1104 Full Time jobs in Northampton

Evening Customer Service Advisor - Full time

Milton Keynes, South East £13 Hourly Tate

Posted 3 days ago

Job Viewed

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Job Description

temporary

Evening Customer Service Advisors – Full time

Working Hours:

Your “fixed” shift will be either….

12:00 - 21.00, working 5 days per week including every other weekend.

or

14:00 – 23:00, working 5 days per week including every other weekend.

Office based in Milton Keynes - Temporary to Permanent

Hourly rate: £12.50 per hour

Start Dates: Either - Tuesday 26th August or Monday 8th September (depending on training hours chosen)

Training hours: Monday to Friday, 10:00 – 19:00 or 18:00 – 03:00. Monday to Friday (for the first 4 weeks)

Important: You must be available for the full training period and have no holidays booked during this time.

The Role

We are looking for experienced and well-spoken individuals who have a passion for delivering great customer service. Previous experience in a similar role is desirable. You will be the first point of contact for customers from all over the world in a busy, high volume, supportive customer experience centre. You will play a key role in delivering exceptional service to all customers first time, every time.

  • Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an “in progress” order
  • li>Informing customers of deals and discounts available
  • Helping with all ad hoc enquiries i.e., where’s my order, how much is delivery, returns policy, cancellations, and complaints

During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon you being made permanent and you will be rewarded with the company benefits from Day 1.

This role is office based during the 3-month probationary period but once you go permanent, you can apply for a Hybrid arrangement.

The Permanent Package

    < i>Salary: £25,517.41 per annum li>You can apply for hybrid-working after completing your probation period
  • Overtime available
  • 28 days holiday, inclusive of Bank Holidays (increases with length of service)
  • Reward Vouchers
  • 50% Discount
  • Cycle to Work Scheme
  • Access to discounted gym membership
  • Health Shield Cash Plan
  • Life Assurance
  • Fun, interactive break-out areas filled with pool tables, table tennis tables, vending machines, and free tea and coffee

If you are interested, please submit your CV and we will contact you week commencing 28th July

This advertiser has chosen not to accept applicants from your region.

Evening Customer Service Advisor - Full time

Buckinghamshire, South East £13 Hourly Tate

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

temporary

Evening Customer Service Advisors - Full time

Working Hours:

Your "fixed" shift will be.

12:00 - 21.00 , working 5 days per week including every other weekend.

Or

14:00 - 23:00 , working 5 days per week including every other weekend.

Office based in Milton Keynes - Temporary to Permanent

Hourly rate: 12.50 per hour

Start Date: Tuesday 26th August

Training hours: Monday to Friday, 10:00 - 19:00 (for the first 4 weeks)

Important: You must be available for the full training period and have no holidays booked during this time.

The Role

We are looking for experienced and well-spoken individuals who have a passion for delivering great customer service. Previous experience in a similar role is desirable. You will be the first point of contact for customers from all over the world in a busy, high volume, supportive customer experience centre. You will play a key role in delivering exceptional service to all customers first time, every time.

  • Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an "in progress" order
  • Informing customers of deals and discounts available
  • Helping with all ad hoc enquiries i.e., where's my order, how much is delivery, returns policy, cancellations, and complaints

During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon you being made permanent and you will be rewarded with the company benefits from Day 1.

This role is office based during the 3-month probationary period but once you go permanent, you can apply for a Hybrid arrangement.

The Permanent Package

  • Salary: 25,517.41 per annum
  • You can apply for hybrid-working after completing your probation period
  • Overtime available
  • 28 days holiday, inclusive of Bank Holidays (increases with length of service)
  • Reward Vouchers
  • 50% Discount
  • Cycle to Work Scheme
  • Access to discounted gym membership
  • Health Shield Cash Plan
  • Life Assurance
  • Fun, interactive break-out areas filled with pool tables, table tennis tables, vending machines, and free tea and coffee

If you are interested, please submit your CV and we will contact you week commencing 28th July.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

This advertiser has chosen not to accept applicants from your region.

Evening Customer Service Advisor - Full time

MK1 1SU Bletchley, South East £12 hour Tate

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Evening Customer Service Advisors - Full time

Working Hours:

Your "fixed" shift will be.

12:00 - 21.00 , working 5 days per week including every other weekend.

Or

14:00 - 23:00 , working 5 days per week including every other weekend.

