53 Head Of Emea Retail And Ecom Centre Of Excellence jobs in the United Kingdom

Join the Mission to Shape a Sustainable, Net-Zero Future!

We're looking for a passionate and innovative Head of Procurement Centre of Excellence to join a forward-thinking fast paced Utilities/Public Sector organization committed to achieving a net-zero carbon neutral future. You will be at the forefront of delivering robust procurement practices and processes for an organisation dedicated to embedding environmental responsibility into everything they do, ensuring that they deliver long-term value to both the community and the planet.

You must have significant experience in public sector procurement, with a proven track record of leading procurement functions or Centres of Excellence in a complex, regulated greenfield/transformation environment.

Role Overview:

The Procurement Centre of Excellence will be responsible for establishing and leading a strategic framework for procurement activities across the organization. This will include providing expert guidance, ensuring compliance with the latest public sector procurement regulations, and driving continuous improvement initiatives. You will work closely with senior leadership, stakeholders, and external partners to maximize value, mitigate risks, and enhance procurement capabilities.

Key Responsibilities:

• Strategic Leadership: Lead the development and implementation of a procurement strategy aligned with organizational goals and public sector best practices.
• Governance & Compliance: Oversee and maintain governance frameworks to ensure adherence to procurement policies, regulations, and ethical standards.
• Procurement Excellence: Promote and champion the application of procurement best practices, ensuring high standards of service delivery and value for money.
• Continuous Improvement: Identify opportunities for process improvements, efficiencies, and innovation within the procurement function.
• Stakeholder Management: Build and maintain effective relationships with internal teams, external suppliers, and government agencies to ensure alignment on procurement priorities and objectives.
• Reporting & Analytics: Provide timely and accurate procurement data, reports, and insights to senior leadership, driving informed decision-making.

Key Skills & Experience:

• Experience : Significant experience in public sector procurement, with a proven track record of leading procurement functions or Centres of Excellence in a complex, regulated environment.
• Leadership: Strong leadership and management skills with the ability to inspire and develop teams, foster collaboration, and influence stakeholders at all levels.
• Expert Knowledge: Deep understanding of public sector procurement regulations, policies, and best practices within the public sector.
• Analytical & Strategic Thinking: Excellent analytical skills with the ability to develop and implement strategic procurement plans and initiatives.
• Communication Skills: Exceptional communication and negotiation skills, with the ability to effectively engage with senior leaders, stakeholders, and suppliers.
• Qualifications: Relevant professional qualifications in procurement (e.g., CIPS, MCIPS) and a degree in a relevant field is desirable.

THIS ROLE CAN BE BASED IN LONDON, S.E OR MIDLANDS - 1-2 DAYS ON SITE PER WEEK

An innovative and fast paced Utilities/Public Sector organisation require a Head of Procurement - Centre of Excellence. This role will lead the development and implementation of best practices, processes, and strategies to enhance procurement efficiency and effectiveness. The organisation is dedicated to embedding environmental responsibility in everything they do and are commited to achieving a n.

WHJS1_UKTJ

Join the Mission to Shape a Sustainable, Net-Zero Future!

We're looking for a passionate and innovative Head of Procurement Centre of Excellence to join a forward-thinking fast paced Utilities/Public Sector organization committed to achieving a net-zero carbon neutral future. You will be at the forefront of delivering robust procurement practices and processes for an organisation dedicated to embed.

WHJS1_UKTJ

Retail Excellence Manager | Athlesiure/ Sneakers | Greater Manchester | Salary up to 55k+ Benefits

The Retail Excellence Manager will be the driving force behind delivering exceptional service and turning every store visit into a sale.

You'll set the standard for how we connect with customers, train our teams to sell with confidence, and make sure every store is smashing its service and conversion goals.

Experience with service-first, experiential retailers is highly valued, as these environments demand the perfect blend of brand storytelling, customer engagement, and commercial focus.

Retail Excellence Manager Key Responsibilities

Service Excellence

• Define and roll out Footasylum's service standards across all stores, ensuring every customer gets a best-in-class experience.
• Partner with Area and Store Managers to embed service behaviours that reflect our streetwear culture and brand identity.
• Carry out service audits and in-store observations to spot opportunities and coach on the spot.
• Lead service training and refreshers for retail teams, keeping delivery authentic and relevant to our customers.
• Monitor customer feedback, reviews, and satisfaction scores to create targeted improvement plans.

