745 Executive Hotel Manager jobs in the United Kingdom

Executive Hotel Manager

CB23 7 Cambridge, Eastern £55000 Annually WhatJobs

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full-time
Our client is seeking a highly experienced and dynamic Executive Hotel Manager to oversee the strategic operations of a prestigious hospitality establishment in Cambridge, Cambridgeshire, UK . This pivotal role requires a seasoned professional with a proven track record in delivering exceptional guest experiences, driving revenue growth, and managing diverse teams within a high-volume environment. As the Executive Hotel Manager, you will be responsible for all aspects of hotel operations, including guest services, front desk management, housekeeping, food and beverage, and maintaining the highest standards of quality and service. You will lead and mentor department heads, ensuring seamless collaboration and a cohesive team culture. Your strategic vision will be crucial in developing and implementing operational plans, optimizing efficiency, and maximizing profitability. Key responsibilities include budget management, financial forecasting, inventory control, and ensuring compliance with all health, safety, and licensing regulations. You will also be instrumental in marketing and sales efforts, building strong relationships with local businesses and stakeholders, and enhancing the hotel's brand reputation. A key aspect of this role involves guest satisfaction; you will proactively address concerns, implement service improvements, and foster a culture of continuous feedback. The ideal candidate will possess strong leadership qualities, excellent communication and interpersonal skills, and a keen eye for detail. A comprehensive understanding of hotel management software and systems is essential. This hybrid role offers the flexibility to balance strategic planning from a remote setting with hands-on management on-site, requiring a candidate who can effectively manage their time and responsibilities across different environments. We are looking for an innovator who can adapt to the ever-evolving hospitality landscape and maintain a competitive edge. If you are passionate about hospitality, possess a strategic mindset, and are driven to achieve excellence, we encourage you to apply for this challenging and rewarding opportunity.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5-7 years of progressive experience in hotel management, with at least 3 years in a senior leadership role.
  • Demonstrated success in P&L management, revenue generation, and cost control.
  • Proficiency in hotel management software (e.g., Opera, Fidelio).
  • Strong understanding of customer service principles and best practices.
  • Excellent problem-solving and decision-making abilities.
  • Ability to lead, motivate, and develop a diverse team.
  • Flexibility to work various shifts, including weekends and holidays, as business demands.
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Executive Hotel Manager

LE1 5BB Leicester, East Midlands £55000 Annually WhatJobs

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full-time
Our client is seeking a dynamic and experienced Executive Hotel Manager to oversee the daily operations of a prestigious hospitality establishment in the heart of Leicester, Leicestershire, UK . This pivotal role requires a seasoned professional with a proven track record in hotel management, exceptional leadership skills, and a passion for delivering outstanding guest experiences. The Executive Hotel Manager will be responsible for managing all departments, including front office, housekeeping, food and beverage, and sales and marketing, ensuring seamless coordination and adherence to the highest standards of service and operational efficiency.

Key responsibilities include developing and implementing strategic plans to enhance guest satisfaction, drive revenue growth, and control costs. The successful candidate will manage budgets, forecast financial performance, and identify opportunities for operational improvements. This role involves close collaboration with department heads to set performance goals, provide training and development opportunities, and foster a positive and productive work environment. You will also be instrumental in developing and executing marketing and sales strategies to increase occupancy rates and build brand loyalty. Compliance with all health, safety, and licensing regulations is paramount. The ideal candidate will possess strong analytical and problem-solving skills, with the ability to adapt to changing market conditions and guest expectations. A degree in Hospitality Management or a related field is preferred, along with a minimum of 5-7 years of progressive experience in hotel management. Excellent communication, interpersonal, and organizational skills are essential. Experience with property management systems and standard hotel software is required. This is a fantastic opportunity to lead a dedicated team and make a significant impact on the success of a renowned hotel.
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Executive Hotel Manager

MK3 6DP Milton Keynes, South East £55000 Annually WhatJobs

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full-time
Our client, a prestigious hospitality group, is seeking a highly experienced and dynamic Executive Hotel Manager to oversee operations at their flagship property located in the heart of Milton Keynes, Buckinghamshire . This is a pivotal role responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance. The successful candidate will lead a diverse team, manage all departments including front office, housekeeping, food and beverage, and banqueting, and drive revenue growth through strategic initiatives.

