1,464 Head Of Operations Benelux jobs in the United Kingdom

Reporting to: Co-Executive Director

Contract type: Permanent, full-time (with probation period)

Benefits:

• 25 days annual leave per annum, plus UK public and bank holidays (pro rata)
• Office closure for a week in December and August
• Annual leave allocation increases annually by one day (up to a maximum of five days)
• 10% employer pension contribution
• Other standard Foxglove benefits

About us

Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.  

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models , supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We're urging competition regulators worldwide to stop Google’s theft of independent news . We’ve filed the UK’s first legal challenge to a data centre permission decision over the government’s failure to properly assess their environmental impact. We’ve forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm , helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.

We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.

The role

As Head of Operations, you will lead all operational functions of Foxglove. You will ensure that our finance, HR, legal compliance, fundraising, systems and internal processes enable the organisation to carry out its mission effectively. You’ll work across Foxglove and closely with leadership, as well as with external partners to build a resilient and well-governed organisation, able to manage growth and complexity while staying mission driven. This role manages one member of staff and multiple consultants.

Key responsibilities include, but are not limited to:

Financial Management & Accounting:

1. Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
2. Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
3. Manage relationships with external accountants, auditors, banks, and financial service providers.
4. Ensure appropriate and best practice financial policies and controls are in place.
5. Ensure financial risk is identified and managed appropriately.

Fundraising & Development:

1. Contribute to the organisation’s fundraising strategy in collaboration with the Co-Executive Directors and Head of Strategy.
2. Ensure systems are in place to track and manage grants, philanthropic donations, and other income streams.
3. Support the preparation of funding proposals and reports and ensure accurate and timely reporting to funders.
4. Support relationship management with key donors, foundations and partners.

Operational Systems & Processes:

1. Develop and maintain efficient operational processes and systems (e.g. finance, HR, IT, data protection, office management).
2. Ensure proper policies and procedures are in place for procurement, vendor management, travel & expenses, and record-keeping.
3. Oversee the infrastructure that supports remote / hybrid working, ensuring tools and systems support collaboration, security, and productivity.

Compliance, Risk & Governance:

1. Lead on organisational compliance: legal, regulatory, health & safety, data protection / GDPR, employment law.
2. Ensure the organisation’s policies and procedures are best practice, legally compliant and up to date.
3. Establish and monitor risk management frameworks and our risk register.
4. Support governance structures (internal reporting, director meetings etc.), ensuring decisions are well informed and documented.

Human Resources & People Operations:

1. Oversee recruitment, onboarding, performance management, and staff development.
2. Ensure policies on equality, diversity, inclusion and wellbeing are embedded in how we work.
3. Foster a positive culture in line with Foxglove’s values.

Team Leadership & Collaboration:

1. Lead the operations team, ensuring clarity of roles, responsibilities, performance and support.
2. Work closely with the rest of organisation including the legal teams and advocacy to ensure operations enables, not hinders, impact.
3. Contribute to organisational strategy, helping translate strategic ambitions into operational plans.

Person specification

Below are the essential and desirable criteria for a successful candidate.

Essential:

• Qualified accountant (e.g. ACA, ACCA, CIMA or equivalent), with proven experience in financial oversight and reporting
• Minimum of 5-7 years of senior operations / finance / business operations experience, including line management
• Strong experience of budgeting, forecasting, audit & financial compliance
• Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail
• Strong risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
• Highly organised and able to manage multiple priorities; excellent time-management skills
• Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly
• Strong collaboration skills; ability to work across teams; good leadership and people management skills

Desirable:

• Experience of operating in non-profit / mission-driven / legal organisations
• Legal or compliance experience
• Experience of international operations, dealing with cross-border legal / regulatory issues
• Experience of change management and scaling teams or systems
• Understanding of, or interest in, legal, tech justice issues
• Experience of hybrid / remote team leadership
• Experience with fundraising finances, grants management, donor reports

Please note we know this role is wide in scope, if you meet some but not all the criteria and are interested in applying please reach out – we are keen to hear from you.

Length and salary

This is a permanent full-time role with six-month probation period.