Conversion & Sales Performance

• Analyse store KPIs (conversion, ATV, UPT, and footfall) to identify performance gaps.
• Work with merchandising and retail operations to remove barriers to selling - whether that's stock flow, product presentation, or staff deployment.
• Lead conversion uplift projects for underperforming stores and track the results.
• Coach teams on effective selling skills inspired by premium retail techniques, from active listening to upselling and cross-selling in a way that feels natural.
• Share best practice from top-performing stores and draw on high-touch service models

Coaching & Capability

• Oversee a retail excellence team whose aim is to deliver industry leading service
• Be a visible presence in the field, supporting Store and Assistant Managers with hands-on coaching.
• Develop conversion champions within stores to keep momentum going between visits.

Collaboration

• Work with Retail Operations to ensure service and selling are built into daily store routines.
• Partner with HR/L&D to keep training content fresh, interactive, and reflective of the Footasylum customer.

KPIs & Measures of Success

• Conversion rate growth across stores.
• Improvement in average transaction value and units per transaction.
• Increase in customer satisfaction and positive feedback.
• Reduction in performance gaps between top and bottom quartile stores.
• Service audit pass rates.

About You

• Experience working with some of the highstreets best, fast paced, customer centric environments where sales and service quality are paramount to creating great customer experiences.
• Strong analytical skills to interpret performance data and take decisive action.
• A confident coach with the ability to inspire and influence at all levels.
• Experience delivering measurable improvements in service, conversion, and customer loyalty.
• A natural connection with youth culture, streetwear trends, and customer mindset.

BBBH34256

Join our journey to create a new experience for The National Lottery and help us to power change for the greater good.

We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy.

While the main contribution of The National Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.  Join us as we embark on a once-in-a-lifetime, largescale transformation journey by creating a National Lottery that delivers more money to good causes.  

We’ll talk a bit more about us further down the page, but for now – let’s talk about the role and who we’re looking for…

A bit about the role…

This role works within the Retail Excellence Team, whose mission is to bring The National Lottery (TNL) to life for retailers.

The team owns the development of the Retail Excellence Plan, culminating in the Retail Impact Map, which assesses everything impacting retail at any given time to ensure retailers are clear, confident, and, most importantly, consistent in their approach.

From this, a Retailer Training Plan is executed to design, create and deploy all retailer knowledge, awareness and materials, ensuring timings and requirements are aligned to the overarching Annual Business Plan.

The team leads on the scoping and delivery of Retail Responsible Play and Social Value Initiatives, within Retail and across Allwyn, and works cross functionally to ensure priorities, timings and requirements are considered within our bid commitments.

As such, the teams lead the development of all necessary policies, processes and procedures in relation to the Retailer Excellence and Enablement.

What you’ll be doing…

Retailer Experience

• Create, own and maintain the Retailer Impact Matrix (from the retailer Impact Map), identifying and modelling key risks and exposure, identifying mitigations and ideating resolutions for consideration by the Retail Leadership Team.
• Own and catalogue key insights, pain points and proposed initiatives and actions across working groups such as retail Experience Working Group, Region of Excellence etc. To ensure consistency of approach to all programmes’ aimed at improving retail.
• Support with the production of reports, playbacks, measures – and own the innovation of trackers and modernised tools.
• Work with the Retail Excellence Manager and Senior Retail Excellence Manager to plan, manage and deliver the Region of Excellence testing ground program.

Reporting (Topical)

• Become an Excel expert with a thirst for data, insight and the story within the data.
• Become a BI expert for the training of the platform, and day to day, the monitoring and distribution of required reports.

Retailer Training entre (RTC) requirements

• Support the Retail Excellence Manager with RTC requirements and act as a conduit between Excellence and Systems teams.
• Project manage the negotiation for delivery of improvements, mitigations, risks and operational changes for the benefit of Excellence and Retailer Experience, with the Systems Team leading.
• Work with the Systems team to ensure all Independent and Multi-site retailers are active users and deliver the Retention and Acquisition strategy to keep numbers to target
• Own and maintain all topical reporting and insight for all training packets (terminal asset usage, Snappy Shopper, Scratchcards etc.)
• Manage the overall content delivery and distribution across the entire RTC back-end management system to all retailers.