Key responsibilities include developing and implementing hotel policies and procedures, maintaining brand standards, managing budgets and P&L statements, cultivating strong relationships with guests and local stakeholders, and ensuring compliance with all health, safety, and legal regulations. You will be instrumental in creating a positive and motivating work environment for all staff, fostering a culture of excellence and continuous improvement.

The ideal candidate will possess a minimum of 8 years of progressive experience in hotel management, with at least 3 years in a senior management role (e.g., Operations Manager, General Manager). A degree in Hospitality Management or a related field is highly desirable. Proven experience in financial management, including budgeting, forecasting, and cost control, is essential. Excellent leadership, communication, and interpersonal skills are paramount. The ability to analyse market trends, identify opportunities, and implement innovative solutions to enhance guest experience and profitability is crucial.

This role requires a strategic thinker with a passion for hospitality and a commitment to delivering exceptional service. You will be expected to work closely with the senior leadership team to align hotel objectives with the overall company strategy. While the role is primarily based on-site to provide hands-on leadership, there may be occasional opportunities for hybrid working arrangements for specific strategic planning sessions or remote administrative tasks as agreed with management.

If you are a results-oriented hospitality professional with a proven track record of success, we encourage you to apply. Join our team and contribute to the continued success of one of the UK's leading hotel establishments.
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Executive Hotel Manager

BN1 1AA East Sussex, South East £55000 Annually WhatJobs

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full-time
Our client is looking for an experienced and dynamic Executive Hotel Manager to oversee operations at a prestigious hotel in **Brighton, East Sussex, UK**. This role demands a strategic leader with a passion for delivering exceptional guest experiences and driving operational excellence within the hospitality sector. You will be responsible for managing all aspects of hotel operations, ensuring profitability, guest satisfaction, and maintaining the highest standards of service.

Key Responsibilities:
  • Direct and manage all hotel departments, including front office, housekeeping, food and beverage, and maintenance, to ensure guest satisfaction.
  • Develop and implement strategic plans to achieve revenue and profitability goals.
  • Oversee budgeting, financial forecasting, and cost control measures.
  • Ensure compliance with all health, safety, and legal regulations.
  • Recruit, train, and manage hotel staff, fostering a positive and productive work environment.
  • Monitor industry trends and competitor activities to identify opportunities for growth and improvement.
  • Maintain and enhance the hotel's reputation and brand image.
  • Manage guest relations and resolve any escalated complaints promptly and professionally.
  • Develop and implement effective marketing and sales strategies.
  • Conduct regular performance reviews and provide constructive feedback to staff.
  • Uphold the highest standards of service quality and guest satisfaction.
  • Oversee renovation and refurbishment projects as required.
  • Ensure efficient inventory management and procurement processes.
  • Develop and maintain strong relationships with suppliers and local businesses.
  • Champion sustainability initiatives within hotel operations.

Qualifications:
  • Proven experience as a Hotel Manager, General Manager, or in a similar senior leadership role within the hospitality industry.
  • A degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Strong understanding of hotel operations, including P&L management, budgeting, and forecasting.
  • Exceptional leadership, communication, and interpersonal skills.
  • Demonstrated ability to motivate and lead a diverse team.
  • Proficiency in property management systems (PMS) and other relevant software.
  • A customer-centric approach with a passion for delivering outstanding service.
  • Knowledge of marketing and sales principles within the hospitality sector.
  • Excellent organizational and time-management abilities.
  • Flexibility to work evenings, weekends, and holidays as operational needs dictate.
  • A deep understanding of the Brighton hospitality market is advantageous.
  • Proven ability to handle challenging situations with poise and professionalism.
Join our client's team and lead a team dedicated to creating unforgettable experiences for guests in the vibrant city of Brighton. This is a unique opportunity to shape the future of a renowned establishment.
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Executive Hotel Manager

