55 Havering Council jobs in Hornchurch

We’re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.

Why you will love this opportunity as Project Manager - Local Government Services Delivery at Civica.

As a Project Manager, you’ll play a key role in delivering software solutions to our Local Government customers, ensuring projects are implemented on time, within budget, and to a high standard of quality. You’ll lead several concurrent projects, working closely with customers, internal teams, and third parties to provide a seamless delivery experience.

This role gives you the opportunity to shape the customer journey, strengthen long-term partnerships, and contribute to continuous improvement within Civica’s project management team. You’ll also support and mentor junior colleagues, role modelling best practice and raising standards across the team.

What you will do to be successful in this role

Key responsibilities

• Deliver software and/or infrastructure projects on time, within budget, and to Civica’s Project Management methodology.
• Plan and control projects, including risk analysis, change control, contingency planning, and financial oversight.
• Direct and motivate project teams, co-ordinate resources, and lead key workshops (scoping, kick-off, and review meetings).
• Produce and maintain project plans in Microsoft Project, along with weekly status reports.
• Act as the first point of contact for project queries, ensuring strong communication with customers and internal teams.
• Support customers in preparing for testing and training.
• Drive continuous improvement and champion governance policies (PPM) within Civica.

Requirements

• Experience as a Project Manager delivering software solutions.
• Local Government sector knowledge/experience is highly desirable.
• Strong communication skills, with the ability to present confidently and lead customer workshops.
• PRINCE2 Practitioner qualification.
• Strong commercial awareness and ability to manage expectations in an IT project environment.
• Proficiency in Microsoft Office suite, including Word, Excel, PowerPoint, and Microsoft Project.
• Full UK driving licence and ability to travel as required.

We Want You to Bring Your Whole Self to Work

There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us

As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

Benefits

 Time Off & Work-Life Balance 

25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! 
Days of Difference – Up to 3 extra days off for volunteering. 

Financial Well-being & Security 

Pension Contributions – 5% employer match to support your future. 
Income Protection – Up to 75% salary cover for long-term illness. 
Life Assurance – 4x salary tax-free lump sum. 
Critical Illness Cover – £25,000 lump sum (extendable to dependents). 

Health & Perks 

Private Medical Insurance – Fast access to private healthcare. 
Health Cash Plan – Claim back physio, therapies & more. 
Dental Insurance – Cover for routine & emergency care. 
Affinity Groups – Join employee-led communities. 
Bounty Bonus – Refer a friend & get rewarded. 

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. 

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. 

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you. 

Our client is a leading healthcare provider looking for a dedicated and experienced Clinical Lead to oversee their remote community health services. This is a vital role focused on ensuring the delivery of high-quality, patient-centered care across a range of community health programs, all managed remotely. You will lead a multidisciplinary team of healthcare professionals, providing clinical guidance, mentorship, and support to ensure best practice standards are maintained.

Responsibilities include developing and implementing clinical protocols, quality assurance measures, and performance monitoring systems for remote service delivery. You will ensure compliance with all relevant healthcare regulations and standards. This role involves close collaboration with operational managers to optimize service efficiency and patient outcomes. You will also play a key part in service development, identifying opportunities to enhance care delivery and expand the scope of remote health interventions.

The ideal candidate will be a registered healthcare professional (e.g., Nurse, Allied Health Professional) with significant clinical experience, preferably with a background in community health or a related field. Previous experience in a leadership or supervisory role is essential, demonstrating the ability to manage and inspire a clinical team. A deep understanding of remote patient monitoring technologies, telehealth platforms, and digital health solutions is required. Excellent communication, decision-making, and problem-solving skills are paramount, as is a commitment to continuous professional development and evidence-based practice.

This is a fully remote position associated with our client's operations in London, England, UK , requiring a high degree of autonomy, self-discipline, and proficiency in virtual collaboration tools. You will be responsible for maintaining the highest standards of patient care and clinical governance within a virtual setting. The ability to foster a positive and supportive team culture remotely is crucial. A Master's degree in a relevant healthcare field or management qualification is desirable. Experience in managing clinical services in a remote or virtual setting will be a significant advantage.

Our client is seeking an experienced and dynamic Lead Community Engagement Officer to spearhead youth services initiatives within **London**. This is a crucial, fully remote role where you will design, implement, and oversee outreach programs aimed at empowering young people and fostering positive community engagement. Your expertise will be vital in building strong relationships with local youth, community groups, schools, and other stakeholders to create impactful programs that address youth needs and aspirations. You will work from home, coordinating efforts across the **London** area.

