133 Infrastructure Specialist jobs in the United Kingdom

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As an Infrastructure Specialist at IBM you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves.
Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products.
Ready to help our clients take the next step forward?
**Required technical and professional expertise**
* RedHat Linux 6 or 7 ( being certified is not essential).
* Shell scripting experience in Linux/UNIX environment.
* Knowledge of AWS (EC2, S3, CloudWatch etc)
* Knowledge of Kubernetes and Terraform
* Storage experience i.e working with server disks file systems and volume management software (like LVM) and understanding various RAID levels
* Experience with working with infrastructure like racks hardware specifically Dell servers (BIOS IDRACS Cabling etc)
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Ideally you will have experience of creating and maintaining automated builds and patching for the operating system and middleware and other application components which will layer on top.
* You will need to be adaptable be able to learn and adopt new tooling and support complex middleware components and frameworks.
* You should have good writing skills to enable you to document the procedures and other aspects of the build.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As an Infrastructure Specialist at IBM you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves.
Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products.
Ready to help our clients take the next step forward?
**Required technical and professional expertise**
* RedHat Linux 6 or 7 ( being certified is not essential).
* Shell scripting experience in Linux/UNIX environment.
* Knowledge of AWS (EC2, S3, CloudWatch etc)
* Knowledge of Kubernetes and Terraform
* Storage experience i.e working with server disks file systems and volume management software (like LVM) and understanding various RAID levels
* Experience with working with infrastructure like racks hardware specifically Dell servers (BIOS IDRACS Cabling etc)
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Ideally you will have experience of creating and maintaining automated builds and patching for the operating system and middleware and other application components which will layer on top.
* You will need to be adaptable be able to learn and adopt new tooling and support complex middleware components and frameworks.
* You should have good writing skills to enable you to document the procedures and other aspects of the build.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
As an Infrastructure Specialist at IBM you will support the infrastructure running industries likes transportation, energy, insurance, banking or healthcare which are rapidly changing as the worlds relationship with technology evolves.
Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. As an Associate Infrastructure Specialist, you'll be responsible for keeping up with the latest changes, using your expertise to deliver solutions that meet the needs of our clients and products.
Ready to help our clients take the next step forward?
**Required technical and professional expertise**
* RedHat Linux 6 or 7 ( being certified is not essential).
* Shell scripting experience in Linux/UNIX environment.
* Knowledge of AWS (EC2, S3, CloudWatch etc)
* Knowledge of Kubernetes and Terraform
* Storage experience i.e working with server disks file systems and volume management software (like LVM) and understanding various RAID levels
* Experience with working with infrastructure like racks hardware specifically Dell servers (BIOS IDRACS Cabling etc)
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Ideally you will have experience of creating and maintaining automated builds and patching for the operating system and middleware and other application components which will layer on top.
* You will need to be adaptable be able to learn and adopt new tooling and support complex middleware components and frameworks.
* You should have good writing skills to enable you to document the procedures and other aspects of the build.
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Our client, a leading telecommunications provider, is looking for a skilled Network Infrastructure Specialist to join their team in **Milton Keynes, Buckinghamshire, UK**. This is a hands-on role where you will be responsible for the design, implementation, maintenance, and troubleshooting of our client's robust network infrastructure. You will play a critical role in ensuring the reliability, performance, and security of the company's network systems, supporting a wide range of telecommunications services. Your duties will include configuring and managing network hardware such as routers, switches, firewalls, and load balancers. You will also be involved in network capacity planning, performance monitoring, and the implementation of network upgrades and enhancements. This position requires a deep understanding of networking protocols, including TCP/IP, BGP, OSPF, and MPLS. Experience with network security best practices, VPNs, and intrusion detection systems is highly desirable. You will be expected to diagnose and resolve complex network issues, often under pressure, to minimize downtime and ensure service continuity for customers. The successful candidate will collaborate with cross-functional teams to support new service deployments and infrastructure projects. Documentation of network configurations, procedures, and troubleshooting guides will be a key part of your responsibilities. This role is based at our client's facilities in Milton Keynes and requires a dedicated individual with a strong technical aptitude and a commitment to delivering exceptional network performance. We are seeking candidates with a proven background in network engineering or administration, who are eager to stay abreast of the latest technological advancements in the telecommunications industry. Your ability to work independently, as well as part of a team, will be crucial. This is an excellent opportunity to contribute to a vital infrastructure and grow your career in a challenging and rewarding environment. Attention to detail and a systematic approach to problem-solving are essential qualities.

