety ofUK and international events / portfolios . Your work will be seen by a global audience, and whilst you will be initially supporting the Manager you will very quicklyget the chance to take ownership of platforms and the planning of campaigns for the events / portfolios you take responsibility for.
As aSocial Media Assistant your exciting new role will include:
- Creating content for campaigns - including both written and video content
- Creating some graphics usingCanva
- Curating content plansand managing campaigns end-to-end
- Collaborating with internal departments
- Analysing metrics to help planning and strategy
- Building strong relationships withinfluencersyou work with, and searching for newinfluencersfor new locations
I am interested in speaking with candidates who have experience working as aSocial Media Assistant ,Social Media Executive, Digital Marketing Assistant, Digital Marketing Executive, Marketing Executive, or Marketing Assistant and who have experience increating content and usingtoolssuch asHootSuite . Experience usingCanvaand video editing tools such asInstagramReels,Capcut,TikTok, Adobe Illustrator /InDesignwould be very attractive as well. Events related experience would be of interest as well.
Benefits include: hybrid working,Christmas & New Year shut down on top of annual leave,Medicash(health cash back plan), company social events!
There isparking opposite the officesif you are driving. If you are travelling bypublic transport,they are based5-10 minutes walk from thenearest train station, and a5 minute walk to lots of shops and a major shopping centre.
Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.
Social Media Producer
Posted today
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The Role
We’re looking for a proactive and creative Social Media Producer to join our talented team at wearegrip. In this role, you will manage the day-to-day operations of a designated client account, working closely with the Social Media Manager to create unique, engaging, and industry-leading online presences for our clients.
You’ll be responsible for ideation, production, scheduling, publishing, community engagement, and sentiment reporting, while also supporting our own agency channels and providing world-class guidance to elite athletes. From capturing and editing mobile-first video to producing live race weekend coverage from our London office, this role is dynamic, fast-paced, and pivotal in driving growth across social platforms.
If you thrive on creating standout content in a collaborative environment, we’d love to hear from you.
About us
We are wearegrip, a London based creative agency working with some of the most exciting drivers in Formula 1. Our goal is to build some of the most distinctive personal brands in sport, capturing the attention of fans, teams, and partners around the world.
Working hand-in-hand with each driver, we create and manage all aspects of their personal brand across social media, branding, marketing, merchandise, content creation, digital and more.
When you join wearegrip, you'll be working at the heart of our multi-skilled fast-paced start-up and will immediately have the opportunity to begin shaping your future within our highly motivated and talented team.
Your responsibilities (but not limited to)
- Manage daily operations across client and company social media channels
- Build and maintain relationships with client communities through social media engagement
- Research current and emerging social media trends to apply to brand accounts
- Ideate, plan and publish content across multiple channels
- Produce timely and reactive content that resonates with audiences
- Capture, create and edit mobile-first content for social channels when required
- Track and report on client sentiment and community engagement
- Monitor and report on client and competitor social media activity
- Collaborate with the Social Media Manager to develop and execute content strategies
- Help maintain strong website traffic for clients via social campaigns
- Support merchandise campaigns and promotions for new product launches
About you
- A minimum of 1–2 years’ experience working in social media, ideally for a sports organisation or agency
- Highly organised with excellent attention to detail
- A proactive self-starter with the ambition to develop your skills and grow your career within a fast-growing company
- Up to date with emerging social media trends and confident in platform best practices, particularly Instagram, TikTok, Facebook and Threads
- A genuine passion for sport, especially Formula 1
- Excellent English copywriting skills, with the ability to write both engaging concise captions and long-form content
- Skilled at adapting writing, thinking and creative output to a variety of tones of voice
- Able to commit to a minimum of 20 weekends across the race season, with time off in lieu during the week
- A creative mindset with a drive to find new ways to stand out in the fast-changing social media landscape
- Comfortable working independently or collaboratively to produce engaging content
- Based in London and able to commute to East London at least four times a week
Your skills
- Experience using social media scheduling and analytics platforms
- Basic video editing skills
- Well organised and adaptable, with a willingness to learn in a fast-paced environment
- Strong project management skills with the ability to manage your own workload effectively
- Excellent written and verbal communication skills
Not essential but always a bonus
- Experience working in motorsports
- Experience working with high-level athletes or sports organisations
Benefits
- 20 days annual leave plus one week shutdown period over Christmas & New Year
- 1 fully paid day off for your birthday
- Competitive salary based on experience
- Days in lieu when required to work weekends
- Apple MacBook plus any relevant software and equipment
- Budget for personal skills training and development
Social Media Officer
Posted 6 days ago
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Are you a creative communicator with a flair for storytelling and a passion for protecting animals from cruelty?
