26 Havering Council jobs in Romford

**The team you'll be working with:**
**About NTT DATA and Tangity**
NTT DATA is a trusted global innovator with over 100,000 professionals in 50+ countries. Headquartered in Tokyo, we bring elements of our Japanese heritage-precision, long-term thinking, and social responsibility-into our UK work. In the UK, we work across telecoms, financial services, manufacturing, and the public sector, delivering end-to-end services from strategy to implementation.
**Tangity** , part of the NTT DATA Design Network, is a global design studio dedicated to humanising complexity. We combine Strategy, Technology, and Design to create meaningful, inclusive, and impactful services that improve lives and systems. Our studios work closely with delivery teams to embed design deeply into every project and across every touchpoint.
**The Role**
As a **Senior Service Designer** at Tangity, you'll operate as a core member of agile, cross-functional teams delivering human-centred, end-to-end service experiences. You'll take ownership of your deliverables, collaborate across disciplines, and contribute to a culture of learning and excellence.
You will lead service design activities with increasing autonomy-from framing challenges and planning research to developing holistic service models. You'll help shape design outcomes that balance user needs, business goals, and technical feasibility. You'll also begin to mentor junior team members, contribute to our internal service design practice, and support the development of our collective craft.
**What you'll be doing:**
+ Scope, plan, and lead service design activities across all phases of design and delivery
+ Conduct mixed-method user research (interviews, contextual inquiries, usability testing, surveys, etc.) to uncover user needs and pain points
+ Map and visualise services across layers (e.g. service blueprints, customer journeys, ecosystem maps, process diagrams) to reveal opportunities and drive alignment
+ Synthesise research insights and identify patterns using frameworks such as Jobs to Be Done, service safaris, personas, and value proposition canvases
+ Facilitate co-creation sessions, ideation workshops, and playback sessions with stakeholders and users
+ Prototype service components and touchpoints (e.g. scripts, flows, mock service experiences) to test desirability and feasibility
+ Translate insights into actionable service improvements, opportunity areas, and design recommendations
+ Communicate complex service concepts and journeys through compelling storytelling and artefacts
+ Embed accessibility and inclusive design principles throughout the service lifecycle
+ Support junior designers with feedback, encouragement, and guidance
+ Contribute to the ongoing development of Tangity's service design practice, methods, and tools
**What experience you'll bring:**
**Core Responsibilities**
+ Independently delivers high-quality design outputs with minimal supervision
+ Participates actively in internal rituals (e.g. stand-ups, critiques, knowledge shares)
+ Helps translate client or user needs into effective, actionable design solutions
+ Begins to mentor or support junior team members with constructive feedback and encouragement
**Expected Behaviours**
+ Takes initiative to complete work independently while knowing when to seek input or support
+ Proactively communicates progress and asks thoughtful questions to deepen understanding
+ Contributes to the quality and pace of the team's delivery, offering ideas and solutions
+ Demonstrates reliability, accountability, and a positive attitude toward challenges
**What We're Looking For**
+ 5+ years of relevant experience in Service Design or a related discipline
+ Strong portfolio demonstrating end-to-end service design capability across sectors or domains
+ Confident in applying human-centred design principles and inclusive design practices
+ Experienced in mapping services, synthesising insights, and facilitating collaborative workshops
+ Proficient in communicating design concepts visually and verbally to stakeholders
+ Familiar with agile environments and working in multidisciplinary product teams
+ Knowledge of accessibility standards (e.g., WCAG) and inclusive design methods
+ Strong written and verbal English communication skills
+ Exposure to Government Digital Service (GDS) and service standards
+ Experience working in or with the UK public sector
+ Familiarity with design systems and integrating service design with digital delivery
+ Degree in Service Design, UX, HCI, or a related discipline
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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Splunk - a Cisco company, provides the Unified Security and Observability Platform. The world's leading organisations trust Splunk to go from insight to action fast and at scale; organisations such as McLaren, Heineken, and Tesco are turning data into action with Splunk. Join us as we pursue our innovative vision to make machine data accessible, usable and valuable to everyone. Our company is filled with people passionate about our solutions and seeking to deliver the best experience and outcomes to our customers. At Splunk, we're committed to our work, customers, having fun and, most importantly, to each other's success. This is an opportunity to work at a company that is changing the way that information supports business decisions and makes the world a more digitally resilient place. Splunk seeks a highly motivated, outcome-focused individual to join our Solutions Engineering team as a Solutions Engineer (SE). As a Splunk SE, you'll be a technical sales resource for the UKI Public Sector Sales team supporting our Health clients in the UK. You will be the authority regarding the technical aspects of our solutions and how they integrate within our clients' workflow and tooling. SEs must be comfortable building rapport with their client's technical staff, serving as a trusted adviser within the accounts that they support. To this extent, communication is key; your ability to communicate well and engage with the right people in the right way in a timely manner is crucial to this role. The SE develops and owns technical proof activities to drive new and expansion opportunities, increase product usage, and generate new sales pipeline through workshops, office hours, and Q&A sessions. In addition to providing technical guidance, Splunk SEs understand their clients' businesses well and can tailor their solution positioning to both a business and technical audience. **Responsibilities; I want to and can do these:**
+ Establish and own strong technical relationships within the territories you support.