How to apply

Please make your application via the button below, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid to late-November for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff here .

If you require any reasonable adjustments to complete this process, or have any questions, please get in touch with us: .

If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy here .

The Company

A highly respected, award-winning property advisory and management firm, renowned for its expertise in the realm of luxury residential, mixed-use, and branded developments, is seeking a Head of Operations for a newly established position. Exclusively advising the premium market and catering to ultra-high-net-worth individuals, our client boasts a market-leading multi-billion-pound contracted portfolio, encompassing some of the most prestigious developments, brands, and clientele in the industry.

The Role

Reporting to the senior leadership team, this individual will serve as the operational backbone for our client translating executive vision into measurable results while working closely with the head office to ensure seamless delivery of premium services. Key areas of role coverage will include:

• Executive Support & Strategic Leadership
• Operations Management & Process Excellence
• Team Leadership & Development
• Technology Infrastructure & Information Management
• Financial Operations & Management
• Legal, Regulatory & Risk Management

The Candidate

• Minimum 10 years of progressive leadership experience within the luxury services sector, with demonstratable expertise in super prime property, hospitality or luxury market segments (essential)
• Understanding of high-net-worth client and institutional client expectations and the operational requirements of delivering excellence in services
• Proven ability to navigate complex regulatory environments and compliance requirements at pace

Remuneration and progression

The salary will depend on prior experience but there is an expected range for the role of £100,000 - £120,000 plus benefits and bonus.

The Opportunity

This opportunity offers the chance to join a highly distinguished, market-dominating business renowned for its excellence within the super-prime sector. Our client upholds the highest standards of professionalism and quality combining this with dynamic, innovative solutions to its clients. The successful candidate will play a crucial role in maintaining and enhancing the company’s market leading position as it continues to expand its exceptional service offering into new markets.

For more information please contact Lucy Cook- / +44 (0)

£55K - £60K DOE | FLEXIBLE HOURS | EXETER

A dynamic and fast-growing organisation operating in the technical and outdoor equipment sector, this company supplies specialist products to both government-funded and international clients. With around 30 staff and ambitious growth plans, they combine a strong sense of community with a professional, high-performance culture. The business is proud of its collaborative environment, where teamwork, trust, and shared success are central to everything they do.

The Role

This Head of Operations role will take the lead on the operational function, encompassing sales administration, logistics, purchasing, and systems. Reporting directly to the Managing Director, the position combines strategic oversight with hands-on involvement, perfect for someone who excels in a dynamic, fast-moving environment and is passionate about enhancing processes, streamlining systems, and boosting team performance.

Key Responsibilities of the Head of Operations:

• Lead and develop a small, experienced operations team, fostering collaboration and accountability.
• Oversee day-to-day operational functions across purchasing, order management, logistics, and stock control.
• Drive efficiency in systems and processes (including ERP and CRM tools) while ensuring data accuracy and compliance.
• Support the delivery of ISO standards and continuous improvement projects aligned with company objectives.

Requirements of the Head of Operations:

• Proven track record in operations leadership within a fast-moving, product-based environment.
• Strong working knowledge of operational systems (e.g., ERP, CRM, project management tools).
• Excellent communication and people management skills, with a down-to-earth, engaging leadership style.
• Experience with international logistics, imports/exports, and operational compliance (ISO) highly desirable.

Benefits:

• Nest pension
• Private healthcare and dental care after successful completion of the probation period
• Opportunities for personal growth and development
• Participate in the cycle-to-work scheme after successful completion of the probation period
• Enjoy a vibrant employee-centric culture, with events for you and your family
• Get the technology you need to excel in your role
• Free parking

If you’re a confident, capable operations leader looking for a role where you can truly make an impact, this could be the perfect next step.

Note on Sponsorship: We regret to inform you that at this time, we are unable to offer sponsorship for work authorisation for this role. Therefore, candidates must possess valid authorisation to work in the UK without requiring visa sponsorship.

Recruitment Consultant: Georgia Parkhouse

Reference: 11036

HEAD OF OPERATIONS

LONDON

ALL-DAY DINING. GLOBAL FLAVOURS. SERIOUS COFFEE. WARM HOSPITALITY.