Animal Welfare Investigations Project (AWIP) is on the frontline of the fight against organised animal cruelty — from dogfighting and wildlife trafficking to the global dog-meat trade. We’re building a bold, modern movement of supporters who fund our covert investigations and help us bring offenders to justice.
We’re now seeking a Social Media Officer to join our fast-paced Marketing & Communications Team. This new role will drive income generation and supporter acquisition through innovative organic content, paid social campaigns, and virtual challenge events.
About the RoleReporting to the CEO and working closely with our Digital Marketing Officer and Gifts in Wills Officer, you’ll:
- Create and implement a social media strategy that delivers measurable fundraising growth.
- Plan, launch, and optimise virtual fundraising challenges (e.g. “Run for the Dogs” or “Step Up for Wildlife”) with clear KPIs and ROI tracking.
- Develop compelling content across Facebook, Instagram, TikTok, LinkedIn, and X (Twitter) that converts non-financial action takers into one-off and recurring financial supporters.
- Manage paid social advertising campaigns to grow AWIP’s supporter database and drive recurring giving.
- Monitor and respond to comments, messages, and supporter queries across all channels, ensuring brand integrity and compassionate engagement.
- Flag and report social media content involving potential animal cruelty, and liaise with AWIP’s investigators to gather information from potential witnesses. As part of this work, you may be required to complete witness statements and attend court to give evidence. You will also receive training in open-source intelligence (OSINT) and social media analysis to support ongoing investigations.
- Attend national and international field activities and events to produce impactful, behind-the-scenes content showcasing AWIP’s lifesaving work.
- Attend digital fundraising and social media conferences to represent AWIP, and submit speaker proposals to increase our thought leadership in digital fundraising.
You’re a strategic, data-driven communicator who thrives on measurable impact. You combine creativity with analytical thinking — understanding how to use content to drive engagement, income, and action.
Essential:
- Proven experience managing social media channels for an organisation or brand.
- Strong writing, editing, and visual-content skills (e.g. Canva, Meta Business Suite).
- Experience in social-media advertising or supporter acquisition campaigns.
- Passion for animal welfare and investigative storytelling.
- Comfortable handling sensitive or distressing material with professionalism and resilience.
Desirable:
- Experience with fundraising or challenge-event marketing.
- Familiarity with tools like MailerLite, FundraiseUp, Tally.so, or Salesforce.
- Willingness to travel nationally or internationally for short assignments.
This is a permanent position, offered initially at 22.5 hours per week (3 days), with a starting salary of £28,000 FTE (£18,000 pro rata).
The role includes a 6-month probationary period, during which performance and income results will be reviewed — including delivery of at least one virtual fundraising challenge.
Following successful completion of probation and achievement of key performance indicators, there may be an opportunity to increase this role to full-time hours.
- Fully flexible working (with occasional in-person team events)
- Annual salary review and growth-linked progression within a small organisation
- Private healthcare insurance with employee assistance programme
- Pension contributions in line with the Living Pension contribution rates
- Fully funded, ongoing professional development in digital fundraising and social media content creation
- The chance to make a tangible difference for animals worldwide
Social Media Executive
Posted 7 days ago
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Job Description
This is an exciting opportunity to be involved in the support and delivery of Social / Marketing briefs on the M&S Account. The role is integral to the effective running of the marketing function within M&S, coordinating the delivery of all administrative elements of Social / Marketing campaigns and activity, including the management of samples for shoots, carnets, adhoc fashions shows, set-up of trackers / briefs for campaign and business as usual projects, and supporting the approval process of imagery.