+ Own achieving the 'technical win'; moving opportunities from qualification to technical validation and into business validation.
+ Develop technical activity plans to help the customer technically validate the Splunk products and services and achieve meaningful value outcomes post-sale.
+ Partner with the Regional Sales Manager in in-person and remote meetings with customers to determine their needs and how Splunk can meet them.
+ Support our clients through the buying process by running presentations, demonstrations, workshops and answering technical questions to validate Splunk as the right solution.
+ Scope and run Proof of Concepts with clients to agreed success criteria and timelines.
+ Ensure your knowledge and skills of Splunk solutions are up to date.
+ Maintain timely updates on the state of your opportunities in Salesforce.
**Attributes; this is who I am:**
+ Self-motivated; to research and learn to fill gaps in knowledge and provide the best buying experience to our clients.
+ Innovative; in finding solutions to customer needs, proving integrations, and developing workshops and demonstrations.
+ Passionate; in solving meaningful problems with data.
+ Disruptive; work closely with the Solutions Engineering team and Solutions Engineering management to challenge, develop and continually improve working practices and processes.
+ Curious; with a growth mindset and willingness to be coached.
+ Adaptable; with the ability to shift to constantly evolving requirements.
+ Coachable; A keen learner that adapts well to feedback
**Requirements; I've got or done these things in the past:**
+ Excellent communication skills with the ability to communicate clearly and appropriately in meetings, phone calls, emails, RFPs, and when submitting reports, both externally with customers and internally.
+ Strong presentation and demonstration skills with an ability to use stories effectively.
+ Ability to actively listen.
+ Good organisational, prioritisation and time management skills.
+ Accountable
**Required Technical Knowledge; Yes, I've got these:**
+ Linux or Windows knowledge
+ Basic network connectivity troubleshooting
+ Infrastructure as a Service platforms: AWS, GCP and/or Azure
+ IT architecture concepts such as High Availability, Disaster Recovery
+ Data Formats; JSON, XLS, Sysmon
**Highly Desirable Knowledge and Experience; I have some or all of these too:** Experience selling SaaS services or data solutions or working in a sales/commercial environment.
+ Domain knowledge in any of: security operations, DevOps, IT operations, big data or log management.
+ Experience using regular expressions.
+ Experience coding in Python.
+ Experience working with REST APIs.
+ Experience with container and container orchestration technology. **Diversity, Equity & Inclusion** We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
Splunk seeks a highly motivated, outcome-focused individual to join our UK Public Sector Solutions Engineering team as a Solutions Engineer (SE). As a Splunk SE, you'll be a technical sales resource for the UKI Public Sector Sales team supporting our clients primarily in the Aerospace and Defence sector. You will be the authority regarding the technical aspects of our solutions and how they integrate within our clients' workflow and tooling.
SEs must be comfortable building rapport with their clients' technical staff, serving as trusted advisers within the accounts and partners that they support. To this extent, communication is key; your ability to communicate well and engage with the right people in the right way in a timely manner is crucial to this role.
