169 Digital Channels jobs in London

**Do you want your voice heard and your actions to count?**
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
**OVERVIEW OF THE DEPARTMENT/SECTION**
MUFG has a developing and thriving Transaction Banking business, headquartered in Tokyo, and spanning all continents. Transaction Banking Office for EMEA (incorporating Europe, Middle East and Africa) forms
part of MUFG's Global Transaction Banking Division.
Our key responsibilities are to drive regional business and support global and regional customers with Transaction Banking solutions in Cash and Liquidity Management, Trade and Working Capital, Foreign Exchange through a comprehensive suite of proprietary and 3rd party digital channels. We support our local and international cash management services for our Corporate, FI and NBFI client base.
Transaction Banking EMEA, consists of Trade, Working Capital, Cash and Liquidity Management solutions for our chosen client base and comprises of product, sales, implementation, client services and business planning and risk functions.
**MAIN PURPOSE OF THE ROLE**
The role requires a motivated associate (minimum of 3-5 years experience), which encompasses learning and growing in accountability for E2E Product Life Cycle management, product P&L management, risk, compliance and conduct management of digital channels for Transaction banking (proprietary e-banking; host to host and Swift), from a proprietary and 3rd party platform provider. **This role may suit a motivated candidate who in the past may have had experience in technical integration solutions team, has always acted as a client-facing channel, client-side ERP / TMS integration solution specialist in pre-scoping, RFP and post mandate advisory function.**
This role supports a VP in the ownership of the end to end life cycle management of the core solutions for UK, Europe & MENA of:
**Proprietary E-banking:** the MUFG proprietary global electronic banking platform, and it's applications for accounts visibility, payment initiation, authorisation and execution (GCMS+); Cash flow forecasting (CFF), Comsuite FX (Spot FX (single, bulk settlement and FX Netting application); all industry reporting on the channel.
**Proprietary Host to Host:** MUFG host to host solution, GPH represents a direct integration between MUFG and our clients ERP, TMS or other financial application; applicable industry reporting standard on the channel
**SWIFT direct connectivity** in fin/fileact across Swift direct & Alliance / Lite models; score contracting, in addition to client solutioning.
**Industry 3rd party platforms for cash management and trade finance:** . MUFG also interacts with our clients through 3rd party platforms for cash management, trade finance (Bolero, Komgo, GTC, Mitigram) and Markets (deposits, FX, repo, incl Kyriba, 360T, FXall, Refinitiv); Salesforce
**Compliance** with all industry-required reporting for e.g. camt, cybersecurity standards; operational resilience and available contingencies and ensuring together with TB product, that Channel COTs are updated and interoperable with MUFG approved currency COTs.
**Some working fluency across 3rd party specialist ERP/ TMS applications used by core corporate clients** include SAP / S4Hana; Bellin / TIS / Oracle / Kyriba / Salesforce is expected through experience in integration; continuous improvement in new integration points & partners, configuration into cloud-based models; micro-services strategies.
**Industry and regulation expertise:** The role requires a strong working knowledge of regulatory and industry change, from a perspective of how channels, client/ bank integration, testing & client usage of data, actionable insights and risk are changing;
Good working knowledge of industry change around migration of ISO20022; PSDII, open banking integration solutions; real time financial crime solutions, API developments in private/public collaboration.
**Strong technical and commercial product management skills:** the ideal candidate will have experience in using data to form, drive & prove business steering for execution, working collaboratively with front office, operations and technology to drive client & MUFG direction, continuous improvement, feedback loops for development, ensuring scalability, automation and profitability improvements for the TB EMEA solution set.
A thorough understanding of global channels in the host to host and direct Swift enablement are critical, gained through personal ownership of the product through recent changes such as migration of clients on/ between channels and onto recent industry solutions such as SEPA migration, instant payments, Request to Pay etc.
The successful candidate should be competent in business case development, mobilising new product development, proposition and requirements generation, and management of product development with technology & operations partners through to successful delivery (in region & HO).