CB2 1DT Cambridge, Eastern £50000 Annually WhatJobs

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Job Description

full-time
Our client is seeking a highly experienced and dynamic Executive Hotel Manager to oversee the strategic operations and day-to-day management of a prestigious hotel in the heart of Cambridge, Cambridgeshire, UK . This pivotal role requires a leader with a proven track record in hospitality management, exceptional customer service skills, and a keen eye for detail. You will be responsible for driving revenue, managing budgets, maintaining impeccable standards of service and cleanliness, and ensuring guest satisfaction across all departments. The ideal candidate will have extensive experience in front office operations, food and beverage management, housekeeping, and human resources within the hotel industry. Responsibilities include developing and implementing strategic plans to enhance profitability and guest loyalty, managing staff performance through effective training and motivation, overseeing marketing and sales initiatives, and ensuring compliance with all health, safety, and licensing regulations. You will also be instrumental in cultivating a positive work environment and fostering strong relationships with guests, suppliers, and the local community. This is a hybrid role, offering a blend of on-site presence for key operational oversight and client interaction, with flexibility for remote strategic planning and administrative tasks. A passion for luxury hospitality and a commitment to excellence are essential for success in this demanding yet rewarding position. The ability to analyze market trends and adapt operational strategies accordingly is also highly valued.

Key Responsibilities:
  • Oversee all hotel operations including front desk, housekeeping, food & beverage, and maintenance.
  • Develop and implement strategies to maximize revenue and guest satisfaction.
  • Manage departmental budgets, control costs, and ensure financial targets are met.
  • Recruit, train, and manage hotel staff to ensure high performance.
  • Maintain and enhance the hotel's brand reputation and service standards.
  • Ensure compliance with all health, safety, and legal regulations.
  • Build and maintain strong relationships with guests and stakeholders.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in a senior management role within the hotel industry.
  • Strong leadership, communication, and problem-solving skills.
  • Proficiency in hotel management software and MS Office Suite.
  • Demonstrated ability to manage budgets and financial performance.
  • Excellent understanding of hospitality operations and customer service principles.
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Executive Hotel Manager

L2 5TZ Liverpool, North West £65000 Annually WhatJobs

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Job Description

full-time
WhatJobs is seeking a highly motivated and experienced Executive Hotel Manager to oversee the operations of a prestigious hotel located in the heart of Liverpool, Merseyside, UK . This role is pivotal in ensuring the delivery of exceptional guest experiences and maintaining the highest standards of service across all departments, including front desk, housekeeping, food and beverage, and events.

As the Executive Hotel Manager, you will be responsible for strategic planning, financial management, staff training and development, and implementing operational improvements to maximize revenue and guest satisfaction. You will lead a dedicated team, fostering a positive and productive work environment. Key responsibilities include developing and executing business plans, managing budgets, controlling costs, and ensuring compliance with all health, safety, and licensing regulations.

The ideal candidate will possess a proven track record in hotel management, demonstrating strong leadership qualities, excellent communication skills, and a deep understanding of the hospitality industry. A degree in Hospitality Management, Business Administration, or a related field is highly desirable. Experience with hotel management software and a passion for delivering outstanding customer service are essential. You will also be involved in marketing initiatives and building strong relationships with suppliers and local businesses. This is an exciting opportunity for a dynamic professional to make a significant impact on a renowned establishment. Your ability to handle pressure, resolve guest issues effectively, and motivate your team will be critical to your success. You will also be tasked with maintaining the property's reputation and brand standards. The role may require occasional weekend work and is offered on a hybrid basis, allowing for a blend of on-site leadership and strategic remote planning.