The SE develops and owns technical proof activities to drive new and expansion opportunities, increase product usage, and generate new sales pipeline through workshops, office hours, and Q&A sessions.
In addition to providing technical guidance, Splunk SEs understand their clients' businesses well and can tailor their solution positioning to both a business and technical audience.
**Responsibilities; I want to and can do these:**
· Establish and own strong technical relationships within the territories you support.
· Own achieving the 'technical win'; moving opportunities from qualification to technical validation and into business validation.
· Develop technical activity plans to help the customer technically validate the Splunk products and services and achieve meaningful value outcomes post-sale.
· Partner with the Regional Sales Manager in in-person and remote meetings with customers to determine their needs and how Splunk can meet them.
· Support our clients through the buying process by running presentations, demonstrations, workshops and answering technical questions to validate Splunk as the right solution.
· Scope and run Proof of Concepts with clients to agreed success criteria and timelines.
· Work with our partners on joint selling of Splunk solutions to their customers enabling the partners on the Splunk solution set.
· Identify, document and plan to mitigate technical risks to accounts to prevent customer churn
· Ensure your knowledge and skills of Splunk solutions are up to date.
· Maintain timely updates on the state of your opportunities in Salesforce.
**Attributes; this is who I am:**
· Self-motivated; to research and learn to fill gaps in knowledge and provide the best buying experience to our clients.
· Innovative; in finding solutions to customer needs, proving integrations, and developing workshops and demonstrations.
· Passionate; in solving meaningful problems with data.
· Disruptive; work closely with the Solutions Engineering team and Solutions Engineering management to challenge, develop and continually improve working practices and processes.
· Curious; with a growth mindset and willingness to be coached.
· Adaptable; with the ability to shift to constantly evolving requirements.
**Requirements; I've got or done these things in the past:**
· Experience selling SaaS services or data solutions or working in a sales/commercial environment.
· Experience working with partners selling technical solutions.
· Outstanding communication skills with the ability to communicate clearly and appropriately in meetings, phone calls, emails, RFPs, and when submitting reports, both externally with customers and internally.
· Strong presentation and demonstration skills with an ability to use stories effectively.
· Ability to actively listen.
· Good organisational, prioritisation and time management skills.
· Experience working in or for UK public sector organisations.
**Required Technical Knowledge; Yes, I've got these:**
· Linux or Windows knowledge
· Basic network connectivity troubleshooting
· Infrastructure as a Service platforms: AWS, GCP and/or Azure
· IT architecture concepts such as High Availability, Disaster Recovery
**Highly Desirable Knowledge and Experience; I have some or all of these too:**
· UK Security clearance
· Experience of working in the aerospace and / or defence sector
· Domain knowledge in any of: security operations, observability, DevOps, IT operations, big data or log management.
· Experience writing and using regular expressions.
· Experience coding in Python.
· Experience working with REST APIs.
· Experience with container and container orchestration technology.
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Note:

Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Our customers love our technology, but it's our caring employees that make Splunk stand out as an amazing career destination. No matter where in the world or what level of the organization, we approach our work with kindness. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you. Come help organizations be their best, while you reach new heights with a team that has your back.
Splunk seeks a highly motivated, outcome-focused individual to join our UK Public Sector Solutions Engineering team as a Solutions Engineer (SE). As a Splunk SE, you'll be a technical sales resource for the UKI Public Sector Sales team supporting our clients primarily in the Aerospace and Defence sector. You will be the authority regarding the technical aspects of our solutions and how they integrate within our clients' workflow and tooling.
SEs must be comfortable building rapport with their clients' technical staff, serving as trusted advisers within the accounts and partners that they support. To this extent, communication is key; your ability to communicate well and engage with the right people in the right way in a timely manner is crucial to this role.
The SE develops and owns technical proof activities to drive new and expansion opportunities, increase product usage, and generate new sales pipeline through workshops, office hours, and Q&A sessions.
In addition to providing technical guidance, Splunk SEs understand their clients' businesses well and can tailor their solution positioning to both a business and technical audience.