The ability to influence stakeholders to gain commitment to new product developments, investment build outs and client commercialisation plans, and to subsequently gain approvals for launch is critical.
In this role, you will also support the delivery of communicate the client / industry / competitive and regulatory landscape to the Global TB teams, Sales, Implementation and Service teams for information, action and continuous improvement.
You should have a proactive communication and interpersonal skills to work across the MUFG network and client base, and be a resilient problem solver who knows how to manage challenges to timely and effective resolution, escalating and solutioning where required.
**KEY RESPONSIBILITIES**
**Learn and support** Product ownership & business steering of proprietary and 3rd party digital channels comprising of
+ **Proprietary e-banking roadmap:** Comsuite overall platform, containing GCMS+ for accounts and payments visibility, authorisation & execution; Comsuite FX (FX Netting, Spot FX trading in single & bulk); Cash Flow Forecasting & Trade Manager
+ **Host to Host:** MUFG proprietary GPH solution;
+ **Swift:** Direct integration: fin/fileact in Direct & Alliance / Lite models; score contract negotiations.
+ **3rd party platforms** used in bidding, pricing and transaction distribution / execution for TB solutions in cash management, Trade Finance and Markets, namely Mitigram, GTC, Bolero etc.
+ **Compliance with industry-required reporting** for e.g. camt, cybersecurity standards; operational resilience and available, that Channel COTs are updated and interoperable with MUFG approved currency COTs.
**Demonstrate understanding of the role and support elements of active product life cycle management** through delivery of monthly MIS (front to back alignment from Sales to GOP); annual 3LOD assessments of products, demonstrating that these are Fit for Purpose, fit for Growth and Fit for Sale as per TB Product Programmes, country addenda; Risk, Conduct frameworks etc.
Support Product income & cost budget, pricing governance ownership of the above products.
+ Own the TB EMEA Channel Fees, Commission from a TB EMEA booked basis.
+ Ownership, maintain and review of product pricing and adherence to the regional deal review and pricing policy for TB EMEA.
Support Product Development/Product Change
+ Execute regional deployment of global cash product developments / functionalities with global/ local change of TBD / Systems IT team. Ensure timely deliveries on agreed strategy.
+ Annual review of client-facing product documentation, country addendum, Master T&Cs to ensure its reflective of current & future market conditions.
+ Develop new products / features as demanded by clients/the market including creation of product policy, product processes, liaison with front, middle and back office stakeholders, before completing NPA governance
+ Adding functionality to access markets, connect to global markets and 3rd party platforms as approved through the Product Approval Governance.
Support E2E Product Process Accountability
+ Creation & maintenance of full end to end process maps for every product in the appropriate product operating manual.
+ Continuous Improvement: Periodic (1 years) review of every end to end process with all teams who touch the process, and project management of any suggested improvements.
+ Work with Operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition; drive for QoQ improvement in core agreed KPIs.
Learn and understand Regulatory & Business Risk / O e2e product risk (oversee regulatory, conduct and operational risks as they relate to Product)
+ Management of risks and issues as they are identified by product, country stakeholders e.g. system/process failure; regulatory change. Manage the TB business impact assessment for channels as a result of industry change) inputs to the Regulatory Programme's Change agenda such as ISO20022, PSD2, SEPA 2023 rulebook changes, MUFG API Change programme to ensure timely compliance
+ Understand PRA, FCA, Bafin regulatory requirements in relation to channels and ensure ongoing compliance with them, instigating mitigating actions and product changes and programmes as required
+ Ensure timely escalation and contribution of risks identified into the TB RAF, and documentation through Open Pages. Demonstrate a personal commitment to speak up / listen up culture for TB by encouraging and debate SIIs through the TB RAF fora
+ Conduct- Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across MUFG. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, Group Conduct & culture guidelines.
Support the Named Product Owner for region
+ Own and evidence end to end ownership with the creation and maintenance of the product availability grid & operational scalability overlay; product catalogue and pricing policy.