Office based in Milton Keynes - Temporary to Permanent

Hourly rate: £12.50 per hour

Start Dates: Either - Tuesday 26th August or Monday 8th September (depending on training hours chosen)

Training hours: Monday to Friday, 10:00 - 19:00 or 18:00 - 03:00. Monday to Friday (for the first 4 weeks)

Important: You must be available for the full training period and have no holidays booked during this time.

The Role

We are looking for experienced and well-spoken individuals who have a passion for delivering great customer service. Previous experience in a similar role is desirable. You will be the first point of contact for customers from all over the world in a busy, high volume, supportive customer experience centre. You will play a key role in delivering exceptional service to all customers first time, every time.

  • Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an "in progress" order
  • Informing customers of deals and discounts available
  • Helping with all ad hoc enquiries i.e., where's my order, how much is delivery, returns policy, cancellations, and complaints

During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon you being made permanent and you will be rewarded with the company benefits from Day 1.

This role is office based during the 3-month probationary period but once you go permanent, you can apply for a Hybrid arrangement.

The Permanent Package

  • Salary: £25,517.41 per annum
  • You can apply for hybrid-working after completing your probation period
  • Overtime available
  • 28 days holiday, inclusive of Bank Holidays (increases with length of service)
  • Reward Vouchers
  • 50% Discount
  • Cycle to Work Scheme
  • Access to discounted gym membership
  • Health Shield Cash Plan
  • Life Assurance
  • Fun, interactive break-out areas filled with pool tables, table tennis tables, vending machines, and free tea and coffee

If you are interested, please submit your CV and we will contact you week commencing 28th July.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

This advertiser has chosen not to accept applicants from your region.

Evening Customer Service Advisor - Full time

MK1 1SU Bletchley, South East £12 hour Tate

Posted 4 days ago

Job Viewed

Tap Again To Close

Job Description

Evening Customer Service Advisors - Full time

Working Hours:

Your "fixed" shift will be.

12:00 - 21.00 , working 5 days per week including every other weekend.

Or

14:00 - 23:00 , working 5 days per week including every other weekend.

Office based in Milton Keynes - Temporary to Permanent

Hourly rate: £12.50 per hour

Start Date: Tuesday 26th August

Training hours: Monday to Friday, 10:00 - 19:00 (for the first 4 weeks)

Important: You must be available for the full training period and have no holidays booked during this time.

The Role

We are looking for experienced and well-spoken individuals who have a passion for delivering great customer service. Previous experience in a similar role is desirable. You will be the first point of contact for customers from all over the world in a busy, high volume, supportive customer experience centre. You will play a key role in delivering exceptional service to all customers first time, every time.

  • Taking inbound calls/emails/Live chat messages from customers who want to place an order or have a query about an "in progress" order
  • Informing customers of deals and discounts available
  • Helping with all ad hoc enquiries i.e., where's my order, how much is delivery, returns policy, cancellations, and complaints

During the 3-month probationary period, you will work through Tate Recruitment on a timesheet basis (weekly pay). There will be no further probationary period upon you being made permanent and you will be rewarded with the company benefits from Day 1.

This role is office based during the 3-month probationary period but once you go permanent, you can apply for a Hybrid arrangement.

The Permanent Package

  • Salary: £25,517.41 per annum
  • You can apply for hybrid-working after completing your probation period
  • Overtime available
  • 28 days holiday, inclusive of Bank Holidays (increases with length of service)
  • Reward Vouchers
  • 50% Discount
  • Cycle to Work Scheme
  • Access to discounted gym membership
  • Health Shield Cash Plan
  • Life Assurance
  • Fun, interactive break-out areas filled with pool tables, table tennis tables, vending machines, and free tea and coffee

If you are interested, please submit your CV and we will contact you week commencing 28th July.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

This advertiser has chosen not to accept applicants from your region.

Caseworker WRSU - Full Time

Rugby, West Midlands Warwickshire Police

Posted 7 days ago

Job Viewed

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Job Description

Caseworker – Warwickshire Road Safety Unit

Rugby

Permanent Contract

Full Time

Salary £24,222.00 - £25,626.00

The closing date for this post is 12 midday 28th July 2025.

Those currently eligible on the redeployment register will be given prior consideration.