What’s in it for you?

• Salary up to £95K
• 100% off food when you visit
• Free team meals on shift
• Retail Coffee discounts
• Mental health support through Hospitality Action
• Bike to Work scheme
• Birthday meal (£5 voucher) and yearly 00 voucher on anniversary
• Access to financial health education and support
• Team trips for superstars and team parties and events

Who are they?

They’re a group of creative, community-minded hospitality people who believe food and coffee are just the start. Since opening their first site in 2010, they’ve grown into a collection of London restaurants and a roastery known for bold flavours, great vibes, and genuine connection.

Certified for doing business the right way — for people, planet, and purpose — they’re proof that hospitality can be both high-performing and human.

What you’ll get up to?

• Lead multi-site restaurant operations, ensuring every guest and team member enjoys an exceptional experience.
• Drive performance across sales, profitability, and operational standards.
• Develop and mentor operational leaders to build a high-performing, empowered team.
• Partner with senior leadership to shape growth strategy and open new sites.
• Champion a culture of innovation, sustainability, and best-in-class hospitalit - delivered through teams.

Your DNA:

• A proven multi-site Operations Manager - a true hospitality leader who thrives in fast-paced environments.
• Commercially sharp — balancing great guest experiences with strong financial results.
• A natural coach who inspires and empowers teams to deliver their best.
• Strategic and decisive, with the ability to turn vision into action.
• Passionate about people, planet, and purpose — and proud to lead by example.

Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by visiting our website.

If you know a friend who is looking for their next hospitality job, why not refer them to us?

Drop us an email.

If we help them land their next role, you'll receive up to £250 worth of Hi Street vouchers as our way of saying thanks. Boom!

We are Sixty Eight People. Through People, we will revolutionise our industry!

HEAD OF OPERATIONS

LONDON

ALL-DAY DINING. GLOBAL FLAVOURS. SERIOUS COFFEE. WARM HOSPITALITY.

What’s in it for you?

• Salary up to £95K
• 100% off food when you visit
• Free team meals on shift
• Retail Coffee discounts
• Mental health support through Hospitality Action
• Bike to Work scheme
• Birthday meal (£5 voucher) and yearly 00 voucher on anniversary
• Access to financial health education and support
• Team trips for superstars and team parties and events

Who are they?

They’re a group of creative, community-minded hospitality people who believe food and coffee are just the start. Since opening their first site in 2010, they’ve grown into a collection of London restaurants and a roastery known for bold flavours, great vibes, and genuine connection.

Certified for doing business the right way — for people, planet, and purpose — they’re proof that hospitality can be both high-performing and human.

What you’ll get up to?

• Lead multi-site restaurant operations, ensuring every guest and team member enjoys an exceptional experience.
• Drive performance across sales, profitability, and operational standards.
• Develop and mentor operational leaders to build a high-performing, empowered team.
• Partner with senior leadership to shape growth strategy and open new sites.
• Champion a culture of innovation, sustainability, and best-in-class hospitalit - delivered through teams.

Your DNA:

• A proven multi-site Operations Manager - a true hospitality leader who thrives in fast-paced environments.
• Commercially sharp — balancing great guest experiences with strong financial results.
• A natural coach who inspires and empowers teams to deliver their best.
• Strategic and decisive, with the ability to turn vision into action.
• Passionate about people, planet, and purpose — and proud to lead by example.

Sound great? Please apply below. Not for you but still looking for your dream role? We will help you with your next move. Drop us a message or check out more roles by visiting our website.

If you know a friend who is looking for their next hospitality job, why not refer them to us?

Drop us an email.

If we help them land their next role, you'll receive up to £250 worth of Hi Street vouchers as our way of saying thanks. Boom!

We are Sixty Eight People. Through People, we will revolutionise our industry!

Head of Operations – Independent Hospitality Group (West London)

A fast-growing hospitality group is seeking a Head of Operations to oversee two leading casual dining venues in London. This is a hands-on leadership role for someone who thrives in fast-paced, high-energy environments and lives and breathes hospitality.

