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HR Advisor (Fixed Term Contract - 12 months)
Posted today
Job Viewed
Job Description
Provide comprehensive support across the employee lifecycle, advising managers on HR policies, performance management, employee relations, and organisational change while ensuring compliance with employment legislation. It also involves collaborating on projects, training, policy development, data reporting, and engagement initiatives to continuously improve people services and the overall employee experience.
Client Details
This opportunity is with a medium-sized organisation within the insurance industry. The company is well-regarded for its commitment to professional standards and its supportive workplace environment.
Description
- Act as a trusted advisor to managers, providing guidance across the entire employee journey - including performance and absence management, probation reviews, employee relations, and career development.
- Support performance and growth, helping managers set clear goals and hold meaningful development conversations.
- Ensure seamless people processes, managing flexible working requests, contract changes, promotions, salary reviews, and exit interviews with care and precision.
- Build leadership capability, co-designing and delivering engaging training to empower managers and teams.
- Shape policies and practices, ensuring they reflect our values and commitment to wellbeing and development.
- Collaborate across People Operations and People and Culture teams, creating a joined-up employee experience and supporting business change initiatives.
- Provide insight and accuracy, producing clear reports, data analysis, and supporting succession planning to build future capability.
- Promote engagement and inclusion, actively supporting initiatives that strengthen our supportive culture.
- Continuously improve people services, identifying opportunities to make work better for employees and managers alike.
Profile
A successful HR Advisor (Fixed Term Contract) should have:
- Experience in a generalist HR role, with a strong understanding of employment legislation and people processes.
- Proven ability to support and coach managers, particularly in performance management and employee relations.
- Experience in managing key HR processes, such as flexible working requests, salary reviews, and promotions.
- Confidence in delivering training and building leadership capability across teams.
- Strong communication and interpersonal skills, with the ability to collaborate and influence at all levels.
- A proactive, continuous improvement mindset, focused on enhancing the employee experience.
Job Offer
- Competitive salary of 35,000 per annum
- Generous 15% pension contribution
- Discretionary annual bonus
- 27 days of holiday, plus bank holidays
- Flexible working arrangements considered from day one
Join this supportive organisation to gain experience across a variety of HR tasks in a nurturing collaborative environment.
Healthcare Assessor/Coach (12 Months Fixed-Term)

Posted 9 days ago
Job Viewed
Job Description
Are you passionate about empowering learners to achieve their goals? Do you have a healthcare background and a talent for coaching others? We're looking for a motivated and dedicated **Healthcare Assessor/Coach** to join our team on a **12-month fixed-term contract** , supporting learners through their **Level 3 Senior Healthcare Support Worker Apprenticeship** at **Whittington Barracks, Lichfield** .
This full-time role offers flexible remote work, and the opportunity to travel to various locations, making it ideal for those seeking work-life balance and variety in their daily tasks.
**Key Responsibilities:**
+ Deliver high-quality training and assessment programmes for Senior Healthcare Support Workers, ensuring that learners achieve their **Diploma** and **Level 3 Apprenticeship Standard** .
+ Conduct regular assessments and reviews, providing clear, constructive feedback to learners and ensuring they are fully prepared for **End Point Assessment** .
+ Arrange and complete workplace visits to observe learners' progress, providing support, guidance, and feedback in line with the required qualification standards.
+ Maintain accurate learner records, electronic portfolios, ensuring compliance with internal and external quality standards.
+ Manage and monitor the progress of your allocated learners, ensuring they meet their target achievement dates and receive the necessary support.
+ Collaborate with learners, line managers, and other stakeholders to ensure smooth progression throughout the apprenticeship programme.
+ Attend and participate in team meetings, standardisation sessions, and ongoing professional development activities as required.
**Essential Qualifications and Experience:**
+ **L3 NVQ/Diploma in Healthcare** with relevant clinical experience.
+ Proven experience in managing learner progress and delivering high-quality assessments and feedback.
+ Strong interpersonal and communication skills, with the ability to coach and mentor learners effectively.
+ Strong organisational skills, with the ability to manage a caseload of learners and meet deadlines.
+ IT proficient, with the ability to use digital tools to track and manage learner progress.
**Desirable Qualifications and Skills:**
+ **TAQA/A1/D32/33** , **V1/D34** , or equivalent assessor qualifications.
+ Teaching qualification (e.g., PTLLS, DTLLS).
+ Knowledge of **Apprenticeship standards** and experience with classroom delivery.
+ Familiarity with the **Ofsted inspection framework** .
**Why Join Pearson TQ?**
+ **Flexible Working:** Benefit from a remote working role with flexible hours, giving you the ability to balance professional and personal commitments.
+ **Make a Difference:** Help learners reach their career goals and succeed in their roles as Senior Healthcare Support Workers, contributing to the future of healthcare.
+ **Ongoing Development:** Enjoy continuous learning and professional growth opportunities within Pearson TQ, empowering you to advance your career in a supportive environment.