Responsibilities:

• Develop and execute strategic community engagement plans specifically targeting young people across **London**.
• Design and implement innovative programs and initiatives that promote youth development, education, employment, and well-being.
• Build and maintain strong collaborative relationships with youth organisations, schools, local authorities, charities, and other community partners.
• Organise and facilitate engaging community events, workshops, and outreach activities for young people.
• Conduct needs assessments within young people's communities to identify key issues and opportunities for intervention.
• Represent the organisation at community forums, meetings, and events, promoting our client's mission and services.
• Develop and manage project budgets, ensuring effective allocation of resources for outreach activities.
• Recruit, train, and supervise volunteers and junior staff involved in community engagement activities.
• Create and disseminate engaging communication materials (e.g., social media content, newsletters, flyers) to reach target youth audiences.
• Monitor and evaluate the impact and effectiveness of engagement programs, collecting data and reporting on outcomes.
• Advocate for the needs and interests of young people within the community and to relevant stakeholders.
• Ensure all activities comply with safeguarding policies and procedures to protect young people.

Qualifications:

• Bachelor's degree in Youth Work, Community Development, Social Sciences, Education, or a related field.
• Minimum of 5 years of experience in community engagement, youth work, or programme management, with at least 2 years in a leadership or senior role.
• Proven track record of successfully designing and delivering youth-focused programmes and outreach initiatives.
• Excellent understanding of the challenges and opportunities facing young people in urban environments, particularly **London**.
• Strong interpersonal, communication, and public speaking skills, with the ability to engage effectively with diverse audiences.
• Experience in building and managing partnerships with a variety of stakeholders.
• Proficiency in digital engagement tools, social media, and standard office software.
• Demonstrated ability to lead and motivate teams and volunteers.
• Passion for empowering young people and driving positive social change.
• Ability to work independently and manage a demanding workload within a fully remote structure.
• Flexibility to work occasional evenings and weekends as required by program schedules.

This is a significant opportunity to lead impactful youth engagement efforts across **London** in a remote capacity. If you are a passionate advocate for young people and possess strong leadership and community building skills, we encourage you to apply.

Our client, a prominent non-profit organization dedicated to youth development and community empowerment, is seeking a highly motivated and experienced Senior Community Support Manager to lead their services in London, England, UK . This role is crucial for fostering positive relationships within the community and ensuring the effective delivery of support programs for young people. You will be responsible for managing a team of community support workers, developing outreach strategies, and coordinating services that address the diverse needs of the youth population. The ideal candidate will have a strong background in social work, youth development, or community management, coupled with proven leadership experience. Your responsibilities will include program planning and implementation, stakeholder engagement, fundraising support, and ensuring adherence to safeguarding policies and best practices. We are looking for an individual with exceptional interpersonal skills, empathy, and a deep commitment to social justice and community well-being. This hybrid role allows for flexibility, combining essential on-site engagement with remote administrative and strategic planning tasks. Your ability to build trust, facilitate positive change, and advocate for young people will be paramount. Join an impactful organization where you can make a tangible difference in the lives of young individuals and contribute to building stronger, more resilient communities. Your leadership will be key in navigating complex social issues and expanding the reach of our vital services. We are looking for a passionate advocate who can inspire both their team and the community they serve. This is an opportunity to shape impactful programs and foster a supportive environment for London's youth.

Responsibilities:

• Lead, manage, and mentor a team of community support workers.
• Develop and implement effective outreach strategies to engage youth and families.
• Coordinate the delivery of support services, including counseling, mentoring, and educational programs.
• Build and maintain strong relationships with community stakeholders, local authorities, and partner organizations.
• Oversee program planning, implementation, and evaluation to ensure effectiveness and impact.
• Ensure compliance with safeguarding policies and child protection procedures.
• Contribute to fundraising efforts and grant writing.
• Manage budgets and resources for community support initiatives.
• Represent the organization at community events and meetings.
• Develop and facilitate workshops and training sessions for staff and community members.
• Monitor and report on program outcomes and impact.
• Advocate for the needs of young people within the community.

Qualifications:

• Bachelor's degree in Social Work, Youth Work, Psychology, Community Development, or a related field.
• 5+ years of experience in community work, social services, or youth development, with at least 2 years in a supervisory or managerial role.
• Demonstrated experience in managing and leading teams.
• Strong understanding of youth development principles and challenges facing young people.
• Excellent communication, interpersonal, and negotiation skills.
• Proven ability to build rapport and trust with diverse groups.
• Experience in program development, implementation, and evaluation.
• Knowledge of safeguarding practices and child protection legislation.
• Experience working in a hybrid or flexible work environment.
• Passion for community service and empowering youth.
• Relevant professional qualifications or certifications are an asset.