**Responsibilities; I want to and can do these:**
· Establish and own strong technical relationships within the territories you support.
· Own achieving the 'technical win'; moving opportunities from qualification to technical validation and into business validation.
· Develop technical activity plans to help the customer technically validate the Splunk products and services and achieve meaningful value outcomes post-sale.
· Partner with the Regional Sales Manager in in-person and remote meetings with customers to determine their needs and how Splunk can meet them.
· Support our clients through the buying process by running presentations, demonstrations, workshops and answering technical questions to validate Splunk as the right solution.
· Scope and run Proof of Concepts with clients to agreed success criteria and timelines.
· Work with our partners on joint selling of Splunk solutions to their customers enabling the partners on the Splunk solution set.
· Identify, document and plan to mitigate technical risks to accounts to prevent customer churn
· Ensure your knowledge and skills of Splunk solutions are up to date.
· Maintain timely updates on the state of your opportunities in Salesforce.
**Attributes; this is who I am:**
· Self-motivated; to research and learn to fill gaps in knowledge and provide the best buying experience to our clients.
· Innovative; in finding solutions to customer needs, proving integrations, and developing workshops and demonstrations.
· Passionate; in solving meaningful problems with data.
· Disruptive; work closely with the Solutions Engineering team and Solutions Engineering management to challenge, develop and continually improve working practices and processes.
· Curious; with a growth mindset and willingness to be coached.
· Adaptable; with the ability to shift to constantly evolving requirements.
**Requirements; I've got or done these things in the past:**
· Experience selling SaaS services or data solutions or working in a sales/commercial environment.
· Experience working with partners selling technical solutions.
· Outstanding communication skills with the ability to communicate clearly and appropriately in meetings, phone calls, emails, RFPs, and when submitting reports, both externally with customers and internally.
· Strong presentation and demonstration skills with an ability to use stories effectively.
· Ability to actively listen.
· Good organisational, prioritisation and time management skills.
· Experience working in or for UK public sector organisations.
**Required Technical Knowledge; Yes, I've got these:**
· Linux or Windows knowledge
· Basic network connectivity troubleshooting
· Infrastructure as a Service platforms: AWS, GCP and/or Azure
· IT architecture concepts such as High Availability, Disaster Recovery
**Highly Desirable Knowledge and Experience; I have some or all of these too:**
· UK Security clearance
· Experience of working in the aerospace and / or defence sector
· Domain knowledge in any of: security operations, observability, DevOps, IT operations, big data or log management.
· Experience writing and using regular expressions.
· Experience coding in Python.
· Experience working with REST APIs.
· Experience with container and container orchestration technology.
Splunk, a Cisco company, is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Note:

**Our Mission**
At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are.
**Who We Are**
We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
We seek a dynamic and experienced Sales Specialist to drive the growth of our Cortex and Cloud business across public sector accounts. The ideal candidate will operate in a high-growth environment at scale, thrive in driving innovation, have a solid background in cybersecurity sales, and a deep understanding of security solutions. They will have a proven track record of developing strong customer relationships and executing strategies that support rapid expansion and success. This role requires a strategic thinker who excels in collaboration with internal teams, engages effectively with customers, and drives revenue growth by selling complex solutions.
**Your Impact**
+ Join the fastest-growing team where experience meets cutting-edge solutions
+ Build and cultivate strong customer relationships, driving business growth within the region
+ Partner with the core sales team to align customer strategies and engagements with Cortex and Cloud business objectives
+ Take full ownership of leading strategic sales campaigns and forecasting, utilizing in-depth knowledge of sales cycles from initial contact through procurement
+ Engage in deep technical discussions beyond standard sales presentations and pitches while translating complex technical cybersecurity solutions into clear business value propositions for customers
+ Collaborate closely with cross-functional teams, including sales engineers, to provide tailored customer-centric solutions
+ Partner with Alliances to develop joint strategies, enhance customer engagement, and deliver innovative solutions for existing and prospective clients
+ Travel domestically as needed to meet with customers and attend key business events
**Your Experience**
+ 5+ years of field sales experience focusing on key customer accounts and delivering value to Enterprise or Major-level accounts in the cybersecurity industry
+ Extensive platform selling experience in complex sales with multiple buying centers.
