1099 Dr Martens jobs in Rushden

Customer Service
Northampton
Full-time, office-based, Monday to Friday
Temporary - 3-month contract
£12.21 per hour

The Brief:
We're working with a well-established local business that is seeking a confident and proactive individual to support their finance team on a short-term credit control project. This is an excellent opportunity for someone looking to gain hands-on experience in a commercial environment - ideal for recent graduates or those looking to build on existing accounts or admin experience.

You'll play a key role in reducing aged debt by making a high volume of outbound calls to chase outstanding payments. While previous credit control experience isn't essential, any exposure to finance, customer service, or call centre environments would be beneficial. The right candidate will be a quick learner, self-motivated, and confident communicating with corporate B2B clients over the phone.

This is a great chance to make a real impact in a short space of time while developing valuable workplace skills.

Key Responsibilities:

• Make a high volume of outbound calls to recover overdue payments.
• Review debtor accounts and follow up with clients via phone and email.
• Accurately record call outcomes and update internal CRM and finance systems.
• Liaise with internal teams to escalate queries and gather supporting information.
• Maintain a polite and professional approach in all customer interactions.
• Provide general administrative support to the finance team as required.

About You:

• Confident communicator with a professional telephone manner.
• Energetic, enthusiastic, and comfortable working to targets.
• Strong time management and the ability to work independently.
• Reliable, organised, and eager to learn.
• Access to your own transport is essential, as the office is not accessible via public transport.
• Previous experience in customer service, call centres, or finance is desirable - but this role is also well-suited to recent graduates or those looking to gain experience.

Additional Information:

• Office-based role in Northampton (NN7)
• 3-month temporary contract
• Immediate start available

Interested?
Apply today to find out more. If your experience matches what we're looking for, we'll be in touch shortly.

Please note: due to the high volume of applications we receive, if you haven't heard from us within 72 hours, unfortunately your application has not been successful on this occasion.

Impact Recruitment is acting as an employment agency on behalf of our client. All responses will be handled in accordance with GDPR.

• Making outbound and receiving inbound calls to discuss and resolve overdue payments
• Communicating with customers through digital platforms such as SMS, email, and online chat
• Advising customers in financial difficulty with care and understanding, offering practical, FCA-compliant solutions
• Making informed decisions that balance customer circumstances with business requirements
• Maintaining a high standard of service and professionalism in every interaction
• Ensuring full adherence to internal policies and regulatory standards
• Supporting wider business teams where needed

• Previous experience in a collections, credit control, or similar customer service role
• A strong understanding of FCA regulations and Treating Customers Fairly principles
• Confidence in handling difficult conversations with empathy and resilience
• Excellent verbal and written communication skills
• Strong PC literacy, including Microsoft Office
• The ability to prioritise tasks, work under pressure, and maintain attention to detail
• A positive attitude, team spirit, and the drive to go above and beyond

• Competitive salary with genuine opportunities for progression
• Flexible hybrid working arrangements (split between home and office)
• Comprehensive benefits package including private healthcare and discounted gym memberships
• A collaborative and supportive culture that values innovation, inclusion, and development
• Regular training and a clear pathway to grow your career within financial services

We are currently working in partnership with our client, a health business located near to Corby, they have a great opportunity for a part time, 3 days a week, Customer Service advisor.

The company is at an exciting stage of its development. They are significantly expanding their Partner network and on-line business sales covering UK and Europe.

You will have direct contact with customers through your excellent communication skills.

Salary expectation £ 24000-£26,000 fulltime pro rata (based on distance to office and experience)

The ideal person will take pride in going above and beyond what is expected from customers, building long term relationships.

This is an exciting opportunity to join a small and growing company.

This is an office based role but they do have a flexible approach if you need to work from home on the odd day.

You are:

• Customer service focused.
li>Excellent verbal and nonverbal communication skills
• A confident, self-motivated professional that take great pride in your work and work to achieve targets and goals.
• A problem solver who can join in and develop solutions across the company where required.
• You work independently and as part of a team, leading by example to achieve our goals in an inspiring and engaging environment.
• Conscientious, trustworthy and loyal
• Looking to develop the company to new levels through your efforts and achievements.
• Generally support the business across all departments through a ‘can do’ attitude, drawing on our five core values: Authentic, Excellence, Fun, Innovation and Being of Service.
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Are you passionate about education and committed to helping learners unlock their full potential? Are you skilled in Customer Service with a desire to make a positive impact on the lives of those you teach? If so, we have the perfect opportunity for you!

We have a great opportunity available to join Novus, our prison education provider at HMP Five Wells, working as a Customer Service Teacher. This role is offered on a permanent, full-time basis, working 37 hours per week.