+ Be point of contact for queries and challenges from EMEA and Global stakeholders as regards each product.
+ Join and contribute to regional and globally led projects/programmes designed to improve the product / profitability / scalability.
+ Log key improvement suggestions as they arise, evaluate, prioritise, and deliver agreed improvements.
Product Proposition (Pricing, External Marketing, Internal Awareness)
+ Own, maintain and review pricing tariff annually to ensure aligned with market and client expectations.
+ Capture competitor intelligence and regulatory information and use it to develop or reinforce our competitive edge, and react to new trends and technology to link those with current offering and impact to clients.
+ Solutioning & support on key RFPs and deals for strategic clients and those high-potential names for increasing the TB EMEA wallet penetration.
+ Oversee/produce/maintain a suite of internal and external marketing material; sales tools for Sales Teams/Coverage.
+ Regular webinars and training with Sales, Coverage and Markets to further strengthen connectivity product knowledge.
Product Policy Development/ Maintenance
+ Produce and maintain a policy document (product guide) for each product or 'product group'.
+ Set adequate product policies to ensure the smooth running of the product.
Production of Regional Product reporting (Statistics & Management Information)
+ Produce and maintain (or oversee maintenance of) regular product reporting e.g. volumes, values, revenues, profitability, STP and key stats per product for business steering and for senior mgmt, Head Office and general business use.
External Outlook
+ Via external network/industry events maintain a good working knowledge of the latest client and Transaction Banking trends for products, channels and transaction management and competitor environment.
**WORK EXPERIENCE**
+ A minimum of 3-5 years at Associate level experience in a GTB product management role, having had
> either direct accountability in regional Product Management team accountable for **host 2 host channels & swift platforms in particular;**
**> track record as technical integration / implementation specialist between bank and MNCs, integrating e-banking, host2host and swift from a channels, file formats perspective**
+ Track record of individual product management for a direct host to host channel & Swift inclusive of supporting technical & functional business requirement documentation, target infrastructure & operating model definition; client mobilisation & scaling up from volumes, value
**SKILLS AND EXPERIENCE**
Functional / Technical Competencies:
+ Strong, technical understanding of European Payments industry (low value, high value, instant payments; interoperability with TFX; industry transformation for ISO standards and reporting changes for MUFG.
+ Familiarity with / working fluency across 3rd party specialist ERP/ TMS applications used by MNCs including SAP / S4Hana; Bellin / TIS etc is expected through experience in integration; continuous improvement in new integration points & partners
+ Good knowledge of end to end Client Implementation especially integration & testing and how to influence client and MUFGs behavior / infrastructure for increased STP, automation and self-service.
+ Interest in current trends and industry developments with regards to digitisation, automation and standardisation of TB solutions, processes and work flow engineering techniques.
**PERSONAL REQUIREMENTS**
+ Excellent interpersonal & communication skills (written and spoken)
+ Results driven, with a strong sense of accountability
+ A proactive, motivated approach.
+ The ability to manage large workloads and tight deadlines; ability to prioritise work accordingly
+ Strong decision-making skills, the ability to demonstrate sound judgement
+ A structured and logical approach to work with strong problem-solving skills
+ A creative and innovative approach to work
+ Excellent attention to detail and accuracy
+ A calm approach, with the ability to perform well in a pressurised environment
+ Strong numerical skills, fluency in collating, interpreting and communicating financial, volumetric, margin data for action across diverse teams
+ Excellent Microsoft Office, Access database skills
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
At MUFG, our colleagues are our greatest assets. Our Culture Principles provide a roadmap for how each of our colleagues must think and act to become more client-obsessed, inclusive and innovative. They reflect who we are, who we want to be and what we expect from one another. We are excited to see you take the next step in exploring a career with us and encourage you to spend more time reviewing them!
**Our Culture Principles**
+ Client Centric
+ People Focused
+ Listen Up. Speak Up.
+ Innovate & Simplify
+ Own & Execute