+ Experience selling SIEM, EDR, or CNAPP (DevSecOps, CloudOps) solutions is highly preferred.
+ Established trusted relationships with CIOs and CISOs with the ability to influence and drive strategic conversations
+ Expertise in applying complex solution sales methodologies to drive results
+ Experience working with channel partners and a deep understanding of a channel-centric go-to-market strategy
+ Demonstrated ability to thrive in a fast-paced, high-growth startup environment while collaborating effectively with sales engineers and cross-functional teams
+ Experience operating in a continuous adoption, expansion, and upsell sales motion within a matrixed sales organization is preferred
+ Willingness to travel domestically as necessary to meet business needs
**The Team**
Our sales team members work hand-in-hand with large organizations around the world to keep their digital environments protected. We educate, inspire, and empower our potential clients in their journey to security.
As part of our sales team, you are empowered with unmatched systems and tools, constantly updated research and sales libraries, and a team built on joint success. You won't find someone at Palo Alto Networks that isn't committed to your success with everyone pitching in to assist when it comes to solutions selling, learning, and development. As a member of our sales team, you are driven by a solutions-focused sales environment and find fulfillment in working with clients to resolve incredibly complex cyberthreats. You are an amazing salesperson - you are just looking for something more substantial and challenging as your next step.
**Our Commitment**
We're problem solvers that take risks and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at .
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.

**The team you'll be working with:**
Our Public Sector Business Unit is growing strongly, and we are looking for an individual experienced in building application and data managed service functions to join the team. We are looking for a highly motivated individual who is capable of driving the growth in this area - building internal capabilities and helping to shape and sell operational support services to new and existing clients.
You will have a background in the Public Sector, preferably for a consultancy or systems integrator, and have a track record of successfully selling and delivering digital and data managed services. You will be a strong communicator, capable of generating written material of extremely high quality and presenting confidently. You will be comfortable with a wide range of technologies and solution types with a perspective that is broad rather than deep in any specific area. You will have a strong commercial understanding and be able to balance financial and budgetary constraints with customer aspirations. You will be used to working a fast-changing environment, forming new teams quickly, bringing organisation and structure where there is ambiguity and building strong working relationships. You will have a clear understanding of the requirements for working in secure high trust environments.
**What you'll be doing:**
Your role will span capability development, delivery oversight and pre-sales support. You will be responsible for leading pre-sales activities for opportunities related to application and data support services, typically as part of a formal procurement (e.g. RFx) or in support of a proactive campaign. In delivery, you will ensure that all services are delivered in line with customer expectations and oversee the work that your teams. From a capability perspective, you will mature ways-of-working and help build effective service delivery teams.
Your primary objectives will be to:
+ Rapidly qualify and assess new managed service opportunities.
+ Author creative and persuasive pre-sales content and thought leadership related to application and data support services.
+ Quickly distil customer needs or goals into a simple vision and story board that can act as a central pivot for pre-sales activities.
+ Lead service aspects of client pitches and negotiations.
+ Maintain a clear roadmap of activities to mature our digital and data support services for the Public Sector market.
+ Develop and maintain excellent relationships with relevant client stakeholders.
+ Oversee delivery across all application and data managed services for the delivery unit, retaining 'green' service status for all engagements, working with on-the-ground teams to develop resolution plans for any issues.
+ Build and leverage a wide senior-level internal network to navigate the global delivery organisation.
**What experience you'll bring:**
To take advantage of this opportunity you will need to be a highly structured individual with a rock-solid background in service delivery and extensive experience in leading pre-sales activities. You will have the ability to lead people and be comfortable working at both strategic and operational level:
+ You must have the ability to be bold, bring clarity and build confidence in our understanding of each opportunity.
+ Your experience will enable you to rapidly qualify opportunities and provide a view on complexity, opportunity size and risk.
+ You must excel at building relationships, influencing and orchestrating internal functions to build new services for our clients.
+ You must be capable of driving improvement in services, improving efficiencies and improving customer satisfaction.