The Role

• Lead operations across two well-known café and casual dining venues
• Mentor and coach GMs and AGMs, developing strong leadership at site level
• Maintain top service, food quality, and guest satisfaction standards
• Oversee budgeting, rotas, and supplier management
• Drive structure, accountability, and operational excellence
• Step in on the floor when needed, leading by example
• Champion training, compliance, and H&S standards
• Support menu and drinks development with on-trend ideas

The Offer

• £70,000 base salary
• £15,600 service charge
• Individual site incentives + long-term bonus plan
• Permanent role with progression potential to oversee future venues

The Ideal Candidate

• Experienced multi-site operator or senior GM ready to step up
• Energetic, people-first leader with strong organisational skills
• Calm under pressure, decisive, and solutions-focused
• Strong understanding of café/casual dining operations
• Confident managing budgets, systems, and teams

Timing

• Start: Late December or early January
• Two-week handover with the outgoing Head of Operations

If you’re a natural organiser who leads from the front, inspires teams, and keeps standards sky-high, this is your next step.

Head of Operations – Independent Hospitality Group (West London)

A fast-growing hospitality group is seeking a Head of Operations to oversee two leading casual dining venues in London. This is a hands-on leadership role for someone who thrives in fast-paced, high-energy environments and lives and breathes hospitality.

The Role

• Lead operations across two well-known café and casual dining venues
• Mentor and coach GMs and AGMs, developing strong leadership at site level
• Maintain top service, food quality, and guest satisfaction standards
• Oversee budgeting, rotas, and supplier management
• Drive structure, accountability, and operational excellence
• Step in on the floor when needed, leading by example
• Champion training, compliance, and H&S standards
• Support menu and drinks development with on-trend ideas

The Offer

• £70,000 base salary
• £15,600 service charge
• Individual site incentives + long-term bonus plan
• Permanent role with progression potential to oversee future venues

The Ideal Candidate

• Experienced multi-site operator or senior GM ready to step up
• Energetic, people-first leader with strong organisational skills
• Calm under pressure, decisive, and solutions-focused
• Strong understanding of café/casual dining operations
• Confident managing budgets, systems, and teams

Timing

• Start: Late December or early January
• Two-week handover with the outgoing Head of Operations

If you’re a natural organiser who leads from the front, inspires teams, and keeps standards sky-high, this is your next step.

Here at Ruby Energy we have have an exciting opportunity.

We’re now looking for a dynamic Head of Operations to lead our key customer-facing energy functions in Metering, Billing, SPA, Smart Metering, Settlements, and Complaints. You’ll drive operational excellence, regulatory compliance, and customer satisfaction while ensuring every department performs efficiently and collaboratively.

Reporting to the Customer Service Director, you’ll provide strategic direction and performance oversight across all teams, shaping how we deliver exceptional service and meet our business goals.

Important: This position is on-site in Fleetwood, Lancashire. Remote or hybrid working options are not available. Candidates must be able to commute to the location.

Benefits:

• Working hours - Monday to Friday
• Buy & Sell Annual Leave Scheme
• Company Pension
• Referral program
• Free onsite parking
• Employee Assistance Programme (EAP)
• Career development
• Employee Recognition Incentives
• Company events
• Monthly dress down days
• Tea & coffee facilities & On-site Canteen
• Local discounts / benefits
• Early Finish Fridays

Key Responsibilities (but not limited to):

• Provide strategic leadership and operational management of our Metering, Billing, SPA ,Settlements and complaints, ensuring each department meets service, quality, and compliance targets.
• Oversee performance across Complaints, Smart Metering, Settlements, and Billing teams, ensuring efficient processes and continuous improvement.
• Develop and implement operational plans to improve customer satisfaction, operational efficiency, productivity and profitability
• Ensure all operations understand and comply with industry regulations (Ofgem, DCUSA, BSC, etc.) and internal governance standards.
• Manage budgets, forecast resources, and develop financial strategies to improve targets and profitability
• Lead cross-departmental collaboration to resolve systemic issues, enhance data accuracy, and improve customer journey outcomes.
• Drive a culture of accountability, continuous improvement, and employee engagement across all operational teams.
• Monitor and analyse performance data and KPIs, providing insight and recommendations to the Customer Service Director and senior leadership team.
• Act as escalation point for complex operational or customer issues.
• Support change initiatives, system improvements, and process automation to optimise operational efficiency.
• Mentor and develop Heads of Department, ensuring robust succession planning and leadership capability within the teams.
• Partner with IT, Compliance, and Finance to deliver business change and operational readiness for new initiatives.