External Channels Senior Associate (Corporate Communications / Digital Channels) (Slough, Berkshire, GB, SL1 1DT)

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose.

Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Corporate Communications & External Affairs

Our communications and external affairs team are at the very heart of Reckitt's brand, purpose and products, bringing them to life around the globe for our employees, consumers, investors, governments and our suppliers.

It's a rewarding task, growing and protecting Reckitt's image and brand. Every day, we design public relations and communication strategies that build awareness, trust and relationships, while steering us away from reputational risk. We do this by gathering and maintaining knowledge of our policies, principles, and business strategies, while keeping up-to-date with relevant developments right across our business units and trusted brands. 

From digital, media and events to employee experience, strategic relationships, and community partners, we identify opportunities to deliver on our business and sustainability agenda, while proactively identifying storylines and opportunities to advance our narrative.

About the role

We’re looking for a dynamic and digitally-savvy communicator to join our Corporate Communications & External Affairs team. In this role, you’ll help shape how Reckitt shows up across our external digital channels - from our corporate website to social media platforms. You’ll be part of a global team that’s passionate about storytelling, reputation building, and delivering impactful communications that reflect our purpose and values.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working across diverse teams, and is excited by the challenge of managing and evolving digital platforms at a global scale.

Your responsibilities

You’ll play a key role in delivering our digital communications strategy. Responsibilities include:

• Managing day-to-day content and updates across our corporate website and social media channels
• Supporting the development and execution of global digital communications plans
• Collaborating with internal teams to ensure consistent messaging and branding
• Monitoring performance and using analytics to inform content decisions
• Identifying opportunities to enhance digital engagement and reach
• Supporting communications campaigns and initiatives across the business
• Advising on digital best practices and trends
• Contributing to issue and crisis response through digital channels
• Helping develop training and guidance for colleagues on digital communications
• Working with external partners where needed to deliver high-quality content

The experience we're looking for

We’re open to a range of backgrounds, but here’s what will help you thrive in this role:

• Proven experience managing corporate websites and social media platforms
• Strong writing and editing skills, with a focus on digital content
• Familiarity with digital analytics tools and performance metrics
• Understanding of SEO, SEM, and digital best practices
• Experience working in a global or matrixed organisation
• Ability to manage multiple priorities and projects simultaneously
• Collaborative mindset and strong stakeholder engagement skills
• Passion for digital communications and staying ahead of trends
• Degree or equivalent experience in communications, marketing, or a related field

If you're excited by the idea of shaping how a global brand communicates with the world, we’d love to hear from you.

The skills for success

Emotional intelligence, Listening skills, Writing skills, Presentation skills, Interpersonal skills, Digital skills, Research skills, Time management skills, Adaptability, Stakeholder engagement and influence, Strategic thinking, Risk management, Business Accumen, Leadership, Brand Strategy, Relationship management.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.

Businesses need swift access to finance to seize opportunities or address cash flow challenges. Banks still take weeks or months to approve them, if at all. With iwoca, businesses can secure the necessary funding within minutes of signing up, around the clock, every day of the year. This not only positively impacts business owners but also contributes to the well-being of their communities and the broader economy.

At iwoca, our mission is to facilitate the seamless flow of finance, extending its reach to one million small businesses. Since launch in 2012, we’ve developed a cutting-edge technology platform, positioning ourselves as a leading fintech in Europe. Our efforts have been recognized through numerous industry awards, and we’ve successfully made billions in funding available to over 100,000 businesses.

Requirements

We are looking for a commercially-aware, analytical and creative marketer who loves to see the impact their ideas have on the business. Reporting to the Head of Performance Marketing, you’ll be responsible for driving new valuables small business customers to iwoca by growing new acquisition channels, starting with Paid Social channels (Meta specifically).

