60 Epson jobs in Hemel Hempstead
Technical Support Engineer
Posted 5 days ago
Job Viewed
Job Description
Technical Support Engineer - Security Systems - Luton - Competitive Salary + Benefits
Are you a Technical Support Engineer with a background in physical security systems, access control or CCTV? Are you passionate about solving technical problems and delivering exceptional support?
We are looking for a Technical Support Engineer to join a leading security solutions provider at their modern Luton offices. With over 70 years of international expertise and a strong UK presence, this company delivers innovative, integrated security technologies across access control, CCTV, intruder detection, home automation and more.
As a Technical Support Engineer , you'll support customers and partners with fault diagnosis, technical queries, system configuration, and product training. You'll work across phone, email and remote platforms, with occasional on-site work once trained.
Key Responsibilities:
Deliver technical support via phone, email and remote tools
Maintain up-to-date product knowledge on hardware and software
Investigate and resolve escalated customer issues
Create and update technical support documentation
Attend client sites to resolve issues (after training)
Assist with system specifications and custom build panels
Collaborate with customer service, sales, and product teams
Contribute to testing of new products and root cause analysis
About You:
2+ years' experience in technical support or engineering
Background in physical security systems such as door entry, access control or CCTV
Strong knowledge of Microsoft Windows and IT systems
Excellent communication and customer service skills
Confident problem-solver, technically curious and methodical
Hold a full UK driving licence
Bonus if you have:
5+ years in the security systems sector
Experience delivering technical training
BTEC/NVQ Level 4 or equivalent in Electrical/Electronic Engineering
Why Apply?
Competitive salary
25 days holiday + bank holidays, increasing with service
Annual bonus and commission schemes
Pension scheme, life assurance, and health perks
Modern working environment in Luton
Ongoing training and long-term career development
Regular social and wellbeing events
Ready to make an impact in a company shaping the future of security? Click apply now.
Technical Support Engineer
Posted today
Job Viewed
Job Description
Technical Support Engineer - Security Systems - Luton - Competitive Salary + Benefits
Are you a Technical Support Engineer with a background in physical security systems, access control or CCTV? Are you passionate about solving technical problems and delivering exceptional support?
We are looking for a Technical Support Engineer to join a leading security solutions provider at their modern Luton offices. With over 70 years of international expertise and a strong UK presence, this company delivers innovative, integrated security technologies across access control, CCTV, intruder detection, home automation and more.
As a Technical Support Engineer , you'll support customers and partners with fault diagnosis, technical queries, system configuration, and product training. You'll work across phone, email and remote platforms, with occasional on-site work once trained.
Key Responsibilities:
Deliver technical support via phone, email and remote tools
Maintain up-to-date product knowledge on hardware and software
Investigate and resolve escalated customer issues
Create and update technical support documentation
Attend client sites to resolve issues (after training)
Assist with system specifications and custom build panels
Collaborate with customer service, sales, and product teams
Contribute to testing of new products and root cause analysis
About You:
2+ years' experience in technical support or engineering
Background in physical security systems such as door entry, access control or CCTV
Strong knowledge of Microsoft Windows and IT systems
Excellent communication and customer service skills
Confident problem-solver, technically curious and methodical
Hold a full UK driving licence
Bonus if you have:
5+ years in the security systems sector
Experience delivering technical training
BTEC/NVQ Level 4 or equivalent in Electrical/Electronic Engineering
Why Apply?
Competitive salary
25 days holiday + bank holidays, increasing with service
Annual bonus and commission schemes
Pension scheme, life assurance, and health perks
Modern working environment in Luton
Ongoing training and long-term career development
Regular social and wellbeing events
Ready to make an impact in a company shaping the future of security? Click apply now.
Technical Support Engineer
Posted 20 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagelu2019s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**u200e**
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location u2013 based from our London office, youu2019ll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, youu2019ll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
To provide technical support and guidance on all supported systems.
To play an active role in supporting the user base, team members and colleagues.
Build of new client devices to support device replacements, and new starter handovers.
Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
To ensure that systems availability is maintained in accordance with established service levels.
Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
Demonstrable experience in a similar environment is expected
Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
Strong communication skills at all levels and a strong customer focus u2013 see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that youu2019re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Technical Support Engineer
Posted 20 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagelu2019s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
**u200e**
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location u2013 based from our London office, youu2019ll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, youu2019ll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
To provide technical support and guidance on all supported systems.
To play an active role in supporting the user base, team members and colleagues.
Build of new client devices to support device replacements, and new starter handovers.
Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
To ensure that systems availability is maintained in accordance with established service levels.
Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
Demonstrable experience in a similar environment is expected
Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
Strong communication skills at all levels and a strong customer focus u2013 see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that youu2019re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Technical Support Engineer
Posted 4 days ago
Job Viewed
Job Description
In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel's global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.
****
We are looking for a Technical Support Engineer to manage and support all IT Services and infrastructures across multiple sites in a diverse geographical location - based from our London office, you'll be covering the London area of the UK. Our IT department supports Kuehne and Nagel nationally and is critical in keeping our business moving. As a Technical Support Engineer, you'll offer a dynamic approach in a proactive-reactive service oriented environment. The role is for the most part primarily focused on the provision of proficient 1st to 3rd level technical support, covering the support of areas such as (but not limited to) comms cabinet management; client devices (hardware/software/OS); WAN; LAN; telephony; WLAN; servers; compliance (AV/WSUS); power (UPS/ATS etc); all within wider Corporate governance. As such the role requires an acute technical awareness, demonstrating a keen ability to embrace emerging and proven technologies whilst at the same time retaining an understanding of legacy systems and their subsequent dependencies within Kuehne & Nagel.