+ You must be able to dig into detail when required, distilling information from on-the-ground teams and presenting to senior internal and client audiences - for example as part of recovering from a major service incident.
**Education and Experience**
+ 10+ years of service delivery experience with large, complex organisations, at least some of which has been within the UK Public Sector
+ Sales or pre-sales experience for application or data support opportunities, with demonstrable experience of shaping, costing and selling the service elements of solutions within the Public Sector.
+ Experience building teams and functions, scaling support organisations in response to increased demand.
+ Experience of defining and presenting service architectures in multi-supplier environments.
+ Experience of defining and implementing internal processes in line with UK government security standards, including building internal capabilities where required.
+ Excellent knowledge of industry standards and methods including ITIL 4.
+ Understanding of architectural concepts, across application, cloud infrastructure, data, and integration.
**Who we are:**
We're a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects.
Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.
For more information on Diversity, Equity and Inclusion please click here: Creating Inclusion Together at NTT DATA UK | NTT DATA ( we'll offer you:**
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.
You can find more information about NTT DATA UK & Ireland here: are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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A career at Microsoft will give you the opportunity to join a talented and passionate team in pursuit of helping our Local Government Customer in the East of England drive meaningful, positive change, with greater outcomes for Citizens, Communities and Businesses in the region they serve. You'll be given the reach, freedom and inspiration to make a difference and have a lasting impact. You'll have access to talented people, technology and tools that enable you to utilise your skills, drive and, most importantly, your imagination.
In the Local Public Services Team, we care deeply about supporting our customers to get the most out of the solutions they invest in. It is our responsibility to support better decisions that result in improved outcomes for the most vulnerable members of society. To do that, we need to help our customers become more productive, to get more from their data, and to digitise processes to free up time for their people to offer fantastic services, care and compassion to those citizens who need it the most.
To help our customers achieve this, Microsoft have a broad family of resources who bring diverse perspectives to our customers. Building alliances with varying stakeholders at our customer to support their Digital journey. The Account Executive plays a crucial role in building long lasting relationships with Chief Executives, Chief Digital and Data Officers, Chief Information Officers and other key business decision makers inspiring them to think differently about the opportunity presented by technology and the age of Generative AI.
We are currently looking for a Account Executive to lead our Local Government East customers on their individual and collective digital journeys. Embracing a challenger mindset, the successful candidate will orchestrate and lead their virtual teams and close opportunities with customers that will produce transformative business. The ambitions and challenges for customers are significant and the opportunity to transform and make an impact here has never been greater.
We would love to hear from you if you:
+ Have a passion for working in AI-led business transformation that delivers both short and long term impact.
+ Can articulate complex problems and solutions with clarity & challenge the status quo productively when needed to create new opportunities for growth for the client.
+ Can lead a multifunctional team and create a culture of inclusivity and ambition to deliver against the right business opportunities - without formal Management Accountability.
+ Have a can-do and tenacious attitude alongside a willingness to get stuck in to deliver client outcomes & unmatched discipline in project management
+ Have experience building and maintaining relationships with diverse stakeholders at different levels of the organization with the right level of provocation to be seen as a partner
+ Are self-motivated, results-driven, accountable, curious with the ability to work in a fast-paced and dynamic environment
**Responsibilities**
Strategic Customer Engagement: You will have a full understanding of customer's business needs, priorities, strategies, & deliver new insights on their business strategy to educate them on ways to address them jointly. Show long-term differentiated value for the customer. You will also have to proactively elevate relationships through multiple levels of the customer's organization to secure alignment and execution. You will always consider the 'bigger picture' for your customers, with the ability to absorb information, and be conceptual and creative in problem-solving excellence.
Business Relationship Owner: You will be responsible for defining the strategic vision and leading the transformation with the customer's CxO level Technology, Digital and Business Decision Makers (BDM). This requires leadership skills and ability to challenge conventional thinking. Success will come through achieving our customer's success.
Team Mobiliser and Orchestrator: You will need to learn how to navigate Microsoft, work across functions, and the eco-system, understand the systems - all to maximise the value to your customer. From exec sponsors to product experts & commercial leaders, you will need to be resourceful to ensure your customer is getting the full support across the organisation.