Who are Novus?

Novus are a leading provider of prison education and have been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated "Good" by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information

HMP Five Wells is a Category C prison that is based in Wellingborough. Built in 2022, and costing 253m, this state of the art prison accommodates a male prison population. HMP Five Wells are committed to celebrating diversity and promoting equality throughout their services. The prisons aim is to make Five Wells a better place to live, work and visit through collaborative working with third party partners, The MOJ and its surrounding communities.

Role Responsibilities

Please see the attached role profile for an overview of general role responsibilities. Specific details pertaining to the nature of the role are shared during the interview process.

Skills, Qualifications and Experience

To be successful in this role, you will need:

• Teaching qualification and where applicable, relevant subject specialist qualification - with a commitment to obtain the outstanding qualification within 12 months
• Level 2 qualification in Literacy and Numeracy
• Experience of creating stimulating, vibrant environments which are conducive to learning and motivational for learners
• Experience of achievement of quality targets
• Experience of producing accurate and timely reports
• Effective interpersonal and communication skills
• Ability to motivate and enthuse learners
• Organisational skills to prioritise workload to meet deadlines and targets
• Positive team working
• This is an outreach Customer Service role offering an accredited course to a number of workshops within our industry department.

Benefits

• 40 days annual leave plus 8 bank holidays
• 2 hours for wellbeing / personal development per week
• Significant Pension contributions
• Retail Discounts
• Employee Assistance Program
• Cycle to work scheme

Safeguarding

The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK's rich diversity and vibrancy.

The closing date for this job advert is 02/09/2025. However, sometimes the job advert may close early if we receive a good response!

Job Title: Customer Service Coordinator -  Manufacturing/Engineering

About the Role:
We’re looking for a proactive and detail-oriented Customer Service Coordinator  to join our team. In this role, you’ll be the first point of contact for our customers, ensuring a high level of service while supporting the smooth operation of order processing and forecast management. You’ll play a key role in driving continuous improvement and supporting internal teams to meet business goals.

Key Responsibilities:

• Act as the primary contact for customer enquiries, liaising with internal departments as needed.
• Manage customer orders and forecasts, ensuring accurate entry into the SAP system.
• Provide timely updates on order status and resolve customer queries efficiently.
• Participate in monthly forecasting review meetings and maintain forecast accuracy.
• Create internal purchase orders for finished goods and coordinate drop shipments.
• Support the standardisation of customer service processes and contribute to continuous improvement initiatives.
• Collaborate closely with internal teams to ensure timely and accurate order fulfilment.
• Maintain a safe working environment and comply with all HSE policies and procedures.

What We’re Looking For:

• Strong working knowledge of Microsoft Office, especially Excel.
• Excellent communication skills—both written and verbal.
• High attention to detail and strong organisational skills.
• Proven experience in a customer service or internal sales role.
• Ability to work independently and as part of a team.
• Strong problem-solving skills and a proactive approach.

Desirable:

• Experience using SAP.
• Familiarity with international sales and freight processes.
• Ability to analyse data and generate reports.

Qualifications:

• GCSEs (or equivalent) in Maths and English (Grade 4+/A–C) required.
• College degree or equivalent work experience preferred.

If you are ready to take the next step in your career, apply to - (url removed) 
 

Morgan McKinley, Northern Home Counties are delighted to be partnering with a growing organisation based in Corby , who are looking to appoint a Customer Service Operator on a permanent, full-time basis .

This is a highly varied and hands-on role suited to someone proactive, organised, and confident working with systems and data. The successful candidate will support day-to-day operations across a wide range of UK and international retail and wholesale accounts, ensuring smooth order processing, delivery resolution, returns management, and inventory control.

Main Duties and Responsibilities:

* Process and invoice customer orders accurately and on time

* Maintain and update product ranges and pricing across internal systems and customer portals

* Manage delivery queries, working closely with logistics providers to ensure timely resolutions

* Handle return-to-vendor requests and ensure prompt processing

* Provide daily operational support to retail account teams across multiple markets

* Perform inventory reconciliations with warehouse partners

* Update inventory portals three times weekly

* Maintain and update shared customer tools and provide weekly reporting

Person Specification:

* Previous experience in a customer service, supply chain, or operational support role

* Strong attention to detail, with excellent organisational and time management skills

* Confident using Excel and working with systems and large data sets

* Experience using Microsoft Dynamics 365 Business Central (D365) or similar ERP systems

* Clear and professional communication skills, both written and verbal

* Adaptable, with a team-first mindset and a problem-solving attitude

Additional Information:

* Full-time, office-based role (5 days per week) in Corby

* Annual performance-related bonus of up to 5% , based on company results

* Pension scheme : 4% employee contribution / 6.5% employer contribution

This is a fantastic opportunity to join a collaborative and supportive team, playing a vital role in ensuring high standards of service across a broad customer base.