**How you create impact**
+ To provide technical support and guidance on all supported systems.
+ To play an active role in supporting the user base, team members and colleagues.
+ Build of new client devices to support device replacements, and new starter handovers.
+ Complete asset sanitisation of leaver or replacement client devices in accordance with our policies.
+ Take a lead on project work within the team, helping to manage and co-ordinate deployments across our user base.
+ To ensure that systems availability is maintained in accordance with established service levels.
+ Management and ongoing updating of TOPdesk call queues in accordance with agreed SLAs.
+ To work collaboratively across the UK and Global IT departments to share the required knowledge and tools to enable the business to function.
**What we would like you to bring**
+ Demonstrable experience in a similar environment is expected
+ Knowledge of standard client device support and configuration including those which are used in non-administrative business operational environments and knowledge of standard service systems device support and configuration, including data and systems recovery
+ An understanding of modern network topologies and technologies including commercial telephony systems as well as fundamental awareness of hardware and software security tools; including RF/Wireless device lockdown; patch management and endpoint analysis
+ Knowledge of current standard applications and specific IT Infrastructure application support processes required to enable the business function
+ Strong communication skills at all levels and a strong customer focus - see the customer (user) as a priority
**What's in it for you**
If you would like to become a valued member of our team, we will make sure that you're rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization
**Who we are**
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1- during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: with the nature of your request. We will answer your inquiry within 24 hours.
Technical Support Manager
Posted today
Job Viewed
Job Description
The Company:
- Privately owned global technology platform working with universities and leading venues across the globe.
- Backed by a larger global leader in software solution growth.
- A market-leading solution with major growth plans over the next seven years.
The Opportunity:
Join a business that truly dominates the market in its solution space. It already works with over 80% of its target market!
Help transform the support function and build a world-class team that delivers customer excellence at every touchpoint. Be prepared to demonstrate how it’s done—this is very much a ‘hands-on’ role!
This is a fantastic opportunity to take already solid foundations and further train, develop, and optimise your team.
Whilst leading the day-to-day activities of this busy support team, meeting SLAs and OKRs, assessing trends, and working with wider teams, you’ll collaborate with the VP of Customer to optimise team structure, processes, and best practice, whilst championing coaching and development of your team!
The Ideal Candidate:
- 3+ years’ experience managing a customer support team within the SaaS sector.
- Experience working with more complex SaaS solutions (multi-product/module).
- Experience within EdTech or further education (either directly or as a user base).
- A genuine leadership mentality: someone who can inspire from the front and develop the team around them.
- An ‘outside the box’ thinker! We are seeking someone who brings new ideas and the confidence to execute them.
- Excellent problem-solving, communication, and conflict-resolution skills.
- The ability to use metrics to drive performance and decision-making. Any experience with AI solutions is beneficial.
- Experience with ITIL or similar frameworks is advantageous.
- Experience and proficiency with SQL.
The Package:
- A base salary up to £60,000, plus bonus.
- 25 days’ holiday, plus bank holidays, plus wellbeing/charity days.
- Enhanced pension, maternity/paternity, and sick pay.
- And more!
ABR Talent are specialist recruitment partners supporting start-up and scale-up SaaS businesses with ‘growth engine’ roles such as Customer Success, Sales, Account Management, and Support. If you are looking to progress your career in this space, get in touch!
Technical Support Technician
Posted today
Job Viewed
Job Description
We are working in partnership with a leading Managed Services Provider who have been highly committed to delivering outstanding client support to SMEs for the past 20 years. They are now looking to welcome a Technical Support Technician on board, in their offices in Marlow to act as the escalation point for a team of three, as well as developing and maintaining relationships with their customers.
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WHJS1_UKTJ
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Technical Support Analyst
Posted today
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Job Description
Technical Support Analyst
Location: Gerrards Cross
Salary: £32-37K plus excellent benefits package
Our client empowers healthcare professionals to improve patient care by developing innovative, cost-effective, and tailored database systems. This is an excellent opportunity to join a collaborative and mission-driven team dedicated to improving patient outcomes through data-led solutions.
Key Requireme.
WHJS1_UKTJ
Technical Support Specialist
Posted 1 day ago
Job Viewed
Job Description
Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for ,webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales. webook.com is part of the Supertech Group also consisting of UXBERT Labs, one of the best digital and user experience design agencies in the GCC, along with Kafu Games, the largest esports tournament platform in MENA.
Role OverviewWe are seeking a skilled and client-focused Technical Support Specialist to manage internal IT systems, provide technical support to clients, and assist with the deployment of both software and hardware solutions. The role also involves supporting client account management to ensure a seamless service experience.
Key Responsibilities- Manage the company’s IT infrastructure .
- Provide technical IT support to clients.
- Support with the installation and deployment of software as well as any permanent or temporary company hardware provided to clients.
- Assist with client account management to ensure smooth operations and strong client relationships.
Requirements
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
- 2–4 years of experience in IT support, technical support, or systems administration .
- Strong troubleshooting and problem-solving skills.
- Hands-on experience with software installation, hardware setup, and system maintenance .
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Experience in a client-facing IT support role is a plus.
Technical Support Associate
Posted 9 days ago
Job Viewed
Job Description
We're putting together a talented team to build the #1 training platform for Runners
We help everyday runners become outstanding by building an incredible app providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon.
We’re growing extremely fast! In November 2023 we closed a $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024 , we were selected by Apple as one of three global finalists for the 2024 iPhone App of the Year , reflecting the innovation and impact of what we’ve built & now in 2025 we have ***just been acquired by Strava !