174 Information Technology jobs in the United Kingdom
Information Technology Project Coordinator
Posted 2 days ago
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Job Description
Fortidia UK supports three prominent franchise brands within the shipping and logistics sector: MBE UK, Pack & Send UK, and World Options UK. Each brand operates its own distinct technology stack, resulting in a rich and intricate IT landscape. This infrastructure is critical, underpinning mission-critical shipping solutions for thousands of customers and franchise partners across the UK.
Role Purpose
The IT Business Partner & Governance Lead serves as the primary interface between our UK franchise partners, key business stakeholders, and the regional IT organisation. This pivotal role is responsible for translating evolving business requirements into actionable technology initiatives. A core focus will be championing disciplined IT governance across the UK operations and ensuring that every technology investment delivers tangible, measurable benefits that positively impact revenue, margin, and EBITDA.
Key Responsibilities
- Requirements Management:
- Lead the collection, analysis, and prioritisation of functional and non-functional requirements across the three UK business units.
- Translate approved requirements into clear user stories, detailed acceptance criteria, and well-defined delivery plans within Jira/Confluence.
- Portfolio & Road-map Planning:
- Build and maintain a consolidated UK IT demand portfolio, strategically balancing new initiatives, essential technical debt reduction, and business-as-usual (BAU) activities.
- Facilitate quarterly portfolio prioritisation workshops with UK senior leadership, ensuring alignment with commercial objectives and demonstrating clear ROI.
- Governance & Quality Assurance:
- Define, implement, and embed robust standards for change management, release management, testing protocols, documentation, and security practices across the heterogeneous UK platforms.
- Chair Change Advisory Board (CAB) meetings, rigorously tracking compliance metrics and driving necessary remediation actions.
- Service & Support Excellence:
- Lead the continuous improvement programme for the Help Desk function in close partnership with the UK IT Manager.
- Establish and monitor effective Service Level Agreements (SLAs) and Operational Level Agreements (OLAs), curate a comprehensive knowledge base, measure user satisfaction (CSAT, NPS), and drive thorough incident root-cause analysis.
- Stakeholder Engagement & Communication:
- Act as a trusted advisor and key liaison for UK franchise partners, country management, and functional leads.
- Produce clear, data-driven status reports and executive dashboards tailored for the UK leadership team.
- Financial & Outcome Focus:
- Develop compelling ROI models for proposed technology initiatives; diligently track benefits realisation (e.g., revenue uplift, cost avoidance, contribution to EBITDA).
- Champion a culture of value delivery and agile experimentation within the UK context.
- Team Leadership & Collaboration:
- Mentor Help Desk analysts and junior business analysts within the UK team.
- Coordinate effectively with third-party developers, architects, and product owners supporting the UK operations.
Key Relationships
- VP of IT – EMEA
- UK Country Manager
- UK IT Manager & Help Desk Team
- Development partners (internal & external) supporting UK systems
- UK Franchise partners & store owners
Skills & Experience
- Proven track record of 7+ years in IT business analysis, product ownership, or IT governance roles, ideally within multi-site or franchise organisations operating in the UK.
- Demonstrable success in managing technology initiatives within complex, multi-platform environments (experience in e-commerce, shipping, or logistics is highly advantageous).
- Strong practical knowledge of Agile/Scrum methodologies, effective backlog management, proficient use of Jira/Confluence, understanding of API concepts, and awareness of UX/UI best practices.
- Hands-on experience establishing and embedding IT governance frameworks (including release, testing, and security) within an organisation.
- Excellent stakeholder management, facilitation, and communication skills, comfortable interacting at all levels within a UK business structure.
- Highly analytical mindset with a strong ability to clearly link technology initiatives to key commercial KPIs (e.g., sales performance, margin improvement, EBITDA contribution).
Education & Certifications
- Bachelor’s degree in Computer Science, Information Systems, Business, or a related field.
- Desirable: Relevant certifications such as Agile/Scrum (e.g., PSM, CSM), ITIL, Prince2, security certifications (e.g., CISSP), or ISO 27001 awareness.
Key Performance Indicators (KPIs)
- Project delivery performance (on-time/on-budget %)
- CSAT/NPS for franchise technology support services
- Release defect escape rate
- Portfolio ROI achievement vs. forecast
- IT Governance compliance score
Work Environment & Travel
This is a hybrid role, requiring typically 3 days per week in the Accrington office. Regular visits to franchise sites located across the UK will be necessary.