To get there: 

• You will be responsible for evaluating the potential size of various channels and figure out what a successful test would look like to assess their viability and scalability, and then launch them (starting with Paid Social).
• You will take ownership of our Paid Social activities. Drawing on your hands-on experience at running successful acquisition campaigns on Meta, you will: 
• Build campaigns and make optimisations adjustments to ensure they are meeting performance goals
• Analyse your campaign performance, understand drivers of profitability, identify learnings and optimise your futures campaigns accordingly.
• Create strong creative briefs and work closely with multiple teams, internal and external (design, data analyst, compliance) to deliver top-of-class creatives and messages. You’ll also build landing pages to maximise traffic conversions. 
• Collaborate with our Product Manager to ensure all the technical requirements to run successful campaigns are met and maintained. 
• Own our Paid social Test and Learn roadmap: you’ll maintain a portfolio of promising ideas (from optimisation to creatives), decide their level of priority, and ensure a robust testing framework is applied for each test you run. 

Ideally, you’ll:

• Have 4+ years of experience in Marketing, preferably in running ads on Meta or in a growth type role.
• Have a strong capacity to understand the bigger picture and how your actions can affect the overall commercial success of iwoca
• Have experience at making clear and top of the class creative briefs.
• Have a strong analytical skill set (proficiency with Gsheet essential), demonstrating excellent attention to detail: confident with drawing insights from complex datasets and forming data-driven arguments. 
• Be excited about helping small businesses thrive

Benefits

Our benefits

We put a lot of effort into making iwoca a brilliant place to work:

• Offices in London, Leeds and Frankurt
• Events and clubs, like bingo, comedy nights, yoga classes, football…
• Two company retreats a year, we’ve been to France, Italy, Spain and further afield
• Plenty of drinks and snacks in our offices.

Our benefits package is second-to-none:

• Medical insurance from Vitality, including discounted gym membership
• 25 days’ holiday, an extra day off for your birthday and the option to buy or sell 5 days of leave
• Instant access to emotional and mental health support with our partner, Spill
• Share options
• Generous maternity leave and shared parental leave
• A nursery tax benefit scheme to help you save money
• Paid volunteering time to support your chosen charity
• Extra leave if you want to travel or study
• One-month fully paid sabbatical after 4 years
• Cycle-to-work scheme and electric car scheme

And to make sure we all keep learning, we offer:

• An L&D budget for everyone, including a book budget
• Company-wide talks with internal and external speakers
• Access to learning platforms like Treehouse if you want to learn to code.

Are you creative and passionate about all things social media, and would like aSocial MediaAssistant role within aprogressive, supportive company that offershybrid working , apeople focused culture , andthe chance tobring your own ideas to the table and make an impact ?

Our client,an award winning, internationally operatingB2B mediabusiness have an excitingSocial Media Assistant opportunity within their marketing team focusing onthe management of platforms (Instagram,LinkedIn, Facebook,TikTok) and theimplementation of campaigns across a variety ofUK and international events / portfolios . Your work will be seen by a global audience, and whilst you will be initially supporting the Manager you will very quicklyget the chance to take ownership of platforms and the planning of campaigns for the events / portfolios you take responsibility for.

As aSocial Media Assistant your exciting new role will include:

• Creating content for campaigns - including both written and video content
• Creating some graphics usingCanva
• Curating content plansand managing campaigns end-to-end
• Collaborating with internal departments
• Analysing metrics to help planning and strategy
• Building strong relationships withinfluencersyou work with, and searching for newinfluencersfor new locations

I am interested in speaking with candidates who have experience working as aSocial Media Assistant ,Social Media Executive, Digital Marketing Assistant, Digital Marketing Executive, Marketing Executive, or Marketing Assistant and who have experience increating content and usingtoolssuch asHootSuite . Experience usingCanvaand video editing tools such asInstagramReels,Capcut,TikTok, Adobe Illustrator /InDesignwould be very attractive as well. Events related experience would be of interest as well.