This role is key in translating M&S’s Social / Marketing vision into a detail line by line brief for the whole of the ITG agency Production team to follow. You will create trackers / briefs, ensuring copy, imagery, and allocations are complete by critical path deadlines. Co-ordinating shoot preparation, sample packing & logistics, organising deliveries, maintaining the storage space, and post shoot organisation of product samples. You will be the go-to person for coordinating product for shoots, building strong relationships with the wider Marketing team as well as Buying and Merchandising to ensure all samples are gathered on time and that correct product is handed over. Overseeing the management of all shoot sheets, working directly with the Business Units to gather accurate product information and any other relevant information, to supply to Production before shoots. Supporting the approval process of imagery by supplying select packs to the Art Buyers and also Asset packs for final assets (including AV). Supporting the Social & Marketing teams to approve content as needed.
This position is integral to the prolonged success of shoots and content for M&S, ensuring critical path deadlines are adhered to; it requires excellent organisation, flexibility, proactivity, and relationship management skills, with the ideal candidate confident liaising with multiple stakeholders at all levels when required.
This position is an initial 6 month fixed term contract, and will be working on-site in London W2 1NW a minimum of 3 days per week (sometimes more often).
Responsibilities:
- Sample management, delivery of pre- and post-shoot production and the asset approval process
- Collation of QR Codes & URLs for content
- Supporting across the briefing of social and marketing
- Attending weekly check-ins and liaising with various key stakeholders in the business to source accurate information for the team for upcoming shoots and projects
- Ensuring critical path deadlines are adhered to throughout the production process
- Maintaining excellent working relationships with multiple senior Marketing stakeholders and have regular informal progress catchups on project statuses.
Requirements
- Excellent communication and relationship management skills, with confidence to talk to multiple stakeholders of various seniorities across ITG & M&S
- You’ll be an organised individual, with an interest in processes, efficiencies and smarter working where possible
- Proactive and collaborative team player
- You can demonstrate that you’re a quick learner
- Proficient in MS Office
- Shoot experience, as well a good understanding of shoots, sample management and production would be an asset
- Finally, you understand the importance of customer service, you’ll be working alongside our client and delivery is paramount
Benefits
Work’s a treat!
On top of a competitive salary, you can expect a whole load of perks:
- 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
- Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
- Pension Scheme – helping you save towards your retirement home in the sun!
- Corporate Medical Cash Plan – claim back the cost of your medical treatments.
- Smart Working Options – spend up to 40% of your working week from home.
- So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
- Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
- Cycle to Work Scheme – save on the cost of biking to work.
- Monthly Employee Awards - Employee of the Month programme with £250 bonus
- Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
- Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in.
- Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
- Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.
We Value Diversity
We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.
ITG have a number of community groups available to employees and exist to offer a safe space for like-minded colleagues, with shared interests to connect, socialise and check in with each other.
What next?
If you found yourself interested in knowing more, drop us your application and someone from our team will be in touch.
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Social Media Analyst
Posted 14 days ago
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We are hiring for an entry-level Social Media Analyst who will support our Head of Marketing in posting high-quality social media content via our Flux platforms. This role offers a unique opportunity to gain experience in a fast-paced environment within the oil trading industry.
Key responsibilities:
- Monitor and engage with all company social media channels daily.
- Post scheduled content across platforms, ensuring consistency with brand voice.
- Track and report on monthly analytics for posts and campaigns.
- Liaise with internal content creators to gather and chase content as needed.
- Assist with the design, editing, and formatting of infographics, visuals, and short-form content.
- Maintain an organised content calendar to ensure timely posting.
- Own the day-to-day content execution.
Requirements
- 1+ years experience in a social media/marketing role.