**The team you'll be working with:**
As part of our continuous growth, we are seeking a Salesforce Developer to join our Salesforce Delivery team in London, focusing on clients in the Public Sector Domain.
The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction.
**Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role.**
**What you'll be doing:**
+ Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution
+ Working, promoting and ensuring others are working in accordance with the established quality plan.
+ Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows)
+ Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling.
+ Implementation of custom Apex classes and LWC components where needed
+ Driving the use of tools to improve productivity. Is concerned with maximizing
+ performance from the point of view of exploiting benefits
+ Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in.
+ Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices
+ Ensures sustainability of the solution over time
+ Supporting the delivery of balanced solutions (demand/viability).
+ Builds, tests and documents structural elements of the solution
+ Solves complex problems related to his/her area of expertise
+ Acts as an expert point of contact with the client's equivalent areas
+ Defines work standards or methodologies adapted to the solution
+ Git version control of CI/CD deployment pipeline
+ Jira / Confluence or equivalent workflow / online documentation
Ideally qualified with the following certifications:
+ Salesforce Certified Platform Administrator
+ Salesforce Certified Platform Developer
+ Salesforce Certified Platform App Builder
+ Salesforce Accredited Professional: Public Sector Solutions
**What experience you'll bring:**
+ 3+ years of Salesforce Industry development experience preferred.
+ Public Sector Solutions preferred & Omnistudio must
+ Experience in day-to-day development/configuration in Salesforce Industries Cloud
+ Data Mappers (fka Data Raptors)
+ Omni Processes (fka Integration Procedures)
+ OmniScripts
+ Skills in Apex (triggers, batch, web services)
+ Integration Experience is benefcial (Mulesoft / APIGEE / Connected Apps)
+ Experience of JavaScript/Lightning components
+ Basic understanding of Apex sharing and security model
+ Experienced with Lightning Web Components
+ Skills in analysing and problem-solving issues
+ Experience of prioritising tasks and working to deadlines
+ Strong communication, time-management and multi-tasking skills
+ Automated testing experience (e.g. Provar, Selenium) - desirable
+ Able to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement.
+ Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed.
+ Clearance: Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance.
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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**The team you'll be working with:**
**About NTT DATA and Tangity**
NTT DATA is a trusted global innovator with over 100,000 professionals in 50+ countries. Headquartered in Tokyo, we bring elements of our Japanese heritage-precision, long-term thinking, and social responsibility-into our UK work. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end services from strategy to implementation.
**Tangity** , part of the NTT DATA Design Network, is a global design studio dedicated to humanising complexity. We combine Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint.
**The Role**
As a **Senior Service Designer** at Tangity, you'll operate as a core member of agile, cross-functional teams delivering human-centred, end-to-end service experiences. You'll take ownership of your deliverables, collaborate across disciplines, and contribute to a culture of learning and excellence.
You will lead service design activities with increasing autonomy-from framing challenges and planning research to developing holistic service models. You'll help shape design outcomes that balance user needs, business goals, and technical feasibility. You'll also begin to mentor junior team members, contribute to our internal service design practice, and support the development of our collective craft.
**What you'll be doing:**
+ Scope, plan, and lead service design activities across all phases of design and delivery
+ Conduct mixed-method user research (interviews, contextual inquiries, usability testing, surveys, etc.) to uncover user needs and pain points
+ Map and visualise services across layers (e.g. service blueprints, customer journeys, ecosystem maps, process diagrams) to reveal opportunities and drive alignment
+ Synthesise research insights and identify patterns using frameworks such as Jobs to Be Done, service safaris, personas, and value proposition canvases
+ Facilitate co-creation sessions, ideation workshops, and playback sessions with stakeholders and users
+ Prototype service components and touchpoints (e.g. scripts, flows, mock service experiences) to test desirability and feasibility
+ Translate insights into actionable service improvements, opportunity areas, and design recommendations
+ Communicate complex service concepts and journeys through compelling storytelling and artefacts
+ Embed accessibility and inclusive design principles throughout the service lifecycle
+ Support junior designers with feedback, encouragement, and guidance
+ Contribute to the ongoing development of Tangity's service design practice, methods, and tools
**What experience you'll bring:**
**Core Responsibilities**
+ Independently delivers high-quality design outputs with minimal supervision
+ Participates actively in internal rituals (e.g. stand-ups, critiques, knowledge shares)
+ Helps translate client or user needs into effective, actionable design solutions
+ Begins to mentor or support junior team members with constructive feedback and encouragement
**Expected Behaviours**
+ Takes initiative to complete work independently while knowing when to seek input or support
+ Proactively communicates progress and asks thoughtful questions to deepen understanding
+ Contributes to the quality and pace of the team's delivery, offering ideas and solutions