Key Responsibilities:
  • Oversee all daily hotel operations, ensuring efficiency and excellence.
  • Develop and implement strategic plans to achieve financial and operational goals.
  • Manage departmental budgets, forecasting, and cost control measures.
  • Recruit, train, motivate, and manage hotel staff to ensure high performance.
  • Ensure exceptional guest service standards are consistently met and exceeded.
  • Maintain property standards, including cleanliness, maintenance, and safety.
  • Handle guest complaints and resolve issues promptly and professionally.
  • Collaborate with department heads to optimize service delivery and guest experience.
  • Monitor market trends and competitor activities to identify opportunities.
  • Implement and manage effective marketing and sales strategies.
  • Ensure compliance with all legal, health, and safety regulations.
  • Report on operational performance to senior management.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in a senior hotel management role.
  • Proven experience in P&L management and budget control.
  • Strong leadership, communication, and interpersonal skills.
  • Excellent problem-solving and decision-making abilities.
  • Proficiency in hotel management software (e.g., Opera, Fidelio).
  • In-depth knowledge of hospitality best practices and industry trends.
  • Customer-focused with a passion for service excellence.
  • Ability to work flexible hours, including evenings and weekends as needed.
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Executive Hotel Manager

SR1 1AA Sunderland, North East £60000 Annually WhatJobs

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full-time
Our client, a prestigious hotel group, is seeking an accomplished and dynamic Executive Hotel Manager to oversee operations at their flagship property in **Sunderland, Tyne and Wear, UK**. This leadership role is critical to maintaining and enhancing the hotel's reputation for excellence in hospitality. The Executive Hotel Manager will be responsible for the strategic direction and day-to-day management of all hotel departments, including front office, housekeeping, food and beverage, sales, and maintenance. You will lead a diverse team, fostering a culture of exceptional guest service, operational efficiency, and employee development. Key responsibilities include developing and implementing innovative strategies to maximize revenue, control costs, and ensure profitability. You will be instrumental in creating memorable guest experiences, driving guest satisfaction scores, and building strong relationships with the local community and business partners. A keen understanding of market trends, competitor analysis, and revenue management principles is essential. This position requires a hands-on approach, with a commitment to mentoring staff, upholding brand standards, and ensuring compliance with all health, safety, and legal regulations. The ideal candidate will possess a proven track record in luxury hotel management, outstanding leadership abilities, and a passion for delivering unparalleled service. You must be adept at financial management, budgeting, and reporting.

Key Responsibilities:
  • Oversee all hotel operations to ensure optimal performance and guest satisfaction.
  • Develop and implement strategic business plans to achieve financial and operational goals.
  • Manage departmental budgets, controlling expenses and maximizing profitability.
  • Lead, motivate, and develop the hotel's management team and staff.
  • Ensure the highest standards of guest service are consistently met or exceeded.
  • Implement and maintain quality standards for all hotel services and facilities.
  • Drive sales and marketing initiatives to enhance occupancy and revenue.
  • Monitor industry trends and competitor activities to identify opportunities.
  • Ensure compliance with all health, safety, and legal regulations.
  • Manage relationships with vendors, suppliers, and local authorities.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 7 years of progressive management experience in the hotel industry, with at least 3 years in a senior management role.
  • Proven experience in luxury or upscale hotel operations.
  • Strong financial acumen, including P&L management and budgeting skills.
  • Excellent leadership, communication, and interpersonal skills.
  • Demonstrated ability to drive revenue and control costs effectively.
  • Proficiency in hotel management software and systems.
  • Fluency in English; additional languages are a significant advantage.
  • Ability to work flexible hours, including weekends and holidays.
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Executive Hotel Operations Manager

CB1 1AA Cambridge, Eastern £55000 Annually WhatJobs

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full-time
A premier hospitality group is looking for a dynamic and experienced Executive Hotel Operations Manager to lead the operational excellence of their flagship hotel in Cambridge, Cambridgeshire, UK . This is a critical role responsible for ensuring the highest standards of guest service, operational efficiency, and profitability across all hotel departments. The successful candidate will possess strong leadership qualities, a deep understanding of hotel management principles, and a passion for delivering exceptional guest experiences. You will oversee departments such as F&B, Front Office, Housekeeping, and Banqueting, working closely with department heads to achieve strategic objectives.