Social Value

• Become the lead for social value projects such Local Retail Champions deliver
• Be the ‘Champion of Champions’ working across Retail Excellence, RST, CDT, Channels and Supply Chain to ensure Champs are in place and making impact across all requirements.
• Contribute to and vastly improve Accessibility standards across all retail touchpoints (assets, systems, tools) as Accessibility lead.

Governance and Assurance

• Analyse multiple data sources from Power BI, systems and internal feeds to identify retail improvement ideas and strategies and feed the Continual Improvement Program.
• Ongoing monitoring of OPMs through the delivery of weekly, monthly and quarterly reporting to inform all appropriate governance forums.
• Production of governance overviews and updates to the Retail Leadership Streering Group RCSG, the Gambling Commission
• Become an expert in the intricacies of what governance retail abides by and champions application, continuity and compliance.
• Support all internal audit deadlines and requirements as necessary from Business Assurance Teams.
• Assist in updating policies, processes and procedures in conjunction with Business Assurance timings.
• Support any Integrity requirements across Op Guardian with the retail Excellence Manager – Integrity as necessary.

Creative delivery

• Provide regular updates and briefing materials, as required, to all Retail facing teams (RST, CDT, C&RC, NAT).

What experience we’re looking for…

Essential Criteria  

• Operational experience working directly with Retailers, especially Independent Stores (Field Sales / Retail Coordination).
• High proficiency in using Excel and managing large sets of data (pivot tables, v-look-up etc.).
• Enhanced data analysis skills via Excel and Power BI to identify growth opportunities and enable change
• Proven experience in using internal systems/software and managing inputs effectively
• Strong stakeholder management skills with a demonstrable ability to establish effective working relationships
• Exceptional verbal and written communication skills via the Microsoft Office suite of products

Preferred Criteria  

• Demonstrable experience with Learning Management Systems (LMS/LXP) management
• Knowledge of customers’ competitors and Allwyn’s competitors

Key Measures of Success:

• Improved Retailer experience via the successful delivery of continuous improvement projects, via strategic planning and analysis of Retail requirements
• Delivery of reports and measures accurately and on time
• Improved Retailer Satisfaction measured by successful delivery of the Retail Excellence plan and KPI’s.
• Tangible enhancements to retail operations or training identified and implemented via the Retail Continuous Improvement Programme

About us:

We’ve developed ground-breaking technologies, built player protection frameworks, and have a proven track record of making lotteries better. 

• Innovation - We pride ourselves on it! We’re constantly looking for new ways to excite our customers, bringing new products to enjoy which is all underpinned by our responsible play values and making them accessible to all.
• Giving back – Did you know that playing the lottery generates around £30m a week for charities and good causes in the UK? Our aim is to have doubled this number by the end of the first 10 year licence
• Sustainability – Our aim to be net zero by 2030 which would make us the first lottery provider globally to achieve this
• Inclusion and accessibility – We are making all parts of The National Lottery inclusive – whether you play a game in a store or online. 

If you need any assistance or adjustments to this job description or in the application process, please contact a member of the talent team at and we’ll be happy to help. 

**Being the custodians of the National Lottery license is a big responsibility, so all of our roles are subject to extensive background checks**

An inclusive reward offering with wellbeing at the centre…

At Allwyn, we’ve put together a range of inclusive benefits and policies to support our colleagues at every stage of their lives and careers.

Here’s a list of some of the fantastic benefits we offer…

• Company bonus scheme
• Matched pension contributions up to 8.5%
• 26 days annual leave + 2 Life Days (and bank holidays)
• Complimentary Private Medical
• Life Assurance
• Enhanced Maternity & Paternity leave
• £500 wellness allowance
• Access to nutritional advisor and personal trainers
• Discounted Health Assessments
• Complimentary Financial coaching

Our benefits and policies reflect our commitment to wellbeing and inclusivity and are enhanced with features that benefit our colleagues (and their families). By offering a variety of benefits that support our colleagues, we continue to create a place of work where people feel rewarded and can succeed.

A place of belonging…

We want to create one of the UK’s most inclusive organisations – where people can bring the best of themselves, to do their best work, every day, for the benefit of good causes.

Allwyn is an Equal Opportunity Employer which prides itself in being diverse and inclusive. We do not tolerate discrimination, harassment, or victimisation in the workplace.  All employment decisions at Allwyn are based on the business needs, the job requirements, and the individual qualifications.  Allwyn encourages applications from individuals regardless of age, disability (visible or hidden), sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

We are a Disability Confident Leader which means we’ve taken proactive steps to ensure our workplace is accessible and inclusive for disabled colleagues and candidates. As part of this we offer an interview to disabled applicants who meet the essential requirements of the job.