+ Demonstrates reliability, accountability, and a positive attitude toward challenges
**What We're Looking For**
+ 5+ years of relevant experience in Service Design or a related discipline
+ Strong portfolio demonstrating end-to-end service design capability across sectors or domains
+ Confident in applying human-centred design principles and inclusive design practices
+ Experienced in mapping services, synthesising insights, and facilitating collaborative workshops
+ Proficient in communicating design concepts visually and verbally to stakeholders
+ Familiar with agile environments and working in multidisciplinary product teams
+ Knowledge of accessibility standards (e.g., WCAG) and inclusive design methods
+ Strong written and verbal English communication skills
+ Exposure to Government Digital Service (GDS) and service standards
+ Experience working in or with the UK public sector
+ Familiarity with design systems and integrating service design with digital delivery
+ Degree in Service Design, UX, HCI, or a related discipline
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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**Who Are We?**
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Underwriting
**Target Openings**
1
**What Is the Opportunity?**
Business Insurance helps companies in the UK and Ireland identify, prepare for and mitigate risks by offering a broad array of industry-specific, combined property and casualty insurance solutions to customers. This includes SME solutions traded directly, Commercial Accounts traded via brokers, and Corporate Solutions to FTSE 350 Risk Managed companies.
We are looking for a Senior Development Underwriter to join our Public Sector team. In this role you will proactively manage the submissions, quotes and binds for new business to deliver against target quote and conversion ratios. You will strategically partner with brokers to provide insurance solutions to customers. You will analyse and evaluate risk to achieve business goals within an assigned portfolio. You are decisive, detail-oriented, and know how to build relationships internally and externally and negotiate terms to drive results. Your ability to independently assess moderately complex risks, negotiate terms, and sell our products in challenging markets will contribute to the sustainable profitability and success of Travelers.
Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion.
**What Will You Do?**
+ Manage the profitability, growth, and retention of an assigned book of business primarily comprised of moderate to complex accounts across all our products.
+ Underwrite and skillfully negotiate moderate to complex risks to minimise risk and maximise profitability, including Mid Term Adjustments (MTAs).
+ Proactively manage your portfolio, ensuring key performance indicators are consistently achieved and you actively target new business and retention.
+ Identify and take corrective action based on individual risk characteristics identified through Portfolio Management to actively manage your portfolio of risks.
+ Identify and capture opportunities to write additional lines of business using knowledge of products, risk characteristics and appetite.
+ Proactively utilise various technology platforms to quote and bind risk efficiently.
+ Prepare, lead and present Underwriting Reviews for individual policies or portfolios/schemes and manage action points.
+ Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities.
+ Foster and maintain relationships with brokers by phone, email or other communication channels to market and sell Travelers products with a goal of writing and retaining accounts consistent with our risk appetite. Must be able to travel to meetings.
+ Develop and execute pipeline plans and support the renewal team in the retention of business that aligns with the team's sales plans to drive success working in partnership with the sales team.
+ Train and mentor less experienced underwriters.
+ Support and collaboration for more junior members of the team, including referrals.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ A Levels or similar qualification.
+ Knowledge: Deep knowledge of products, the regulatory environment, and the local insurance market.
+ Analytical/Critical thinking: Strong critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite.
+ Communication/Influence: Excellent communication skills with the ability to successfully negotiate in difficult situations with brokers.
+ Inclusion: Ability to work with people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives.
+ Leadership: Experience coaching and mentoring others.
+ Industry / Competitor Analysis: Review competitor press releases and industry trade press for helpful insights, linking key themes together and identifying applicability to team strategies.
+ Project Management: Participate in and/or lead projects that involves complex analysis and implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products.
**What is a Must Have?**
+ Strong experience of underwriting, product knowledge, financial analysis, or risk assessment experience.
**What Is in It for You?**
+ **Private Medical Insuran** **ce:** On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
+ **Retirement:** Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
+ **Holiday Entitlement:** Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
+ **Wellness Programme:** The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.
Local Public Services is where we get to see Microsoft's mission come to life for citizens, customers and communities. Are you passionate about driving digital transformation? Do you excel at building strategic relationships, being a trusted advisor to your customers, and are you excited about leveraging the power of AI?
We are looking for an **Account Technology Strategist** (ATS) to join our team, focusing on **Local Goverment customers** . In this role, you will be at the forefront of innovation, helping our customers navigate their digital journeys and achieve their business goals.