Fortidia Values
Customer Centricity • Accountability • Agility • Collaboration • Innovation
Job Type: Full-time
Pay: £40,000.00-£50,000.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Company pension
- On-site parking
- Work from home
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Accrington BB5 5HY
Head of Information Technology
Posted 16 days ago
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Job Description
We have a great opportunity for an IT Solutions/Bid Specialist who can maximise our clients win rate for contracts and provide support solutions to our bid team who need to produce creative, efficient and compelling tender bids.
This role will focus on designing IT solutions that provide confidence to potential clients that we clearly understand and can meet and exceed their requirements. These so.
WHJS1_UKTJ
Information Technology Project Manager
Posted 8 days ago
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Job Description
Purpose of the role
As an IT Project Manager at Movianto, you will play a critical role in overseeing the planning, execution, and successful delivery of IT projects related to Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Web Solutions. You will collaborate with cross-functional teams, including IT professionals, operations, and external vendors, to ensure the seamless integration of technology solutions that drive efficiency and optimise supply chain operations.
Key Responsibilities:
Project Planning and Execution:
- Develop comprehensive project plans, timelines, and budgets for WMS, TMS, and Web Solutions projects.
- Lead project kick-off meetings and clearly define project objectives, scope, and deliverables.
- Manage project resources, including internal teams and external contractors, to ensure timely and on-budget project delivery.
- Monitor project progress, identify potential risks, and proactively implement mitigation strategies.
WMS, TMS, and Web Solutions Expertise:
- Leverage your extensive knowledge of Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Web Solutions to guide project implementation.
- Collaborate with technical teams to customise and configure solutions to meet specific business requirements.
- Ensure the integration of WMS, TMS, and Web Solutions with existing IT systems and business processes.
Stakeholder Communication:
- Maintain clear and open communication channels with project stakeholders, including senior management, IT teams, and end-users.
- Provide regular project status updates and reports, highlighting key milestones and issues.
Quality Assurance:
- Implement quality control measures to ensure the reliability and accuracy of systems.
- Conduct thorough testing and validation to guarantee system functionality and performance.
Change Management:
- Facilitate change management processes to ensure smooth transitions during system implementations.
- Provide training and support to end-users to maximise system adoption and proficiency.
Documentation:
- Create and maintain detailed project documentation, including project plans, status reports, and technical documentation.
Experience/Skills Required
Bachelor's degree in Information Technology, Computer Science, or related field (Master's degree preferred).
Proven experience as an IT Project Manager with a focus on Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Web Solutions.
Strong understanding of supply chain and logistics operations.
Project management certification (e.g., PMP) is a plus.
Exceptional leadership, communication, and interpersonal skills.
Ability to work effectively in a collaborative team environment.
Proficiency in project management software and tools.
Knowledge of healthcare and pharmaceutical industry regulations is advantageous.
Movianto / Walden Group is an equal opportunity employer. All tasks must be carried out in compliance with the company and country legislation and practices, health and safety at work and environment guidelines relevant to the market in which the role is operational in. Please note the list above is not exhaustive and we expect the post holder to be flexible within the framework of the job definition. Movianto / Walden Group seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Movianto / Walden Group apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Movianto/ Walden Group, these details will be held by us in accordance with our privacy policy used by our team to contact you regarding this or other relevant opportunities at Movianto/ Walden Group.
Information Technology Infrastructure Sales Specialist
Posted 2 days ago
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Job Description
If you're looking for a role that blends deep technical presales with commercial ownership—and where you can truly make an impact today or in the future —this could be a perfect next step.
What they offer:
- Take on a business area where the groundwork has already been completed so you can be more effective and benefit financially and careerwise from picking up the reins and driving forward li>With success, the opportunity to grow into a sales specialist leader or take on the ownership of strategic vendor relationships depending on your chosen direction of travel for your career li>An excellent opportunity to shape solutions outcomes opportunity to grow into a Sales Specialist Team Leader role
- The agility of a startup with the depth of an established reseller li>Direct access to senior leadership, minimal red tape
Key highlights:
- Salary: £45000 - £5000 + uncapped commission
- Expected OTE in year 2 circa £ k to 10k and beyond year 2 is down to you
Ideal Candidate Profile
We are looking for someone who:
- < i>Experience in IT infrastructure or datacentre solution sales, with hands-on presales involvement.
- Strong understanding of HPE, HP, NetApp, Fujitsu, and Cisco solutions is preferred.
- Ability to configure solutions using vendor platforms.
- Can lead customer conversations on infrastructure topics with greater depth than the general salesforce.
- Is confident engaging directly with customers and translating conversations into actionable solution designs.