Key Responsibilities:
  • Oversee the day-to-day operations of all hotel departments, ensuring seamless service delivery.
  • Develop and implement operational strategies to enhance guest satisfaction and loyalty.
  • Manage departmental budgets, control costs, and drive revenue growth.
  • Ensure compliance with all health, safety, and hygiene standards.
  • Recruit, train, and motivate a high-performing hotel team.
  • Develop and maintain strong relationships with guests, suppliers, and local stakeholders.
  • Implement and monitor quality standards across all guest touchpoints.
  • Oversee the planning and execution of events and banquets.
  • Conduct regular performance reviews and provide constructive feedback to staff.
  • Stay current with industry trends and best practices in hospitality management.
This role requires a hands-on approach, excellent problem-solving abilities, and the capacity to thrive in a fast-paced environment. A proven track record in luxury hotel management is essential. The ideal candidate will have strong financial acumen and a keen eye for detail.
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Executive Assistant to Hotel General Manager

SW1A 0AA London, London £35000 Annually WhatJobs

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full-time
Our client, a prestigious hotel in the heart of London, England, UK , is seeking a highly organized and proactive Executive Assistant to provide comprehensive support to the General Manager. This is a critical on-site role, requiring a polished professional with exceptional communication and administrative skills. You will be the primary point of contact for internal and external stakeholders, managing the GM's schedule, correspondence, and travel arrangements, while also contributing to the smooth running of the hotel's executive office. The ideal candidate is discreet, efficient, and possesses a keen eye for detail.

Key responsibilities include:
  • Managing and coordinating the General Manager's complex calendar, including scheduling meetings, appointments, and events.
  • Handling all incoming and outgoing correspondence, including emails, letters, and phone calls, with professionalism and discretion.
  • Preparing reports, presentations, and other documents as required by the General Manager.
  • Arranging domestic and international travel, including flights, accommodation, and transfers.
  • Maintaining confidential files and records, ensuring information is organized and easily accessible.
  • Acting as a liaison between the General Manager and hotel departments, staff, and external partners.
  • Assisting with the preparation of budgets and financial reports.
  • Organizing and coordinating meetings, including preparing agendas, taking minutes, and following up on action items.
  • Providing administrative support to other members of the executive team as needed.
  • Proactively anticipating the needs of the General Manager and offering solutions.

The successful candidate will have a minimum of 3 years of experience as an Executive Assistant, preferably within the hospitality industry. Exceptional organizational skills, advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and outstanding written and verbal communication abilities are essential. Discretion, a proactive attitude, and the ability to multitask effectively in a fast-paced environment are crucial. A passion for hospitality and a commitment to delivering excellence are highly valued. This is a fantastic opportunity to work in a vibrant and dynamic setting, supporting a key leader in the luxury hotel sector.
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Hotel Operations Manager

CB2 1AA Cambridge, Eastern £35000 Annually WhatJobs

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full-time
Our client, a prestigious establishment in the hospitality sector, is looking for an experienced and dynamic Hotel Operations Manager to join their team in Cambridge, Cambridgeshire, UK . This role is critical in ensuring the seamless and efficient day-to-day running of the hotel, focusing on delivering exceptional guest experiences and maintaining high operational standards. You will oversee various departments, including front desk, housekeeping, and food & beverage, ensuring effective coordination and service delivery. Key responsibilities include managing staff rotas, training and development of hotel personnel, inventory management, and upholding health and safety regulations. You will also be involved in budget management, cost control, and implementing strategies to enhance guest satisfaction and loyalty. The ideal candidate will possess a strong background in hotel management, excellent leadership qualities, and a passion for customer service. Proven experience in managing multiple departments and a good understanding of the hospitality industry are essential. Strong communication, problem-solving, and decision-making skills are also required. This is an excellent opportunity for a motivated professional to advance their career in a vibrant hospitality setting in Cambridge.
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