The Warwickshire Road Safety Unit continues to make a positive impact on road safety, ensuring drivers adhere to speed limits and change their behaviour. This is an exciting opportunity to for someone with the required skills and experience to play a crucial role in the operational administration of the Road Safety Unit, an innovative department supporting safer use of the roads in Warwickshire. We are looking for someone who is motivated, diligent, adaptable, has an attention to detail, willing to embrace effective and efficient ways of working. Applicants must be able to set out their own relevant evidence that demonstrates they have the knowledge, skills and experience required in the Job Profile

The main purpose of the role is to provide efficient clerical and administrative duties necessary to progress camera offences from identification, issuing the original Notice of Intended Prosecution, through to disposal. 

Main Responsibilities:

Retrieve information from all forms of Camera Detection Devices and media.

Accurately view, process and interpret offences and where necessary perform secondary checks. Input/import from original offence onto the appropriate national system e.g. EROS/Pentip

Update and validate all stages of offence system records for Notice of Intended Prosecution, Section 172 request for information, in accordance with legislative and organisational requirements. Check and verify data accuracy, correcting errors identified during processing, utilising other Police systems.

Respond appropriately to requests for information received in writing or telephone from a range of sources, including Notice recipients, Offenders, third parties, Solicitors, Courts and other business stakeholders.

Supply information in accordance with protocols, legal requirements maintaining security and within required deadlines.   

Manage/record out of Court disposal options for detected offences, such as approved National Driver Retraining courses and Fixed Penalty fine and endorsement outcomes.

Research and collate offender details ensuring that both Force systems and National IT systems are updated accurately to ensure all offender histories are complete.

Prepare prosecution files in relation to detected offences, ensuring these are prepared within the set timescales, and in accordance with Single Justice Procedures.

There may be a requirement to give evidence of the administration process in Court.

To undertake other duties commensurate with the nature, level of responsibility and grading of this post, as required.

Knowledge:

A – C grade GCSE, or equivalent, in English and Maths

An interest/knowledge of road safety issues/casualty reduction

Experience:

Working as part of a team

Ability to process information accurately and efficiently

Working in a customer service environment

Key Skills:   Ability to work to strict deadlines, managing a workload whilst balancing competing demands

Ability to accurately input/ file and retrieve data

Effective Communication skills

Competent in the use of IT, including Microsoft packages or equivalent

We want our organisation to be as diverse as the community it serves. We welcome applicants from all sections of the community. 

You will be required as part of Warwickshire Police recruitment process to successfully complete vetting and credit checks.

We support the “Happy to talk flexible working” campaign, which aims to encourage uptake of flexible working for individuals, the flexible working options that may be considered for this role include; Compressed Hours

This advertiser has chosen not to accept applicants from your region.

Full Time Care and Support Worker

Bedford, Eastern £12 Hourly Care Support

Posted 10 days ago

Job Viewed

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Job Description

permanent

ROLE SUMMARY

As a Care and Support Worker you would be supporting individuals who choose to remain in the comfort and security of their own homes and to help them live an independent and active life as possible. The support you give will be planned and agreed with the service users once their needs have been assessed. This will be recorded on a support plan and risk assessment, which will be kept in the service user’s home. This document will specify your duties for each individual service user you work with and it will be your responsibility to follow this and other supporting documents, reporting any changes in need that you or the service users identify.