Customer Support Representative - 26k - Bedford

Platform Recruitment have partnered with a mechanical manufactuer who arelooking to recruit aproactiveCustomer Support Representative to join theirteam. This role is key to delivering excellent customer service and ensuring smooth operational processes, including order entry and forecast management.

Key Responsibilities:

• Act as the first point of contact for customer enquiries

• Process customer orders and forecasts in SAP

• Provide regular updates on order status and resolve customer issues

• Support monthly forecasting reviews and maintain customer forecast data

• Create internal purchase orders for drop shipments

Key Skills & Experience:

• Strong communication skills

• Excellent attention to detail and organisational skills

• Good working knowledge of Microsoft Office, especially Excel

• Experience in customer service and working cross-functionally

If you feel like you have the right skills and experience for this role, then please apply with a copy of your updated CV.

Customer Service Advisor

Location: Corby
Hours: Monday to Friday, 9am–5pm
Salary: £24,525.35 per annum
Job Type: Full-time, Temp to Perm

Immediate start

Recruiting on behalf of a valued client, we are currently seeking a dedicated and professional Customer Service Coordinator to join a dynamic and customer-focused team. This is a fantastic opportunity for someone with strong communication skills and a passion for delivering excellent service to play a key role in a fast-paced logistics and distribution environment.

About the Role

As the first point of contact for customers, you’ll act as the vital link between clients, warehouse operations, and transport teams. You’ll be responsible for managing orders, resolving queries, and ensuring a smooth and efficient service experience.

Key Responsibilities

• Process and manage customer orders with accuracy and timeliness.
• Communicate effectively with depot staff to ensure delivery expectations are met.
• Build and maintain strong relationships with customers and suppliers.
• Investigate and resolve customer and supplier enquiries and complaints.
• Support continuous improvement initiatives to enhance service delivery.
• Maintain accurate data entry across internal systems and reports.
• Generate customer KPI reports and compile data for invoicing.
• Ensure compliance with Health & Safety policies.

Ideal Candidate Profile

• Excellent written and verbal communication skills.
• Ability to empathise with customers and resolve disputes calmly.
• Strong organisational and time management skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Analytical mindset with good numeracy and financial awareness.
• Professional, confident, and collaborative approach.

What’s in it for You?

• Competitive salary and stable working hours.
• Opportunity to work with a supportive and forward-thinking team.
• A role where your input and ideas for improvement are genuinely valued.

Interested?
If you’re ready to take the next step in your customer service career, we’d love to hear from you. Apply today or Lorna on (phone number removed) for more information.

Customer Service Coordinator - Your Next Career Move!

Are you a customer service superstar ready for a new challenge? We have an outstanding opportunity for a dedicated and organised Customer Service Coordinator to join a fast-growing supplier to the consturction industry in Kettering. This is an exciting role for a proactive individual with a passion for providing first-class support and a desire to grow within a business.

This isn't just an administrative job; it's a vital position where you will be at the heart of the business, ensuring every customer interaction is smooth and efficient. You will be responsible for a wide range of duties that directly impact customer satisfaction and the company's success.

What You'll Be Doing

• Order Management: Process all orders accurately, manage stock levels, and coordinate with the sales, dispatch, and purchasing teams to ensure timely project delivery.
• Customer Liaison: Act as the first point of contact for all after-sales queries and communications, providing exceptional service to both internal colleagues and external customers.
• Problem Solving: Investigate and resolve customer complaints promptly and efficiently, ensuring a satisfactory outcome for everyone involved.
• Process Improvement: Continuously monitor and evaluate the customer service function, identifying areas for improvement to ensure the business operates at its best.
• Reporting: Maintain and report on key customer service metrics (KPIs) to provide valuable insights.

What We're Looking For

We are seeking a methodical and positive individual with a flexible approach and a can-do attitude.

• Skills: You must have a structured approach to tasks, excellent telephone manner, and strong written communication skills.
• Attributes: You need to be able to manage multiple tasks under pressure and have a genuine desire to deliver best practice customer service.
• Proficiency: You should be proficient in Microsoft Word and Excel.

What's on Offer?

• Competitive Salary and a generous pension scheme.
• Work-Life Balance: 25 days annual leave, plus all bank holidays, a Christmas shutdown , and an extra day off for your birthday.
• Convenience: On-site, free parking.
• Location & Hours: This is a full-time, office-based role in Kettering, North Northants

If you are a talented professional with a commitment to excellence and a desire to grow your career, apply now to join an exciting, fast-paced team environment.