Benefits include: hybrid working,Christmas & New Year shut down on top of annual leave,Medicash(health cash back plan), company social events!

There isparking opposite the officesif you are driving. If you are travelling bypublic transport,they are based5-10 minutes walk from thenearest train station, and a5 minute walk to lots of shops and a major shopping centre.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy.

Job Title – Social Media Manager

Location – Hertford, Hertfordshire

Salary - Circa £28,000 pa

Contract – Permanent, Full time, Monday to Friday, Hybrid

Our client, a thriving Hertfordshire-based marketing agency specialising in retail, leisure, and destinations, is looking for a Social Media Manager to join their creative team.

This is a hands-on role where you’ll lead client strategies, manage paid campaigns, and create engaging content that drives results. You’ll collaborate closely with the wider agency team and build strong client relationships, with regular UK travel involved.

What you’ll do:

• Develop and deliver social media strategies.
• Manage and optimise paid campaigns (budgets & reporting).
• Create and schedule content across Instagram, Facebook, TikTok, LinkedIn & X.
• Track performance and provide actionable insights.
• Stay ahead of trends and apply them creatively.

About you:

• Social media/digital marketing experience.
• Strong knowledge of paid and organic social.
• Confident with Hootsuite, Canva & analytics.
• Creative, organised, and client-focused.
• Driving licence & own car required

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data.

If you've started to forge a career in social media and are looking for your next step, this could be for you! An exciting opportunity has arisen for a driven and creative Social Media Manager to join a vibrant, fast-paced team based in Hertfordshire. This role is perfect for someone looking to advance their career in social media management in a supportive and dynamic agency environment. You'll learn new skills and work on key projects for great clients.

The agency delivers standout campaigns that engage audiences, spark conversation and deliver measurable results. The Social Media Manager will play a key role in shaping client strategies, driving growth and ensuring their brands stand out across digital platforms. This role offers the chance to be a part of a forward-thinking agency where creativity and innovation are encouraged. If successful, you will enjoy a high level of responsibility and have clear opportunities for professional growth.

Key Responsibilities

• Creating engaging, original content tailored to client's social media channels
• Developing and leading innovative social strategies that align with client goals
• Planning and scheduling campaigns using leading social media tools
• Managing paid media campaigns, including budgets, optimisation and reporting
• Monitoring platforms and ensuring timely engagement with audiences (occasional out-of-hours work may be required)
• Analysing performance, producing insightful reports and making data-driven recommendations
• Building strong client relationships, including attending monthly on-site meetings
• Staying up to date with emerging trends, platform updates, and cultural moments and applying them creatively
• Supporting the wider team with administrative and collaborative tasks

The ideal candidate for the Social Media Manager role will bring at least 2 years of proven experience in social media management or digital marketing. A degree in Marketing, Communications, or a related field (or equivalent experience) is preferred. You will be digitally savvy, commercially aware, and confident working across all major social media platforms.

Due to the location of the Hertfordshire-based office and the requirement to visit clients regularly, applicants will require a full UK driver's licence. This is a hybrid role, where you will be required to be in the office a minimum of two days a week. If this role sounds like something of interest, we want to hear from you!

Job Title – Social Media Manager

Location – Hatfield, Hertfordshire

Salary - Circa £28,000 pa

Contract – Permanent, Full time, Monday to Friday, Hybrid

Our client, a thriving Hertfordshire-based marketing agency specialising in retail, leisure, and destinations, is looking for a Social Media Manager to join their creative team.

This is a hands-on role where you’ll lead client strategies, manage paid campaigns, and create engaging content that drives results. You’ll collaborate closely with the wider agency team and build strong client relationships, with regular UK travel involved.