- Maintains a strong professional presence with vendors and builds rapport that reinforces reputation and unlocks opportunities.
- Embraces training, technical certification, and ongoing development as part of staying at the forefront of the industry.
- Demonstrates professionalism, responsiveness, and attention to detail in all interactions.
This is a hands-on, high-impact role for someone who thrives in both technical and client-facing environments.
Would you be open to a conversation to discover more about the role and see the more detailed job specification and whether this could be a great next step in your career
Please get in touch and we can discuss confidentially.
Osirian Consulting is committed to working with our clients to promote equality and diversity in the workplace. We encourage and welcome applicants from all backgrounds and all sections of the community, and will never discriminate on the basis of race, gender, disability, or any other protected characteristic.
Please be aware that due to the high number of applications we receive, unfortunately we cannot respond to each application individually. If you do not hear back from one of our consultants within 14 days, then unfortunately you have not been shortlisted for this role.
Osirian Consulting is acting as a recruitment agency in relation to this role.
Information Technology Infrastructure Sales Specialist
Posted 2 days ago
Job Viewed
Job Description
If you're looking for a role that blends deep technical presales with commercial ownership—and where you can truly make an impact today or in the future —this could be a perfect next step.
What they offer:
- Take on a business area where the groundwork has already been completed so you can be more effective and benefit financially and careerwise from picking up the reins and driving forward li>With success, the opportunity to grow into a sales specialist leader or take on the ownership of strategic vendor relationships depending on your chosen direction of travel for your career li>An excellent opportunity to shape solutions outcomes opportunity to grow into a Sales Specialist Team Leader role
- The agility of a startup with the depth of an established reseller li>Direct access to senior leadership, minimal red tape
Key highlights:
- Salary: £45000 - £5000 + uncapped commission
- Expected OTE in year 2 circa £ k to 10k and beyond year 2 is down to you
Ideal Candidate Profile
We are looking for someone who:
- < i>Experience in IT infrastructure or datacentre solution sales, with hands-on presales involvement.
- Strong understanding of HPE, HP, NetApp, Fujitsu, and Cisco solutions is preferred.
- Ability to configure solutions using vendor platforms.
- Can lead customer conversations on infrastructure topics with greater depth than the general salesforce.
- Is confident engaging directly with customers and translating conversations into actionable solution designs.
- Maintains a strong professional presence with vendors and builds rapport that reinforces reputation and unlocks opportunities.
- Embraces training, technical certification, and ongoing development as part of staying at the forefront of the industry.
- Demonstrates professionalism, responsiveness, and attention to detail in all interactions.
This is a hands-on, high-impact role for someone who thrives in both technical and client-facing environments.
Would you be open to a conversation to discover more about the role and see the more detailed job specification and whether this could be a great next step in your career
Please get in touch and we can discuss confidentially.
Osirian Consulting is committed to working with our clients to promote equality and diversity in the workplace. We encourage and welcome applicants from all backgrounds and all sections of the community, and will never discriminate on the basis of race, gender, disability, or any other protected characteristic.
Please be aware that due to the high number of applications we receive, unfortunately we cannot respond to each application individually. If you do not hear back from one of our consultants within 14 days, then unfortunately you have not been shortlisted for this role.
Osirian Consulting is acting as a recruitment agency in relation to this role.
Information Technology Service Delivery Manager
Posted today
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Job Description
Role Overview
As a Service Delivery Manager, you will play a critical role in ensuring the consistent, high-quality delivery of our services to clients. You’ll be responsible for managing client relationships, overseeing service performance, coordinating internal resources, and driving continuous improvement. This role is ideal for someone who thrives in a fast-paced MSP environment and is passionate about client satisfaction, operational excellence, and proactive service management.
Key Responsibilities
- Serve as the primary point of contact for assigned clients, ensuring satisfaction and retention.
- Manage day-to-day service delivery against contractual commitments.
- Lead regular service reviews, including reporting on performance, KPIs, and improvement plans.
- Maintain service documentation, actions logs, and track progress on client-facing initiatives.
- Own and drive Client Service Improvement Plans (CSIPs) and Technical Optimisation Plans.
- Collaborate cross-functionally with technical, sales, and operations teams to ensure seamless delivery.
- Support pre-sales activity and proposal creation with technical insight and service alignment.
- Identify risks in service delivery and develop mitigation strategies.
- Monitor service SLAs, manage escalations, and coordinate resolution of major incidents.
- Participate in the on-call management rota for out-of-hours escalations.
- Act as a delegate for the Head of Operations when required.