Qualifications and Requirements:

• Proven experience in a senior operational management role within the energy, utilities, or similar regulated sector.
• Strong leadership experience managing senior managers or heads of department.
• Excellent understanding of energy industry processes (Metering, Billing, Settlements, SPA, etc.).
• Financial planning and budget management
• Track record of improving operational performance, customer satisfaction, and process efficiency.
• Strong analytical and problem-solving skills, with ability to interpret complex data.
• Knowledge of regulatory requirements and compliance obligations within energy markets.
• Excellent communication, stakeholder management, and influencing skills.

Desirable :

• Experience working with Smart Metering programmes or industry data flows.
• Lean Six Sigma or similar process improvement background.
• Experience implementing digital or automation initiatives in an operational environment.

Key Competencies

• Strategic thinker with strong operational focus
• Customer-centric mindset
• Collaborative leadership
• People Management skills
• Results-driven and commercially aware
• Strong governance and compliance orientation
• Influential communicator with cross-functional teams

Our Journey

Launched in 2002, we’re experts in commercial utilities and we know what it takes to deliver high levels of customer service. With our Head Office in Fleetwood, Lancashire, and offices in Manchester, we are positioned to serve businesses across the UK with dedication and excellence.

What you need to do now…

If you would love to join us we encourage you to apply now! Be part of our bright future and talk to Ruby today

Head of Operations

Have you got proven experience leading warehouse, logistics, or manufacturing operations within a fast-paced environment?

Do you have a strong background in managing and developing multidisciplinary teams to deliver operational excellence?

Can you effectively drive continuous improvement initiatives to optimise efficiency, reduce costs, and enhance overall performance?

Macgregor Black are partnering with a Market Leading DIY/ Trade Business , on the search for a Head of Operations . This is a full-time position which is permanent, based in the North West.

As Group Operations Manager, you will take ownership of day-to-day operations across the warehouse and manufacturing facility, ensuring seamless coordination between warehousing, logistics, production, and supply chain functions. Reporting directly to the Managing Director, you’ll play a pivotal role in driving operational excellence — leading teams, optimising processes, and delivering results across goods in/out, inventory control, and production. This role calls for a hands-on leader who can balance strategic oversight with practical problem-solving, fostering efficiency, safety, and continuous improvement.

Key Responsibilities:

• Oversee management of warehouse operations, including goods in/out, inventory control, and storage efficiency.
• Overall responsibility for the manufacturing and assembly unit, ensuring production targets and quality standards are met.
• Lead, coach, and develop warehouse and operations staff to drive performance and maintain a positive working environment.
• Collaborate with the Buying Team to ensure accurate stock levels, timely procurement, and efficient order fulfilment.
• Work with Sales Team to ensure that national account orders are processed according to customer requirements and despatched in timely manner.
• Implement and monitor KPIs to drive continuous improvement in operational efficiency, health & safety, and customer satisfaction.
• Manage budgets and resources effectively, identifying opportunities for cost savings and process optimisation.
• Ensure compliance with all relevant health & safety, environmental and legal regulations.
• Play a key role in strategic planning and operational development as the business continues to grow.

What We're Looking For:

• Proven experience in a similar operations leadership role, ideally within warehousing, logistics, or light manufacturing.
• Strong people management skills with the ability to lead and motivate multidisciplinary teams.
• Excellent organisational and problem-solving skills with a hands-on, solutions-focused approach.
• Good understanding of Enterprise Resource Planning (ERP) software (preferably Microsoft Business Central/NAV) and lean operational principles.
• Strong commercial awareness and experience working cross-functionally with procurement or buying teams.
• A proactive, can-do attitude with a focus on continuous improvement and delivering results.
• Full UK driving licence.

Please contact Lewis Millican for further information.