DUTIES AND RESPONSIBILITES

  • Provide a high-quality standard of care to customers living in their own home within an Extra Care environment.
  • Enhance the wellbeing of Service Users by assisting with differing aspects of their daily living. This can include personal care which may include the following: helping to get up in the morning and go to bed in the evening, dressing and undressing, washing, bathing, personal grooming, continence management and personal hygiene.
  • Domestic duties including changing bed linen, assisting with laundry, cleaning kitchen, bathroom, vacuuming and dusting.
  • Preparing or assisting with the preparation of meals, snacks and drinks, in accordance with their likes, dislikes, nutritional needs or cultural requirements.
  • Promote and maintain physical independence of service users by correctly using mobility aids when needed as well as using moving and handling equipment safely and correctly.
  • Develop a rapport with service users and cultivate a safe and supportive relationship.
  • Support with their health needs as required, e.g. supporting the service user in taking medication and to keep a clear and accurate record of your visit including medication charts.
  • Reflect and respond to service users changing needs, and report changes or concerns to the office team to ensure Support plans and Risk Assessments are kept updated.
  • Provide end of life/palliative care to Service Users as required to support their care as defined in their support plan.
  • Promote Service Users emotional and physical wellbeing by, e.g. talking with them, helping them to do things for themselves, taking them shopping, assisting with activities of daily living which could include reading, writing hobbies and recreations, personal budget control.
  • Act promptly and appropriately to protect service users from neglect or abuse, ensuring any and all disclosures or concerns are accurately documented.
  • Call monitoring is used within some schemes, which would require you to log in on arrival at a service user’s home and to log out on leaving, alongside the accurate completion of Log Sheets at the end of each visit.
  • Dress appropriately, wearing uniform, identity badge and using personal protective equipment provided by Care Support and within the company guidelines, recognising the personal obligations under the Health and Safety at Work Act 1974 and current government guidelines.
  • Contribute to and work effectively as part of a team. Be flexible and able to work in other nearby locations or cover shifts for colleagues if when need. Perform other duties as may reasonably be required, this will also include working weekends and Bank Holidays as you will be working within a 24/7 care environment. You will also be required to participate in training and team meetings.
  • Respond to the Service Users unplanned needs within the Extra Care Scheme environment as needed and ensure these are documented on the correct paperwork.
  • Not provide care and support classed as nursing or medical care without appropriate supervision/training or without prior consent of a registered Health Professional or Management.
  • All staff are expected to respect and comply with the requirements under the Data Protection Act 2018, National opt out and GDPR laws.

PERSONAL ATTRIBUTES

  • Compassionate, patient and empathetic and with a genuine interest in helping others.
  • Communicates effectively verbally and in writing.
  • Flexible and approachable with a positive attitude, even under pressure.
  • To be able to use own initiative but also be a good team player.
  • All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment.
  • Prepared to be subject to an Enhanced Disclosure and Barring check as required under law to assess suitability for working with vulnerable adults.
  • Excellent time keeping skills
  • Ability to keep to a good hygiene standard and maintain a professional appearance at all times.

KNOWLEDGE AND UNDERSTANDING

  • No prior experience necessary but willingness to be able to attend induction training and complete the Care Certificate via e-learning and one to one support, within the required timeframe and to keep up to date with training and e-learning.
  • Willingness to seek support and guidance
  • Able to show basic English and math’s skills
  • Willingness to learn and incorporate Care Support’s policies and procedures

Basic understanding of confidentiality to ensure protection for service users

This advertiser has chosen not to accept applicants from your region.

Full Time Care and Support Worker

MK40 Bedford, Eastern Care Support

Posted 17 days ago

Job Viewed

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Job Description

full time

ROLE SUMMARY

As a Care and Support Worker you would be supporting individuals who choose to remain in the comfort and security of their own homes and to help them live an independent and active life as possible. The support you give will be planned and agreed with the service users once their needs have been assessed. This will be recorded on a support plan and risk assessment, which will be kept in the service user’s home. This document will specify your duties for each individual service user you work with and it will be your responsibility to follow this and other supporting documents, reporting any changes in need that you or the service users identify.

DUTIES AND RESPONSIBILITES

  • Provide a high-quality standard of care to customers living in their own home within an Extra Care environment.
  • Enhance the wellbeing of Service Users by assisting with differing aspects of their daily living. This can include personal care which may include the following: helping to get up in the morning and go to bed in the evening, dressing and undressing, washing, bathing, personal grooming, continence management and personal hygiene.
  • Domestic duties including changing bed linen, assisting with laundry, cleaning kitchen, bathroom, vacuuming and dusting.
  • Preparing or assisting with the preparation of meals, snacks and drinks, in accordance with their likes, dislikes, nutritional needs or cultural requirements.
  • Promote and maintain physical independence of service users by correctly using mobility aids when needed as well as using moving and handling equipment safely and correctly.
  • Develop a rapport with service users and cultivate a safe and supportive relationship.
  • Support with their health needs as required, e.g. supporting the service user in taking medication and to keep a clear and accurate record of your visit including medication charts.
  • Reflect and respond to service users changing needs, and report changes or concerns to the office team to ensure Support plans and Risk Assessments are kept updated.
  • Provide end of life/palliative care to Service Users as required to support their care as defined in their support plan.
  • Promote Service Users emotional and physical wellbeing by, e.g. talking with them, helping them to do things for themselves, taking them shopping, assisting with activities of daily living which could include reading, writing hobbies and recreations, personal budget control.
  • Act promptly and appropriately to protect service users from neglect or abuse, ensuring any and all disclosures or concerns are accurately documented.
  • Call monitoring is used within some schemes, which would require you to log in on arrival at a service user’s home and to log out on leaving, alongside the accurate completion of Log Sheets at the end of each visit.
  • Dress appropriately, wearing uniform, identity badge and using personal protective equipment provided by Care Support and within the company guidelines, recognising the personal obligations under the Health and Safety at Work Act 1974 and current government guidelines.
  • Contribute to and work effectively as part of a team. Be flexible and able to work in other nearby locations or cover shifts for colleagues if when need. Perform other duties as may reasonably be required, this will also include working weekends and Bank Holidays as you will be working within a 24/7 care environment. You will also be required to participate in training and team meetings.
  • Respond to the Service Users unplanned needs within the Extra Care Scheme environment as needed and ensure these are documented on the correct paperwork.
  • Not provide care and support classed as nursing or medical care without appropriate supervision/training or without prior consent of a registered Health Professional or Management.
  • All staff are expected to respect and comply with the requirements under the Data Protection Act 2018, National opt out and GDPR laws.