Qualifications & Experience
- 5+ years’ experience in a Service Delivery or IT Service Management role within an MSP or IT solutions environment.
- Strong understanding of IT infrastructure, cloud services, and enterprise IT environments.
- ITIL Foundation (minimum); higher-level certifications preferred.
- PRINCE2 or equivalent project management certification is a plus.
- Knowledge of Lean or Six Sigma methodologies is advantageous.
- Experience working with major cloud platforms (e.g., Microsoft Azure) and modern workplace technologies.
- Proven success in client relationship management and service reporting.
Key Skills & Attributes
- Excellent communication and stakeholder management skills.
- Ability to influence and negotiate at all levels.
- Strong problem-solving, root cause analysis, and decision-making abilities.
- Highly organised with strong planning and time-management skills.
- Adaptable and flexible in a fast-moving, customer-focused environment.
- High attention to detail and commitment to delivering quality outcomes.
- Commercially aware with a pragmatic approach to service management.
- Self-motivated, proactive, and collaborative team player.
What We Offer
- A collaborative and supportive culture with real career development opportunities.
- Exposure to cutting-edge technologies and Tier 1 vendors.
- The chance to work with enterprise-level clients across a range of industries.
- Hybrid working model with flexibility around London-based client and office visits.
- Competitive salary and benefits package.
Information Technology Service Delivery Manager
Posted today
Job Viewed
Job Description
Role Overview
As a Service Delivery Manager, you will play a critical role in ensuring the consistent, high-quality delivery of our services to clients. You’ll be responsible for managing client relationships, overseeing service performance, coordinating internal resources, and driving continuous improvement. This role is ideal for someone who thrives in a fast-paced MSP environment and is passionate about client satisfaction, operational excellence, and proactive service management.
Key Responsibilities
- Serve as the primary point of contact for assigned clients, ensuring satisfaction and retention.
- Manage day-to-day service delivery against contractual commitments.
- Lead regular service reviews, including reporting on performance, KPIs, and improvement plans.
- Maintain service documentation, actions logs, and track progress on client-facing initiatives.
- Own and drive Client Service Improvement Plans (CSIPs) and Technical Optimisation Plans.
- Collaborate cross-functionally with technical, sales, and operations teams to ensure seamless delivery.
- Support pre-sales activity and proposal creation with technical insight and service alignment.
- Identify risks in service delivery and develop mitigation strategies.
- Monitor service SLAs, manage escalations, and coordinate resolution of major incidents.
- Participate in the on-call management rota for out-of-hours escalations.
- Act as a delegate for the Head of Operations when required.
Qualifications & Experience
- 5+ years’ experience in a Service Delivery or IT Service Management role within an MSP or IT solutions environment.
- Strong understanding of IT infrastructure, cloud services, and enterprise IT environments.
- ITIL Foundation (minimum); higher-level certifications preferred.
- PRINCE2 or equivalent project management certification is a plus.
- Knowledge of Lean or Six Sigma methodologies is advantageous.
- Experience working with major cloud platforms (e.g., Microsoft Azure) and modern workplace technologies.
- Proven success in client relationship management and service reporting.
Key Skills & Attributes
- Excellent communication and stakeholder management skills.
- Ability to influence and negotiate at all levels.
- Strong problem-solving, root cause analysis, and decision-making abilities.
- Highly organised with strong planning and time-management skills.
- Adaptable and flexible in a fast-moving, customer-focused environment.
- High attention to detail and commitment to delivering quality outcomes.
- Commercially aware with a pragmatic approach to service management.
- Self-motivated, proactive, and collaborative team player.
What We Offer
- A collaborative and supportive culture with real career development opportunities.
- Exposure to cutting-edge technologies and Tier 1 vendors.
- The chance to work with enterprise-level clients across a range of industries.
- Hybrid working model with flexibility around London-based client and office visits.
- Competitive salary and benefits package.
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Information Technology Tier I Support Specialist
Posted 374 days ago
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Job Description
BENEFITS
We offer great opportunities for personal and professional development in an international company, with a focus on supporting our customers to excel in their strategic goals. The role comes with a competitive salary package, 28 days holiday (inclusive of US Federal holidays), professional development, and generous paid time off. You will be a part of a dedicated group of colleagues who value teamwork and collaboration whose focus is to empower our customers.