- Proactive and self-motivated — takes ownership of tasks without needing constant direction.
- Organised with strong attention to detail (especially for scheduling and reporting).
- Creative eye for design and visuals, with basic skills in tools like Canva/Figma.
- Strong written communication skills with a good grasp of tone and clarity.
- Comfortable with numbers and able to interpret analytics into simple insights.
- Team player — able to collaborate and chase internal stakeholders effectively.
- Adaptable and curious — stays up to date with social media trends and platform changes.
- Reliable and consistent in delivering day-to-day execution.
Social Media Assistant
Posted 572 days ago
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Job Description
We’re looking for a creative and energetic Social Media Coordinator who lives & breathes social media, loves creating content and has a passion for golf and hospitality.
Reporting into the Head of Marketing, you’ll get involved in all areas within the marketing team, from idea generation, creating content, reporting to copywriting.
Rewards
- Salary £21.5-24.5k
- Hybrid working (Get Golfing Venue / Home)
- Unlimited FREE Golf
- 50% discount on Food & Drinks
- Company bonus scheme
Responsibilities
Growing the Get Golfing community, through creating exciting ,engaging and disruptive social media content and campaigns.
Working alongside the Head of Marketing to develop new creative campaigns & content ideas, to build awareness across our social media platforms.
- Supporting our social media strategy creation and execution
- Managing our social channels including planning & scheduling ongoing content
- Creating engaging, disruptive content, tailored to each social media platform
- Owning and managing the social calendar
- Working with influencers to drive authentic content to increase awareness and engagement of Get Golfing
- Designing creative materials for Internal & External Communications
- Supporting the planning and implementation of all marketing activity
Who we’re looking for:
An enthusiastic individual with a passion for golf & hospitality.
- Creative and energetic individual who loves social media
- Team player who is prepared to support on other activities when needed
- Thrives in fast paced environment
- Passion for disruptive marketing
Digital Marketing & Social Media Strategist
Posted 10 days ago
Job Viewed
Job Description
The ideal candidate will possess extensive experience in social media management, content creation, paid social advertising, SEO, SEM, and email marketing. You should have a keen understanding of current digital trends, a strong analytical mindset to measure campaign performance, and the ability to translate data into actionable insights. Excellent communication and project management skills are essential, along with the ability to collaborate effectively with cross-functional teams. You will be instrumental in shaping the brand's online narrative and connecting with its target audience across various digital platforms.
Key Responsibilities:
- Develop and implement integrated digital marketing strategies, with a primary focus on social media channels.
- Create engaging and relevant content for platforms such as Instagram, Facebook, Twitter, LinkedIn, TikTok, and others.
- Manage and execute paid social media advertising campaigns to achieve specific marketing objectives.
- Monitor social media trends, conversations, and competitor activities, providing insights and recommendations.
- Analyze campaign performance using tools like Google Analytics, social media analytics, and other reporting platforms.
- Optimize website content and structure for search engines (SEO) and manage pay-per-click (PPC) advertising campaigns (SEM).
- Develop and manage email marketing campaigns to nurture leads and drive customer engagement.
- Collaborate with the design and content teams to create compelling visual assets and copy.
- Engage with online communities, respond to comments and messages, and foster positive brand interaction.
- Track, analyze, and report on key performance indicators (KPIs) related to digital marketing and social media efforts.
- Stay up-to-date with the latest digital marketing technologies, trends, and best practices.
- Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
- Minimum of 4 years of experience in digital marketing and social media management, preferably within e-commerce or consumer brands.
- Proven track record of developing and executing successful social media strategies and campaigns.
- Proficiency in social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
- Strong understanding of SEO, SEM, email marketing, and content marketing principles.
- Excellent written and verbal communication skills, with strong copywriting abilities.
- Proficient in using digital analytics tools (e.g., Google Analytics).
- Creative thinking and problem-solving skills.
- Ability to work effectively in a hybrid team environment and manage multiple projects simultaneously.