Are you an early riser with an eye for detail and a love for beauty? We’re on the lookout for a **Retail Excellence Specialist* * to help bring our store to life before the doors open. From perfecting displays to ensuring everything sparkles, you’ll play a key role in setting the tone for a flawless customer experience.

What You’ll Be Doing:
- Transform the store each morning to reflect our brand’s premium standards  
- Style shelves, refresh testers, and finesse visual displays  
- Replenish stock and ensure everything is clean, tidy, and ready to shine  
- Work closely with the team to create a welcoming, on-brand environment  

This is a perfect role for someone who wants to stay connected to the retail world, loves beauty, and enjoys making things beautiful—before most people have had their first coffee.

Hours: 7:00 AM – 10:00 AM, 5 days/week  

- You’ve worked in retail before—bonus points if it was in **beauty or cosmetics**  
- You’re reliable, self-motivated, and love getting things just right  
- You thrive in the quiet buzz of early mornings and enjoy working behind the scenes  
- You understand how a store ticks and know what makes a great first impression  

About Us

In Print We Trust is one of the UK’s fastest-growing brands, known for our graphic tees worn by Charli D’Amelio, Madeline Argy, and the Beckhams. As we scale we're looking for an obsessive head of ecom for IPWT and our other brands. if you live and breathe offers, funnels and browse ClickBank and Pinterest in equal measure, this is perfect for you.

What you’ll own

• Conversion-rate optimisation across the whole funnel (site tests, checkout, payments).
• We want someone who will obsess over RPV - but with great taste and design sense.
• Email/SMS lifecycle: segmentation, offers, automated flows.
• Merchandising calendar: when to launch, discount, bundle or upsell.
• Daily reporting on RPV, AOV and list-driven revenue.

You should already

• Understand offers deeply -
• Be fluent in GA4, Klaviyo (or equivalent) and A/B-testing stacks (ABConvert/Intelligems)
• Think in LTV/RPV, not vanity metrics.
• Write copy and queries with equal ease.
• Your Twitter feed should be full of Norse Organics, Primal Queens, Skims, Javvy Coffee, test concepts.

Important:  you do not need to live and breathe fashion - learning quickly is more interesting than just happening to have started your career in the same industry! Some of the best people working here are more David Mitchell, less Charli D'Amelio.

• Formal management of EMEA Prudential Reporting team.
• Lead the delivery of prudential regulatory reporting requirements (FCA, EBA, NFA, CFTC, & DFSA)
• Lead the planning and delivery of annual statutory accounts for EMEA controlled entities
• Working with the business to optimise return on capital across EMEA
• Responsible for the Finance inputs into the EMEA Internal Capital Adequacy and Risk Assessment (ICARA).
• Draft technical papers for approval to support prudential and accounting decisions
• Manage and develop the team. Assign work and provide guidance, coaching and support.
• Continue to develop the ongoing monthly analytical review process for Legal Entities, investigating and documenting material variances.
• Design effective financial resource monitoring, working closely with Risk and Business.
• Consume the new EMEA Sub-Group consolidation process from Group Finance, and implement a consolidation framework at the EMEA level to support both financial and prudential reporting requirements.
• Support process and control (path to green) improvements across the Finance team.
• Foster strong working relationships across wider EMEA Finance team, Group Finance, Company Secretarial team and the external auditors.
  
  

• Understanding of both the accounting (IFRS) and prudential environment is required.
• Finance Professional (ACA, CIMA, ACCA, MBA Finance) with significant post qualification experience in financial and/or regulatory control roles.
• Experience in delivering new reporting requirements and process change.
• Skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook etc.).
  
  

• Experience of Oracle Financials and Onestream preferred.
• Able to demonstrate an ability to professionally develop staff, ensuing load balances are correct and extracting the best out of the team resources.
• Excellent written and verbal communication skills required.
• Demonstrated organisation skills including multi-tasking, prioritisation and delivery.
• Self-motivated and goal orientated, taking responsibility and ownership.
• Ability to identify problems, propose and implement solutions.
• Accurate deliverables without loss of clarity, timeliness or sight of the bigger picture.