If you are an experienced healthcare professional with a passion for coaching and supporting the next generation of healthcare workers, Pearson TQ would love to hear from you. Join our team and play a key role in shaping the future of healthcare education.
**Who we are:**
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing
**Job:** School Service Delivery
**Job Family:** LEARNING_&_CONTENT_DELIVERY
**Organization:** Enterprise Learning & Skills
**Schedule:** FULL_TIME
**Workplace Type:** On-site
**Req ID:** 20370
Customer Care Champion (Fixed Term Contract 12 months)

Posted 9 days ago
Job Viewed
Job Description
2025-05-23
**Country:**
United Kingdom
**Location:**
Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom
**Job Title**
Customer Care Champion: Parts
**Role Overview**
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing, and we are recruiting a Customer Care Champion to join our Parts team working within our Otisline Contact Centre Team, based in Leicester. The hours of work will be 8am-4pm.
**On a typical day you will:**
Fully support a number of sales Business units with the realisation of raising all purchase orders for the supply of all materials, and instruction to sub-contractors for the successful service break-down repair and maintenance of all lift and escalator units on the service portfolio.
+ Produce all purchase orders using the Otis business systems for supply of parts or site works upon request by engineers or the field manager in accordance with the company's purchasing policies and procedures
+ Answer all telephone enquiries from engineers
+ Enter and update the purchase requisition system with all relevant data
+ Obtain authorisation from the relevant repair or field manager for payment of relevant invoices
+ Keep up to date the listing for the procurement of vendor parts ensuring that the vendors that offer the most efficient and cost-effective service is used
+ Ensure all relevant parties are communicated with regards to location and movement of parts
+ Source pricing, part numbers and lead-times from outside suppliers
+ To provide adequate coverage for holiday and sickness within the department when required
Work is completed via requests from internal customers, from various input sources, and is processed in line with the company purchasing policies. Work is therefore assigned to each Administrator relevant to the area they are responsible for, making the role heavily reactive to customer requests.
Requests may require the Administrator to advise the requestor that they need to obtain additional authorisation or information before a task can be completed.
Each Administrator is required to prioritise their workloads, accordingly, based on a number of factors including Urgency, type of request, impact and cost (to customer and Otis)
**What's In it For Me / Benefits**
You will receive a fixed-term 12 month employment contract with the world market leader in a crisis-proof industry.
We offer you remuneration in accordance with local standards plus:
Customize for local benefits here including vacation and any incentive
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
With strong performance, you will have the opportunity to grow in this role to build a career at Otis.
Apply today to join us and build what's next.
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge?
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
Customer Service Co-ordinator (Fixed term - 7 months)
Posted 10 days ago
Job Viewed
Job Description
Job Title: Customer Service Co-ordinator (Fixed Term - 7 Months)
Salary: £23,000- £24,000 per annum
Hours per week: 35 per week - flexible 8:00am-6:00pm contract on a rota basis. Shifts are 8.00am-4.00pm, 9.00am-5.00pm or 10.00am-6.00pm.
Location: At IOSH, we embrace hybrid working because we believe it's the key to achieving work-life balance, strategic success and fostering our collaborative culture. You’ll be required to work from our head office in Wigston, Leicester a minimum of 2 days per week. The remainder of your working hours will be undertaken from home.
Closing date: 15 August 2025
Interview date: TBC
About the role
We are expanding our customer service team and searching for a passionate, customer service professional to support us in delivering a top-notch service to our customers. If you're organised, detail-oriented, and focus on excellence in all you do, we want to hear from you.
As a Customer Service Co-ordinator, you'll play a pivotal role in our customer service function, efficiently managing and executing a wide range of administrative tasks and addressing customer queries efficiently. From handling membership enrolments queries such as renewals and re-instatements, managing bookings, payments, and more, your expertise will ensure our operations run smoothly and our customers receive a seamless service.
In addition, you'll take control of managing email communications that come in to the service, support on-site certificate and licence printing and conduct audits to uphold data accuracy, Your focus throughout will be on accuracy, timeliness, and adherence to procedures.
Be a part of a dynamic team where your contributions directly impact customer satisfaction and business success. You’ll work in an environment that values integrity, excellence, and flexibility, with ample opportunities for personal and professional growth.
What you'll bring
Along with your positive, can-do attitude, you'll have experience of working in a customer service role delivering an excellent standard of service, handling financial transactions including invoicing, be IT literate and have experience of working within a fast-paced team. Your knowledge of administrative processes and membership management and databases will be advantageous.
The ideal skill set will include outstanding organisational skills, strong attention to detail, exceptional communication skills, both written and verbal, an aptitude for effective problem solving and most of all a friendly approach to helping others.
Essential criteria
- Previous experience in an administrative role, preferably within a membership organisation or similar customer-service orientated environment
- Knowledge and experience handling financial transactions, such as invoicing, payments and refunds, with accuracy and attention to detail.