What you’ll do:

• Develop and deliver social media strategies.
• Manage and optimise paid campaigns (budgets & reporting).
• Create and schedule content across Instagram, Facebook, TikTok, LinkedIn & X.
• Track performance and provide actionable insights.
• Stay ahead of trends and apply them creatively.

About you:

• Social media/digital marketing experience.
• Strong knowledge of paid and organic social.
• Confident with Hootsuite, Canva & analytics.
• Creative, organised, and client-focused.
• Driving licence & own car required

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.

Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data.

We are working exclusively with a fast-growing, creative marketing agency that specialises in hospitality, events, technology, education  and lifestyle brands , to find a talented Social Media Manager to join their team.

This is a fantastic opportunity for a social media professional with experience in the hospitality and events industry to take ownership of client accounts, develop engaging strategies, and work alongside a collaborative team of marketers, designers, and content creators.

About the Role

As Social Media Manager, you’ll be responsible for leading the social media strategy and execution for a portfolio of hospitality and event clients – including bars, restaurants, hotels, and venues. You’ll manage content calendars, engage audiences, lead campaign planning, and work closely with both internal teams and external stakeholders to drive growth and brand awareness online.
This is a client-facing role, ideal for someone who thrives in a fast-paced agency environment and has a strong understanding of how to bring hospitality brands to life on platforms like Instagram, TikTok, and Facebook .

Key Responsibilities

• Develop and implement tailored social media strategies for multiple hospitality and event clients.
• Act as the main point of contact for assigned clients – managing communication, approvals, and feedback.
• Plan and create engaging content calendars, ensuring brand tone, aesthetic, and messaging are aligned.
• Collaborate with content creators, photographers, and videographers to produce high-quality visuals.
• Manage community interactions, responding to comments, DMs, and reviews in a timely and brand-consistent way.
• Lead the planning, execution, and optimisation of paid social campaigns (e.g., Meta Ads).
• Monitor platform performance and produce regular reports with actionable insights.
• Stay up to date on trends, competitor activity, and industry best practices, particularly within the hospitality and events space.

Candidate Profile We’re looking for someone with a passion for social media, content, and hospitality – someone who understands what makes bars, restaurants, and venues shine online.

Requirements:

• 2–4 years of hands-on social media management experience, ideally within an agency setting.
• Strong experience working with hospitality, events, or lifestyle brands.
• Excellent knowledge of Instagram, TikTok, Facebook, and LinkedIn.
• Proven track record managing content calendars, campaigns, and client relationships.
• Strong copywriting and storytelling skills.
• Comfortable using social scheduling tools (e.g., Later, Planoly, Buffer) and analytics platforms.
• Familiarity with paid social strategy and ad campaign setup.
• Organised, creative, and confident working to deadlines in a fast-paced environment.

Bonus Points:

• Influencer outreach or partnership experience.
• Basic graphic design or video editing skills (Canva, Adobe, etc.).
• Experience attending or covering live events via social channels.

Hybrid working pattern, great salary and benefits - Reach out today!

Job Title – Social Media Manager

Location – Hertford, Hertfordshire

Salary - Circa £28,000 pa

Contract – Permanent, Full time, Monday to Friday, Hybrid

Our client, a thriving Hertfordshire-based marketing agency specialising in retail, leisure, and destinations, is looking for a Social Media Manager to join their creative team.

This is a hands-on role where you’ll lead client strategies, manage paid campaigns, and create engaging content that drives results. You’ll collaborate closely with the wider agency team and build strong client relationships, with regular UK travel involved.

What you’ll do:

• Develop and deliver social media strategies.
• Manage and optimise paid campaigns (budgets & reporting).
• Create and schedule content across Instagram, Facebook, TikTok, LinkedIn & X.
• Track performance and provide actionable insights.
• Stay ahead of trends and apply them creatively.

About you:

• Social media/digital marketing experience.
• Strong knowledge of paid and organic social.
• Confident with Hootsuite, Canva & analytics.
• Creative, organised, and client-focused.
• Driving licence & own car required

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.

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