Our client is seeking a highly skilled and motivated Remote Network Infrastructure Specialist to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within the UK. You will be responsible for the design, implementation, maintenance, and troubleshooting of our client's network infrastructure, ensuring optimal performance, security, and reliability. This role is critical in maintaining the seamless operation of our interconnected systems, supporting our global workforce. Your expertise will be vital in proactively identifying and resolving network issues, managing hardware and software upgrades, and contributing to the strategic planning of future network developments. You will collaborate with various IT departments, providing technical support and guidance. Key responsibilities include configuring and managing routers, switches, firewalls, and VPNs, monitoring network traffic and performance using advanced diagnostic tools, and implementing robust security measures to protect against cyber threats. You will also be involved in capacity planning, disaster recovery strategies, and documentation of network configurations and procedures. The ideal candidate will possess a strong understanding of TCP/IP protocols, routing protocols (e.g., BGP, OSPF), network security best practices, and cloud networking concepts (AWS, Azure). Excellent problem-solving abilities and a proactive approach to system management are essential. You will be expected to stay current with emerging network technologies and trends to continuously improve our infrastructure. This is an exciting opportunity to shape the future of our network, working in a collaborative, remote-first environment from Southampton, Hampshire, UK .

Our client is seeking a highly skilled Senior Network Infrastructure Specialist to join their expanding operations. This is a fully remote role, allowing you to contribute your expertise from anywhere within the UK. You will be responsible for the design, implementation, maintenance, and optimization of the company's global network infrastructure. This role is critical to ensuring the reliability, security, and performance of our communication systems, supporting a distributed workforce and critical business operations.

Key Responsibilities:

• Design, deploy, and manage complex network architectures, including LAN, WAN, WLAN, and VPN.
• Ensure the security and integrity of the network through robust access controls, firewalls, and intrusion detection/prevention systems.
• Monitor network performance, identify bottlenecks, and implement solutions to enhance efficiency and uptime.
• Provide advanced troubleshooting and resolution for network-related incidents.
• Develop and maintain network documentation, including diagrams, configurations, and operational procedures.
• Evaluate and recommend new network technologies and solutions to meet evolving business needs.
• Collaborate with IT security teams to implement and maintain security best practices.
• Mentor and provide technical guidance to junior network administrators.
• Manage network vendor relationships and ensure service level agreements (SLAs) are met.
• Participate in capacity planning and network lifecycle management.
• Automate network tasks and configurations using scripting languages where possible.
• Respond to and resolve high-priority network outages and performance issues.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• A minimum of 5 years of experience in network engineering and administration.
• In-depth knowledge of TCP/IP, routing protocols (BGP, OSPF), switching technologies, and network security principles.
• Hands-on experience with network hardware from vendors such as Cisco, Juniper, or similar.
• Proficiency in configuring and managing firewalls (e.g., Palo Alto, Fortinet) and VPN technologies.
• Experience with network monitoring tools (e.g., SolarWinds, Nagios) and packet analysis.
• Relevant certifications such as CCNA, CCNP, or JNCIS are highly desirable.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and manage time effectively in a remote setting.
• Experience with cloud networking (AWS, Azure, GCP) is a plus.

Join our innovative team and contribute to a robust and secure network infrastructure from the comfort of your home office.