Information Technology - Infrastructure Project Manger - London, United Kingdom
Posted 7 days ago
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Job Description
RESPONSIBILITIES Main responsibilities
- Supports the security of the Company's network and ICT resources
- Delivers robust, efficient and professional operational IT service to key stakeholders
- Maintains documentation of systems, maps, procedures, user and technical information
- Support the network equipment and services, Virtual servers, network storage devices, network communications equipment
- Day to day support of LANs, WANs, internet, security and wireless implementations
- Monitors and evaluates the efficiency and effectiveness of infrastructure service delivery methods and procedures
- Monitors business critical processes and systems
- Installs, configures and supports new and existing servers and network infrastructure
- Actively learns and develops to stay up to date with developments in areas of expertise and to meet the changing needs of the job
- Encourages and supports the development of other members of your team and the organisation
- Ensures compliance with the companies policies, procedures and contract of employment
- Undertakes any other duties that may reasonably be required, and are commensurate with the grade of the job, in furtherance of the objectives of the Fund
- Deputise for the infrastructure Manager
QUALIFICATIONS Skills/Experience
- Specialist in Windows server infrastructure operational support, including administration of on-premises and cloud platforms
- Excellent troubleshooting & diagnostic skills, including the ability to work well under pressure and follow investigations through to logical conclusions
- Knowledge of Microsoft best practices for security configurations (policies), migration, and VMware VM management
- Management of infrastructure projects
- Experience of working with security, networking, server, software application management and support
- A good understanding of managing a Microsoft Active Directory-based network with common Microsoft server components; Exchange Server Hybrid, SQL Server, Windows Deployment Systems, SharePoint, Microsoft 365, Cloud based Telephony, Cyber Security and Prevention, Cloud based Backup and Restore
- Knowledge of VMWare High-Availability virtual server hosting infrastructure and storage area networks
- Microsoft Azure including:
1. Azure Active Directory
2. SSO
3. Multi-Factor Authentication - Knowledge cyber security best practices.
1. Best practices
2. Documentation
3. User Education
4. Auditing
5. IT and Email Security - Change management - adhering to correct procedures to ensure that any changes are carried out successfully
- Problem management & incident management - liaising with relevant parties to achieve an acceptable resolution
About you
- Good interpersonal skills which are required when liaising with business users
- An ability to remain composed when working in difficult situations, and to be proactive in leading the team toward resolutions
- The position will involve dealing with all levels of Management so therefore good verbal and written communication skills are essential
- Takes pride in providing excellent customer service
- Ability to absorb and retain information quickly
- Ability to present ideas in user-friendly language
- Experience of working in a team-oriented, collaborative environment
Working Conditions: Normal working conditions with the absence of disagreeable elements.
Note : The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
Newmark Group, Inc. (Nasdaq: NMRK), together with its subsidiaries ("Newmark"), is a world leader in commercial real estate, seamlessly powering every phase of the property life cycle. Newmark's comprehensive suite of services and products is uniquely tailored to each client, from owners to occupiers, investors to founders, and startups to blue-chip companies. Combining the platform's global reach with market intelligence in both established and emerging property markets, Newmark provides superior service to clients across the industry spectrum. For the twelve months ended December 31, 2024, Newmark generated revenues of nearly $2.8 billion. As of December 31, 2024, Newmark and our business partners together operated from approximately 170 offices with over 8,000 professionals across four continents. To learn more, visit nmrk.com or follow @newmark.
Examiner - International Advanced Level - Information Technology (2018 Specification)

Posted 4 days ago
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Job Description
**Responsibilities**
+ To mark accurately and consistently to ensure overall standards are maintained
+ To submit samples to your Team Leader at designated times
+ To ensure milestones for marking are adhered to
+ To ensure all administration is completed as specified
**Experience/ Qualifications Needed**
+ You will have one academic year's worth of teaching experience:
+ a. within the last 8 years
+ b. within the relevant qualification and subject
+ You will have a degree or equivalent
**Competencies Required**
+ You will have the ability to work well under pressure
+ You will have the ability to meet deadlines
+ You will have a high level of subject knowledge in order to apply the mark scheme
**Additional Information**
+ The marking period is between May - July.
+ The training required to mark as an examiner will take place between May and June.
**About Pearson**
We value the power of inclusive culture and embed diversity and inclusion in everything we do. Pearson promotes a company culture where differences are embraced as strengths, opportunities are equal and accessible, consideration and respect are the norm. Through our talent, we believe that diversity and inclusion make us a more innovative and vibrant company. People are at the centre of our company. We are committed to a sustainable environment and workplace ecosystem where talent can learn, grow, and thrive. We provide content, assessment and digital services to learners, educational institutions, employers, governments and other partners globally. We are the UK's largest awarding body and offer qualifications that are globally recognised and benchmarked, with educational excellence rooted in a range of General and Vocational courses.