- Experience of stakeholder management.
- Ability to multi task in fast paced environment.
- Proficiency in using computer applications, including Microsoft Office suite, email and database software.
What's in it for you?
We support our colleagues to bring their best selves to work, so they can deliver exceptional outcomes. We do this by offering a comprehensive benefits package, including:
- Hybrid working and flexibility to ensure a positive work-life balance
- 25 days annual leave (plus bank holidays) increasing with length of service, with the option to buy more
- Private medical insurance and healthcare cash plan covered by IOSH
- Salary sacrifice pension scheme, minimum of 3% employee contribution whilst IOSH contribute 5%
- Individual performance related pay scheme
- Up to five paid volunteering days per year
- Employee Assistance Programme to support you and your dependent's wellbeing
About us
The Institution of Occupational Safety and Health (IOSH) is the world’s Chartered body for safety and health professionals.
We understand that diversity of thought, culture, perspective, and background is essential to our vision. We believe in creating a personal environment where everyone is treated as they wish to be treated. At IOSH, you can be yourself, no matter who you are.
We are proud to be a disability confident employer, and are committed to offering an interview to disabled applicants who best meet the minimum essential criteria for the vacancy.
Find out more about how we advocate for, and support health and safety professionals worldwide to create a safer and healthier world of work by visiting .
How to apply
To apply, you'll need an up to date CV and some additional time to complete the application questions so we can find out more about you and your experience. Just click on the apply button below.
If you want to find out more about IOSH please visit our website. If you have any queries about the role or require any reasonable adjustments to support you with the recruitment process please reach out to .
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible to avoid disappointment.
Customer Care Champion - Dispatcher (Fixed Term Contract 12 months)

Posted 9 days ago
Job Viewed
Job Description
2025-05-27
**Country:**
United Kingdom
**Location:**
Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom
**Customer Care Champion - Dispatcher**
**Role Overview** **:**
Otis is growing and we are recruiting a Customer Care Champion working within our Dispatch team, based in Leicester. The hours of work will be 8am-4pm.
Acting as the primary interface between our internal and external customers you will be dispatching technicians appropriately according to Work Orders
**On a typical day you will:**
+ Dispatch Work Orders to the correct technician after verifying the issue remotely and ensuring a prompt response time
+ Liaise with customers when needed
+ Manage your availability to receive technician and customer calls
+ Ensure the CRM is up to date
**What You Will Need to be Successful** **:**
+ Excellent language, listening and communication skills
+ Customer-centric mindset, taking ownership of customers issues and showing empathy
+ Resilience in handling stressful situations and ability to solve problems
+ Confidence in using multiple systems
**Benefits**
+ You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
+ We offer you remuneration in accordance with local standards
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
With strong performance, you will have the opportunity to grow in this role to build a career at Otis.
Apply today to join us and build what's next!
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge?
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
Financial Controller (Maternity cover 1-year fixed term contract)
Posted 5 days ago
Job Viewed
Job Description
Financial Controller (Maternity cover 1-year fixed term contract)
Location: Birmingham (hybrid or office working)
Salary: Up to £53,500 per annum dependent upon experience
Hours: Full time 37.5 hrs preferred, though will consider flexible working of 30+ hrs per week
We are seeking an experienced Financial Controller for a temporary maternity cover (minimum 1 year). Reporting to the Director of Financ.
Customer Care Champion - Weekday Lates (Fixed Term Contract 12 months)

Posted 9 days ago
Job Viewed
Job Description
2025-07-02
**Country:**
United Kingdom
**Location:**
Grove Park, 7 Barton Close Grove Park, LE19 1SJ, Leicester, United kingdom
**Job Title**
_Customer Care Champion_
**Role Overview**
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis is growing and we are recruiting a Customer Care Champion working within our Otisline Contact Centre Team, based in Leicester. The hours of work will be Monday to Friday 4pm-10pm.
Acting as the primary interface between our internal and external customers you will be based in Otisline but will have the flexibility and ability to upskill into other areas of the customer service centre.
**On a typical day you will:**
+ Manage inbound and outbound calls from Technicians, Service Delivery Managers and Customers
+ Dispatch work orders created by telephone or email within the agreed process and timeframe
+ Ensure all relevant job and customer information is captured and updated in CRM
+ Follow required procedures when answering all alarm calls
+ Manage the OtisLine email inbox identifying and completing the correct action required from the email
**What you will need to be successful**
+ You are passionate about excellent customer service
+ You have excellent written and verbal communication skills
+ You are a team-player and are able to work under pressure to deliver business commitments
**What's In it For Me / Benefits**
+ You will receive a long-term employment contract with the world market leader in a crisis-proof industry.
+ We offer you remuneration in accordance with local standards plus benefits.
We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.
With strong performance, you will have the opportunity to grow in this role to build a career at Otis.
Apply today to join us and build what's next!
**?**
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge?
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
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