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We're seeking an experienced Infrastructure Specialist - System Administrator to join our AI Lab team. As a key member of our infrastructure team, you'll be responsible for designing, building, and maintaining our cloud-based platform to support the development and hosting of AI services. Your expertise will be crucial in ensuring the seamless operation of our applications, DevOps, middleware, security, and infrastructure components.
Key Responsibilities:
* Provide 24/7 technical support for cloud-based solutions, ensuring high availability and performance across various applications and infrastructure components.
* Design, build, and maintain infrastructure and configuration as code using tools like Ansible and Terraform.
* Administer Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.
* Ensure the security and integrity of our systems against cybersecurity threats.
* Troubleshoot and resolve technical issues involving APIs, application services, IaaS, PaaS, SaaS, microservices, containers, Kubernetes nodes, ICP management, middleware components, network, security, and infrastructure problems.
* Install and configure databases such as MYSQL, MSSQL, PostgreSQL, and others.
* Implement load balancing and CDN solutions using multiple cloud vendors (e.g., Azure Load Balancer and Application Gateway).
* Support the installation and maintenance of a logging cluster using Logstash, ElasticSearch, and Kibana.
* Perform initial analysis on incidents and escalate issues to the appropriate support level when necessary.
* Manage Application ID and provide cloud elasticity by auto-scaling resources based on business requirements.
* Ensure Disaster Recovery (DR) and manual redundancy failover capabilities.
* Provide regular service management reports to keep clients informed.
* Follow ITIL processes and Integrated Service Level Management best practices.
**Required technical and professional expertise**
* Strong experience in system administration, infrastructure management, and cloud computing.
*
* Proficiency in infrastructure as code tools like Ansible and Terraform.
*
* Experience with DevOps practices and tools.
*
* Strong knowledge of load balancing, CDN options, and cloud vendors (e.g., Azure).
*
* Experience with database administration (MYSQL, MSSQL, PostgreSQL, etc.).
*
* Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes).
*
* Strong troubleshooting and problem-solving skills.
* Experience with ITIL processes and service management.
* Excellent communication and reporting skills.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Experience with AI/ML workloads and infrastructure.
* Knowledge of cybersecurity best practices and threat mitigation.
* Familiarity with multiple cloud vendors (e.g., AWS, GCP, Azure).
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We're seeking an experienced Infrastructure Specialist - System Administrator to join our AI Lab team. As a key member of our infrastructure team, you'll be responsible for designing, building, and maintaining our cloud-based platform to support the development and hosting of AI services. Your expertise will be crucial in ensuring the seamless operation of our applications, DevOps, middleware, security, and infrastructure components.
Key Responsibilities:
* Provide 24/7 technical support for cloud-based solutions, ensuring high availability and performance across various applications and infrastructure components.
* Design, build, and maintain infrastructure and configuration as code using tools like Ansible and Terraform.
* Administer Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.
* Ensure the security and integrity of our systems against cybersecurity threats.
* Troubleshoot and resolve technical issues involving APIs, application services, IaaS, PaaS, SaaS, microservices, containers, Kubernetes nodes, ICP management, middleware components, network, security, and infrastructure problems.
* Install and configure databases such as MYSQL, MSSQL, PostgreSQL, and others.
* Implement load balancing and CDN solutions using multiple cloud vendors (e.g., Azure Load Balancer and Application Gateway).
* Support the installation and maintenance of a logging cluster using Logstash, ElasticSearch, and Kibana.
* Perform initial analysis on incidents and escalate issues to the appropriate support level when necessary.
* Manage Application ID and provide cloud elasticity by auto-scaling resources based on business requirements.
* Ensure Disaster Recovery (DR) and manual redundancy failover capabilities.
* Provide regular service management reports to keep clients informed.
* Follow ITIL processes and Integrated Service Level Management best practices.
**Required technical and professional expertise**
* Strong experience in system administration, infrastructure management, and cloud computing.
*
* Proficiency in infrastructure as code tools like Ansible and Terraform.
*
* Experience with DevOps practices and tools.
*