Sales Leader and Operational Excellence: Achieving results by understanding digital transformation drivers and customer priorities. Identifying new opportunities and helping customers accelerate their move to the digital age for their own benefit as well as their customers and stakeholders. Delivering consistent, repeatable achievement of revenue and consumption targets
Sales Challenger: Continuously building industry and technical knowledge. Bringing innovative industry solutions, benchmarks and references to C-level executives that drive greater efficiencies, optimization and increase customer satisfaction.
Strong Communicator: You will be able to articulate complex problems and solutions in a simple, logical, and impactful manner.
Inclusive Leader: With strong interpersonal skills you will create an inclusive culture within your team that embraces diversity and reflects our mission to empower every person and organisation on the planet to achieve more. You will have the ability to easily establish trust-based relationships and gain valuable insights through collaboration and communication with your customer and your team.
Key Player: Be able to bring your authentic self to everything you do, strive for excellence and set the example for others within the team. Taking a leadership position within our team without the burden of direct Management.
**Qualifications**
Have a substantial background and career serving public sector with a deep understanding of the challenges facing governments and the opportuntities presented by technology enabled change.
Be able to demonstrate how you can distill complex scenarios in to actions that deliver outcomes for customers and the businesses you have work with before.
Be able to deomnstrate board level engagement and a background of succesfully inspiring change and transformation through the exploitation of technology in real world government scenarios.
Demonstrate the ability to lead virtual teams of people without having direct Management responsibility. Creating clarity and direction from competing priorities.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

**Role** - The candidate will be hired as " **Service Line Specialist"** at Associate Director level reporting to UKI Market lead for GGM Intuitive Operations & Automation (IOA) business unit.
**Title -** **Service Line Specialist**
**Location:** UK - London
**Travel** - Weekly travel will vary depending on customer and prospect requirements.
**Summary of Department Focus:**
Intuitive Operations & Automation (IOA) business unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's Digital imperatives in the market. UKI is a high-growth region and IOA is looking at expanding its presence further. One of IOA's strategic growth objectives is UKI region markets and IOA is looking for a highly accomplished, results-driven sales executive to **originate, advance, and close large sales opportunities** in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the UKI MCU (Market Commercial Unit) leadership to drive **sales and business development** in a high growth and highly autonomous environment.
**Summary Job Description:**
+ Define and improve the go-to-market plans, offerings, and value propositions.
+ Drive sales and pipeline
+ Build strong internal relationships with Cognizant's UKI MCU & MDU (Market Commercial & Delivery Unit) leadership, IOA Commercial/Offshore Delivery Heads and other core leaders.
**Key Accountabilities**
+ **Closing Sales** - The main responsibility and focus of the role will be the growth of our IOA business within Europe. Specifically, win new deals in customer account per pre agreed targets.
+ **Sales Plan Creation** - A critical early task will be developing and executing a growth plan for Financial Services domain.
+ **Pipeline Management** - Among the critical tasks likely be featured in the sales plans, are developing the opportunity pipeline, qualifying high priority deals and winning new business in line with agreed targets.
+ **Demand Generation** - To work with IOA and UKI MCU teams to identify prospects, create marketing plans and take responsibility to engage new clients in conversation.
+ **Proposal Development** - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams.
+ **IOA Solution Development Oversight -** As a pursuit leader, partner with IOA solution architects, delivery teams and other horizontal practices (e.g., AIA, EAS) to create effective deal solutions.
+ **Deal Shaping / Pricing Development** - Develop creative deal shapes, commercial structures, and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams
+ **C-Level Client Relationship Building** - Build relationships across CXO levels in client organizations and developing executive level relationships.
+ **Renewal deals in the industry -** Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win these businesses in the industry.
**Key Competencies**
+ **BPO** - Deep understanding of Business process outsourcing/Digitization and able to engage Customers in BPO deal, solution, transition, and transformation shaping discussions.
+ **IOA Solution Development -** Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation.
+ **Industry Experience** - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery.
+ **Global Experience** - Significant international experience required including being conversant in global service delivery models - both shared services and IOA.