Working with your Account Executives, leveraging your multi-functional V-Team across the breadth of the Microsoft product portfolio and the vast catalogue of Microsoft Partner offerings, you will build and grow your relationships and partnerships with technology executives within your customers and bring industry-relevant solutions to help the customers adopt and embrace AI technologies.
**Responsibilities**
+ You **synthesise business insights** and orchestrate teams across the organisation to deliver solutions while **applying deep expertise** and thought leadership.
+ You act as a "Chief Technology Officer" to provide account **Thought Leadership** , leverage knowledge of Microsoft's solutions, industry, and customer needs, and act as the voice of the customer (VOC), industry, and team.
+ You **lead technology strategy formulation** by leading alignment of customer needs and technology solutions, execution of technology strategy/digital transformation, creation of mid- to long-term technology roadmaps, and translation of customer business objectives.
+ You **develop and drive opportunities** , present opportunities to the customer, and create demand. You coach peers on how to create and maintain an opportunity initiation and how to map Microsoft priorities to opportunities.
+ You **lead digital transformation** using corporate and cross-industry resources and partner with line-of-business leader or senior executive to articulate the benefits of Microsoft technology over competitor solutions. You help customer technical specialists sell Microsoft offerings.
+ You **map technology customer requirements and business scenarios to Microsoft technology platforms** . You orchestrate necessary teams and partners to ensure demand generation and establish best practices for account planning. You deliver regular industry/technology briefings to customer technology senior decision-makers and technical teams. You use readiness resources and demonstrate expertise in creating enablement plans.
**Qualifications**
**Required/Minimum Qualifications**
+ Experience in technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience
**Additional or Preferred Qualifications**
+ Industry Experience: Having experience working in the UK Public Sector is preferred. Familiarity with the specific challenges and dynamics of this industry is essential.
+ Digital Transformation Expertise: Candidates should demonstrate a track record of driving digital transformation or using technology to drive customer business outcomes. This involves understanding how technology can enhance business processes, improve efficiency, and drive growth.
+ Consulting Background: A strong background in technical consulting, technical consultative selling, business consulting, practice building, or related experience is highly desirable. Candidates who can navigate complex business challenges and propose effective solutions will stand out.
+ Customer-Centric Mindset: Successful candidates exhibit a customer obsession. They seek to understand customer needs deeply and propose tailored solutions that align with Microsoft's offerings.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
**Your Career**
We are seeking a Solutions Consultant with exceptional knowledge of the healthcare sector and a proven ability to engage with medical vendors and suppliers for the NHS. This role involves building partnerships for key healthcare technologies, including Patient Electronic Health Record (EHR) systems and medical services and devices. The Solutions Consultant is the evolution of the traditional Sales Engineering role, aligning how we best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks. As a Solutions Consultant you provide technical leadership and expertise and guidance in your customer's security transformation journey. You will play a key role in defining technical solutions that secure a customer's key business imperatives and ensuring value realization of their investment with Palo Alto Networks. You evangelize our industry leadership in on-prem, cloud, and security operations services that establish PANW as your customer's cybersecurity partner of choice.
**Your Impact**
Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:
+ Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions
+ Your ability to position, demonstrate and create high level designs across the entire PANW portfolio based on customer business needs
+ Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers
+ Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions
+ Demonstrating strong communication skills and the ability to influence through effective presentations and customer-specific demos, technical engagements, and workshops
+ Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities
+ Orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy
+ Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner
+ Understanding the competitive landscape and effectively differentiating our leadership
+ Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events
+ (OT) - Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap
**Your Experience**
+ Understanding of data networking and/or modern application design and cloud architectures
+ Delivering cybersecurity solutions that solve technical challenges and influence new business initiatives
+ Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal
+ Creating and delivering technical presentations, workshops, or technical validation engagements
+ Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
+ Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
+ Complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred
+ Proficient in English
**The Team**
Our Solutions Consultant team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire,and empower our potential clients in their journey to transform their security architectures.
You are empowered with unmatched systems and tools and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success - with everyone pitching in to assist when it comes to solutions selling, learning, and development. Our Solutions Consulting community is driven by the mission to be our customers' cybersecurity partner of choice, protecting their digital way of life.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.