* Strong knowledge of load balancing, CDN options, and cloud vendors (e.g., Azure).
*
* Experience with database administration (MYSQL, MSSQL, PostgreSQL, etc.).
*
* Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes).
*
* Strong troubleshooting and problem-solving skills.
* Experience with ITIL processes and service management.
* Excellent communication and reporting skills.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Experience with AI/ML workloads and infrastructure.
* Knowledge of cybersecurity best practices and threat mitigation.
* Familiarity with multiple cloud vendors (e.g., AWS, GCP, Azure).
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Introduction**
At IBM CIC, we deliver deep technical and industry expertise to a wide range of public and private sector clients in the UK.
A career in IBM CIC means you'll have the opportunity to work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio.
Curiosity and a constant quest for knowledge serve as the foundation to success here. You'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions which impact a wide network of clients, whom may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We offer:
* Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognized certifications
* Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
* Feedback and checkpoints throughout the year
* Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
* A culture where your ideas for growth and innovation are always welcome
* Internal recognition programs for peer-to-peer appreciation as well as from manager to employees
* Tools and policies to support your work-life balance from flexible working approaches, sabbatical programs, paid paternity leave, maternity leave and an innovative maternity returners scheme
* More traditional benefits, such as 25 days holiday (in addition to public holidays), online shopping discounts, an Employee Assistance Program, a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
**Your role and responsibilities**
We're seeking an experienced Infrastructure Specialist - System Administrator to join our AI Lab team. As a key member of our infrastructure team, you'll be responsible for designing, building, and maintaining our cloud-based platform to support the development and hosting of AI services. Your expertise will be crucial in ensuring the seamless operation of our applications, DevOps, middleware, security, and infrastructure components.
Key Responsibilities:
* Provide 24/7 technical support for cloud-based solutions, ensuring high availability and performance across various applications and infrastructure components.
* Design, build, and maintain infrastructure and configuration as code using tools like Ansible and Terraform.
* Administer Dev, Test, and Production environments hosted on Windows, Linux, and Unix servers.
* Ensure the security and integrity of our systems against cybersecurity threats.
* Troubleshoot and resolve technical issues involving APIs, application services, IaaS, PaaS, SaaS, microservices, containers, Kubernetes nodes, ICP management, middleware components, network, security, and infrastructure problems.
* Install and configure databases such as MYSQL, MSSQL, PostgreSQL, and others.
* Implement load balancing and CDN solutions using multiple cloud vendors (e.g., Azure Load Balancer and Application Gateway).
* Support the installation and maintenance of a logging cluster using Logstash, ElasticSearch, and Kibana.
* Perform initial analysis on incidents and escalate issues to the appropriate support level when necessary.
* Manage Application ID and provide cloud elasticity by auto-scaling resources based on business requirements.
* Ensure Disaster Recovery (DR) and manual redundancy failover capabilities.
* Provide regular service management reports to keep clients informed.
* Follow ITIL processes and Integrated Service Level Management best practices.
**Required technical and professional expertise**
* Strong experience in system administration, infrastructure management, and cloud computing.
*
* Proficiency in infrastructure as code tools like Ansible and Terraform.
*
* Experience with DevOps practices and tools.
*
* Strong knowledge of load balancing, CDN options, and cloud vendors (e.g., Azure).
*
* Experience with database administration (MYSQL, MSSQL, PostgreSQL, etc.).
*
* Familiarity with containerization (e.g., Docker) and orchestration (e.g., Kubernetes).
*
* Strong troubleshooting and problem-solving skills.
* Experience with ITIL processes and service management.
* Excellent communication and reporting skills.
As an equal opportunities' employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last 10 years. You must be able to hold or gain a UK government security clearance.
**Preferred technical and professional experience**
* Experience with AI/ML workloads and infrastructure.
* Knowledge of cybersecurity best practices and threat mitigation.
* Familiarity with multiple cloud vendors (e.g., AWS, GCP, Azure).
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.