+ **Verbal Communication Skills** - Excellent public speaking and presentation skills including the ability to convey a set of complex and detailed deal elements in a compelling, engaging, and easy to understand manner suitable for C-level buyers.
**Written Communication Skills** - Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives.
**Approach to Work -** Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner.
**Knowledge**
+ **Global Business Services** - Client-facing GBS project experience is preferred.
+ **Technology** - Understanding of technology solutions is required, especially how it affect business and operations.
+ **Professional Contacts** - Existing strong relationships with third party advisors, industry analyst, and potential C-level buyers is preferred.
+ **Virtual Work Environment** - Experience working in a virtual home / office work environment is preferred.
**Experience**
+ Experience in selling Public Sector domain in BPO/Consulting services working for a blue-chip company with added advantage in Public Sector industry selling.
+ Executive-level interpersonal, verbal, written and presentation skills, good listener, ability to provide a trusted voice at the decision-making table and be an advocate of Cognizant's vision and value proposition.
+ Experience in proactively growing customer relationships within an account while expanding their understanding of the customer's business.
+ He/she should be able to meet/deliver annual sales target of 20M TCV.
**Qualifications**
+ **Degrees** - CPA, MBA, or advanced degree in related field is preferred.
**About Cognizant**
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 75 delivery centres worldwide and approximately 220,000 employees as of October 31, 2015, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and ranked among the top performing and fastest growing companies in the world. Visit us online at ** or follow us on Twitter: @Cognizant.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing data and intelligence at the core of business processes - and for that, we need you to join us.
**The Team:**
Our Enterprise Sales team is responsible for selling into Fortune 50-500 brands across EMEA and across Manufacturing, High Tech, Life Sciences, Utilities, Banking and Retail and more. Using a consultative sales approach, you will create and cultivate relationships to build and maintain customers for life.
**The work you'll do:**
+ Manage a small amount of Strategic Accounts in the UK predominantly focused on the Public Sector/Central Government
+ Engage cross Line-of-Business at C-level and below
+ Represent the entire Celonis suite of solutions from Order to Cash, Procure to Pay, Accounts Receivable, Accounts Payable, Sustainability, and Opportunity Management
+ Hold an individual revenue target for closing six-figure deals within these accounts
+ Engage closely with Partners, especially Big4, other consulting firms, and SaaS partners
+ Engage closely with your virtual team including business development representatives, marketing managers, partner managers, sales engineers / pre-sales, customer success managers, professional services, implementation partners.
**The qualifications you need:**
+ Experience selling enterprise software at C-level in a new business focused field sales role (CFO, CPO, COO.)
+ Experience selling to Enterprise accounts
+ Ability to manage long and complex sales cycles with multiple stakeholders
+ Have proven experience working with Partners, i.e. Consulting firms and Enterprise Tech
+ Ability to adapt to a fast moving, ever changing, high growth environment and approach challenges with positivity, creative thinking, and a growth mindset
+ Willingness to be collaborative, inclusive, to embrace diversity and to have strong interpersonal skills #differentmakesusbetter
+ Ability to leverage internal resources and work as a team #bestteamwins
**What Celonis Can Offer You:**
+ **Pioneer Innovation:** Work with the leading, award-winning process mining technology, shaping the future of business.
+ **Accelerate Your Growth:** Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
+ **Receive Exceptional Benefits:** Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more ( . Interns and working students explore your benefits here ( .
+ **Prioritize Your Well-being:** Access to resources such as gym subsidies, counseling, and well-being programs.
+ **Connect and Belong:** Find community and support through dedicated inclusion and belonging programs.
+ **Make Meaningful Impact:** Be part of a company driven by strong values ( that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
+ **Collaborate Globally:** Join a dynamic, international team of talented individuals.
+ **Empowered Environment:** Contribute your ideas in an open culture with autonomous teams.
**About Us:**
Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.
Get familiar with the Celonis Process Intelligence Platform by watching this video ( .
**Celonis Inclusion Statement:**
At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.
**Your Privacy:**
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices ( submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process ( .
Please be aware of common job offer scams, impersonators and frauds. Learn more here ( .