PERSONAL ATTRIBUTES

  • Compassionate, patient and empathetic and with a genuine interest in helping others.
  • Communicates effectively verbally and in writing.
  • Flexible and approachable with a positive attitude, even under pressure.
  • To be able to use own initiative but also be a good team player.
  • All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment.
  • Prepared to be subject to an Enhanced Disclosure and Barring check as required under law to assess suitability for working with vulnerable adults.
  • Excellent time keeping skills
  • Ability to keep to a good hygiene standard and maintain a professional appearance at all times.

KNOWLEDGE AND UNDERSTANDING

  • No prior experience necessary but willingness to be able to attend induction training and complete the Care Certificate via e-learning and one to one support, within the required timeframe and to keep up to date with training and e-learning.
  • Willingness to seek support and guidance
  • Able to show basic English and math’s skills
  • Willingness to learn and incorporate Care Support’s policies and procedures

Basic understanding of confidentiality to ensure protection for service users

This advertiser has chosen not to accept applicants from your region.
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Local Store Marketing Manager (Full-Time)

Milton Keynes, South East Papa John's International

Posted 1 day ago

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Job Description

Are you looking for a job that combines your love for pizza with a thriving career opportunity? Look no further than Papa Johns!
We're seeking a Local Store Marketing Manager to join our iconic brand and help us continue delivering outstanding pizza to our customers. At Papa Johns, we believe that our team members are our secret ingredient, and we're dedicated to providing you with a career that will help you grow and succeed.
**Essential Duties And Responsibilities**
+ Input into the LSM (Local Store Marketing) strategy which is led by Senior LSM Manager.
+ Review existing store marketing plans (held by business owners / partners) and identify opportunities to improve both short term and long-term performance. Aligned with LSM strategy.
+ Analyse success of LSM activities and amend/introduce new/improved programmes based on conclusions.
+ Responsible for enabling business owners / partners to execute national marketing programmes effectively on a local level where appropriate.
+ Manage the analysis of under-performing stores to define symptoms (sales, transaction count, ticket average) and sell-in best solution.
+ Work with relevant support teams to put together recovery packages where required.
+ Coordinate all marketing execution with FO of new store opening marketing plan, ensuring sales objectives are met and proper spending of opening marketing budget.
+ Accountable for new store opening budget.
+ Deliver regular training workshops to educate and inform ways of working within the Papa Johns Franchisee framework, along with sales driving content.
+ Meet with Operations department on a regular basis to review store plans and discuss needs.
+ Ensure Papa Johns brand values and attributes are incorporated into all assets.
+ Manage set up and access to local Facebook for all stores.
+ Lead asset management for digital platforms by way of coordinating photoshoots and managing the online portal.
+ Ensure the LSM online toolkit is regularly updated.
+ Work with other LSM mangers to share best practice and shape the direction of all tactical activities.
+ Contribute to content for all LSM materials - handbook, online toolkit and digital assets portal.
+ Work with relevant support teams and Ops to deliver flawless execution across all projects.
At Papa Johns you'll enjoy a competitive salary, contributory pension, dental cover, Papa Johns monthly vouchers, and a bonus scheme. Additionally, you'll have access to an employee discount programme that includes shopping, gym memberships, holidays, and much more!
It is the policy of Papa John's to provide equal employment opportunities for all applicants and team members without regard to race, color, religion, sex, age, marital status or civil partnership, national or ethnic origin, pregnancy or maternity, veteran status, uniformed service (as defined by 10 U.S.C. §101 (a)(5)), protected disability status, genetic information, sexual orientation, gender identity, gender reassignment, or gender expression, or any other characteristic protected by statute or law.
This advertiser has chosen not to accept applicants from your region.

Lifeguard - Full Time - Kettering Swimming Pool

Kettering, East Midlands Freedom Leisure

Posted 14 days ago

Job Viewed

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Job Description

Permanent

At Freedom Leisure we can offer a friendly working environment that brings lots of variety every day.

If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Lifeguard but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their colleagues.

In the role of Lifeguard, you will ensure the best levels of service are achieved for our customers through offering a friendly, clean and safe facilities.

If you want to progress further, we will support this through additional training, both formal and on the job will be key. However, we also appreciate that not everyone wants to ‘move up the ladder’ and that’s absolutely fine with us. What is really important is that you are happy in your work.

At Freedom Leisure we welcome our diverse local community to our centres every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Freedom Leisure, You Matter!

Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. We aim to be the employer of choice within our industry and we strive for this every day.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 37 hours a week - Monday to Sunday (Rota basis)

Requirements

  • NPLQ qualification
  • An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
  • Well developed interpersonal skills
  • Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
  • To be able to work flexibly and understand instructions from managers
  • Demonstrated passion and energy for the leisure industry
  • Flexible and adaptable
  • Enhanced DBS check

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you

  • My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
  • Discounted Staff membership (including family members)
  • Incremental holidays
  • Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
  • Company pension
  • Various insurance and saving schemes
  • Financial advice
  • Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only, depending on earnings)
  • All this as well as fully funded training and career progression opportunities in a team working environment

Closing date: 17th July 2025

Salary: up to £23,555 per annum

This advertiser has chosen not to accept applicants from your region.

Duty Manager - Full Time - Rushden Splash

Rushden, East Midlands Freedom Leisure

Posted 21 days ago

Job Viewed

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Job Description

Permanent

What’s important to us…

Customers – we have no business without them so we need to make sure they want to come back after each visit. This can only be achieved through our team delivering great service.

Partners – we work on behalf of our Council partners to deliver their services to the local community. We can’t do this without our colleagues.

Green Matters – we are fully committed to being the most Environmental and Sustainable leisure operator we can be and we know we all have a part to play to reduce the impact on the environment.

Colleagues – our teams are the service! We can’t achieve anything without them and hopefully this could be YOU!

If you care about delivering great customer experiences, want to give something back to the community where you live and want to help our environment, we would love for you to join our team at Freedom Leisure.

In the role of Duty Manager, you will be key to supporting all of our objectives and in many ways. This will start with ensuring our centres are welcoming, clean and safe by managing and supporting the team to undertake their roles.

A full training programme will be provided and for those that want to go further, we will work with you to develop a career path with us.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: 37 hours a week, Monday to Sunday (Rota basis)

Requirements

  • RLSS National Pool Lifeguard Qualification
  • To actively manage and develop and motivate a team of operational staff
  • General computer user skills
  • Strong people management skills
  • To be responsible for the day to day duty management and running of the leisure centre to the highest standard
  • To contribute to and understand the business and budgetary performance of the centre
  • To be a proactive member of the leisure centre team
  • A passion for the industry demonstrated through continuous professional development
  • Experience of problem solving, customer service and staff management
  • Experience working in a Duty Management or similar role
  • To be able to work flexibly with a level of autonomy and decision making confidence
  • Able to think on your feet and respond to variable demands

Benefits

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

  • My Staff Shop, our very own staff benefit scheme, gives employees access to a great range of benefits. Get discounts on cinema tickets, travel bookings, high street e-vouchers, gift cards, days out, leisure activities and your day to day spending.
  • Discounted Staff membership (including family members)
  • Incremental holidays
  • Employee Assistance Programme - 24/7 confidential, independent and professional counselling.
  • Company pension
  • Various insurance and saving schemes
  • Financial advice
  • Cycle-to-work and Car Leasing tax-efficient schemes (salaried staff only)
  • All this as well as fully funded training and career progression opportunities in a team working environment

Closing date: 11th July 2025

Salary: up to £24,134 per annum

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